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7
Temperature is too
warm
■ New installation - Allow 24 hours following installation for the refrigerator to cool completely.
■ Door(s) opened often or not closed completely - Allows warm air to enter refrigerator. Minimize door openings and
keep doors fully closed.
■ A large amount of warm food has been recently added - Allow several hours for refrigerator to return to normal
temperature.
■ Check that the Temperature Control(s) are set correctly for the surrounding conditions - Adjust the controls to
one setting colder. Check temperature in 24 hours. See “Using the Control(s).”
There is interior
moisture buildup
NOTE: Some
moisture buildup is
normal.
■ Humid room - Contributes to moisture buildup in the refrigerator.
■ Door(s) opened often or not closed completely - Allows humid air to enter the refrigerator. Minimize door openings
and keep door fully closed.
The ice maker is
not producing ice
or not enough ice
■ The ice maker is not connected to a water supply - Connect refrigerator to water supply and turn water shutoff valve
fully open.
■ A kink in the line can reduce water flow - Straighten the water source line.
■ Ice maker is not turned on - Make sure the ice maker wire shutoff arm or switch (depending on model) is in the ON
position.
■ New installation - Wait 24 hours after ice maker installation for ice production to begin. Wait 3 days for full ice
production.
■ Large amount of ice recently removed - Allow sufficient time for ice maker to produce more ice.
■ Ice cube jammed in the ice maker ejector arm - Remove ice from the ejector arm with a plastic utensil.
■ A reverse osmosis water filtration system connected to your cold water supply can decrease water pressure -
See “Water Supply Requirements.”
The ice cubes are
hollow or small
NOTE: This is an
indication of low
water pressure.
■ The water valve is not completely open - Turn the water shutoff valve fully open.
■ A kink in the line can reduce water flow - Straighten the water source line.
■ A reverse osmosis water filtration system connected to your cold water supply can decrease water pressure -
See “Water Supply Requirements.”
■ If questions regarding water pressure remain, call a licensed, qualified plumber.
Off-taste, odor or
gray color in the
ice
■ New plumbing connections can cause discolored or off-flavored ice - Discard the ice and wash the ice storage
bin. Allow 24 hours for the ice maker to make new ice, and discard the first three batches of ice produced.
■ Ice stored too long can develop an off-taste - Discard ice. Wash ice bin. Allow 24 hours for ice maker to make new
ice.
■ Food odor transferring to ice - Use airtight, moisture proof packaging to store food.
■ There are minerals (such as sulfur) in the water - A water filter may need to be installed to remove the minerals.
If you
experience
Possible Causes and/or Recommended Solutions
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