User Manual Kenmore 20362 3.8 cu. ft. Top-Load Washer w/Stainless Steel Basket

• User Manual - (English, Spanish)

• Warranty - (English)

• Installation Instructions - (English)

• Dimension Guide - (English)

• Spec Sheet (web) - (English)

Table of contents

• CONTROL PANEL AND FEATURES
• USING YOUR WASHER
• WASHER MAINTENANCE
• TROUBLESHOOTING

User manual Washer

CONTROL PANEL AND FEATURES

Not all features and options are available on all models. Appearance may vary.

WASH TEMP

Wash Temp senses and maintains uniform water temperatures by regulating incoming hot and cold water.

Select a wash temperature based on the type of fabric and soils being washed. For best results, use the warmest wash water safe for your fabric, as specified by the garment label instructions.

• On some models and cycles, warm and hot water may be cooler than your previous washer.
• Even in a cold- and cool-water wash, some warm water may be added to the washer to maintain a minimum temperature.

All rinses are cold.

WATER LEVEL

Set the Water Level knob to the Auto setting and the washer will automatically sense the appropriate water level for the load size and type.

Set the Water Level knob to the Deep Fill setting and the washer will automatically add more water to any cycle at any time during the wash process.

NOTE: Expect longer cycle times due to extended fill times when using the Deep Fill option.

FABRIC SOFTENER

Set the Fabric Softener knob to “Yes” when using fabric softener in the fabric softener dispenser. This ensures that fabric softener is added at the correct time in the rinse for even distribution.

WASH CYCLE KNOB

Use the Wash Cycle knob to select cycles on your washer. See the “Cycle Guide” for detailed descriptions of cycles.

START/PAUSE/UNLOCK LID/CANCEL BUTTON

Press to start the selected cycle. Press again to pause the cycle and unlock the lid. Close the lid and press to restart the cycle. Press and hold to cancel a cycle and pump out the washer.

NOTE: If the washer is spinning, it may take several minutes to unlock the lid.

CYCLE STATUS LIGHTS

The Cycle Status Lights show the progress of a cycle. At each stage of the process, you may notice sounds or pauses that are different from traditional washers.

SENSING

When the Start/Pause/Unlock Lid/Cancel button is pressed and the Water Level knob is set to Auto, the washer will fill and begin sensing to determine load size and balance. A short but noticeable pause in the cycle action occurs during sensing. This is normal.

Once sensing is complete, the washer will fill to the appropriate level for the detected load size and, on select cycles, agitation will occur during filling. This, too, is normal. When the washer is done filling, it will begin the wash phase of the cycle. To ensure that the most accurate load size is detected, avoid opening the lid during the “Sensing” phase.

NOTE: Sensing and wash phases will be paused by opening the unlocked lid. Close the lid to resume the cycle. If the lid is left open for more than 10 minutes, the washer will cancel the cycle and pump out the water.

WASH

The washer will fill to the correct water level based on the load size and the Water Level selection. Certain cycles may agitate during the fill process to boost cleaning. When the wash cycle begins, you will hear the HE agitator increase speed. The motor sounds may change at different stages in the wash cycle while the washer performs different wash actions.

NOTE: The lid will automatically lock after the wash phase completes and before the initial spinout occurs, and will remain locked for the rest of the cycle.

RINSE

Certain cycles use a spray rinse, which adds water to the tub while the basket spins. You may hear the motor turning on briefly (short hum) to move the basket while filling. In some cases, you may also hear sounds similar to the wash cycle as the washer fills, rinses, and moves the load.

SPIN

The washer spins the load at increasing speeds for proper water removal, based on the selected cycle and spin speed.

COMPLETE

Once the cycle is complete, the lid will unlock and this light will come on. For best results, remove the load promptly.

LID LOCKED

The Lid Locked feature allows for higher spin speeds. When the Lid Locked light is lit, the lid is locked and cannot be opened without pausing the cycle. When the light is off, the lid can be opened.

To open the lid after it has been locked, press START/PAUSE/UNLOCK LID/ CANCEL. The lid will unlock once the washer movement has stopped. This may take several minutes if the load was spinning at high speed. Press START/PAUSE/UNLOCK LID/CANCEL again to resume the cycle.

USING YOUR WASHER

• Empty pockets. Loose change, buttons, or any small object can pass under the HE agitator and become trapped, causing unexpected sounds.
• Sort items by recommended cycle, water temperature, and colorfastness.
• Separate heavily soiled items from lightly soiled.
• Separate delicate items from sturdy fabrics.
• Do not dry garments if stains remain after washing because heat can set stains into fabric.
• Treat stains promptly.
• Close zippers, fasten hooks, tie strings and sashes, and remove non-washable trim and ornaments.
• Mend rips and tears to avoid further damage to items during washing.

Helpful Tips:

• When washing waterproof or water-resistant items, load evenly.
• Use mesh garment bags to help avoid tangling when washing delicate or small items.
• Turn knits inside out to avoid pilling. Separate lint-takers from lint-givers. Synthetics, knits, and corduroy fabrics will pick up lint from towels, rugs, and chenille fabrics.

NOTE: Always read and follow fabric care label instructions to avoid damage to your garments.

Add a measured of amount of HE detergent or single-dose laundry packet into the basket.

If using Oxi-type boosters, color-safe bleach, or fabric softener crystals, add to the bottom of the washer basket before adding clothes.

IMPORTANT: Use only High Efficiency detergents. The package will be marked “HE” or “High Efficiency.” Using regular detergent will likely result in longer cycle times and reduced rinsing performance. It may also result in component failures and noticeable mold or mildew. HE detergents are made to produce the right amount of suds for the best performance. Follow the manufacturer’s instructions to determine the amount of detergent to use.

Load garments in loose heaps evenly around basket wall. For best results, do not pack the load tightly. Do not wrap large items such as sheets around the HE agitator; load them in loose piles around the sides of the basket. Try mixing different sized items to reduce tangling.

IMPORTANT: Do not tightly pack or force items into washer. Items need to move freely for best cleaning and to reduce wrinkling and tangling.

Do not overfill, dilute, or use more than 1 cup (236 mL). Do not use color-safe bleach or Oxi products in the same cycle with liquid chlorine bleach.

Pour a measured amount of liquid fabric softener into dispenser; always follow manufacturer’s directions for correct amount of fabric softener based on your load size.

Dilute liquid fabric softener by filling the dispenser with warm water until liquid reaches the underside of the rim. See max fi ll line arrows.

IMPORTANT: The Fabric Softener knob must be set to “Yes” when using fabric softener in the fabric softener dispenser. This ensures that fabric softener is added at the correct time in the rinse phase and is evenly distributed.

Adding Liquid Fabric Softener Manually to Wash Load

During the final rinse, wait until the washer has completed filling, then press the START/PAUSE/UNLOCK LID/CANCEL button to pause the washer. Lift the lid and add the measured recommended amount of liquid fabric softener. Do not use more than the recommended amount. Close the lid and press the START/PAUSE/UNLOCK LID/CANCEL button again to start the washer.

Turn cycle knob to choose your wash cycle. For more information, see the “Cycle Guide.”

Select the wash temperature by turning the Wash Temp knob to the desired temperature. All rinses are tap cold.

NOTE: Always read and follow fabric care label instructions to avoid damage to your items.

The fabric softener knob must be set to “Yes” when using the fabric softener dispenser. This ensures that fabric softener is added at the correct time in the rinse for even distribution.

Set the Water Level knob to the Auto setting and the washer will automatically sense the appropriate water level for the load size and type.

Set the Water Level knob to the Deep Fill setting and the washer will automatically add more water to any cycle at any time during the wash cycle.

NOTE: The cycle will be longer due to extended fill times when using the Deep Fill setting.

Press START/PAUSE/UNLOCK LID/CANCEL to start the wash cycle. When the cycle has finished, the Complete cycle status light will light. Promptly remove garments after cycle has completed to avoid odor, reduce wrinkling, and avoid rusting of metal hooks, zippers, and snaps.

Unlocking the lid to add garments

If you need to add one or two missed garments after the wash has started, simply open the lid and this will pause the cycle. After adding the garments, simply close the lid and the cycle will resume. The washer may add some additional water to off set the added garments.

If, instead, you press Start/Pause/Unlock Lid/Cancel to pause the cycle and then open the lid to add garments, you will need to press Start/Pause/Unlock Lid/Cancel after closing the lid to resume the cycle.

NOTE: Washer will not fill with the lid open.

IMPORTANT: If lid is left open for more than 10 minutes, the water will pump out automatically

Manual soak

If you would like to manually soak your garments at any time during the wash portion of the cycle, press START/PAUSE/ UNLOCK LID/CANCEL and leave the lid closed. Once your desired soak time has elapsed, press START/PAUSE/UNLOCK LID/CANCEL again to continue the cycle. As long as the lid remains closed, your soak time can be longer than 10 minutes. However, if the lid is opened during the soak and remains open for more than 10 minutes, the water will pump out automatically.

WASHER MAINTENANCE

WATER INLET HOSES

Replace inlet hoses after 5 years of use to reduce the risk of hose failure. Periodically inspect and replace inlet hoses if bulges, kinks, cuts, wear, or leaks are found.

When replacing your inlet hoses, mark the date of replacement on the label with a permanent marker.

NOTE: This washer does not include inlet hoses. See the Installation Instructions for more information.

WASHER CARE

Recommendations to Help Keep Your Washer Clean and Performing at its Best

1. Always use High Efficiency (HE) detergents and follow the detergent manufacturer’s instructions regarding the amount of detergent to use. Never use more than the recommended amount because that may increase the rate at which detergent and soil residue accumulate inside your washer, which in turn may result in undesirable odor.
2. Use warm and hot wash water settings sometimes (not exclusively cold water washes) because they do a better job of controlling the rate at which soils and detergent accumulate.
3. Always leave the washer lid open between uses to help dry out the washer and prevent the buildup of odorcausing residue.

Cleaning Your Top Loading Washer

Read these instructions completely before beginning the routine cleaning process recommended below. This Washer Maintenance Procedure should be performed, at a minimum, once per month or every 30 wash cycles, whichever occurs sooner, to control the rate at which soils and detergent may otherwise accumulate in your washer.

Cleaning the Inside of the Washer

To keep your washer odor-free, follow the usage instructions provided above and use this recommended monthly cleaning procedure:

Clean Washer Cycle

This washer has a special cycle that uses higher water volumes in combination with liquid chlorine bleach to clean the inside of the washer.

Chlorine Bleach Procedure:

1. Open the washer lid and remove any clothing or items.

2. Add 1 cup (236 mL) of liquid chlorine bleach to the bleach compartment.

NOTE: Use of more liquid chlorine bleach than is recommended above could cause washer damage over time.

3. Close the washer lid.

4. Do not add any detergent or other chemical to the washer when following this procedure.

5. Select the Clean Washer cycle.

6. Press the START/PAUSE/UNLOCK LID/CANCEL button to start the cycle.

NOTE: For best results, do not interrupt cycle. If cycle must be interrupted, press START/PAUSE/UNLOCK LID/CANCEL once. After the cycle has stopped, run a Rinse/Spin cycle to rinse bleach from washer.

Clean Washer Cycle Operation:

1. This cycle will fill to a water level higher than in normal wash cycles to provide rinsing at a level above the water for a normal wash cycle.

2. During this cycle, there will be some agitation and spinning to increase the removal of soils.

After this cycle is complete, leave the lid open to allow for better ventilation and drying of the washer interior.

Cleaning the Dispensers

After a period of using your washer, you may find some residue buildup in the washer’s dispensers. To remove residue from the dispensers, wipe them with a damp cloth and towel dry. Do not attempt to remove the dispensers or trim for cleaning. The dispensers and trim are not removable. If your model has a dispenser drawer, however, remove the drawer and clean it with a damp cloth before or after you run the Clean Washer cycle. Use an all-purpose surface cleaner, if needed.

Cleaning the Outside of the Washer

Use a soft, damp cloth or sponge to wipe away any spills. Use only mild soaps or cleaners when cleaning external washer surfaces.

IMPORTANT: To avoid damaging the washer’s finish, do not use abrasive products.

NON-USE AND VACATION CARE

Operate your washer only when you are home. If moving, or not using your washer for a period of time, follow these steps:

1. Unplug or disconnect power to washer.

2. Turn off water supply to washer to avoid flooding due to water pressure surge.

WINTER STORAGE CARE

IMPORTANT: To avoid damage, install and store washer where it will not freeze. Because some water may stay in hoses, freezing can damage washer. If storing or moving during freezing weather, winterize your washer.

To winterize washer:

1. Shut off both water faucets; disconnect and drain water inlet hoses.
2. Put 1 qt. (1 L) of R.V.-type antifreeze in basket and run washer on Rinse/Spin cycle for about 30 seconds to mix antifreeze and remaining water.
3. Unplug washer or disconnect power.

TRANSPORTING YOUR WASHER

1. Shut off both water faucets. Disconnect and drain water inlet hoses.
2. If washer will be moved during freezing weather, follow Winter Storage Care directions before moving.
3. Disconnect drain hose from drain system and drain any remaining water into a pan or bucket. Disconnect drain hose from back of washer.
4. Unplug power cord.
5. Place inlet hoses and drain hose inside washer basket.
6. Drape power cord over edge and into washer basket.
7. Place packing tray from original shipping materials back inside washer. If you do not have packing tray, place heavy blankets or towels into basket opening. Close lid and place tape over lid and down front of washer. Keep lid taped until washer is placed in new location. Transport washer in upright position.

REINSTALLING/USING WASHER AGAIN

To reinstall washer after non-use, vacation, winter storage, or moving:

1. Refer to the Installation Instructions to locate, level, and connect washer.
2. Before using again, run washer through the following recommended procedure:

To use washer again:

1. Flush water pipes and hoses. Reconnect water inlet hoses. Turn on both water faucets.
2. Plug in washer or reconnect power.
3. Run washer through Bulky/Bedding cycle to clean washer and remove antifreeze, if used. Use half the manufacturer’s recommended amount of detergent for a medium-size load.

TROUBLESHOOTING

First try the solutions suggested here for assistance and to possibly avoid a service call.