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42
TROUBLESHOOTING
Problem Possible Causes / Solutions
Oven not clean after a self
clean cycle
y Oven controls not properly set.
- See the self-clean section, page 31-33.
y Oven was heavily soiled.
- Clean up heavy spillovers before starting the clean cycle. Heavily soiled ovens may
need to self-clean again or for a longer period of time.
DOOR LOCKED icon is on
when you want to cook
y The oven door is locked because the temperature inside the oven has not dropped
below the locking temperature after Self Clean.
Burning or oily odor emitting
from the vent
y This is normal in a new oven and will disappear in time.
- To speed the process, set a self-clean cycle for a minimum of 3 hours. See the self-
clean section, page 31-33.
Cooling fan continues to run
after oven is turned o
y The fan turns o automatically when the electronic components have cooled
suciently.
- This is normal.
Warm air venting into
kitchen after oven has been
turned o.
y Warm air exhaust is needed to maintain and cool down oven temperatures. It turns
o automatically when the heat cools to a safe temperature.
- This is normal.
Trouble connecting
appliance and smartphone
to Wi-Fi network
•
The password for the Wi-Fi network was entered incorrectly.
- Delete your home Wi-Fi network and begin the registration process again.
•
Mobile data for your smartphone is turned on.
- Turn off the Mobile data on your smartphone before registering the appliance.
•
The wireless network name (SSID) is set incorrectly.
- The wireless network name (SSID) should be a combination of English letters and
numbers. (Do not use special characters.)
•
The router frequency is not 2.4 GHz.
- Only a 2.4 GHz router frequency is supported. Set the wireless router to 2.4 GHz and
connect the appliance to the wireless router. To check the router frequency, check
with your Internet service provider or the router manufacturer.
•
The distance between the appliance and the router is too far.
- If the appliance is too far from the router, the signal may be weak and the connection
may not be configured correctly. Move the router closer to the appliance or purchase
and install a Wi-Fi repeater.
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