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70
NS-22D420NA18
www.insigniaproducts.com
INlink (CEC-compatible) device
After Auto
Channel
Search, there
are no
channels.
• Reception can vary by channel
depending on the broadcast power
level of a given station. Contact your
cable or satellite TV provider.
• Make sure that the antenna or
cable/satellite TV is connected
securely to your TV.
• Try replacing the cable between the
antenna/cable or cable/satellite box
and your TV.
When I press
INPUT, I
cannot select
my device (it is
grayed out).
• Turn on the device. Your TV
automatically detects and displays
which video jacks have devices
connected to them when the devices
are turned on.
• Turn off Auto Input Sensing. See
Turning Input Sensor on or off on
page 61.
One or more
channels do
not display.
• Make sure that the channels are not
blocked. See Setting parental control
levels on page 54.
• Make sure that the channels are not
hidden. The channel may have been
deleted from the channel list. You can
tune to the channel by pressing the
number buttons or you can add the
channel back to the channel list. See
Hiding channels on page 50.
• If you are using a cable or satellite
box, use the remote that came with
that box to change channels.
• Press INPUT and make sure that you
have selected the correct input for the
device or service you are trying to use.
• If you are using an antenna, the digital
channel signal may be low. To check
the digital channel signal strength,
see Checking the digital signal
strength on page 52.
Password is
lost.
•Enter 9999 to access parental
controls, then set a new password.
See Setting or changing the password
on page 52.
Some settings
cannot be
accessed.
• If a setting is grayed, the setting is not
available in the current video input
mode (for example TV mode). Change
to a different video input source. See
Selecting the video input source on
page 36.
TV cabinet
creaks.
• When the TV is in use, the
temperature rises naturally and may
cause the cabinet to expand or
contract which can cause a creaking
noise. This is not a malfunction.
Problem Solution
button
does not
work.
• Make sure that the Button Lock
option is set to Off. See Locking the
power button on your TV on page 56.
• Unplug the power cord, wait a few
seconds, then plug the cord back in
and turn on your TV.
TV keeps
turning off.
• Make sure that the sleep timer is not
turned on. See Setting the sleep timer
on page 60.
A retail
banner is
displayed.
• You selected Store Display Mode
when you ran the Easy Setup wizard.
Run the Easy Setup wizard and select
Home User Mode on the Viewing
Environment screen. See Customizing
TV settings on page 65.
Problem Solution
My TV is not
displaying the
video from
the connected
CEC device.
• Make sure that the HDMI cable is
connected securely to your TV and
the device.
• Make sure that the device is
connected to your TV with an HDMI
cable.
• Make sure that the device is a CEC
device. See the documentation that
came with the device for more
information.
• Press INPUT and make sure that the
correct video input source is selected.
See Selecting the video input source
on page 36.
• Make sure that the INlink feature is
turned on. See Turning INlink on or off
on page 38.
• Try adjusting the TV picture. See
Adjusting the TV picture on page 44.
Problem Solution
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