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Problem Possible Causes What To Do
Cloudiness on Combination of soft water and This is called etching and is permanent. To prevent this from happening,
glassware too much detergent use less detergent if you have soft water. Wash glassware in the shortest
cycle that will get it clean.
Low performing phosphate See A white film on glassware, dishware and the interior in this
free detergent Troubleshooting section.
Water temperature entering the This could be etching. Lower the water heater temperature.
dishwasher exceeds 150°F (66°C)
Suds in the tub Wrong detergent Use only automatic dishwasher detergents to avoid sudsing. Cascade
®
Automatic Dishwashing Detergents have been approved for use in all
GE dishwashers.
To remove suds from the tub, open the dishwasher and let suds dissipate.
Close and latch the dishwasher. Pump out water by touching the START/RESET
pad once; then 30 seconds later, touch the START/RESET pad again. Repeat if
necessary.
Rinse agent was spilled Always wipe up rinse agent spills immediately.
Detergent left in Dishes or utensils are blocking Reposition the dishes, so the water from the lower spray arm can flush
dispenser cups the detergent cup the detergent cup. See the Loading the dishwasher section.
Reposition the tall utensils or heavy silverware that may be keeping the
dispenser cup door from opening. See the Loading the dishwasher
section.
Don’t place large bowls or pots directly under the detergent dispenser.
Black or gray Aluminum utensils have Remove marks with a mild, abrasive cleaner.
marks on dishes rubbed against dishes
Dishes don’t dry Low inlet water temperature Make sure inlet water temperature is at least 120°F.
Select Heated Dry.
Use HOT START, HOT WASH or ADDED HEAT options.
Select a higher cycle, such as POTS & PANS.
Rinse agent dispenser is empty Check the rinse agent dispenser and fill as required.
Control panel responded Door may not be completely Make sure the door is firmly closed.
to inputs but dishwasher closed
never filled with water
Water valve may be turned off Make sure water valve (usually located under the sink) is turned on.
Stained tub interior :KLWHILOPRQLQVLGHVXUIDFH³ GE recommends Cascade
®
Complete Rinse Aid to help prevent hard water
hard water minerals mineral deposits from forming.
Run dishwasher with citric acid to remove mineral deposits. Citric acid
(Part number: WD35X151) can be ordered through GE Parts. See back
cover for ordering information. Alternatively, purchase Lemi Shine
(Part Number: WD10X10019) and follow the directions on the label.
Dishwasher won’t run Fuse is blown or circuit breaker Replace fuse or reset circuit breaker. Remove any other appliances from
is tripped the circuit.
Power is turned off In some installations, the power to the dishwasher is provided through a
wall switch, often located next to the disposer switch. Make sure it is on.
Control panel is locked Unlock control panel. See the Getting started section.
Before you call for service…
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