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Problem Possible Causes Solutions
BEFORE CALLING FOR SERVICE (cont.)
Water drips from
nozzle when Steam
Cycle starts.
• This is normal.
• This is steam condensation. The dripping water
will stop after a short time.
Steam doesn’t
generate but no error
code is shown.
• Water level error.
• Unplug dryer and call for service.
Garments still
wrinkled after
STEAM FRESH
™
.
• Too many or too different
types of garments in dryer.
• Small loads of 1 to 5 items work best.
• Load fewer garments. Load similar-type garments.
There are no creases
left on garment after
STEAM FRESH
™
.
• The function of this cycle
is to remove wrinkles from
fabric.
• Use an iron to make creases.
Garments have
static after REDUCE
STATIC.
• This is normal.
• Depends on individual moisture level in skin.
Garments are too
damp or too dry after
REDUCE STATIC.
• Correct drying options not
selected.
• Select load weight manually before starting
REDUCE STATIC option.
Garments are not
uniformly damp after
EASY IRON.
• This is normal.
• Depends on the amount or type of garments.
Water drips from
door during EASY
IRON.
• This is normal.
• This is steam condensation on door surface.
Steam is not visible
during Steam Cycle.
• This is normal.
• Steam vapor is difficult to see when the door is
closed.
The drum does not
turn during Steam
Cycle.
• This is normal.
• The drum is turned off so that the steam vapor
remains in the drum.
Cannot see steam
vapor at the
beginning of cycle.
• This is normal.
• Steam is released at different stages of the cycle
for each option.
• MORE TIME button pressed.
Top plate of the dryer
is very warm.
• This is normal.
• The top plate of the dryer will get warm during
steam functions.
Odors remain in
clothing after
STEAM FRESH
™
.
• STEAM FRESH
™
did not
remove odor completely.
• Fabrics containing strong odors should be
washed in a normal cycle.
The display shows
BULKY LOAD.
• Pressing the MORE TIME button several times will
set the cycle for a large load such as a comforter.
37
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