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TABLE OF CONTENTS
Highlander_HV_U_(L/O_0808)
1
1
Before driving
Information on the hybrid system and adjusting and op-
erating features such as door locks, mirrors, and steer-
ing column.
2
When driving
Driving, stopping and safe-driving information.
3
Interior
features
Air conditioning and audio systems, as well as other
interior features for a comfortable driving experience.
4
Maintenance
and care
Cleaning and protecting your vehicle, performing do-it-
yourself maintenance, and maintenance information.
5
When trouble
arises
What to do if the vehicle needs to be towed, gets a flat
tire, or is involved in an accident.
6
Vehicle
specifications
Detailed vehicle information.
7
For owners
Reporting safety defects for U.S. owners and seat belt
instructions for Canadian owners
Index
Alphabetical listing of information contained in this
manual.
TABLE OF CONTENTS Index
Highlander_HV_U_(L/O_0808)
2
1-1. Hybrid system
Hybrid system ...................... 30
1-2. Key information
Keys ..................................... 42
1-3. Opening, closing and
locking the doors
Smart key system................. 44
Wireless remote control ....... 65
Side doors ............................ 74
Back door ............................. 78
Glass hatch .......................... 84
1-4. Adjustable components
(seats, mirrors,
steering wheel)
Front seats ........................... 86
Rear seats............................ 89
Head restraints..................... 98
Seat belts ........................... 101
Steering wheel ................... 108
Anti-glare inside rear view
mirror................................ 109
Outside rear view
mirrors.............................. 111
1-5. Opening and closing the
windows and
moon roof
Power windows .................. 113
Moon roof ........................... 115
1-6. Refueling
Opening the fuel tank
cap.................................... 118
1-7. Theft deterrent system
Immobilizer system............. 123
Alarm .................................. 127
Theft prevention labels
(U.S.A.)............................. 130
1-8. Safety information
Correct driving posture ....... 131
SRS airbags ....................... 133
Front passenger occupant
classification system......... 145
Child restraint systems ....... 151
Installing child restraints ..... 155
2-1. Driving procedures
Driving the vehicle .............. 168
Power (ignition) switch........ 178
EV-Drive Mode ................... 182
Transmission ...................... 184
Turn signal lever ................. 186
Parking brake ..................... 187
Horn.................................... 188
1
Before driving
2
When driving
1
2
3
4
5
6
7
Highlander_HV_U_(L/O_0808)
3
2-2. Instrument cluster
Gauges and meters ............ 189
Indicators and warning
lights ................................. 191
Multi-information display ..... 195
2-3. Operating the lights and
wipers
Headlight switch.................. 205
Fog light switch ................... 209
Windshield wipers and
washer .............................. 210
Rear window wiper and
washer .............................. 212
2-4. Using other driving
systems
Cruise control...................... 213
Rear view monitor
system .............................. 216
Driving assist systems ........ 220
Hill-start assist control......... 224
2-5. Driving information
Utility vehicle precautions ... 226
Cargo and luggage ............. 231
Vehicle load limits ............... 235
Winter driving tips ............... 236
Trailer towing ...................... 240
Dinghy towing ..................... 250
3-1. Using the air
conditioning system
and defogger
Front manual air
conditioning system.......... 254
Front automatic air
conditioning system.......... 260
Rear manual air
conditioning system.......... 269
Rear automatic air
conditioning system.......... 272
Rear window and outside
rear view mirror
defoggers ......................... 275
Windshield wiper
de-icer .............................. 277
Using the steering wheel
climate remote control
switches ........................... 278
3-2. Using the audio system
Audio system (without
navigation system) ........... 279
Using the radio ................... 282
Using the CD player ........... 288
Playing back MP3 and
WMA discs ....................... 295
Optimal use of the audio
system.............................. 302
Using the AUX adapter....... 305
Using the steering wheel
audio switches.................. 307
3
Interior features
TABLE OF CONTENTS Index
Highlander_HV_U_(L/O_0808)
4
3-3. Using the rear audio
system
Rear seat entertainment
system features................ 309
Using the DVD player
(DVD video)...................... 316
Using the DVD player
(video CD)........................ 324
Using the DVD player
(audio CD/CD text)........... 326
Using the DVD player
(MP3 discs) ...................... 327
Using the video mode ........ 329
Changing the initial
setting .............................. 331
3-4. Using the hands-free
phone system
(for cellular phone)
Hands-free phone system
(for cellular phone)
features ............................ 338
Using the hands-free phone
system.............................. 342
Making a phone call ........... 350
Setting a cellular phone...... 354
Security and system
setup ................................ 359
Using the phone book ........ 362
3-5. Using the interior lights
Interior lights list.................. 369
• Personal/interior light
main switch....................... 370
• Personal/interior lights...... 370
• Interior light....................... 371
3-6. Using the storage
features
List of storage features ....... 372
• Glove box ......................... 373
• Console box ..................... 374
• Overhead console ............ 375
• Cup holders ...................... 376
• Bottle holders ................... 380
• Auxiliary boxes ................. 381
• Side table ......................... 384
3-7. Other interior features
Sun visors........................... 386
Vanity mirrors ..................... 387
Conversation mirror ............ 388
Power outlet........................ 389
Seat heaters ....................... 392
Armrests ............................. 394
Floor mat ............................ 395
Luggage compartment
features ............................ 396
Garage door opener ........... 402
Compass ............................ 407
1
2
3
4
5
6
7
Highlander_HV_U_(L/O_0808)
5
4-1. Maintenance and care
Cleaning and protecting
the vehicle exterior............ 412
Cleaning and protecting
the vehicle interior............. 415
4-2. Maintenance
Maintenance
requirements..................... 418
General maintenance.......... 420
Emission inspection and
maintenance (I/M)
programs........................... 423
4-3. Do-it-yourself maintenance
Do-it-yourself service
precautions ....................... 424
Hood ................................... 428
Positioning a floor jack........ 430
Engine compartment........... 432
Tires .................................... 447
Tire inflation pressure ......... 455
Wheels................................ 459
Air conditioning filter............ 461
Electronic key battery.......... 464
Checking and replacing
fuses ................................. 467
Light bulbs........................... 478
5-1. Essential information
Emergency flashers............ 490
If your vehicle needs to
be towed........................... 491
If you think something
is wrong............................ 497
Event data recorder............ 498
5-2. Steps to take in an
emergency
If a warning light turns
on or a warning buzzer
sounds... .......................... 500
If a warning message is
displayed .......................... 509
If you have a flat tire........... 510
If the hybrid system will
not start ............................ 522
If the shift lever cannot be
shifted from P ................... 524
If you lose your keys........... 525
If the electronic key does
not operate properly ......... 526
If the 12-volt battery is
discharged........................ 528
If your vehicle overheats .... 532
If the vehicle becomes
stuck................................. 536
4
Maintenance and care
5
When trouble arises
TABLE OF CONTENTS Index
Highlander_HV_U_(L/O_0808)
6
6-1. Specifications
Maintenance data
(fuel, oil level, etc.) ........... 538
Fuel information ................. 552
Tire information .................. 555
6-2. Customization
Customizable features ....... 567
6-3. Initialization
Items to initialize................. 570
Reporting safety defects
for U.S. owners ................ 572
Seat belt instructions
for Canadian owners
(in French)........................ 573
Abbreviation list......................... 576
Alphabetical index ..................... 577
What to do if... ........................... 589
6
Vehicle specifications
7
For owners
Index
1
2
3
4
5
6
7
Highlander_HV_U_(L/O_0808)
7
Highlander_HV_U_(L/O_0808)
8
Headlights
P. 205
Pictorial index
Exterior
Fog lights ∗
P. 209
Parking and side marker
lights
P. 205
Hood
P. 428
Windshield wipers
P. 210
Moon roof ∗
P. 115
Outside rear view
mirrors
P. 111
Front turn signal lights
P. 186
Highlander_HV_U_(L/O_0808)
9
Tires
●Rotation
●Replacement
●Inflation pressure
●Information
P. 447
P. 510
P. 547
P. 555
∗: If equipped
Back door
P. 78
Side doors
P. 74
Tail and side marker
lights
P. 205
Rear window wiper
P. 212
Rear window defogger
Glass hatch ∗
P. 275
P. 84
License plate lights
P. 205
Rear turn signal lights
P. 186
Fuel filler door
P. 118
Highlander_HV_U_(L/O_0808)
10
SRS side airbags
P. 133
Console box
P. 374
C
Cup holders
P. 376
Armrests
P. 394
SRS front passenger
airbag
P. 133
Seat belts
P. 101
Front seats
P. 86
Bottle holders
P. 380
SRS driver airbag
P. 133
SRS driver knee
airbag
P. 133
Head restraints
Power window switches
Rear seats
P. 98
P. 113
P. 89
Pictorial index
Interior
Highlander_HV_U_(L/O_0808)
11
A
Power outlet
P. 389
Cup holders
Auxiliary box
P. 376
P. 381
Cup holders
P. 376
Shift lever
P. 184
“ECON” switch
P. 185
“EV” switch
P. 182
Shift lock
override button
P. 524
Highlander_HV_U_(L/O_0808)
12
B
Door lock switch
P. 74
Pictorial index
Interior
Power window switches
P. 113
Window lock switch
P. 113
Inside door lock button
P. 74
Highlander_HV_U_(L/O_0808)
13
C
Overhead console
Conversation mirror
P. 375
P. 388
Garage door opener switches ∗
Moon roof switches
∗
P. 402
P. 115
Sun visors
P. 386
Personal/interior lights
P. 370
Rear seat entertainment system ∗
P. 309
SRS curtain shield airbags
P. 133
Compass ∗
P. 407
Anti-glare inside rear view mirror
P. 109
∗: If equipped
Vanity mirrors
P. 387
Interior light ∗
Personal/interior lights
∗
P. 371
P. 370
Interior light
P. 371
Highlander_HV_U_(L/O_0808)
14
Cup holders
P. 376
Air conditioning
system
P. 269, 272
Pictorial index
Interior
D
Console box
P. 374
Highlander_HV_U_(L/O_0808)
15
E
Auxiliary box
Side table
P. 381
P. 384
Cup holders
P. 376
Highlander_HV_U_(L/O_0808)
16
Rear view monitor system
(vehicles without navigation
system)
P. 216
Tilt and telescopic steering lock release
lever
P. 108
Glove box
P. 373
Pictorial index
Instrument panel
Power back door
main switch ∗
P. 80
Parking brake pedal
P. 187
Hood release lever
P. 428
Auxiliary box
P. 381
Power (ignition) switch
P. 178
Multi-information
display
P. 195
Fuel filler door opener
P. 118
Fog light switch
Headlight switch
Turn signal lever
P. 209
P. 205
P. 186
Windshield wiper and
washer switch
Rear window wiper and
washer switch
P. 210
P. 212
Gauges and
meters
P. 189
Floor mat
P. 395
Horn
P. 188
Highlander_HV_U_(L/O_0808)
17
A
∗: If equipped
Power outlet main switch ∗
P. 389
Power back door switch ∗
P. 78
Instrument panel light control dial
P. 190
Windshield wiper de-icer
switch
∗
P. 277
Outside rear view
mirror switches
P. 111
Highlander_HV_U_(L/O_0808)
18
B
Talk switch ∗, *
P. 343
Pictorial index
Instrument panel
Audio remote control switches
P. 307
Climate remote control switches ∗
P. 278
Cruise control switch
P. 213
Telephone switch ∗, *
P. 343
“DISP” switch
P. 195
Highlander_HV_U_(L/O_0808)
19
Vehicles without navigation system
Vehicles with navigation system
C
Audio system
P. 279
Security indicator
P. 123, 127
Emergency flasher switch
P. 490
Emergency flasher switch
P. 490
Rear view
monitor/navigation
system
*
∗: If equipped
*: Refer to “Navigation System Owner's Manual”.
Security indicator
P. 123, 127
Highlander_HV_U_(L/O_0808)
20
Pictorial index
Instrument panel
Rear window and outside rear view mirror defogger
switch ∗/rear window defogger switch
P. 275
D
Vehicles with a front automatic air conditioning system
Vehicles with a front manual air conditioning system
Rear window and outside rear view mirror defogger
switch
∗/rear window defogger switch
P. 275
Air conditioning
system
P. 260
Air conditioning
system
P. 254
Highlander_HV_U_(L/O_0808)
21
E
Vehicles without seat heater
Vehicles with seat heater
AUX adapter
P. 305
Auxiliary box
P. 381
AUX adapter
P. 305
Seat heater knobs
P. 392
Power outlet
P. 389
Power outlet
P. 389
∗: If equipped
Highlander_HV_U_(L/O_0808)
22
A
Pictorial index
Luggage compartment
A/V input adapter ∗
P. 329
Power outlet ∗
P. 389
Luggage cover ∗
P. 398
Auxiliary box
P. 396
Shopping bag hooks
P. 396
Cargo hooks
P. 396
Power outlet
P. 389
Highlander_HV_U_(L/O_0808)
23
Power back door switch
∗
P. 78
Back door strap
P. 78
A
∗: If equipped
Highlander_HV_U_(L/O_0808)
24
For your information
Main Owner’s Manual
Please note that this manual covers all models and all equipment, including
options. Therefore, you may find some explanations for equipment not
installed on your vehicle.
All specifications provided in this manual are current at the time of printing.
However, because of the Toyota policy of continual product improvement,
we reserve the right to make changes at any time without notice.
Depending on specifications, the vehicle shown in the illustrations may differ
from your vehicle in terms of equipment.
Accessories, spare parts and modification of your Toyota
A wide variety of non-genuine spare parts and accessories for Toyota
vehicles are currently available on the market. You should know that these
parts are not covered by Toyota warranty and that Toyota is not responsible
for their performance, repair, or replacement, or for any damage they may
cause to, or adverse effect they may have on, your Toyota vehicle.
This vehicle should not be modified with non-genuine Toyota products.
Modification with non-genuine Toyota products may affect performance,
safety or durability, and may even violate governmental regulations. In
addition, damage or performance problems resulting from the modification
may not be covered under warranty.
Installation of a mobile two-way radio system
As the installation of a mobile two-way radio system in your vehicle may
affect electronic systems such as the multi-port fuel injection system/sequen-
tial multi-port fuel injection system, cruise control system, anti-lock brake
system, SRS airbag system or seat belt pretensioner system, be sure to
check with your Toyota dealer for precautionary measures or special instruc-
tions regarding installation.
High voltage parts and cables on the hybrid vehicles emit approximately the
same amount of electromagnetic waves as the conventional gasoline pow-
ered vehicles or home electronic appliances despite of their electromagnetic
shielding.
Highlander_HV_U_(L/O_0808)
25
Scrapping of your Toyota
The SRS airbag and seat belt pretensioner devices in your Toyota contain
explosive chemicals. If the vehicle is scrapped with the airbags and seat belt
pretensioners left as they are, this may cause an accident such as fire. Be
sure to have the systems of the SRS airbag and seat belt pretensioner
removed and disposed of by a qualified service shop or by your Toyota
dealer before you scrap your vehicle.
Perchlorate Material
Special handling may apply, See www.dtsc.ca.gov/hazardouswaste/perchlorate.
Your vehicle has components that may contain perchlorate. These compo-
nents may include airbag, seat belt pretensioners, and wireless remote con-
trol batteries.
Highlander_HV_U_(L/O_0808)
26
CAUTION
■ General precautions while driving
Driving under the influence: Never drive your vehicle when under the influ-
ence of alcohol or drugs that have impaired your ability to operate your vehi-
cle. Alcohol and certain drugs delay reaction time, impair judgment and
reduce coordination, which could lead to an accident that could result in
death or serious injury.
Defensive driving: Always drive defensively. Anticipate mistakes that other
drivers or pedestrians might make and be ready to avoid accidents.
Driver distraction: Always give your full attention to driving. Anything that dis-
tracts the driver, such as adjusting controls, talking on a cellular phone or
reading can result in a collision with resulting death or serious injury to you,
your occupants or others.
■ General precaution regarding children’s safety
Never leave children unattended in the vehicle, and never allow children to
have or use the key.
Children may be able to start the vehicle or shift the vehicle into neutral.
There is also a danger that children may injure themselves by playing with
the windows, the moon roof, or other features of the vehicle. In addition, heat
build-up or extremely cold temperatures inside the vehicle can be fatal to
children.
■ Dispose of the hybrid battery (traction battery)
If your vehicle is disposed of without the hybrid battery having been
removed, there is a danger of serious electric shock if high voltage parts,
cables and their connectors are touched. In the event of that your vehicle
must be disposed of, the hybrid battery must be disposed of your Toyota
dealer or a qualified service shop. If the hybrid battery is not disposed of
properly, they may cause electric shock that can result in death or serious
injury.
Highlander_HV_U_(L/O_0808)
27
Symbols used throughout this manual
Cautions & Notices
Symbols used in illustrations
CAUTION
This is a warning against anything which may cause death or injury to people if
the warning is ignored. You are informed about what you must or must not do
in order to reduce the risk of injury to yourself and others.
NOTICE
This is a warning against anything which may cause damage to the vehicle or
its equipment if the warning is ignored. You are informed about what you must
or must not do in order to avoid or reduce the risk of damage to your Toyota
and its equipment.
Safety symbol
The symbol of a circle with a slash through it means “Do not”, “Do
not do this”, or “Do not let this happen”.
Arrows indicating operations
Indicates the action (pushing, turning,
etc.) used to operate switches and other
devices.
Indicates the outcome of an operation
(e.g. a lid opens).
Highlander_HV_U_(L/O_0808)
28
Before driving
1
29
Highlander_HV_U_(L/O_0808)
1-1. Hybrid system
Hybrid system .................... 30
1-2. Key information
Keys ................................... 42
1-3. Opening, closing and
locking the doors
Smart key system .............. 44
Wireless remote control ..... 65
Side doors.......................... 74
Back door........................... 78
Glass hatch........................ 84
1-4. Adjustable components
(seats, mirrors,
steering wheel)
Front seats ......................... 86
Rear seats.......................... 89
Head restraints................... 98
Seat belts......................... 101
Steering wheel ................. 108
Anti-glare inside rear view
mirror ............................. 109
Outside rear view
mirrors............................ 111
1-5. Opening and closing the
windows and moon roof
Power windows ................ 113
Moon roof......................... 115
1-6. Refueling
Opening the fuel tank
cap ................................. 118
1-7. Theft deterrent system
Immobilizer system .......... 123
Alarm................................ 127
Theft prevention labels
(U.S.A.) .......................... 130
1-8. Safety information
Correct driving posture..... 131
SRS airbags..................... 133
Front passenger occupant
classification system ...... 145
Child restraint systems..... 151
Installing child
restraints ........................ 155
30
Highlander_HV_U_(L/O_0808)
1-1. Hybrid system
Hybrid system
Your vehicle is a hybrid vehicle. It has characteristics different from
conventional vehicles. Be sure you are closely familiar with the char-
acteristics of your vehicle, and operate with care.
The hybrid system combines a gasoline engine and an electric
motor (traction motor) according to driving conditions, improving
fuel efficiency and reducing exhaust emissions.
Gasoline engine
Front electric motor (traction motor)
Rear electric motor (traction motor)
■ When stopped/during take-off
The gasoline engine stops when the vehicle is stopped. During
take-off, the electric motor (traction motor) drives the vehicle. At
slow speeds or when traveling down a gentle slope, the engine
is stopped and the motor is used.
31
1-1. Hybrid system
1
Before driving
Highlander_HV_U_(L/O_0808)
■ Regenerative braking
The motor generator converts kinetic energy to electric energy when:
● The accelerator pedal is released.
● The brake pedal is depressed with the shift lever in D or R.
■ Conditions in which the gasoline engine may not stop
The gasoline engine starts and stops automatically. However, it may not stop
automatically in the following conditions:
● During gasoline engine warm-up
● During hybrid battery (traction battery) charging
● During low or high hybrid battery (traction battery) temperature
■ Charging the battery
● As the gasoline engine charges the hybrid battery (traction battery), the
battery does not need to be charged from an outside source. However, if
the vehicle is left parked for a long time the hybrid battery will slowly dis-
charge. For this reason, be sure to drive the vehicle at least once every
several months for at least 30 minutes or 10 miles (16 km). If the hybrid
battery becomes fully discharged and you are unable to jump-start the
vehicle with the 12-volt battery, contact your Toyota dealer.
● If the shift lever is in N, the hybrid battery (traction battery) will not be
charged. When driving in heavy traffic, operate the vehicle with the shift
lever in D to avoid discharging the battery.
■ During normal driving
The gasoline engine is predominantly used. The electric motor
(traction motor) charges the hybrid battery as necessary.
■ When accelerating sharply
The power of the hybrid battery (traction battery) is added via
electric motor (traction motor) to that of the gasoline engine.
■ When braking (regenerative braking)
The electric motor (traction motor) charges the hybrid battery
(traction battery).
32
1-1. Hybrid system
Highlander_HV_U_(L/O_0808)
● To help prevent the 12-volt battery from becoming discharged, drive the
vehicle at least once a month, and operate the accessories only when
the “READY” indicator is on. When parking the vehicle, make sure the
doors is closed and all lights are turned off.
■ After the 12-volt battery has discharged or has been changed or
removed
The gasoline engine may not stop even if the vehicle is running on the hybrid
battery (traction battery). If this continues for a few days, contact your Toyota
dealer.
■ Sounds and vibrations specific to a hybrid vehicle
There may be no engine sounds or vibration even though the vehicle is able
to move. Always put the shift lever in P when parked.
The following sounds or vibrations may occur when the hybrid system is
operating, and are not a malfunction:
● Motor sounds may be heard from the engine compartment.
● Sounds may be heard from the hybrid battery (traction battery) behind
the rear seat when the hybrid system starts or stops.
● Sounds may be heard from the transaxle when the hybrid system starts
or stops, or while the vehicle is idling.
● Engine sounds may be heard when accelerating sharply.
● Sounds may be heard due to regenerative braking when you press the
brake pedal.
● Vibration may be felt when the gasoline engine starts or stops.
● You may hear cooling fan sounds coming from the air intake vents below
the second seat.
■ Maintenance, repair, recycling, and disposal
Contact your Toyota dealer regarding maintenance, repair, recycling and
disposal. Do not dispose of the vehicle yourself.
33
1-1. Hybrid system
1
Before driving
Highlander_HV_U_(L/O_0808)
High voltage components
Take care when handling the hybrid system, as it contains a high volt-
age system (about 650 V at maximum) as well as parts that become
extremely hot when the hybrid system is operating. Obey the caution
labels attached to the vehicle.
Air conditioning compressor
Power control unit and DC/
DC converter
Hybrid battery (traction bat-
tery)
Rear electric motor (traction
motor)
Service plug
High voltage cables
Front electric motor (traction
motor), transaxle and motor
generator
Caution label
34
1-1. Hybrid system
Highlander_HV_U_(L/O_0808)
■ Hybrid battery air vents
There are air intake vents under
the second seats to cool the
hybrid battery (traction battery).
If the vents become blocked, the
hybrid battery may overheat,
leading to a reduction in hybrid
battery output.
Emergency shut off system
The emergency shut off system blocks off the high voltage current
and stops the fuel pump to minimize the risk of electrocution and fuel
leakage when a certain level of impact is detected by the impact sen-
sor. If the emergency shut off system activates, your vehicle will not
restart. To restart the hybrid system, contact your Toyota dealer.
Energy monitor/consumption screen
You can view the status of your
hybrid system on the multi-infor-
mation display (→P. 35) and the
navigation system screen (→P.
35, 37). The following images
are examples only, and may vary
slightly from actual conditions.
35
1-1. Hybrid system
1
Before driving
Highlander_HV_U_(L/O_0808)
■ Energy monitor
● How to display on the navigation system screen (if equipped):
Press “INFO”.
Touch “Trip information” on the
Information screen.
If the “Consumption” screen is
displayed, touch .
● How to display on the multi-information display:
Press the
“DISP” switch on the steering wheel several times to
select the energy monitor display.
STEP
1
STEP
2
Navigation system screen
Multi-information
display
When the vehi-
cle is powered
by the electric
motor (traction
motor)
36
1-1. Hybrid system
Highlander_HV_U_(L/O_0808)
When the vehi-
cle is powered
by both the gas-
oline engine and
the electric
motor (traction
motor)
When the vehi-
cle is powered
by the gasoline
engine
When the vehi-
cle is charging
the hybrid bat-
tery (traction
battery)
When there is
no energy flow
Hybrid battery
(traction bat-
tery) status
Low Full Low Full
Navigation system screen
Multi-information
display
37
1-1. Hybrid system
1
Before driving
Highlander_HV_U_(L/O_0808)
■ Consumption screen (navigation system only)
Press “INFO”.
Touch “Trip information” on the
Information screen.
If the “Energy Monitor” screen is
displayed, touch .
Regenerated energy in the
past 30 minutes
One symbol indicates 50 Wh.
Up to 4 symbols are shown.
Cruising range
Fuel consumption in the past
30 minutes
STEP
1
STEP
2
■ Resetting the consumption data
Touching will reset the average fuel consumption.
38
1-1. Hybrid system
Highlander_HV_U_(L/O_0808)
Hybrid warning message
A message is automatically displayed when a malfunction occurs in
the hybrid system or an improper operation is attempted.
If a warning message is shown
on the multi-information display,
read the message and follow the
instructions. (→P. 509)
■ If a warning light comes on or a warning message is displayed, or the
12-volt battery is disconnected
The hybrid system may not start. In that case, try to start the system again. If
the “READY” indicator does not come on, contact your Toyota dealer.
■ When refueling, the fuel filler door may take a few moments to open
As part of emission system operation, it may take up to 10 seconds for the
fuel filler door to automatically release after the opener switch is pressed.
Before refueling is possible, a message will be shown on the multi-informa-
tion display. (→P. 118)
■ Running out of fuel
When the vehicle has run out of fuel and the hybrid system cannot be
started, refuel the vehicle with at least enough gasoline to make the low fuel
level warning light (→P. 503) go off. If there is only a small amount of fuel,
the hybrid system may not be able to start. (The minimum amount of fuel to
add to make the low fuel level warning light go out is about 2.5 gal. [9.8 L,
2.1 Imp.gal.], when the vehicle is on a level surface. This value may vary
when the vehicle is on a slope.)
■ If the master warning light comes on when the shift lever is in R
Immediately stop the vehicle in a safe place and shift the shift lever out of R
to display the message.
39
1-1. Hybrid system
1
Before driving
Highlander_HV_U_(L/O_0808)
CAUTION
■ High voltage precautions
The vehicle has high voltage DC and AC systems as well as a 12-volt sys-
tem. DC and AC high voltage is very dangerous and can cause severe burns
and electric shock that may result in death or serious injury.
● Never touch, disassemble, remove or replace the high voltage parts,
cables and their connectors.
● The hybrid system will become hot after starting as the system uses high
voltage. Be careful of both the high voltage and the high temperature, and
always obey the caution labels attached to the vehicle.
● Never try to open the service plug
access hole located on the left-hand
side of the second seat base. The ser-
vice plug is used only when the vehicle
is serviced and is subject to high volt-
age.
40
1-1. Hybrid system
Highlander_HV_U_(L/O_0808)
CAUTION
■ Road accident cautions
Observe the following precautions to reduce the risk of injury.
● Pull your vehicle off the road, put the shift lever in P, apply the parking
brake, and turn the hybrid system is off.
● Do not touch the high voltage parts, cables and connectors.
● If electric wires are exposed inside or outside your vehicle, an electric
shock may occur. Never touch exposed electric wires.
● If a fluid leak occurs, do not touch it as it may be strong alkaline electrolyte
from the hybrid battery (traction battery). If it comes into contact with your
skin or eyes, wash it off immediately with a large amount of water or if pos-
sible, boric acid solution. Seek immediate medical attention.
● If a fire occurs in the hybrid vehicle, leave the vehicle as soon as possible.
Never use a fire extinguisher that is not meant for electric fires. Using even
a small amount of water may be dangerous.
● If your vehicle needs to be towed, do so with the four wheels raised. If the
wheels with the electric motor (traction motor) are on the ground when
towing, the motor may continue to generate electricity. This may cause an
electricity leakage leading to a fire.(
→P. 491)
■ Nickel-metal hydride battery
Your vehicle contains a sealed nickel-metal hydride battery. If disposed of
improperly, it is hazardous to the environment and there is a risk of severe
burns and electrical shock that may result in death or serious injury.
■ If the system activates
● Carefully check to see if there are exposed high voltage parts or cables.
Never touch the parts or cables. (
→P. 33)
● Carefully inspect the ground under the vehicle. If you find that liquid has
leaked onto the ground, the fuel system may have been damaged. Leave
the vehicle as soon as possible.
41
1-1. Hybrid system
1
Before driving
Highlander_HV_U_(L/O_0808)
NOTICE
■ Hybrid battery air vents
● Do not put foreign objects over the air vents. The hybrid battery (traction
battery) may overheat and be damaged.
● Clean the air vents regularly to prevent the hybrid battery (traction battery)
from overheating.
● Do not wet the air vents. It may cause a short circuit and damage the
hybrid battery (traction battery).
● Do not load a large amount of water such as water cooler into the vehicle.
If water spills over the hybrid battery (traction battery), the battery may be
damaged.
42
Highlander_HV_U_(L/O_0808)
1-2. Key information
Keys
Using the mechanical key
Take out the mechanical key.
After using the mechanical key,
store it in the electronic key. Carry
the mechanical key together with
the electronic key. If the electronic
key battery is depleted or the
entry function does not operate
properly, you will need the
mechanical key. (→P. 526)
The following keys are provided with the vehicle.
Electronic keys
• Operating the smart key
system (→P. 44)
• Operating the wireless
remote control function
(→P. 65 )
Mechanical keys
Key number plate
■ When required to leave a key to the vehicle with a parking attendant
Lock the glove box as circumstances demand. (→P. 373)
Remove the mechanical key for your own use and provide the attendant with
the electronic key only.
■ Key number plate
Keep the plate in a safe place such as your wallet, not in the vehicle. In the
event that a key is lost, a new key can be made by your Toyota dealer using
the key number plate. (→P. 525)
43
1-2. Key information
1
Before driving
Highlander_HV_U_(L/O_0808)
■ When riding in an aircraft
When bringing a wireless remote control onto an aircraft, make sure you do
not press any buttons on the wireless remote control while inside the aircraft
cabin. If you are carrying a wireless remote control in your bag etc, ensure
that the buttons are not likely to be pressed accidentally. Pressing a button
may cause the wireless remote control to emit radio waves that could inter-
fere with the operation of the aircraft.
NOTICE
■ To prevent key damage
● Do not subject the keys to strong shocks, expose them to high tempera-
tures by placing them in direct sunlight, or get them wet.
● Do not expose the keys to electromagnetic materials or attach any mate-
rial that blocks electromagnetic waves to the key surface.
● Do not disassemble the electronic key.
44
Highlander_HV_U_(L/O_0808)
1-3. Opening, closing and locking the doors
Smart key system
The following operations can be performed simply by carrying the
electronic key on your person, for example in your pocket.
(The driver should always carry the electronic key.)
Locks and unlocks the
doors (→P. 45 )
Starts and stops the hybrid
system (→P. 178)
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1-3. Opening, closing and locking the doors
1
Before driving
Highlander_HV_U_(L/O_0808)
Unlocking and locking the doors
Front door handles
Grip the handle to unlock the
doors.
Make sure to touch the sensor on
the back of the handle.
The door cannot be unlocked for
3 seconds after the door is
locked.
Opens the glass hatch
(→P. 4 7 )
Locks and unlocks the
doors (→P. 4 5 )
46
1-3. Opening, closing and locking the doors
Highlander_HV_U_(L/O_0808)
Press the lock button to lock the
doors.
Back door handle
Press the button to unlock the
door.
The door cannot be unlocked for
3 seconds after the door is
locked.
Lock the back door again when
you leave the vehicle. The back
door will not lock automatically
after it has been opened and then
closed.
Press the button to lock the door.
47
1-3. Opening, closing and locking the doors
1
Before driving
Highlander_HV_U_(L/O_0808)
Opening the glass hatch
Press and hold the button to
open the glass hatch. The glass
hatch will pop up.
The glass hatch can be unlocked
only when the back door is
closed.
Lock the glass hatch again when
you leave the vehicle. The glass
hatch will not lock automatically
after it has been opened and then
closed.
Antenna location and effective range
■ Antenna location
Antennas outside the cabin
Antennas inside the cabin
Antenna outside the luggage
compartment
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1-3. Opening, closing and locking the doors
Highlander_HV_U_(L/O_0808)
■ Effective range (areas within which the electronic key is
detected)
When locking or unlocking
the doors
The system can be operated
when the electronic key is
within about 2.3 ft. (0.7 m) of
either of the outside front
door handles.
When starting the hybrid
system or changing
“POWER” switch modes
The system can be operated
when the electronic key is
inside the vehicle.
When opening the glass
hatch and locking or
unlocking the doors
This system can be operated
when the electronic key is
within about 2.3 ft. (0.7 m) of
the back door handle.
49
1-3. Opening, closing and locking the doors
1
Before driving
Highlander_HV_U_(L/O_0808)
■ Operation signals
A buzzer sounds and the emergency flashers flash to indicate that the doors
have been locked/unlocked. (Locked: Once; Unlocked: Twice)
■ Conditions affecting operation
The smart key system uses weak radio waves. In the following situations,
the communication between the electronic key and the vehicle may be
affected, preventing the smart key system and wireless remote control from
operating properly. (Ways of coping: →P. 526)
● When the electronic key battery is depleted
● Near a TV tower, electronic power plant, gas station, radio station, large
display, airport or other facility that generates strong radio waves or elec-
trical noise
● When carrying a portable radio, cellular phone, cordless phone or other
wireless communication devices
● When the electronic key has come into contact with, or is covered by a
metallic object
● When multiple electronic keys are in the vicinity
● When carrying or using the electronic key together with the following
devices that emit radio waves
• Another vehicle’s electronic key
• A wireless key that emits radio waves
• Personal computer
● If window tint with a metallic content or metallic objects are attached to
the rear window
■ Switching the door unlock function
It is possible to set which doors the entry function unlocks.
Turn the “POWER” switch OFF.
When the indicator on the key surface is turned off, push and hold
, , or for approximately 5 seconds while pushing
on the key.
STEP
1
STEP
2
50
1-3. Opening, closing and locking the doors
Highlander_HV_U_(L/O_0808)
The setting changes each time an operation is performed, as shown below.
(When changing the setting continuously, release the buttons, wait for at
least 5 seconds, and repeat step 2.)
Unlock the doors using the wireless remote control and open one of
the doors.
If a door is not opened within 60 seconds after is pressed,
the doors will be locked again and the alarm will automatically be
set.
In case that the alarm is triggered, immediately stop the alarm.
(→P. 127)
■ Battery-saving function
In the following circumstances, the entry function is disabled in order to pre-
vent the 12-volt battery from discharging and the electronic key battery from
depleting.
● When the entry function has not been used for 2 weeks or more
● When the electronic key has been left within approximately 3 ft. (1 m) of
the vehicle for 10 minutes or more
The system will resume operation when...
● The vehicle is locked using the door handle lock button.
● The vehicle is locked/unlocked using the wireless remote control func-
tion. (→P. 65)
● The vehicle is locked/unlocked using the mechanical key. (→P. 526)
Multi-information
display
Unlocking doors Beep
Hold the driver's door han-
dle to unlock only the
driver's door.
Exterior: Beeps three
times
Interior: Pings once
Hold the front passenger’s
door handle to unlock all
doors.
Hold either front door han-
dle to unlock all doors.
Exterior: Beeps twice
Interior: Pings once
STEP
3
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1-3. Opening, closing and locking the doors
1
Before driving
Highlander_HV_U_(L/O_0808)
■ Electronic key battery depletion
● The standard battery life is 1 to 2 years. (The battery becomes depleted
even if the electronic key is not used.) If the smart key system or the
wireless remote control function does not operate, or the detection area
becomes smaller, the battery may be depleted. Replace the battery when
necessary. (→P. 464)
● To avoid serious deterioration, do not leave the electronic key within 3 ft.
(1 m) of the following electrical appliances that produce a magnetic field.
• TVs
• Personal computers
• Recharging cellular phones or cordless phones
• Table lamps
■ To operate the system properly
Make sure to carry the electronic key when operating the system. Do not get
the electronic key too close to the vehicle when operating the system from
the outside of the vehicle.
Depending on the position and holding condition of the electronic key, the
key may not be detected correctly and the system may not operate properly.
(The alarm may go off accidentally, or the door lock prevention may not func-
tion.)
■ Note for the entry function
● Even when the electronic key is within the effective range (detection
areas), the system may not operate properly in the following cases.
• The electronic key is too close to the window or outside door handle,
near the ground, or in a high place when the doors are locked or
unlocked.
• The electronic key is on the instrument panel, luggage cover, floor or in
the glove box when the hybrid system is started or “POWER” switch
modes are changed.
● As long as the electronic key is within the effective range, the doors may
be locked or unlocked by anyone.
● Even if the electronic key is not inside the vehicle, it may be possible to
start the hybrid system if the electronic key is near the window.
52
1-3. Opening, closing and locking the doors
Highlander_HV_U_(L/O_0808)
● The doors may unlock if a large amount of water splashes on the door
handle, such as in the rain or in a car wash. (The doors will automatically
be locked after approximately 60 seconds if the doors are not opened
and closed.)
● Gripping the door handle when wearing a glove may not unlock the door.
● If the wireless remote control is used to lock the doors when the elec-
tronic key is near the vehicle, there is a possibility that the door may not
be unlocked by the entry function. (Use the wireless remote control to
unlock the doors.)
■ When the vehicle is not driven for extended periods
To prevent theft of the vehicle, do not leave the electronic key within 6 ft. (2
m) of the vehicle.
■ Security feature
If a door is not opened within approximately 60 seconds after the vehicle is
unlocked, the security feature automatically locks the vehicle again.
■ Alarms and warning indicators
A combination of exterior and interior alarms as well as warning lights and
warning messages shown on the multi-information display are used to
reduce the chance of vehicle theft and accidents resulting from erroneous
operation.
● When any warning lights come on:
Take appropriate measures according to which warning light comes on.
(→P. 500)
● When a warning message is shown on the multi-information display:
Take appropriate measures according to the warning message on the
multi-information display. (→P. 509)
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1-3. Opening, closing and locking the doors
1
Before driving
Highlander_HV_U_(L/O_0808)
● When an alarm sounds:
Take appropriate measures according to the following table.
Alarm Situation Correction procedure
Exterior alarm
sounds once for
2 seconds
Tried to lock the doors and
the glass hatch using the
entry function while the
electronic key is still inside
the passenger compart-
ment.
Retrieve the elec-
tronic key from the
passenger compart-
ment and lock the
doors and the glass
hatch again.
Tried to close the glass
hatch with the electronic
key inside and all doors
were locked.
Retrieve the elec-
tronic key and close
the glass hatch.
Tried to exit the vehicle
with the electronic key and
lock the doors without first
turning the “POWER”
switch OFF.
Turn the “POWER”
switch OFF and lock
the doors again.
Exterior alarm
sounds once for
10 seconds
Tried to lock the vehicle
using the entry function
while a door is open.
Close all of the doors
and lock the doors
again.
Interior alarm
sounds continu-
ously
Tried to open the door and
exit the vehicle without
shifting the shift lever to P.
Shift the shift lever to
P.
Interior alarm
beeps repeatedly
Turned the “POWER”
switch to ACCESSORY
mode while the driver's
door is open. (Opened the
driver's door when the
“POWER” switch is in
ACCESSORY mode.)
Turn the “POWER”
switch OFF and close
the driver's door.
Turned the “POWER”
switch OFF while the
driver's door is open.
Close the driver's
door.
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1-3. Opening, closing and locking the doors
Highlander_HV_U_(L/O_0808)
*
: A message will be shown on the multi-information display.
■ If the smart key system does not operate properly
● Locking and unlocking the doors: Use the mechanical key. (→P. 526)
● Starting the hybrid system. (→P. 526)
■ When the electronic key battery is fully depleted
→P. 464
Alarm Situation Correction procedure
Interior and exte-
rior alarms sound
continuously.*
Tried to close the driver’s
door after carrying the key
outside the vehicle with the
“POWER” switch in ON or
ACCESSORY mode and
without the shift lever
being in P.
Shift the shift lever to
P, turn the “POWER”
switch OFF and close
the driver’s door
again.
Interior alarm
beeps once.*
The electronic key has a
low battery.
Replace the electronic
key battery.
Tried to start the hybrid
system without the elec-
tronic key being present,
or when the electronic key
was not functioning nor-
mally.
Start the hybrid sys-
tem with the elec-
tronic key present.
Interior alarm
beeps once and
exterior alarm
sounds 3 times.*
Tried to close the driver’s
door after carrying the key
outside the vehicle without
turning the “POWER”
switch OFF.
Turn the “POWER”
switch OFF and close
the driver’s door
again.
An occupant carried the
electronic key outside the
vehicle and closed the
door when the “POWER”
switch was in ON or
ACCESSORY mode.
Bring the electronic
key back into the vehi-
cle.
55
1-3. Opening, closing and locking the doors
1
Before driving
Highlander_HV_U_(L/O_0808)
■ Customization that can be configured at Toyota dealer
It is possible to deactivate the smart key system etc.
(Customizable features oP. 567)
■ Certification for the smart key system
For vehicles sold in the U.S.A.
NOTE:
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions: (1) This device may not cause harmful interfer-
ence, and (2) this device must accept any interference received, including
interference that may cause undesired operation.
NOTICE:
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful interference
in a residential installation. This equipment generates, uses and can radiate
radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. How-
ever, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
● Reorient or relocate the receiving antenna.
● Increase the separation between the equipment and receiver.
● Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
● Consult the dealer or an experienced radio/TV technician for help.
FCC WARNING:
Changes or modifications not expressly approved by the party responsible
for compliance could void the user's authority to operate the equipment.
FCC ID: NI4TMLF-2
FCC ID: NI4TMLF-3
56
1-3. Opening, closing and locking the doors
Highlander_HV_U_(L/O_0808)
57
1-3. Opening, closing and locking the doors
1
Before driving
Highlander_HV_U_(L/O_0808)
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1-3. Opening, closing and locking the doors
Highlander_HV_U_(L/O_0808)
59
1-3. Opening, closing and locking the doors
1
Before driving
Highlander_HV_U_(L/O_0808)
For vehicles sold in Canada
NOTE:
Operation is subject to the following two conditions: (1) this device may not
cause interference, and (2) this device must accept any interference, includ-
ing interference that may cause undesired operation of the device.
60
1-3. Opening, closing and locking the doors
Highlander_HV_U_(L/O_0808)
61
1-3. Opening, closing and locking the doors
1
Before driving
Highlander_HV_U_(L/O_0808)
62
1-3. Opening, closing and locking the doors
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1-3. Opening, closing and locking the doors
1
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Highlander_HV_U_(L/O_0808)
64
1-3. Opening, closing and locking the doors
Highlander_HV_U_(L/O_0808)
CAUTION
■ Caution regarding interference with electronic devices
● People with implanted pacemakers or cardiac defibrillators should keep
away from the smart key system antennas. (→P. 47) The radio waves may
affect the operation of such devices. If necessary, the entry function can
be disabled. Ask your Toyota dealer for details, such as the frequency of
radio waves and timing of emitting the radio waves. Then, consult your
doctor to see if you should disable the entry function.
● User of any electrical medical device other than implanted pacemakers
and implanted cardiac defibrillators should consult the manufacturer of the
device for information about its operation under the influence of radio
waves.
Radio waves could have unexpected effects on the operation of such
medical devices.
Ask your Toyota dealer for details for disabling the entry function.
65
1
1-3. Opening, closing and locking the doors
Before driving
Highlander_HV_U_(L/O_0808)
Wireless remote control
■ Operation signals
Doors: A buzzer sounds and the emergency flashers flash to indicate that
the doors have been locked/unlocked. (Locked: Once; Unlocked:
Twice)
Back door: A buzzer sounds and the emergency flashers flash twice to
indicate that the back door has been opened/closed.
■ Panic mode
The wireless remote control can be used to lock and unlock the vehi-
cle from outside the vehicle.
Locks all doors
Unlocks all doors
Pressing the button unlocks
the driver’s door. Pressing the
button again within 3 seconds
unlocks the other doors.
Pushing and holding:
Opens and closes the
power back door (if
equipped)
Pushing and holding:
Sounds alarm
When is pushed for longer than
about one second, an alarm will sound for
about 60 seconds and the vehicle lights
will flash to deter any person from trying
to break into or damage your vehicle.
To stop the alarm, push any button on the
wireless remote control.
66
1-3. Opening, closing and locking the doors
Highlander_HV_U_(L/O_0808)
■ Door lock buzzer
If a door is not fully closed, a buzzer sounds continuously if an attempt to
lock the door is made. Fully close the door to stop the buzzer, and lock the
vehicle once more.
■ Electronic key battery depletion
→P. 51
■ If the wireless remote control does not operate properly
● Locking and unlocking the doors: Use the mechanical key. (→P. 526)
● Starting the hybrid system. (→P. 178)
■ Security feature
If a door is not opened within approximately 60 seconds after the vehicle is
unlocked, the security feature automatically locks the vehicle again.
■ When the electronic key battery is fully depleted
→P. 464
■ Alarm
Using the wireless remote control to lock the doors will set the alarm system.
(→P. 127)
■ Conditions affecting operation
→P. 49
■ Customization that can be configured at Toyota dealer
Settings (e.g. wireless remote control) can be changed.
(Customizable features →P. 567)
■ Reversing the operation of the power back door
Pressing the wireless remote control switch again while the power back door
is operating will cause the operation to reverse. However, the reverse opera-
tion cannot be performed for the first second after automatic operation starts,
even if the wireless remote control switch is pressed again.
67
1-3. Opening, closing and locking the doors
1
Before driving
Highlander_HV_U_(L/O_0808)
■ Certification for wireless remote control
For vehicles sold in the U.S.A.
NOTE:
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions: (1) This device may not cause harmful interfer-
ence, and (2) this device must accept any interference received, including
interference that may cause undesired operation.
NOTICE:
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful interference
in a residential installation. This equipment generates, uses and can radiate
radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. How-
ever, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
● Reorient or relocate the receiving antenna.
● Increase the separation between the equipment and receiver.
● Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
● Consult the dealer or an experienced radio-TV technician for help.
FCC WARNING:
Changes or modifications not expressly approved by the party responsible
for compliance could void the user's authority to operate the equipment.
68
1-3. Opening, closing and locking the doors
Highlander_HV_U_(L/O_0808)
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Before driving
Highlander_HV_U_(L/O_0808)
70
1-3. Opening, closing and locking the doors
Highlander_HV_U_(L/O_0808)
For vehicles sold in Canada
NOTE:
Operation is subject to the following two conditions: (1) this device may not
cause interference, and (2) this device must accept any interference, includ-
ing interference that may cause undesired operation of the device.
71
1-3. Opening, closing and locking the doors
1
Before driving
Highlander_HV_U_(L/O_0808)
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Highlander_HV_U_(L/O_0808)
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1-3. Opening, closing and locking the doors
Highlander_HV_U_(L/O_0808)
Side doors
The vehicle can be locked and unlocked using the entry function,
wireless remote control or door lock switch.
■ Entry function
→P. 4 4
■ Wireless remote control
→P. 6 5
■ Door lock switch
Locks all doors
Unlocks all doors
■ Inside lock button
Locks the door
Unlocks the door
Pulling the door handle can
open the front door even if the
lock button is in the lock posi-
tion.
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1-3. Opening, closing and locking the doors
1
Before driving
Highlander_HV_U_(L/O_0808)
Rear door child-protector lock
The door cannot be opened from
inside the vehicle when the lock
is set.
These locks can be set to prevent
children from opening the rear
doors. Push down on each rear
door switch to lock both rear
doors.
Automatic door locking and unlocking systems
The following functions can be set or cancelled:
To switch between setting and canceling, follow the procedure
below:
Close all the doors and set the “POWER” switch to ON mode.
(Perform step 2 within 10 seconds.)
Function Operation
Shift position linked
door locking function
Shifting the shift lever out of P locks all
doors.
Shift position linked
door unlocking function
Shifting the shift lever to P unlocks all doors.
STEP
1
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1-3. Opening, closing and locking the doors
Highlander_HV_U_(L/O_0808)
Shift the shift lever to P or N, and
press and hold the driver's door
lock switch (
or ) for
approximately 5 seconds and
then release it.
The shift lever and switch posi-
tions corresponding to the
desired function to be set are
shown in the following table.
Use the same procedure to can-
cel the function.
When the setting or canceling operation is complete, all doors are
locked and then unlocked.
STEP
2
Function Shift lever position
Driver’s door lock
switch position
Shift position linked door lock-
ing function
P
Shift position linked door
unlocking function
■ When locking the doors using the key
The door cannot be locked if the “POWER” switch is in ACCESSORY or ON
mode, or the electronic key is left inside the vehicle.
Depending on the position of the electronic key, the key may not be detected
correctly and the door may be locked.
■ Using the mechanical key
The doors can also be locked and unlocked with the mechanical key.
(→P. 526)
■ Customization that can be configured at Toyota dealer
Settings (e.g. door unlocking function) can be changed.
(Customizable features →P. 567)
77
1-3. Opening, closing and locking the doors
1
Before driving
Highlander_HV_U_(L/O_0808)
CAUTION
■ To prevent an accident
Observe the following precautions while driving the vehicle.
Failing to do so may result in a door opening and an occupant falling out,
resulting in death or serious injury.
● Always use a seat belt.
● Always lock the doors.
● Ensure that all doors are properly closed.
● Do not pull the inside handle of the doors while driving.
The doors may be opened and the passengers are thrown out of the vehi-
cle and it may result in serious injury or death.
Be especially careful for the front door, the door may be opened even if the
inside lock button is in locked position.
● Set the rear door child protector locks when children are seated in the rear
seats.
78
1-3. Opening, closing and locking the doors
Highlander_HV_U_(L/O_0808)
Back door
The back door can be locked/unlocked and opened by the following
procedures.
■ Locking and unlocking the back door
Door lock switch
→P. 7 4
Entry function
→P. 4 5
Wireless remote control
→P. 6 5
■ Opening the back door from the outside the vehicle
Back door opener
Push up
Raise
■ Wireless remote control (vehicles with power back door)
→P. 6 5
79
1-3. Opening, closing and locking the doors
1
Before driving
Highlander_HV_U_(L/O_0808)
Power back door switch (vehicles with power back door)
Push the switch to close.
Pressing the switch again while
the power back door is closing
will cause it to open again.
However, the reverse operation
cannot be performed for the first
second after pressing the switch
to close the door.
A buzzer sounds and the emergency flashers flash twice to indicate
that the back door has been opened/closed.
The back door can be opened even if it is locked. Lock the back door
again when you leave the vehicle. The back door will not lock auto-
matically after it has been opened and then closed.
■ Opening the back door from inside the vehicle (vehicles
with power back door)
Push and hold the switch to
open/close.
Pressing the switch again
while the power back door is
operating will cause the opera-
tion to reverse.
However, the reverse opera-
tion cannot be performed for
the first second after pressing
the switch to operate the door.
80
1-3. Opening, closing and locking the doors
Highlander_HV_U_(L/O_0808)
Canceling the power back door system (vehicles with power back door)
Turn the main switch in the glove
box off to disable the power back
door system.
On
Off
The back door cannot be opened
even with the wireless remote
control or power back door
switch.
■ Back door strap
Use the strap when closing.
81
1-3. Opening, closing and locking the doors
1
Before driving
Highlander_HV_U_(L/O_0808)
■ If the back door opener is inoperative
The back door can be operated from the inside.
■ The power back door can be opened when
● The “POWER” switch is in ON mode, and the shift lever is in P.
● The “POWER” switch is OFF or in ACCESSORY mode.
The power back door can be opened even when the glass hatch is opened.
The glass hatch will not be closed when the power back door is being
closed. Close the glass hatch manually.
■ Jam protection function (vehicles with power back door)
If anything obstructs the power back door while it is closing/opening, the
back door will automatically operate in the opposite direction.
■ If the power back door does not work
The back door must be initialized. To initialize, close the back door com-
pletely by hand.
■ Back door closer (vehicles with power back door)
In the event that the back door is left slightly open, the back door closer will
automatically close it to the fully closed position.
Remove the cover.
Turn the lever.
STEP
1
STEP
2
82
1-3. Opening, closing and locking the doors
Highlander_HV_U_(L/O_0808)
■ Fall-down protection function (vehicles with power back door)
While the power back door is opening automatically, applying excessive
force to it will stop the opening operation to prevent the power back door
from rapidly falling down.
■ Customization that can be configured at Toyota dealer
Settings (e.g. wireless remote control) can be changed.
(Customizable features →P. 567)
CAUTION
Observe the following precautions.
Failure to do so may result in death or serious injury.
■ Caution while driving
Keep the back door closed.
If the back door is open, the luggage will be thrown out and exhaust gases
will enter the vehicle.
■ Operating the power back door
● Check to make sure that passengers do not have any part of their body in
a position where it could be caught or hit when the back door is being
operated.
● Careful attention is needed so as not to get your fingers trapped as the
back door automatically closes when it has not been fully closed.
● Do not allow children to operate the back door.
Closing the back door on someone can cause serious injury, and in some
instances, even death.
■ Jam protection function (vehicles with power back door)
● Never try jamming any part of your body to activate the jam protection
function intentionally.
● The jam protection function may not work if something gets caught just
before the back door is fully closed.
83
1-3. Opening, closing and locking the doors
1
Before driving
Highlander_HV_U_(L/O_0808)
NOTICE
■ To prevent damage to the back door components
● Do not apply any force, paint or let any other foreign matter on the damper.
● Do not apply excessive force when the back door closer is operating.
● Make sure there is nothing in the doorway before closing.
84
1-3. Opening, closing and locking the doors
Highlander_HV_U_(L/O_0808)
Glass hatch
∗
■ Opening and closing the glass hatch
● Make sure that the rear wiper is switched off.
● Do not rotate the rear wiper arm while the glass hatch is opening. (If the
rear wiper arm is rotated, close the glass hatch as it is then switch on the
wiper. The rear wiper arm will return to the correct position automatically
after wiping.)
● Make sure that the back door is closed before closing the glass hatch.
The glass hatch can be opened using the glass hatch opener.
Press and hold the button to
pop up the glass hatch.
Raise
The glass hatch can be
opened only when the back
door is closed.
Make sure to carry the elec-
tronic key when opening the
glass hatch. (→P. 44)
∗: If equipped
85
1-3. Opening, closing and locking the doors
1
Before driving
Highlander_HV_U_(L/O_0808)
CAUTION
■ Operating the glass hatch
● Do not open the glass hatch while the vehicle is moving.
● Do not open the glass hatch while the rear wiper is switched on. (If the rear
wiper is switched on while the glass hatch is opening, the wiper motor
drive disc is swinging at the door panel.)
● Do not close the glass hatch while the rear wiper is switched on. The rear
wiper arm must be restarted suddenly after closing the glass hatch.
If as above are not follow, it may be interfered with you then hurt you.
■ Caution while driving
Keep the back door and glass hatch closed.
This not only keeps the luggage from being thrown out but also prevents
exhaust gases from entering the vehicle.
● Do not insert any object in the wiper
motor drive disc.
86
Highlander_HV_U_(L/O_0808)
1-4. Adjustable components (seats, mirrors, steering wheel)
Front seats
Manual seat
Seat position adjustment lever
Seatback angle adjustment lever
Vertical height adjustment lever (driver’s side only)
Seat cushion (front) angle adjustment knob (driver’s side only)
Pull up the lever until the lock is completely released.
87
1-4. Adjustable components (seats, mirrors, steering wheel)
1
Before driving
Highlander_HV_U_(L/O_0808)
Active head restraints
When the occupant’s lower back
presses against the seatback
during a rear-end collision, the
head restraint moves slightly for-
ward and upward to help reduce
the risk of whiplash on the seat
occupant.
Power seat
Seat position adjustment switch
Seatback angle adjustment switch
Seat cushion (front) angle adjustment switch (driver’s side only)
Vertical height adjustment switch (driver’s side only)
Driver’s seat leg support adjustment switch (if equipped)
Seat lumbar support adjustment switch (driver’s side only)
88
1-4. Adjustable components (seats, mirrors, steering wheel)
Highlander_HV_U_(L/O_0808)
■ Active head restraints
Even small forces applied to the seatback may cause the head restraint to
move. Pushing up a locked head restraint forcibly may appear the head
restraint inner structure. These do not indicate problems.
CAUTION
■ Seat adjustment
● Be careful that the seat does not hit passengers or luggage.
● Do not recline the seat more than necessary when the vehicle is in motion
to reduce the risk of sliding under the lap belt.
If the seat is too reclined, the lap belt may slide past the hips and apply
restraint forces directly to the abdomen or your neck may contact the
shoulder belt, increasing the risk of death or serious injury in the event of
an accident.
● Manual seat only: After adjusting the seat, make sure that the seat is
locked in position.
Inner
structure
During
rear-end
collision
89
1
1-4. Adjustable components (seats, mirrors, steering wheel)
Before driving
Highlander_HV_U_(L/O_0808)
Rear seats
■ Second seats
Seat position adjustment
lever
Seatback angle adjustment
lever
Pull up the lever until the lock
is completely released.
90
1-4. Adjustable components (seats, mirrors, steering wheel)
Highlander_HV_U_(L/O_0808)
Moving a second seat for third seats access (vehicles with third seats)
■ Getting in the vehicle (right side only)
Pull up the lever and fold down
the seatback. The seat will slide
forward.
Move the seat to the front-most
position.
■ Third seats (if equipped)
The third seats do not have a
seat adjustment function.
91
1-4. Adjustable components (seats, mirrors, steering wheel)
1
Before driving
Highlander_HV_U_(L/O_0808)
■ Getting out of the vehicle (right side only)
Lift the lever on the side of the
seatback and fold down the seat-
back. The seat will slide forward.
Move the seat to the front-most
position.
■ After passengers have entered/exited the vehicle
Lift up the seatback and slide the seat backward until it locks.
Folding down the second seats
■ Before folding down the second seats
Stow the rear center seat belt
buckle.
Pass the outer seat belts through
the seat belt hangers and secure
the seat belt plates.
This prevents the shoulder belt
from being damage.
Make sure that the seat belts are
removed from the hangers before
using them.
STEP
1
STEP
2
92
1-4. Adjustable components (seats, mirrors, steering wheel)
Highlander_HV_U_(L/O_0808)
■ Folding down the second seats
From inside
Pull the lever to unlock the seat-
back and then fold the seatback
down.
From outside (if equipped)
Pull the lever.
L: Left side and center second
seats
R:Right side second seat
■ After folding down the second seats
Slide the folded second seats to
the rear-most position.
93
1-4. Adjustable components (seats, mirrors, steering wheel)
1
Before driving
Highlander_HV_U_(L/O_0808)
Folding down the third seats (vehicles with third seats)
■ Before folding down the third seats
Stow the third seat belt buckles.
Pass the seat belts through the
seat belt hangers.
This prevents the shoulder belt
from being damage.
Make sure that the seat belts are
removed from the hangers before
using them.
Pull the strap to fold down the
head restraints.
STEP
1
STEP
2
STEP
3
94
1-4. Adjustable components (seats, mirrors, steering wheel)
Highlander_HV_U_(L/O_0808)
■ Folding down the third seats
Pull the strap on the third seat-
back fold-down lever toward you
to fold down the seatback.
Removing the second center seat
■ Before removing the second center seat
Take out the side table from the
console box.
Lower the second center seat head restraint to the lowest
position. (→P. 98)
■ Removing the second center seat
Fold down the second center
seatback while pulling the seat-
back lock release strap.
STEP
1
STEP
2
STEP
1
95
1-4. Adjustable components (seats, mirrors, steering wheel)
1
Before driving
Highlander_HV_U_(L/O_0808)
Pull the lock release lever to
remove the second center seat.
Stow the second center seat in
the console box.
Make sure that the seat is securely locked in position and
close the console box door.
STEP
2
STEP
3
STEP
4
96
1-4. Adjustable components (seats, mirrors, steering wheel)
Highlander_HV_U_(L/O_0808)
Installing the second center seat
■ Before installing the second center seat
Take out the second center seat
from the console box.
Remove the side table, if used, from the second seat.
(→P. 384)
■ Installing the second center seat
Fully engage the front pins
with the hooks, and swing the
second center seat downward.
Push down on the second
center seat to engage the rear
pin locks.
Unfold the seatback and lock it.
Stow the side table in the console
box.
STEP
1
STEP
2
STEP
1
STEP
2
97
1-4. Adjustable components (seats, mirrors, steering wheel)
1
Before driving
Highlander_HV_U_(L/O_0808)
CAUTION
■ When adjusting a rear seat or removing the second center seat
● Be careful that the seat does not hit passengers or luggage.
● Do not recline the seat more than necessary when the vehicle is in motion
to reduce the risk of sliding under the lap belt. If the seat is too reclined,
the lap belt may slide past the hips and apply restraint forces directly to the
abdomen or your neck may contact the shoulder belt, increasing the risk of
death or serious injury in the event of an accident.
● Be careful not to get your hands or feet caught in the seat.
■ Before folding down a rear seats
Do not fold down a rear seat when there are passengers sitting in the rear
seats or when there is luggage placed on the rear seats.
■ After adjusting a seats
Observe the following precautions. Failure to do so may result in death or
serious injury.
● Make sure that the seat and seatback are securely locked in position by
lightly rocking them back and forth.
● Check that the seat belts are not twisted or caught under the seat.
● Second center seat: Make sure the seat is locked in place by trying to
shake the seatback and lift up the rear part of the seat cushion.
■ Caution while driving
Keep the console box closed.
Injuries may result in the event of an accident or sudden braking.
NOTICE
■ When folding down the second seats
Do not fold the seatback forward with the luggage cover hooks attached.
■ Removed second center seat
Avoid putting heavy loads on the seat. The metallic seat pins may be dam-
aged, and you may be unable to correctly reinstall the seat.
98
1-4. Adjustable components (seats, mirrors, steering wheel)
Highlander_HV_U_(L/O_0808)
Head restraints
■ Adjusting the head restraints
Front seats
Vertical adjustment
Up
Pull the head restraints up.
Down
Push the head restraint down
while pushing the lock release
button.
Angle adjustment
Second seats
Up
Pull the head restraints up.
Down
Push the head restraint down
while pushing the lock release
button.
When using the center seat,
raise the head restraint from
the stowed position.
Lock release button
Lock release buttons
99
1-4. Adjustable components (seats, mirrors, steering wheel)
1
Before driving
Highlander_HV_U_(L/O_0808)
■ Adjusting the height of the head restraints (except second center seat
and third seats)
■ Removing the front and second seat outer head restraints
Pull the head restraint up while pushing the lock release button.
While pushing in the screwdriver, pull up the head restraint.
■ When using the third seat head restraints (vehicles with
third seats)
To use
To fold
Make sure that the head restraints are
adjusted so that the center of the head
restraint is closest to the top of your ears.
STEP
1
Push a flathead screwdriver into the slot.
(The slot is located on the opposite side
of the head restraint to the lock released
button.)
STEP
2
STEP
3
100
1-4. Adjustable components (seats, mirrors, steering wheel)
Highlander_HV_U_(L/O_0808)
■ Installing the front head restraints and second seat outer head
restraints
Align the head restraint with the installation holes.
Push down the head restraint to the lowest position while pushing
the lock release button.
CAUTION
■ Head restraint precautions
Observe the following precautions regarding the head restraints. Failure to
do so may result in death or serious injury.
● Use the head restraints designed for each respective seat.
● Adjust the head restraints to the correct position at all times.
● After adjusting the head restraints, push down on them and make sure
they are locked in position.
● Do not drive with the head restraints removed.
STEP
1
STEP
2
101
1
1-4. Adjustable components (seats, mirrors, steering wheel)
Before driving
Highlander_HV_U_(L/O_0808)
Seat belts
Make sure that all occupants are wearing their seat belts before driv-
ing the vehicle.
■ Correct use of the seat belts
● Extend the shoulder belt so
that it comes fully over the
shoulder, but does not
come into contact with the
neck or slide off the shoul-
der.
● Position the lap belt as low
as possible over the hips.
● Adjust the position of the
seatback. Sit up straight
and well back in the seat.
● Do not twist the seat belt.
■ Fastening and releasing the seat belt
Fastening the belt
Push the tab into the buckle
until a clicking sound is heard.
Releasing the belt
Press the release button.
Release button
102
1-4. Adjustable components (seats, mirrors, steering wheel)
Highlander_HV_U_(L/O_0808)
Seat belt pretensioners (front seats)
The pretensioner helps the seat
belt to quickly restrain the occu-
pant by retracting the seat belt
when the vehicle is subjected to
certain types of severe frontal
collision or a vehicle rollover.
The pretensioner may not acti-
vate in the event of a minor frontal
impact, a side impact or a rear
impact.
■ Adjusting the height of the belt (front seats)
Down
Up
Move the height adjuster up
and down as needed until you
hear a click.
103
1-4. Adjustable components (seats, mirrors, steering wheel)
1
Before driving
Highlander_HV_U_(L/O_0808)
■ Emergency locking retractor (ELR)
The retractor will lock the belt during a sudden stop or on impact. It may also
lock if you lean forward too quickly. A slow, easy motion will allow the belt to
extend so that you can move around fully.
■ Automatic locking retractor (ALR)
When a passenger's shoulder belt is completely extended and then
retracted even slightly, the belt is locked in that position and cannot be
extended. This feature is used to hold the child restraint system (CRS) firmly.
To free the belt again, fully retract the belt and then pull the belt out once
more. (→P. 155)
■ Pregnant women
■ People suffering illness
Obtain medical advice and wear the seat belt in the proper way.
Obtain medical advice and wear the seat
belt in the proper way. (→P. 101)
Women who are pregnant should position
the lap belt as low as possible over the
hips in the same manner as other occu-
pants. Extend the shoulder belt com-
pletely over the shoulder and position the
belt across the chest. Avoid belt contact
over the rounding of the abdominal area.
If the seat belt is not worn properly, not
only a pregnant woman, but also the fetus
could suffer death or serious injury as a
result of sudden braking or a collision.
104
1-4. Adjustable components (seats, mirrors, steering wheel)
Highlander_HV_U_(L/O_0808)
■ When not using the rear seat belts
Second seat belts
Third seat belts (vehicles with third seat)
■ Child seat belt usage
The seat belts of your vehicle were principally designed for persons of adult
size.
● Use a child restraint system appropriate for the child, until the child
becomes large enough to properly wear the vehicle's seat belt. (→P. 151)
● When the child becomes large enough to properly wear the vehicle's seat
belt, follow the instructions on P. 101 regarding seat belt usage.
■ Replacing the belt after the pretensioner has been activated
If the vehicle is involved in multiple collisions, the pretensioner will activate
for the first collision, but will not activate for the second or subsequent colli-
sions.
Pass the outer seat belts through the seat
belt hangers and secure the seat belt
plates to prevent the shoulder belts from
being damaged.
Pass the outer seat belts through the seat
belt hangers to prevent the shoulder belts
from being damaged.
105
1-4. Adjustable components (seats, mirrors, steering wheel)
1
Before driving
Highlander_HV_U_(L/O_0808)
■ Seat belt extender
CAUTION
Observe the following precautions to reduce the risk of injury in the event of
sudden braking or an accident.
Failure to do so may cause death or severe injury.
■ Wearing a seat belt
● Ensure that all passengers wear a seat belt.
● Always wear a seat belt properly.
● Each seat belt should be used by one person only. Do not use a seat belt
for more than one person at once, including children.
● Toyota recommends that children be seated in the rear seat and always
use a seat belt and/or an appropriate child restraint system.
● Do not recline the seat any more than necessary to achieve a proper seat-
ing position. The seat belt is most effective when the occupants are sitting
up straight and well back in the seats.
● Do not wear the shoulder belt under your arm.
● Always wear your seat belt low and snug across your hips.
■ Adjustable shoulder anchor
Always make sure the shoulder belt is positioned across the center of your
shoulder. The belt should be kept away from your neck, but not falling off
your shoulder. Failure to do so could reduce the amount of protection in an
accident and cause death or serious injuries in a collision. (→P. 102)
If your seat belts cannot be fastened
securely because they are not long
enough, a personalized seat belt
extender is available from your Toyota
dealer free of charge.
106
1-4. Adjustable components (seats, mirrors, steering wheel)
Highlander_HV_U_(L/O_0808)
CAUTION
■ Seat belt pretensioners
● Do not place anything, such as a cushion, on the front passenger's seat.
Doing so will disperse the passenger's weight, which prevents the sensor
from detecting the passenger's weight properly. As a result, the seat belt
pretensioner for the front passenger's seat may not activate in the event of
a collision.
● If the pretensioner has activated, the seat belt becomes locked: it cannot
be further extended, nor will it return to the stowed position. The seat belt
cannot be used again and must be replaced at your Toyota dealer.
■ Child restraint lock function belt precaution
Do not allow children to play with the child restraint lock function belt. If the
belt becomes twisted around a child’s neck, it will not be possible to pull the
belt out leading to choking or other serious injuries that could result in death.
If this occurs and the buckle cannot be unfastened, scissors should be used
to cut the belt.
■ Seat belt damage and wear
● Do not damage the seat belts by allowing the belt, plate, or buckle to be
jammed in the door.
● Inspect the seat belt system periodically. Check for cuts, fraying, and loose
parts. Do not use a damaged seat belt until it is replaced. Damaged seat
belts cannot protect an occupant from death or serious injury.
● Ensure that the belt and tab are locked and the belt is not twisted.
If the seat belt does not function correctly, immediately contact your
Toyota dealer.
● Replace the seat assembly, including the belts, if your vehicle has been
involved in a serious accident, even if there is no obvious damage.
● Do not attempt to install, remove, modify, disassemble or dispose of the
seat belts. Have any necessary repairs carried out by your Toyota dealer.
Inappropriate handling of the pretensioner may prevent it from operating
properly resulting in death or serious injury.
107
1-4. Adjustable components (seats, mirrors, steering wheel)
1
Before driving
Highlander_HV_U_(L/O_0808)
CAUTION
■ Using a seat belt extender
● Do not wear the seat belt extender if you can fasten the seat belt without
the extender.
● Do not use the seat belt extender when installing a child restraint system
because the belt will not securely hold the child restraint system, increas-
ing the risk of death or serious injury in the event of an accident.
● The personalized extender may not be safe on another vehicle, when
used by another person, or at a different seating position other than the
one originally intended.
NOTICE
■ When using a seat belt extender
When releasing the seat belt, press on the buckle release button on the
extender, not on the seat belt.
This helps prevent damage to the vehicle interior and the extender itself.
108
1-4. Adjustable components (seats, mirrors, steering wheel)
Highlander_HV_U_(L/O_0808)
Steering wheel
CAUTION
■ Caution while driving
Do not adjust the steering wheel while driving.
Doing so may cause the driver to mishandle the vehicle and an accident,
resulting in death or serious injury.
■ After adjusting the steering wheel
Make sure that the steering wheel is securely locked.
Otherwise, the steering wheel may move suddenly, possibly causing an
accident and resulting in death or serious injury.
The steering wheel can be adjusted to a comfortable position.
Hold the steering
wheel and press the
lever down.
Adjust to the ideal
position by moving the
steering wheel hori-
zontally and vertically.
Pull the lever up.
STEP
1
STEP
2
STEP
3
109
1
1-4. Adjustable components (seats, mirrors, steering wheel)
Before driving
Highlander_HV_U_(L/O_0808)
Anti-glare inside rear view mirror
Glare from the headlights of vehicles behind can be reduced by
using the following functions.
Manual anti-glare inside rear view mirror
Normal position
Anti-glare position
Auto anti-glare inside rear view mirror
In automatic mode, sensors are used to detect the headlights of
vehicles behind and automatically reduces the reflected light.
Turns automatic mode on/off
The indicator comes on when
automatic mode is turned on.
The mirror will revert to auto-
matic mode each time the
“POWER” switch is turned to
the ON mode.
110
1-4. Adjustable components (seats, mirrors, steering wheel)
Highlander_HV_U_(L/O_0808)
■ To prevent sensor error (vehicles with auto anti-glare inside rear view
mirror)
CAUTION
■ Caution while driving
Do not adjust the position of the mirror while driving.
Doing so may lead to mishandling of the vehicle and an accident, resulting in
death or serious injury.
To ensure that the sensors operate prop-
erly, do not touch or cover them.
111
1
1-4. Adjustable components (seats, mirrors, steering wheel)
Before driving
Highlander_HV_U_(L/O_0808)
Outside rear view mirrors
Folding back the mirrors
Push backward to fold the mir-
rors.
Mirror angle can be adjusted using the switch when the “POWER”
switch is in ACCESSORY or ON mode.
Select a mirror to adjust.
Left
Right
Adjust the mirror.
Up
Right
Down
Left
STEP
1
STEP
2
112
1-4. Adjustable components (seats, mirrors, steering wheel)
Highlander_HV_U_(L/O_0808)
■ When the mirrors are fogged up (vehicles with outside rear view mirror
defoggers)
Turn on the mirror defoggers to defog the mirrors. (oP. 275)
CAUTION
■ When driving the vehicle
Observe the following precautions while driving.
Failing to do so may result in loss of control of the vehicle and cause an acci-
dent, resulting in death or serious injury.
● Do not adjust the mirrors while driving.
● Do not drive with the mirrors folded back.
● Both the driver and passenger side mirrors must be extended and properly
adjusted before driving.
■ When the mirror defoggers are operating (vehicles with outside rear
view mirror defoggers)
Do not touch the rear view mirror surfaces, as they can become very hot and
burn you.
113
1
Before driving
Highlander_HV_U_(L/O_0808)
1-5. Opening and closing the windows and moon roof
Power windows
Lock switch
Press the switch down to lock
the passenger window switches.
Use this switch to prevent chil-
dren from accidentally opening or
closing a passenger window.
The power windows can be opened and closed using the following
switches.
Closing
One-touch closing (driver’s
window only)
*
Opening
One-touch opening (driver’s
window only)
*
*: Pressing the switch in the
opposite direction will stop win-
dow travel partway.
114
1-5. Opening and closing the windows and moon roof
Highlander_HV_U_(L/O_0808)
■ The power windows can be operated when
The “POWER” switch is in ON mode.
■ Operating the power windows after turning the hybrid system off
(driver’s window only)
The power windows can be operated for approximately 45 seconds even
after the “POWER” switch is turned to ACCESSORY mode or OFF. They
cannot, however, be operated once either front door is opened.
■ Jam protection function (driver’s window only)
If an object becomes caught between the window and the window frame,
window travel is stopped and the window is opened slightly.
CAUTION
■ Closing the windows
Observe the following precautions.
Failing to do so may result in death or serious injury.
● Check to make sure that all passengers do not have any part of their body
in a position where it could be caught when a window is being operated.
● Do not allow children to operate the power windows.
Closing a power window on someone can cause serious injury, and in
some instances, even death.
■ Jam protection function (driver’s window only)
● Never try jamming any part of your body to activate the jam protection
function intentionally.
● The jam protection function may not work if something gets caught just
before the window fully closes.
115
1
1-5. Opening and closing the windows and moon roof
Before driving
Highlander_HV_U_(L/O_0808)
Moon roof
∗
Use the overhead switches to open, close, and tilt the moon roof up
and down.
■ Opening and closing
Open
The moon roof stops slightly
before the fully opened posi-
tion.
Move the switch backward
again to fully open.
Close
Move the switch forward to
stop the moon roof partway.
■ Tilting up and down
Tilt up
Tilt down
Push the switch in either direc-
tion to stop the moon roof part-
way.
∗: If equipped
116
1-5. Opening and closing the windows and moon roof
Highlander_HV_U_(L/O_0808)
■ The moon roof can be operated when
The “POWER” switch is in ON mode.
■ Operating the moon roof after turning the hybrid system off
The moon roof can be operated for approximately 45 seconds even after the
“POWER” switch is turned to ACCESSORY mode or OFF. It cannot, how-
ever, be operated once either front door is opened.
■ Jam protection function
If an object is detected between the moon roof and the frame while closing
or tilting down, travel is stopped and the moon roof opens slightly.
■ If the moon roof cannot be closed
If the moon roof cannot be closed automatically, such as when the jam pro-
tection function activates accidentally due to a malfunction, pressing and
holding the switch closes the moon roof.
■ To reduce wind noise
Drive with the moon roof opened to slightly before the fully open position as
driving with the moon roof opened fully will cause wind noise.
■ Sunshade
The sunshade can be opened and closed manually. However, the sunshade
will open automatically when the moon roof is opened.
■ Moon roof open reminder function
An alarm will sound when the driver’s door is opened with the moon roof not
fully closed and the “POWER” switch OFF.
117
1-5. Opening and closing the windows and moon roof
1
Before driving
Highlander_HV_U_(L/O_0808)
CAUTION
■ Opening the moon roof
Observe the following precautions.
Failure to do so may cause death or serious injury.
● Do not allow any passengers to put their hands or heads outside the vehi-
cle while it is moving.
● Do not sit on top of the moon roof.
■ Closing the moon roof
Observe the following precautions.
Failing to do so may result in death or serious injury.
● Check to make sure that all passengers do not have any part of their bod-
ies in a position where it could be caught when the moon roof is being
operated.
● Do not allow children to operate the moon roof.
Closing the moon roof on someone can cause death or serious injury.
■ Jam protection function
● Never try jamming any part of your body to activate the jam protection
function intentionally.
● The jam protection function may not work if something gets caught just
before the moon roof fully closes.
118
Highlander_HV_U_(L/O_0808)
1-6. Refueling
Opening the fuel tank cap
The fuel tank of your vehicle has a special structure, which requires
a reduction in fuel tank pressure before refueling. After the opener
switch has been pressed, it will take several seconds until the vehi-
cle is ready for refueling.
■ Before refueling the vehicle
Turn the “POWER” switch OFF and ensure that all the doors and
windows are closed.
■ Opening the fuel tank cap
Press the fuel filler door
opener switch.
When the message “REFUEL
READY” appears, the fuel filler
door will open.
Turn the fuel tank cap slowly
to open.
STEP
1
STEP
2
119
1-6. Refueling
1
Before driving
Highlander_HV_U_(L/O_0808)
Closing the fuel tank cap
When replacing the fuel tank
cap, turn it until a clicking sound
is heard.
Hang the fuel tank cap on the
back of the fuel filler door.
STEP
3
■ Fuel types
Use unleaded gasoline. (Octane rating 87 [Research Octane Number 91] or
higher)
■ Fuel tank capacity
Approximately 17.2 gal. (65.0 L, 14.3 Imp. gal.)
■ If the fuel filler door does not open and a “PLEASE WAIT NOW
OPENING” message appears on the multi-information display
Fuel tank pressure is being reduced. The fuel filler door will open within
about 10 seconds of the switch being pressed.
120
1-6. Refueling
Highlander_HV_U_(L/O_0808)
■ If the fuel filler door opener is inoperable
If the fuel filler door opener switch cannot be operated, contact your Toyota
dealer. In the event that urgent refueling is required, follow the procedure
below.
Remove the cap slowly. Take care to prevent fuel from spilling out,
as fuel tank pressure may not have been adequately reduced.
Fill the fuel tank carefully and slowly. Use caution, as air being dis-
charged from inside the fuel tank may cause fuel to spray out from
the filler opening during refueling.
Open the fuel filler door using the lever in
the luggage compartment.
STEP
1
STEP
2
STEP
3
121
1-6. Refueling
1
Before driving
Highlander_HV_U_(L/O_0808)
CAUTION
■ Refueling the vehicle
Observe the following precautions while refueling the vehicle.
Failure to do so may result in death or serious injury.
● Touch the vehicle or some other metal surface to discharge any static
electricity.
Sparks resulting from discharging static electricity may cause the fuel
vapors to ignite.
● Always hold the grips on the fuel tank cap and turn it slowly to remove it.
A whooshing sound may be heard when the fuel tank cap is loosened.
Wait until the sound cannot be heard before fully removing the cap.
In hot weather, pressurized fuel may spray out of the filler neck and cause
injury.
● Do not allow anyone that has not discharged static electricity from their
bodies to come close to an open fuel tank.
● Do not inhale vaporized fuel.
Fuel contains substances that are harmful if inhaled.
● Do not smoke while refueling the vehicle.
Doing so may cause the fuel to ignite and cause a fire.
● Do not return to the vehicle or touch any person or object that is statically
charged.
This may cause static electricity to build up, resulting in a possible ignition
hazard.
■ When replacing the fuel cap
Do not use anything but a genuine Toyota fuel tank cap designed for your
vehicle. Doing so may cause a fire or other incident which may result in
death or serious injury.
■ When opening the fuel cap
Do not remove the cap quickly. In hot weather, fuel under pressure could
cause injury by spraying out of the filler neck if the cap is suddenly removed.
122
1-6. Refueling
Highlander_HV_U_(L/O_0808)
NOTICE
■ Refueling
● Finish refueling within 30 minutes. If more than 30 minutes passes, the
internal valve closes. In this condition, fuel may spill out if you continue to
refuel the vehicle. About 5 minutes after the valve is closed, a message
“CLOSE FUEL LID” will appear on the multi-information display. To refuel
the vehicle again, tighten the fuel tank cap and close the fuel filler door,
and then push the fuel filler door opener switch again.
● Do not spill fuel during refueling.
Doing so may damage the vehicle, such as causing the exhaust systems
to operate abnormally or damaging fuel system components or the vehi-
cle's painted surface.
123
1
Before driving
Highlander_HV_U_(L/O_0808)
1-7. Theft deterrent system
Immobilizer system
■ System maintenance
The vehicle has a maintenance-free type of immobilizer system.
■ Conditions that may cause the system to malfunction
● If the key is in contact with a metallic object
● If the key is in close proximity to or touching a key to the security system
(key with a built-in transponder chip) of another vehicle
The vehicle's keys have built-in transponder chips that prevent the
hybrid system from starting if the key has not been previously regis-
tered in the vehicle's on-board computer.
Never leave the keys inside the vehicle when you leave the vehicle.
Vehicles without navigation system
The indicator light flashes after
the “POWER” switch has been
turned OFF to indicate that the
system is operating.
Vehicles with navigation system
The indicator light flashes after
the “POWER” switch has been
turned OFF to indicate that the
system is operating.
124
1-7. Theft deterrent system
Highlander_HV_U_(L/O_0808)
■ Certifications for the immobilizer system
● For vehicles sold in the U.S.A.
FCC ID: NI4TMIMB-1
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions: (1) this device may not cause harmful interfer-
ence, and (2) this device must accept any interference received, including
interference that may cause undesired operation.
FCC WARNING:
Changes or modifications not expressly approved by the party responsible
for compliance could void the user's authority to operate the equipment.
● For vehicles sold in Canada
This device complied with RSS-210 of Industry Canada.
Operation is subject to the following two conditions: (1) this device may not
cause interference, and (2) this device must accept any interference, includ-
ing interference that may cause undesired operation of the device.
125
1-7. Theft deterrent system
1
Before driving
Highlander_HV_U_(L/O_0808)
126
1-7. Theft deterrent system
Highlander_HV_U_(L/O_0808)
NOTICE
■ To prevent damage to the key
Do not modify, remove or disable the immobilizer system. If any unautho-
rized changes or modifications are made, the proper operation of the system
cannot be guaranteed.
127
1
1-7. Theft deterrent system
Before driving
Highlander_HV_U_(L/O_0808)
Alarm
∗
The system sounds the alarm and flashes the lights when forcible
entry is detected.
■ Triggering of the alarm
The alarm is triggered in the following situations.
● A locked door is unlocked or opened in any way other than
using the wireless remote control door lock function or entry
function. The doors will lock again automatically.
● The hood is opened while the vehicle is locked.
● The locked glass hatch is opened in any way other than using
the entry function.
● The battery is reconnected.
∗: If equipped
128
1-7. Theft deterrent system
Highlander_HV_U_(L/O_0808)
■ Setting the alarm system
Vehicles without navigation system
Close the doors and hood,
and lock all doors using the
wireless remote control door
lock function or entry function.
The system will be set auto-
matically after 30 seconds.
The indicator light changes
from being on to flashing when
the system is set.
Vehicles with navigation system
Close the doors and hood,
and lock all doors using the
wireless remote control door
lock function or entry function.
The system will be set auto-
matically after 30 seconds.
The indicator light changes
from being on to flashing when
the system is set.
■ Deactivating or stopping the alarm
Unlock the doors using the wireless remote control door lock
function or entry function.
129
1-7. Theft deterrent system
1
Before driving
Highlander_HV_U_(L/O_0808)
■ Items to check before locking the vehicle
To prevent unexpected triggering of the alarm and vehicle theft, make sure
of the following.
● Nobody is in the vehicle.
● The windows and moon roof are closed before the alarm is set.
● No valuables or other personal items are left in the vehicle.
■ When the battery is disconnected
Be sure to cancel the alarm system.
If the battery is disconnected before canceling the alarm, the system may be
triggered when the battery is reconnected.
■ When using the mechanical key to unlock the doors
Deactivate the alarm.
130
1-7. Theft deterrent system
Highlander_HV_U_(L/O_0808)
Theft prevention labels (U.S.A.)
These labels are attached to
the vehicle to reduce vehicle
theft by facilitating the tracing
and recovery of parts from sto-
len vehicles. Do not remove
under penalty of law.
131
1
Before driving
Highlander_HV_U_(L/O_0808)
1-8. Safety information
Correct driving posture
Drive in a good posture as follows:
Sit upright and well back in
the seat. (→P. 86 )
Adjust the position of the
seat forward or backward to
ensure the pedals can be
reached and easily
depressed to the extent
required. (→P. 86)
Adjust the seatback so that
the controls are easily oper-
able.
Adjust the tilt and telescopic
positions of the steering
wheel downward so the air-
bag is facing your chest.
(→P. 108)
Lock the head restraint in
place with the center of the
head restraint closest to the
top of your ears. (→P. 98 )
Wear the seat belt correctly.
(→P. 101)
132
1-8. Safety information
Highlander_HV_U_(L/O_0808)
CAUTION
■ While driving
● Do not adjust the position of the driver's seat while driving.
Doing so could cause the driver to lose control of the vehicle.
● Do not place a cushion between the driver or passenger and the seatback.
A cushion may prevent correct posture from being achieved, and reduce
the effectiveness of the seat belt and head restraint, increasing the risk of
death or serious injury to the driver or passenger.
● Do not place anything under the front seats.
Objects placed under the front seats may become jammed in the seat
tracks and stop the seat from locking in place. This may lead to an acci-
dent. The adjustment mechanism may also be damaged.
■ Adjusting the seat position
● Take care when adjusting the seat position to ensure that other passen-
gers are not injured by the moving seat.
● Do not put your hands under the seat or near the moving parts to avoid
injury.
Fingers or hands may become jammed in the seat mechanism.
133
1
1-8. Safety information
Before driving
Highlander_HV_U_(L/O_0808)
SRS airbags
The SRS airbags inflate when the vehicle is subjected to certain
types of severe impacts that may cause significant injury to the
occupants. They work together with the seat belts to help reduce the
risk of death or serious injury.
Front airbags
Driver airbag/front passenger airbag
Can help protect the head and chest of the driver and front pas-
senger from impact with interior components.
Driver knee airbag
Can help provide driver protection.
Side and curtain shield airbags
Side airbags
Can help protect the torso of the front seat occupants.
Curtain shield airbags
Can help protect primarily the head of outside occupants.
134
1-8. Safety information
Highlander_HV_U_(L/O_0808)
Airbag system components
Your vehicle is equipped with ADVANCED AIRBAGS designed based
on US motor vehicle safety standards (FMVSS208). The airbag sys-
tem controls airbag deployment power for the driver and front pas-
senger. The driver airbag system consists of the driver seat's position
sensor etc. The front passenger's airbag system consists of the front
passenger occupant classification sensor etc.
Curtain shield airbags
Side airbags
Front passenger airbag
Side and curtain shield
airbag sensors
Front airbag sensors
Front passenger’s seat belt
buckle switch
Curtain shield airbag sen-
sors
“AIR BAG ON” and “AIR
BAG OFF” indicator lights
SRS warning light
Driver airbag
Driver’s seat position sen-
sor
Driver’s seat belt buckle
switch
Driver knee airbag
Airbag sensor assembly
Occupant detection system
(ECU and sensors)
135
1-8. Safety information
1
Before driving
Highlander_HV_U_(L/O_0808)
The main SRS airbag system components are shown above. The
SRS airbag system is controlled by the airbag sensor assembly. The
airbag sensor assembly consists of a safing sensor and an airbag
sensor.
In certain types of severe frontal or side impacts, the SRS airbag sys-
tem triggers the airbag inflators. A chemical reaction in the inflators
quickly fills the airbags with non-toxic gas to help restrain the motion
of the occupants.
■ SRS warning light
This warning light system monitors the airbag sensor assembly, front airbag
sensors, side and curtain shield airbag sensor assemblies, curtain shield
airbag sensor assemblies, driver's seat position sensor, driver's seat belt
buckle switch, front passenger occupant classification system, “AIR BAG
ON” and “AIR BAG OFF” indicator lights, front passenger’s seat belt buckle
switch, front seat belt pretensioner assemblies, inflators, interconnecting wir-
ing and power sources. (→P. 501)
■ If the SRS airbags deploy (inflate)
● Bruising and slight abrasions may result from contact with a deploying
(inflating) SRS airbag.
● A loud noise and white powder will be emitted.
● Parts of the airbag module (steering wheel hub, airbag cover and inflator)
as well as the front seats, and parts of the front and rear pillars and roof
side rail, may be hot for several minutes. The airbag itself may also be
hot.
● The windshield may crack.
136
1-8. Safety information
Highlander_HV_U_(L/O_0808)
■ Operating conditions (front airbags)
● The SRS front airbags will deploy if the severity of the frontal impact is
above the designed threshold level, comparable to an approximate 15
mph (25 km/h) collision when the vehicle impacts straight into a fixed bar-
rier that does not move or deform.
However, this threshold velocity will be considerably higher if the vehicle
strikes an object, such as a parked vehicle or sign pole, which can move or
deform on impact, or if the vehicle is involved in an underride collision (e.g.
a collision in which the front of the vehicle “underrides”, or goes under, the
bed of a truck, etc.).
● It is possible that in some collisions where the forward deceleration of the
vehicle is very close to the designed threshold level, the SRS front
airbags and the seat belt pretensioners may not activate together.
● The SRS front passenger airbag will not activate if there is no passenger
sitting in the front passenger seat. However, the front passenger airbag
may deploy if luggage is put in the seat, or the seat belt is fastened, even
if the seat is unoccupied. (→P. 145)
■ Operating conditions (side airbags)
● The SRS side airbags are designed to inflate when the passenger com-
partment is subjected to a severe impact from the side.
● The SRS side airbag on the passenger seat will not activate if there is no
passenger sitting in the front passenger seat. However, the side airbag
on the passenger seat may deploy if luggage is put in the seat, or the
seat belt is fastened, even if the seat is unoccupied. (→P. 145)
■ Operating conditions (curtain shield airbags)
The SRS curtain shield airbags are designed to inflate when the passenger
compartment is subjected to a severe impact from the side or vehicle roll-
over.
137
1-8. Safety information
1
Before driving
Highlander_HV_U_(L/O_0808)
■ Conditions under which the SRS airbags may deploy (inflate), other
than a collision
The SRS front airbags may also deploy if a serious impact occurs to the
underside of your vehicle. Some examples are shown in the illustration.
The SRS curtain shield airbags may also deploy under the situation shown
in the illustration.
■ Types of collisions that may not deploy the SRS airbag (front airbags)
The SRS front airbags are generally not designed to inflate if the vehicle is
involved in a side or rear collision, if it rolls over, or if it is involved in a low-
speed frontal collision. But, whenever a collision of any type causes suffi-
cient forward deceleration of the vehicle, deployment of the SRS front
airbags may occur.
● Hitting a curb, edge of pavement or
hard surface
● Falling into or jumping over a deep hole
● Landing hard or vehicle falling
● The angle of vehicle tip-up is marginal.
● The vehicle skids and hits a curb stone.
● Collision from the side
● Collision from the rear
● Vehicle rollover
138
1-8. Safety information
Highlander_HV_U_(L/O_0808)
■ Types of collisions that may not deploy the SRS airbag
(side airbags and curtain shield airbags)
The SRS side airbag and curtain shield airbag system may not activate if the
vehicle is subjected to a collision from the side at certain angles, or a colli-
sion to the side of the vehicle body other than the passenger compartment.
The SRS side airbags are not generally designed to inflate if the vehicle is
involved in a frontal or rear collision, if it rolls over, or if it is involved in a low-
speed side collision.
The SRS curtain shield airbags are not generally designed to inflate if the
vehicle is involved in a frontal or rear collision, if it pitches end over end, or if
it is involved in a low-speed side collision.
● Collision from the side to the vehicle
body other than the passenger com-
partment
● Collision from the side at an angle
● Collision from the front
● Collision from the rear
● Vehicle rollover
● Collision from the front
● Collision from the rear
● Pitching end over end
139
1-8. Safety information
1
Before driving
Highlander_HV_U_(L/O_0808)
■ When to contact your Toyota dealer
In the following cases, contact your Toyota dealer as soon as possible. Do
not disconnect the 12-volt battery cables before contacting your Toyota
dealer.
● Any of the SRS airbags have been inflated.
● The front of the vehicle is damaged or
deformed, or was involved in an acci-
dent that was not severe enough to
cause the SRS airbags to inflate.
● A portion of a door is damaged or
deformed, or the vehicle was involved
in an accident that was not severe
enough to cause the SRS side airbags
and curtain shield airbags to inflate.
● The pad section of the steering wheel
or dashboard or lower portion of the
instrument panel is scratched, cracked,
or otherwise damaged.
● The surface of the seats with the side
airbag is scratched, cracked or other-
wise damaged.
● The portion of the front pillars, rear pil-
lars or roof side rail garnishes (padding)
containing the curtain shield airbags
inside is scratched, cracked or other-
wise damaged.
140
1-8. Safety information
Highlander_HV_U_(L/O_0808)
CAUTION
■ SRS airbag precautions
Observe the following precautions regarding the airbags.
Failure to do so may cause death or serious injury.
● The driver and all passengers in the vehicle must wear their seat belts
properly.
The SRS airbags are supplemental devices to be used with the seat belts.
● The SRS driver airbag deploys with considerable force, and can cause
death or serious injury especially if the driver is very close to the airbag.
The National Highway Traffic Safety Administration (“NHTSA”) advises:
Since the risk zone for the driver’s airbag is the first 2 - 3 in. (50 - 75 mm) of
inflation, placing yourself 10 in. (250 mm) from your driver airbag provides
you with a clear margin of safety. This distance is measured from the center
of the steering wheel to your breastbone. If you sit less than 10 in. (250 mm)
away now, you can change your driving position in several ways:
• Move your seat to the rear as far as you can while still reaching the
pedals comfortably.
• Slightly recline the back of the seat.
Although vehicle designs vary, many drivers can achieve the 10 in.
(250 mm) distance, even with the driver seat all the way forward, sim-
ply by reclining the back of the seat somewhat. If reclining the back of
your seat makes it hard to see the road, raise yourself by using a firm,
non-slippery cushion, or raise the seat if your vehicle has that feature.
• If your steering wheel is adjustable, tilt it downward. This points the
airbag toward your chest instead of your head and neck.
The seat should be adjusted as recommended by NHTSA above, while still
maintaining control of the foot pedals, steering wheel, and your view of the
instrument panel controls.
141
1-8. Safety information
1
Before driving
Highlander_HV_U_(L/O_0808)
CAUTION
■ SRS airbag precautions
● The SRS front passenger airbag also deploys with considerable force, and
can cause death or serious injury especially if the front passenger is very
close to the airbag. The front passenger seat should be as far from the
airbag as possible with the seatback adjusted, so the front passenger sits
upright.
● Improperly seated and/or restrained infants and children can be killed or
seriously injured by a deploying airbag. An infant or child who is too small
to use a seat belt should be properly secured using a child restraint sys-
tem. Toyota strongly recommends that all infants and children be placed in
the rear seats of the vehicle and properly restrained. The rear seats are
the safest for infants and children. (→P. 151)
● If the seat belt extender has been con-
nected to the driver's seat belt buckle
but the seat belt extender has not also
been fastened to the latch plate of the
driver's seat belt, the SRS driver's
airbag system will judge that the driver
is wearing the seat belt even though the
seat belt has not been connected. In
this case, the driver's airbag may not
activate correctly in a collision, resulting
in death or serious injury in the event of
collision. Be sure to wear the seat belt
with the seat belt extender.
142
1-8. Safety information
Highlander_HV_U_(L/O_0808)
CAUTION
■ SRS airbag precautions
● Do not sit on the edge of the seat or
lean against the dashboard.
● Do not allow a child to stand in front of
the SRS front passenger airbag unit or
sit on the knees of a front passenger.
● Do not drive the vehicle while the driver
or passenger has items resting on their
knees.
● Do not lean against the door, the roof
side rail or the front, side and rear pil-
lars.
● Do not allow anyone to kneel on the
passenger seat toward the door or put
their head or hands outside the vehicle.
143
1-8. Safety information
1
Before driving
Highlander_HV_U_(L/O_0808)
CAUTION
■ SRS airbag precautions
● If the vinyl cover is put on the area where the SRS knee airbag will deploy,
be sure to remove it.
● Do not use seat accessories which cover the parts where the SRS side
airbags inflate as they may interfere with inflation of the airbags.
● Do not strike or apply significant levels of force to the area of the SRS
airbag components (→P. 134).
Doing so can cause the SRS airbags to malfunction.
● Do not touch any of the component parts immediately after the SRS
airbags have deployed (inflated) as they may be hot.
● If breathing becomes difficult after the SRS airbag has deployed, open a
door or window to allow fresh air in, or leave the vehicle if it is safe to do
so. Wash off any residue as soon as possible to prevent skin irritation.
● If the areas where the SRS airbags are stored, such as the steering wheel
pad and front and rear pillar garnishes, are damaged or cracked, have
them replaced by your Toyota dealer.
● Do not attach anything to or lean any-
thing against areas such as the dash-
board, steering wheel pad or lower
portion of the instrument panel.
These items can become projectiles
when SRS driver, front passenger and
knee airbags deploy.
● Do not attach anything to areas such as
the door, windshield glass, side door
glass, front and rear pillars, roof side
rail or assist grip.
● Do not hang coat hangers or other hard
objects on the coat hooks. All of these
items could become projectiles and
seriously injure or kill you, should the
SRS curtain shield airbag deploy.
144
1-8. Safety information
Highlander_HV_U_(L/O_0808)
CAUTION
■ Modification and disposal of SRS airbag system components
Do not dispose of your vehicle or perform any of the following modifications
without consulting your Toyota dealer.
The SRS airbags may malfunction or deploy (inflate) accidentally, causing
death or serious injury.
● Installation, removal, disassembly and repair of the SRS airbags.
● Repairs, modifications, removal or replacement of the steering wheel,
instrument panel, dashboard, seats or seat upholstery, front, side and rear
pillars or roof side rails.
● Repairs or modifications of the front fender, front bumper, or side of the
occupant compartment.
● Installation of snow plows, winches, etc. to the front grille (bull bars, kan-
garoo bar etc.).
● Modifications to the vehicle's suspension system.
● Installation of electronic devices such as mobile two-way radios or CD
players.
● Modifications to your vehicle for a person with a physical disability.
145
1
1-8. Safety information
Before driving
Highlander_HV_U_(L/O_0808)
Front passenger occupant classification system
Your vehicle is equipped with a front passenger occupant classifica-
tion system. This system detects the conditions of the front passen-
ger seat and activates or deactivates the devices for front passenger.
Vehicles without navigation system
Vehicles with navigation system
SRS warning light
“AIR BAG OFF” indicator light
“AIR BAG ON” indicator light
Front passenger's seat belt reminder light
146
1-8. Safety information
Highlander_HV_U_(L/O_0808)
Conditions and operation of the front passenger occupant
classification system
■ Adult*
1
■ Child *
3
or child restraint system*
4
Indicator/
warning light
“AIR BAG ON” and “AIR BAG OFF”
indicator lights
“AIR BAG
ON”
SRS warning light Off
Front passenger's seat belt reminder
light
Flashing*
2
Devices
Front passenger airbag
Activated
Side airbag on the front passenger seat
Curtain shield airbag in the front
passenger side
Front passenger's seat belt pretensioner
Indicator/
warning light
“AIR BAG ON” and “AIR BAG OFF”
indicator lights
“AIR BAG
OFF”*
5
SRS warning light Off
Front passenger's seat belt reminder
light
Flashing*
2
Devices
Front passenger airbag
Deactivated
Side airbag on the front passenger seat
Curtain shield airbag in the front
passenger side
Activated
Front passenger's seat belt pretensioner
147
1-8. Safety information
1
Before driving
Highlander_HV_U_(L/O_0808)
■ Unoccupied
■ There is a malfunction in the system
*
1
: The system judges a person of adult size as an adult. When a
smaller adult sits in the front passenger seat, the system may rec-
ognize him/her as a child depending on his/her physique and pos-
ture.
*
2
: In the event the front passenger does not wear a seat belt.
*
3
: When a larger child who has outgrown a child restraint system
sits in the front passenger seat, the system may recognize him/
her as an adult depending on his/her physique or posture.
Indicator/
warning light
“AIR BAG ON” and “AIR BAG OFF”
indicator lights
Not illumi-
nated
SRS warning light
Off
Front passenger's seat belt reminder
light
Devices
Front passenger airbag
Deactivated
Side airbag on the front passenger seat
Curtain shield airbag in the front
passenger side
Activated
Front passenger's seat belt pretensioner Deactivated
Indicator/
warning light
“AIR BAG ON” and “AIR BAG OFF”
indicator lights
“AIR BAG
OFF”
SRS warning light On
Front passenger's seat belt reminder
light
Off
Devices
Front passenger airbag
Deactivated
Side airbag on the front passenger seat
Curtain shield airbag in the front
passenger side
Activated
Front passenger's seat belt pretensioner
148
1-8. Safety information
Highlander_HV_U_(L/O_0808)
*
4
: Never install a rear-facing child restraint system on the front pas-
senger seat. A forward-facing child restraint system should only
be installed on the front passenger seat when it is unavoidable.
(→P. 152)
*
5
: In case the indicator is not illuminated, consult this manual as for
installing the child restraint system properly. (→P. 155)
149
1-8. Safety information
1
Before driving
Highlander_HV_U_(L/O_0808)
CAUTION
■ Front passenger occupant classification system precautions
Observe the following precautions regarding front passenger occupant clas-
sification system.
Failure to do so may cause death or serious injury.
● Wear the seat belt properly.
● Make sure the front passenger's seat belt tab has not been left inserted
into the buckle before someone sits in the front passenger seat.
● Make sure the “AIR BAG OFF” indicator light is not illuminated when using
the seat belt extender for the front passenger seat. If the “AIR BAG OFF”
indicator light is illuminated, disconnect the extender tongue from the seat
belt buckle, then reconnect the seat belt. Reconnect the seat belt extender
after making sure the “AIR BAG ON” indicator light is illuminated. If you
use the seat belt extender while the “AIR BAG OFF” indicator light is illumi-
nated, the front passenger airbag, side airbag on the front passenger side
may not activate correctly, which could cause death or serious injury in the
event of collision.
● Do not apply a heavy load to the front passenger seat or equipment (e.g.
seatback pocket).
● Do not put weight on the front passenger seat by putting your hands or
feet on the front passenger seat seatback from the rear passenger seat.
● Do not let a rear passenger lift the front passenger seat with their feet or
press on the seatback with their legs.
● Do not put objects under the front passenger seat.
● Do not recline the front passenger seatback so far that it touches a rear
seat. This may cause the “AIR BAG OFF” indicator light to be illuminated,
which indicates that the passenger's airbags will not deploy in the event of
a severe accident. If the seatback touches the rear seat, return the
seatback to a position where it does not touch the rear seat. Keep the front
passenger seatback as upright as possible when the vehicle is moving.
Reclining the seatback excessively may lessen the effectiveness of the
seat belt system.
150
1-8. Safety information
Highlander_HV_U_(L/O_0808)
CAUTION
■ Front passenger occupant classification system precautions
● If an adult sits in the front passenger seat, the “AIR BAG ON” indicator
light is illuminated. If the “AIR BAG OFF” indicator is illuminated, ask the
passenger to sit up straight, well back in the seat, feet on the floor, and
with the seat belt worn correctly. If the “AIR BAG OFF” indicator still
remains illuminated, either ask the passenger to move to the rear seat, or
if that is not possible, move the front passenger seat fully rearward.
● When it is unavoidable to install the forward-facing child restraint system
on the front passenger seat, install the child restraint system on the front
passenger seat in the proper order. (→P. 155)
● Do not modify or remove the front seats.
● Do not kick the front passenger seat or subject it to severe impact. Other-
wise, the SRS warning light may come on to indicate a malfunction of the
detection system. In this case, contact your Toyota dealer immediately.
● Child restraint systems installed on the rear seat should not contact the
front seatbacks.
● Do not use a seat accessory, such as a cushion or seat cover, that covers
the seat cushion surface.
● Do not modify or replace the upholstery of the front seat.
151
1
1-8. Safety information
Before driving
Highlander_HV_U_(L/O_0808)
Child restraint systems
Points to remember
Studies have shown that installing a child restraint on a rear seat is
much safer than installing one to the front passenger seat.
● Choose a child restraint system that suits your vehicle and is
appropriate to the age and size of the child.
● For installation details, follow the instructions provided with the
child restraint system.
General installation instructions are provided in this manual.
(→P. 155)
A child restraint system for a small child or baby must itself be prop-
erly restrained on the seat with the lap portion of the lap/shoulder
belt.
The laws of all 50 states of the U.S.A. and Canada now require the
use of child restraint systems.
152
1-8. Safety information
Highlander_HV_U_(L/O_0808)
Types of child restraints
Child restraint systems are classified into the following 3 types
according to the age and size of the child.
Rear facing Infant seat/convertible seat
Forward facing Convertible seat
Booster seat
153
1-8. Safety information
1
Before driving
Highlander_HV_U_(L/O_0808)
■ Selecting an appropriate child restraint system
● Use a child restraint system appropriate for the child until the child
becomes large enough to properly wear the vehicle’s seat belt.
● If a child is too large for a child restraint system, sit the child on a rear
seat and use the vehicle's seat belt. (→P. 101)
CAUTION
■ Child restraint precautions
● For effective protection in automobile accidents and sudden stops, a child
must be properly restrained, using a seat belt or child restraint system
depending on the age and size of the child. Holding a child in your arms is
not a substitute for a child restraint system. In an accident, the child can be
crushed against the windshield, or between you and the vehicle's interior.
● Toyota strongly urges the use of a proper child restraint system that con-
forms to the size of the child, installed on the rear seat. According to acci-
dent statistics, the child is safer when properly restrained in the rear seat
than in the front seat.
● Never install a rear-facing child restraint system on the front passenger
seat even if “AIR BAG OFF” indicator light is illuminated.
In the event of an accident, the force of the rapid inflation of the front pas-
senger airbag can cause death or serious injury to the child if the rear-fac-
ing child restraint system is installed on the front passenger seat.
● A forward-facing child restraint system may be allowed to be installed on
the front passenger seat only when it is unavoidable. A child restraint sys-
tem that requires a top tether strap should not be used in the front passen-
ger seat since there is no top tether strap anchor for the front passenger
seat. Adjust the seatback as uprights as possible and always move the
seat as far back as possible even if the “AIR BAG OFF” indicator light is
illuminated, because the front passenger airbag could inflate with consid-
erable speed and force. Otherwise, the child may be killed or seriously
injured.
154
1-8. Safety information
Highlander_HV_U_(L/O_0808)
CAUTION
■ Child restraint precautions
● Do not use the seat belt extender when installing a child restraint system
on the front or rear passenger seat. If installing a child restraint system
with the seat belt extender connected to the seat belt, the seat belt will not
securely hold the child restraint system, which could cause death or seri-
ous injury to the child or other passengers in the event of an accident.
● Do not allow the child to lean his/her head or any part of his/her body
against the door or the area of the seat, front and rear pillars or roof side
rail from which the side airbags or curtain shield airbags deploy even if the
child is seated in the child restraint system. It is dangerous if the side air-
bags and curtain shield airbags inflate, and the impact could cause death
or serious injury to the child.
● Make sure you have complied with all installation instructions provided by
the child restraint manufacturer and that the system is properly secured. If
it is not secured properly, it may cause death or serious injury to the child
in the event of a sudden stop or accident.
■ Child restraint lock function belt precaution
Do not allow children to play with the child restraint lock function belt. If the
belt becomes twisted around a child’s neck, it will not be possible to pull the
belt out leading to choking or other serious injuries that could result in death.
If this occurs and the buckle cannot be unfastened, scissors should be used
to cut the belt.
■ When the child restraint system is not in use
● Keep the child restraint system properly secured on the seat even if it is
not in use.
Do not store the restraint unsecured in the passenger compartment.
● If it is necessary to detach the child restraint system, remove it from the
vehicle or store it securely in the luggage compartment. This will prevent it
from injuring passengers in the event of a sudden stop or an accident.
155
1
1-8. Safety information
Before driving
Highlander_HV_U_(L/O_0808)
Installing child restraints
Follow the child restraint system manufacturer's instructions. Firmly
secure child restraints to the rear seats using the LATCH anchors or
a seat belt. Attach the top tether strap when installing a child
restraint.
The lap/shoulder belt can be used if your child restraint system is
not compatible with the LATCH (Lower Anchors and Tethers for Chil-
dren) system.
Second seat: Child restraint
LATCH anchors
LATCH anchors are provided
for the rear outside seats. (But-
tons displaying the location of
the anchors are attached to the
seats.)
Seat belts equipped with a
child restraint locking mecha-
nism (ALR/ELR belts except
driver’s seat belt)
156
1-8. Safety information
Highlander_HV_U_(L/O_0808)
Second seat: Anchor brackets
(for top tether strap)
Anchor brackets are provided
for the second seats.
157
1-8. Safety information
1
Before driving
Highlander_HV_U_(L/O_0808)
Installation with LATCH system
Fold the seatback while pulling
the lever. Return the seatback
and secure it at the 1st lock posi-
tion (most upright position).
Adjust the seatback to the 3rd
lock position. (→P. 89)
1st lock position
3rd lock position
Type A
Latch the hooks of the lower
straps onto the LATCH anchors.
The bars are installed in the
clearance between the seat cush-
ion and seatback.
If the child restraint has a top
tether strap, the top tether strap
should be latched onto the top
tether strap anchors.
For owners in Canada:
The symbol on a child restraint
system indicates the presence of
a lower connector system.
STEP
1
STEP
2
Canada only
158
1-8. Safety information
Highlander_HV_U_(L/O_0808)
Type B
Latch the buckles onto the
LATCH anchors.
The bars are installed in the
clearance between the seat cush-
ion and seatback.
If the child restraint has a top
tether strap, the top tether strap
should be latched onto the top
tether strap anchors.
For owners in Canada:
The symbol on a child restraint
system indicates the presence of
a lower connector system.
Canada only
STEP
2
159
1-8. Safety information
1
Before driving
Highlander_HV_U_(L/O_0808)
Installing child restraints using a seat belt (child restraint lock function belt)
■ Rear facing Infant seat/convertible seat
Place the child seat on the rear
seat facing the rear of the vehi-
cle.
Run the seat belt through the
child seat and insert the plate
into the buckle. Make sure that
the belt is not twisted.
Fully extend the shoulder belt
and then allow it to retract
slightly in order to activate the
ALR lock mode.
Lock mode allows the seat belt to
retract only.
STEP
1
STEP
2
STEP
3
160
1-8. Safety information
Highlander_HV_U_(L/O_0808)
While pushing the child seat
down into the rear seat, allow the
shoulder belt to retract until the
child seat is securely in place.
After the shoulder belt has
retracted to a point where there is
no slack in the belt, pull the belt to
check that it cannot be extended.
■ Forward facing Convertible seat
Place the child seat on the seat
facing the front of the vehicle.
Run the seat belt through the
child seat and insert the plate
into the buckle. Make sure that
the belt is not twisted.
Fully extend the shoulder strap
and then allow it to retract
slightly into the ALR lock mode.
Lock mode allows the seat belt to
retract only.
STEP
4
STEP
1
STEP
2
STEP
3
161
1-8. Safety information
1
Before driving
Highlander_HV_U_(L/O_0808)
While pushing the child seat into
the rear seat, allow the shoulder
belt to retract until the child seat
is securely in place.
After the shoulder belt has
retracted to a point where there is
no slack in the belt, pull the belt to
check that it cannot be extended.
If the child restraint has a top tether strap, the top tether strap
should be latched onto the top tether strap anchors.
■ Booster seat
Place the booster seat on the
seat facing the front of the vehi-
cle.
Sit the child in the booster seat.
Fit the seat belt to the booster
seat according to the manufac-
turer's instructions and insert the
plate into the buckle. Make sure
that the belt is not twisted.
Check that the shoulder belt is
correctly positioned over the
child's shoulder, and that the lap
belt is as low as possible.
(→P. 101)
STEP
4
STEP
5
STEP
1
STEP
2
162
1-8. Safety information
Highlander_HV_U_(L/O_0808)
Removing a child restraint installed with a seat belt
Push the buckle release button
and fully retract the seat belt.
Child restraint systems with a top tether strap (second seat only)
Secure the child restraint using
the seat belt or lower anchors,
and adjust the head restraint to
the upmost position.
STEP
1
163
1-8. Safety information
1
Before driving
Highlander_HV_U_(L/O_0808)
Outside seat: Open the anchor
bracket cover, latch the hook
onto the anchor bracket and
tighten the top tether strap.
Center seat: Latch the hook onto
the anchor bracket and tighten
the top tether strap.
Make sure the top tether strap is
securely latched.
Hook
Top strap
Anchor bracket
Adjust the head restraint to the
downmost position.
STEP
2
Front of vehicle
STEP
3
■ Laws and regulations pertaining to anchorages
The LATCH system conforms to FMVSS225 or CMVSS210.2.
Child restraint systems conforming to FMVSS213 or CMVSS213 specifica-
tions can be used.
This vehicle is designed to conform to the SAE J1819.
164
1-8. Safety information
Highlander_HV_U_(L/O_0808)
CAUTION
■ When installing a booster seat
Do not fully extend the shoulder belt to prevent the belt from going to ALR
lock mode. (→P. 103)
ALR mode causes the belt to tighten only which could cause injury or dis-
comfort to the child.
■ When installing a child restraint system
Follow the directions given in the child restraint system installation manual
and fix the child restraint system securely in place.
If the child restraint system is not correctly fixed in place, the child or other
passengers may be seriously injured or even killed in the event of sudden
braking or an accident.
● If the driver's seat interferes with the
child restraint system and prevents it
from being attached correctly, attach
the child restraint system to the right-
hand rear seat.
● Adjust the front passenger seat or sec-
ond seats so that it does not interfere
with the child restraint system.
● Only put a forward-facing or booster
child seat on the front seat when
unavoidable. When installing a forward-
facing or booster child seat on the front
passenger seat, move the seat as far
back as possible even if “AIR BAG
OFF” indicator light is illuminated. Fail-
ing to do so may result in death or seri-
ous injury if the airbags deploy (inflate).
165
1-8. Safety information
1
Before driving
Highlander_HV_U_(L/O_0808)
CAUTION
■ When installing a child restraint system
● When installing a child restraint system in the rear center seat, adjust both
seat cushions to the same position and align seatbacks at the same angle.
The seatbacks must be adjusted to the same angle. Otherwise, the child
restraint system cannot be securely restrained and this may cause death
or serious injuries in an accident.
● When using the LATCH anchors for a child restraint system, move the seat
as far back as possible (second seat only), with the seatback close to the
child restraint system.
● When a booster seat is installed, always ensure that the shoulder belt is
positioned across the center of the child's shoulder. The belt should be
kept away from the child's neck, but not so that it could fall off the child's
shoulder. Failing to do so may result in death or serious injury in the event
of an accident or sudden braking.
● Ensure that the belt and tab are securely locked and the seat belt is not
twisted.
● Push and pull the child seat from side to side and forward to be sure it is
secure.
● After securing a child restraint system, never adjust the seat.
● Follow all installation instructions provided by the child restraint system
manufacturer.
■ Do not use a seat belt extender
If a seat belt extender is used when installing a child restraint system, the
seat belt will not securely hold the child restraint system, which could cause
death or serious injury to the child or other passengers in the event of an
accident.
■ To correctly attach a child restraint system to the anchors
When using the LATCH anchors, be sure that there are no foreign objects
around the anchors and that the seat belt is not caught behind the child
restraint. Make sure the child restraint system is securely attached, or it may
cause death or serious injury to the child or other passengers in the event of
a sudden stop or an accident.
166
1-8. Safety information
Highlander_HV_U_(L/O_0808)
When driving
2
167
Highlander_HV_U_(L/O_0808)
2-1. Driving procedures
Driving the vehicle............ 168
Power (ignition)
switch............................. 178
EV-Drive Mode................. 182
Transmission
..................... 184
Turn signal lever .............. 186
Parking brake................... 187
Horn ................................. 188
2-2. Instrument cluster
Gauges and meters ......... 189
Indicators and warning
lights .............................. 191
Multi-information
display............................ 195
2-3. Operating the lights and
wipers
Headlight switch............... 205
Fog light switch ................ 209
Windshield wipers and
washer ........................... 210
Rear window wiper and
washer ........................... 212
2-4. Using other driving
systems
Cruise control................... 213
Rear view monitor
system ........................... 216
Driving assist systems ..... 220
Hill-start assist control...... 224
2-5. Driving information
Utility vehicle
precautions .................... 226
Cargo and luggage .......... 231
Vehicle load limits ............ 235
Winter driving tips ............ 236
Trailer towing ................... 240
Dinghy towing .................. 250
168
Highlander_HV_U_(L/O_0808)
2-1. Driving procedures
Driving the vehicle
The following procedures should be observed to ensure safe driv-
ing.
■ Starting the hybrid system
→P. 1 7 8
■ Driving
With the brake pedal depressed, shift the shift lever to D.
(→P. 184)
Release the parking brake. (→P. 187)
Gradually release the brake pedal and gently depress the
accelerator pedal to accelerate the vehicle.
■ Stopping
With the shift lever in D, depress the brake pedal.
If necessary, set the parking brake.
When the vehicle is stopped for an extended period of time, shift
the shift lever to P. (→P. 184)
■ Parking the vehicle
With the shift lever in D, depress the brake pedal.
Set the parking brake. (→P. 187)
Shift the shift lever to P. (→P. 184)
When parking on a hill, if necessary, block the wheels.
Press the “POWER” switch to stop the hybrid system.
Lock the door, making sure that you have the key on your
person.
STEP
1
STEP
2
STEP
3
STEP
1
STEP
2
STEP
1
STEP
2
STEP
3
STEP
4
STEP
5
169
2-1. Driving procedures
2
When driving
Highlander_HV_U_(L/O_0808)
Starting on a steep uphill
Firmly set the parking brake and shift the shift lever to D.
Gently depress the accelerator pedal.
Release the parking brake.
■ Driving in the rain
● Drive carefully when it is raining, because visibility will be reduced, the
windows may become fogged-up, and the road will be slippery.
● Drive carefully when it starts to rain, because the road surface will be
especially slippery.
● Refrain from high speeds when driving on an expressway in the rain,
because there may be a layer of water between the tires and the road
surface, preventing the steering and brakes from operating properly.
■ Breaking in your new Toyota
To extend the life of the vehicle, the following precautions are recommended
to observe:
● For the first 186 miles (300 km):
Avoid sudden stops.
● For the first 500 miles (800 km):
Do not tow a trailer.
● For the first 621 miles (1000 km):
• Do not drive at extremely high speeds.
• Avoid sudden acceleration.
• Do not drive continuously in the low gears.
• Do not drive at a constant speed for extended periods.
■ Drum-in-disc type parking brake system
Your vehicle has a drum-in-disc type parking brake system.
This type of brake system needs bedding-down of the brake shoes periodi-
cally or whenever the parking brake shoes and/or drums are replaced.
Have your Toyota dealer perform the bedding-down.
STEP
1
STEP
2
STEP
3
170
2-1. Driving procedures
Highlander_HV_U_(L/O_0808)
■ Operating your vehicle in a foreign country
Comply with the relevant vehicle registration laws and confirm the availability
of the correct fuel. (→P. 540)
■ For efficient use
● Put the shift lever into D when driving
In the N position, the gasoline engine operates but electricity cannot be
generated. The hybrid battery (traction battery) will be discharged requir-
ing unnecessary engine power to recharge.
● Drive your vehicle smoothly
Avoid abrupt acceleration and deceleration. Gradual acceleration and
deceleration will make more effective use of the electric motor (traction
motor) without having to use gasoline engine power.
● Avoid repeated acceleration
Repeated acceleration consumes hybrid battery (traction battery) power,
resulting in poor acceleration. Battery power can be restored by driving
with the accelerator pedal slightly released.
● Put the shift lever into P when parking
In the N position, the hybrid battery (traction battery) does not recharge.
Leaving the shift lever in N for an extended period of the time may dis-
charge the hybrid battery. The vehicle cannot run if the hybrid battery is
discharged.
■ Normal characteristics after turning off the hybrid system
Approximately five hours after the hybrid system is turned off, you may hear
sound coming from under the vehicle for several minutes. This is because
the fuel evaporation leakage check is performed. It does not indicate a mal-
function.
171
2-1. Driving procedures
2
When driving
Highlander_HV_U_(L/O_0808)
■ Environmentally friendly driving
■ Brake actuator
The brake actuator uses brake fluid pressurized by the pump to power-assist
the brakes. If the brake actuator fails during driving, the brake system warn-
ing light comes on and the buzzer sounds continuously. In this case, the
brakes may not work properly. If they do not work well, depress the brake
pedal firmly. If the brake system warning light comes on, immediately stop
your vehicle and contact your Toyota dealer.
In the following conditions, you may hear a sound in the engine compart-
ment. This is not a malfunction.
● The driver's door is opened with the hybrid system turned off.
● The brake pedal is depressed with the hybrid system turned off.
● After the hybrid system is turned on.
● The brake pedal is depressed repeatedly with the hybrid system turned
on.
● After the hybrid system is turned off.
The brake pedal may be hard to depress or the brake pedal stroke may be
short before turning the hybrid system on. This is not a malfunction.
■ When braking the vehicle
When applying brakes, you may hear a sound coming from the motor gener-
ator.
However, this does not indicate any trouble.
Environmentally friendly driving can be
achieved by driving within the variable
economy zone. The variable economy
zone indicator will come on when the
vehicle reaches a speed of 2.5 mph (4
km/h) with the shift lever in D. The vari-
able economy indicator will go off when
the vehicle speed falls below 1.2 mph
(2 km/h) or the shift lever is shifted to a
position other than D.
172
2-1. Driving procedures
Highlander_HV_U_(L/O_0808)
CAUTION
■ When starting the vehicle
Always keep your foot on the brake pedal while stopped with the hybrid sys-
tem operating. This prevents the vehicle from creeping.
■ When driving the vehicle
● Do not drive if you are unfamiliar with the location of the brake and accel-
erator pedals to avoid depressing the wrong pedal.
• Accidentally depressing the accelerator pedal instead of the brake
pedal will result in sudden acceleration that may lead to an accident
that could result in death or serious injury.
• When backing up, you may twist your body around, leading to a diffi-
culty in operating the pedals. Make sure to operate the pedals properly.
• Make sure to keep a correct driving posture even when moving the
vehicle only slightly, allowing you to depress the brake and accelerator
pedals properly.
• Depress the brake pedal using your right foot. Depressing the brake
pedal using your left foot may delay response in an emergency, result-
ing in an accident.
● The driver should pay attention to pedestrians when the vehicle is pow-
ered only by the electric motor (traction motor). Because there is no
engine noise, the pedestrians may misjudge the vehicle’s movement.
● Do not drive the vehicle over or stop the vehicle near flammable materials.
The exhaust system and exhaust gases can be extremely hot. This may
cause a fire if there is any flammable material nearby.
● Do not let the vehicle roll backwards while the shift lever is in a driving
position, or roll forward while the shift lever is in R.
Doing so may cause the hybrid system not to operate or lead to poor
brake and steering performance, resulting in an accident or damage to the
vehicle.
● If the smell of exhaust is noticed inside the vehicle, open the windows and
check that the back door is closed. Large amounts of exhaust in the vehi-
cle can cause driver drowsiness and an accident, resulting in death or a
serious health hazard. Have the vehicle inspected by your Toyota dealer
immediately.
173
2-1. Driving procedures
2
When driving
Highlander_HV_U_(L/O_0808)
CAUTION
● Do not under any circumstances shift the shift lever to P, R or N while the
vehicle is moving.
Doing so can cause significant damage to the transmission system and
may result in a loss of vehicle control.
● Do not shift the shift lever to N while the vehicle is moving.
Doing so may cause the engine brake to not operate properly and lead to
an accident.
● Do not turn the hybrid system off while driving.
The power steering system will not operate properly if the hybrid system is
off.
● Use engine braking to maintain a safe speed when driving down a steep
hill.
Using the brakes continuously may cause the brakes to overheat and lose
effectiveness. (→P. 184)
● When stopped on an inclined surface, use the brake pedal and parking
brake to prevent the vehicle from rolling backward or forward and causing
an accident.
● Do not adjust the position of the steering wheel, the seat, or the inside or
outside rear view mirrors while driving.
Doing so may result in a loss of vehicle control that can cause accidents
that may result in death or serious injury.
● Always check that all passengers' arms, heads or other parts of their bod-
ies are not outside the vehicle, as this may result in death or serious injury.
● Do not drive in excess of the speed limit. Even if the legal speed limit per-
mits it, do not drive over 85 mph (140 km/h) unless your vehicle has high-
speed capability tires. Driving over 85 mph (140 km/h) may result in tire
failure, loss of control and possible injury. Be sure to consult a tire dealer
to determine whether the tires on your vehicle are high-speed capability
tires or not before driving at such speeds.
■ When driving on slippery road surfaces
● Sudden braking, acceleration and steering may cause tire slippage and
reduce your ability to control the vehicle, resulting in an accident.
174
2-1. Driving procedures
Highlander_HV_U_(L/O_0808)
CAUTION
● Sudden changes in braking force, such as engine braking and regenera-
tive braking caused by shifting the shift lever to the B position, may cause
the vehicle to skid, resulting in an accident.
● After driving through a puddle, lightly depress the brake pedal to make
sure that the brakes are functioning properly. Wet brake pads may prevent
the brakes from functioning properly. If the brakes on only one side are wet
and not functioning properly, steering control may be affected, resulting in
an accident.
■ When shifting the shift lever
Be careful not to shift the shift lever with the accelerator pedal depressed.
This may lead to unexpected rapid acceleration of the vehicle that may
cause an accident and result in death or serious injury.
■ When the vehicle is stopped
● Do not race the hybrid system.
If the vehicle is in any gear other than P or N, the vehicle may accelerate
suddenly and unexpectedly, and may cause an accident.
● Do not leave the vehicle with the hybrid system on for a long time.
If such a situation cannot be avoided, park the vehicle in an open space
and check that exhaust fumes do not enter the vehicle interior.
● Always keep a foot on the brake pedal while the hybrid system is operating
to prevent an accident caused by the vehicle moving.
■ When the vehicle is parked
● Do not leave glasses, cigarette lighters, spray cans, or soft drink cans in
the vehicle when it is in the sun.
Doing so may result in the following.
• Gas may leak from a cigarette lighter or spray can, and may lead to a
fire.
• The temperature inside the vehicle may cause the plastic lenses and
plastic material of eye glasses to deform or crack.
• Soft drink cans may fracture, causing the contents to spray over the
interior of the vehicle, and may also cause a short circuit in the vehi-
cle's electrical components.
175
2-1. Driving procedures
2
When driving
Highlander_HV_U_(L/O_0808)
CAUTION
● Always apply the parking brake, shift the shift lever to P, stop the hybrid
system and lock the vehicle.
Do not leave the vehicle unattended while the hybrid system is operating.
● Do not touch the exhaust pipe while the hybrid system is operating or
immediately after turning the hybrid system off.
Doing so may cause burns.
● Do not leave the hybrid system operating in an area with snow build-up, or
where it is snowing. If snowbanks build up around the vehicle while the
hybrid system is operating, exhaust gases may collect and enter the vehi-
cle. This may lead to death or a serious health hazard.
■ Exhaust gases
Exhaust gases include harmful carbon monoxide (CO) that is colorless and
odorless. Inhaling exhaust gases may lead to death or a serious health haz-
ard.
● If the vehicle is in a poorly ventilated area, stop the hybrid system. In a
closed area, such as a garage, exhaust gases may collect and enter the
vehicle. This may lead to death or a serious health hazard.
● The exhaust should be checked occasionally. If there is a hole or crack
caused by corrosion, damage to a joint or abnormal exhaust noise, be
sure to have the vehicle inspected and repaired by your Toyota dealer.
Failure to do so may allow exhaust gases to enter the vehicle, resulting in
death or a serious health hazard.
■ When taking a nap in the vehicle
Always turn the hybrid system off. Otherwise, you may accidentally move the
shift lever or depress the accelerator pedal, which could cause an accident
or fire due to hybrid system overheating. Additionally, if the vehicle is parked
in a poorly ventilated area, exhaust gases may collect and enter the vehicle,
leading to death or a serious health hazard.
■ When braking the vehicle
● When the brakes are wet, drive more cautiously.
Braking distance increases when the brakes are wet, and may cause one
side of the vehicle to brake differently than the other side. Also the parking
brake may not securely hold the vehicle.
176
2-1. Driving procedures
Highlander_HV_U_(L/O_0808)
CAUTION
● If the electronically controlled brake system does not operate, do not fol-
low other vehicles closely and avoid downhills or sharp turns that require
braking.
In this case, braking is still possible, but it will require more force on the
pedal than usual. Braking distance may also increase.
● The brake system consists of 3 individual hydraulic systems: If one of the
systems fails, the others will still operate. In this case, the brake pedal
should be depressed more firmly than usual and braking distance
becomes longer. If this happens, do not continue to drive the vehicle.
■ If the vehicle becomes stuck or bogged
Do not spin the wheels recklessly when any of the tires is up in the air, or
stuck in sand or mud etc. This may damage the drive system components or
propel the vehicle forward (or in another direction) and cause an accident.
■ If you hear a squealing or scraping noise (brake pad wear limit indica-
tors)
Have the brake pads checked and replaced by your Toyota dealer as soon
as possible.
The rotor damage can result if the pads are not replaced when needed.
It is dangerous to drive the vehicle when the wear limits of the brake pads
and/or those of the brake discs are exceeded.
■ If you get a flat tire while driving
A flat or damaged tire may cause the following situations. Hold the steering
wheel firmly and gradually press the brake pedal to slow down the vehicle.
● It may be difficult to control your vehicle.
● The vehicle will make abnormal sounds.
● The vehicle will behave abnormally.
Replace a flat tire with a new one. (→P. 514)
177
2-1. Driving procedures
2
When driving
Highlander_HV_U_(L/O_0808)
NOTICE
■ When driving the vehicle
Do not use the accelerator pedal or depress the accelerator and brake ped-
als together to hold the vehicle on a hill.
■ When parking the vehicle
Always put the shift lever in P. Failure to do so may cause the vehicle to
move or the vehicle may accelerate suddenly if the accelerator pedal is acci-
dentally depressed.
■ Avoiding damage to vehicle parts
● Do not turn the steering wheel fully in either direction and hold it there for a
long time.
Doing so may damage the power steering motor.
● When driving over bumps in the road, drive as slowly as possible to avoid
damaging the wheels, underside of the vehicle, etc.
■ When encountering flooded roads
Do not drive on a road that has flooded after heavy rain etc. Doing so may
cause the following serious damage to the vehicle.
● Engine stalling
● Short in electrical components
● Engine damage caused by water immersion
In the event that you drive on a flooded road and the vehicle is flooded, be
sure to have your Toyota dealer check the following.
● Brake function
● Changes in quantity and quality of oil and fluid used for the engine, hybrid
transaxle, rear motor transaxle, etc.
● Lubricant condition for the bearings and suspension joints (where possi-
ble) and the function of all joints, bearings, etc.
178
2-1. Driving procedures
Highlander_HV_U_(L/O_0808)
Power (ignition) switch
■ Starting the hybrid system
Performing the following operations when carrying the electronic
key on your person starts the hybrid system or changes “POWER”
switch modes.
Check that the parking brake is set.
Check that the shift lever is set in P.
Sit in the driver’s seat and firmly depress the brake pedal.
The “POWER” switch indicator turns green. If the indicator does
not turn green, the hybrid system cannot be started.
Press the “POWER” switch.
The hybrid system can be
started from any mode.
After a while, the “READY”
indicator comes on with a beep
sound.
The vehicle can move when
the “READY” indicator is on
even if the engine is stopped.
STEP
1
STEP
2
STEP
3
STEP
4
179
2-1. Driving procedures
2
When driving
Highlander_HV_U_(L/O_0808)
■ Changing “POWER” switch modes
Modes can be changed by pressing the “POWER” switch with
the brake pedal released. (The mode changes each time the
switch is pressed.)
OFF*
The emergency flashers can
be used.
ACCESSORY mode
Some electrical components
such as the audio system can
be used.
The “POWER” switch indicator
turns amber.
ON mode
All electrical components can
be used.
The “POWER” switch indicator
turns amber.
*: If the shift lever is in a position
other than P when turning off
the hybrid system, the
“POWER” switch will be turned
to ACCESSORY mode, not
OF F.
180
2-1. Driving procedures
Highlander_HV_U_(L/O_0808)
■ Steering lock release
■ If the hybrid system does not start
The immobilizer system may not have been deactivated. (→P. 123)
■ When the “POWER” switch indicator flashes in amber
The system may be malfunctioning. Have the vehicle inspected by your
Toyota dealer immediately.
■ If the “READY” indicator does not come on
If the “READY” indicator does not come on when you press the “POWER”
switch with the shift lever in P and the brake pedal depressed, contact your
Toyota dealer immediately.
■ Auto power off function
If the vehicle is left in ACCESSORY mode for more than an hour with the
shift lever in P, the “POWER” switch will automatically turn off.
■ When the ambient temperature is low, such as during winter driving
conditions
It may take time until the “READY” indicator comes on.
■ Sounds and vibrations specific to a hybrid vehicle
→P. 32
■ When the hybrid system is malfunctioning
→P. 501
■ Electronic key battery depletion
→P. 51
Make sure that the steering wheel lock is
released.
To release the steering wheel lock, gently
turn the wheel left or right while pressing
the “POWER” switch.
When the steering wheel lock is not
released, the “POWER” switch indicator
will flash in green.
181
2-1. Driving procedures
2
When driving
Highlander_HV_U_(L/O_0808)
■ When the electronic key battery is depleted
→P. 464
■ Conditions affecting operation
→P. 49
■ Note for the entry function
→P. 51
CAUTION
■ When starting the hybrid system
Always start the hybrid system while sitting in the driver's seat. Do not
depress the accelerator pedal while starting the hybrid system under any cir-
cumstances.
Doing so may cause an accident resulting in death or serious injury.
■ Stopping the hybrid system in an emergency
If you want to stop the hybrid system in an emergency while driving the vehi-
cle, push and hold the “POWER” switch for more than 3 seconds.
However, do not touch the “POWER” switch while driving except in an emer-
gency. If the hybrid system stops while the vehicle is being driven, this could
lead to an unexpected accident.
NOTICE
■ To prevent 12-volt battery from being discharge
Do not leave the “POWER” switch in ACCESSORY or ON mode for long
periods without the hybrid system on.
■ When starting the hybrid system
● Do not race a cold hybrid system.
● If the hybrid system becomes difficult to start, have the hybrid system
checked immediately by your Toyota dealer.
182
2-1. Driving procedures
Highlander_HV_U_(L/O_0808)
EV-Drive Mode
■ Situations in which EV-Drive Mode cannot be turned on
It may not be possible to turn EV-Drive Mode on in the following situations. If
it cannot be turned on, a buzzer will sound and a message will be shown on
the multi-information display.
● The temperature of the hybrid system is high.
The vehicle has been left in the sun, driven on a hill, driven at high
speeds, etc.
● The temperature of the hybrid system is low.
The vehicle has been left in temperatures lower than about 32
°F (0°C)
for a long period of time etc.
● The gasoline engine is warming up.
● The hybrid battery (traction battery) is low.
The remaining battery level indicated in the “Energy Monitor” display is
level 3 or lower. (→P. 35)
● Vehicle speed is about 25 mph (40 km/h) or more.
● The accelerator pedal is depressed firmly or the vehicle is on a hill etc.
● The windshield defogger is in use.
In EV-Drive Mode the electric motor (traction motor), powered by the
hybrid battery (traction battery), is used to drive the vehicle.
On/off
When EV-Drive Mode is turned
on, the EV-Drive Mode indica-
tor will come on. Pressing the
switch when in EV-Drive Mode
will return to normal driving
(using the gasoline engine and
electric motor [traction motor]).
183
2-1. Driving procedures
2
When driving
Highlander_HV_U_(L/O_0808)
■ Automatic cancelation of EV-Drive Mode
When driving in EV-Drive Mode, the gasoline engine may automatically
restart in the following situations. When EV-Drive Mode is canceled, a
buzzer will sound and the EV-Drive Mode indicator will flash and go off.
● The hybrid battery (traction battery) becomes low.
The remaining battery level indicated in the “Energy Monitor” display is
level 2 or lower. (→P. 35)
● Vehicle speed becomes more than about 25 mph (40 km/h).
● The accelerator pedal is depressed firmly or the vehicle is on a hill etc.
■ Possible driving distance when driving in EV-Drive Mode
Possible driving distance when driving in EV-Drive Mode is up to about 1/2
mile (1 km) if driven at a speed of about 25 mph (40 km/h) or less. (Possible
driving distance depends on the hybrid battery [traction battery] level and
driving conditions.)
■ Fuel economy
Highlander is designed to achieve the best possible fuel economy during
normal driving (using the gasoline engine and electric motor [traction
motor]). Driving in EV-Drive Mode more than necessary may lower fuel
economy.
CAUTION
■ Caution while driving
When driving in EV-Drive Mode, pay special attention to the area around the
vehicle. Because there is no engine noise, pedestrians, people riding bicy-
cles or other people and vehicles in the area may not be aware of the vehicle
starting off or approaching them, so take extra care while driving.
184
2-1. Driving procedures
Highlander_HV_U_(L/O_0808)
Transmission
Select a shift position appropriate for the driving conditions.
■ Shifting the shift lever
While the “POWER” switch is in ON mode, depress the
brake pedal and move the shift lever.
■ Shift position uses
Shift position Function
P Parking the vehicle or starting the hybrid system
R Reversing
N Neutral
D Normal driving
B Engine braking
185
2-1. Driving procedures
2
When driving
Highlander_HV_U_(L/O_0808)
■ When in heavy traffic
If the shift lever is in N, the hybrid battery (traction battery) will not be
charged. To help prevent the battery from discharging, avoid putting the shift
lever in N for an extended period of time.
■ Eco Driving Mode
When the accelerator pedal is depressed in Eco Driving Mode, it may take
more time to accelerate than usual. This is normal operation.
■ If the shift lever cannot be shifted from P
→P. 524
■ Selecting Eco Driving Mode
Use Eco Driving Mode to help achieve low fuel consumption
driving trips that involve frequent accelerating and braking.
On/off
When Eco Driving Mode is
turned on, the “ECON” indica-
tor will come on.
Press the switch once more to
cancel the Eco Driving Mode.
Eco Driving Mode helps you to
drive within the variable econ-
omy zone. (→P. 171)
186
2-1. Driving procedures
Highlander_HV_U_(L/O_0808)
Turn signal lever
■ Turn signals can be operated when
The “POWER” switch is in ON mode.
■ If the indicators flash faster than usual
Check that a light bulb in the front or rear turn signal lights has not burned
out.
Right turn
Left turn
Move and hold the lever
partway to signal a lane
change.
The right hand signal will flash
until you release the lever.
Move and hold the lever
partway to signal a lane
change.
The left hand signal will flash
until you release the lever.
187
2-1. Driving procedures
2
When driving
Highlander_HV_U_(L/O_0808)
Parking brake
NOTICE
■ Before driving
Fully release the parking brake.
Driving the vehicle with the parking brake set will lead to brake components
overheating, which may affect braking performance and increase brake
wear.
Sets the parking brake*
(Depress the pedal again
releases the parking brake.)
*: Fully depress the parking
brake pedal with your left
foot while depressing the
brake pedal with your right
foot.
U.S.A.
Canada
188
2-1. Driving procedures
Highlander_HV_U_(L/O_0808)
Horn
■ After adjusting the steering wheel
Make sure that the steering wheel is securely locked.
The horn may not sound if the steering wheel is not securely locked.
(→P. 108)
To sound the horn, press on or
close to the mark.
189
2
When driving
Highlander_HV_U_(L/O_0808)
2-2. Instrument cluster
Gauges and meters
The following gauges and meters illuminate when the “POWER”
switch is in ON mode.
Power meter
Displays the instantaneous output from the hybrid system in approxi-
mate kilowatts.
Engine coolant temperature gauge
Displays the engine coolant temperature.
Fuel gauge
Displays the quantity of fuel remaining in the tank.
Speedometer
Displays the vehicle speed.
Odometer/trip meter switching and trip meter resetting button
Switches between odometer and trip meter displays. Pushing and hold-
ing the button will reset the trip meter when the trip meter is being dis-
played.
190
2-2. Instrument cluster
Highlander_HV_U_(L/O_0808)
Instrument panel light control
The brightness of the instrument panel lights can be adjusted.
Brighter
Darker
When the headlight switch is
turned on, the brightness will
be reduced slightly unless the
control dial is turned fully up.
Odometer/Trip meter
Odometer
Displays the total distance the vehicle has been driven.
Trip meter
Displays the distance the vehicle has been driven since the
meter was last reset. Trip meters A and B can be used to
record and display different distances independently.
■ Power meter “CHARGE” zone
The “CHARGE” zone indicates regeneration* status. Regenerated energy
will be used to charge the battery.
*: When used in this manual, “regeneration” refers to the conversion of
energy created by the movement of the vehicle into electrical energy.
NOTICE
■ To prevent damage to the engine and its components
The gasoline engine may be overheating if the temperature gauge is in the
red zone (H). In this case, immediately stop the vehicle in a safe place, and
check the engine after it has cooled completely. (
→P. 532)
191
2-2. Instrument cluster
2
When driving
Highlander_HV_U_(L/O_0808)
Indicators and warning lights
The indicator and warning lights on the instrument cluster and cen-
ter panel inform the driver of the status of the vehicle’s various sys-
tems.
Instrument cluster
Center panel (vehicles without navigation system)
192
2-2. Instrument cluster
Highlander_HV_U_(L/O_0808)
Center panel (vehicles with navigation system)
■ Indicators
The indicators inform the driver of the operating state of the
vehicle’s various systems.
Turn signal indicator
(→P. 186)
Headlight indicator
(→P. 205)
Headlight high beam
indicator (→P. 207)
Tail light indicator
(→P. 205)
Slip indicator
(→P. 221)
(if equipped)
Front fog light indicator
(→P. 209)
Shift position indicators (→P. 184)
SRS airbag on-off indi-
cator (→P. 145)
Cruise control indicator
(→P. 213)
Immobilizer system/
alarm (if equipped) indi-
cator (→P. 123, 127)
*
1
*
2
*
3
*
3
193
2-2. Instrument cluster
2
When driving
Highlander_HV_U_(L/O_0808)
*
1
: For vehicles sold in U.S.A.
*
2
: For vehicles sold in Canada
*
3
: These lights turn on when the “POWER” switch is turned to ON
mode to indicate that a system check is being performed. They will
turn off after the hybrid system is started, or after a few seconds.
There may be a malfunction in a system if a light does not come on,
or if the lights do not turn off. Have the vehicle inspected by your
Toyota dealer for details.
■ Warning lights
Warning lights inform the driver of malfunctions in any of the
vehicle’s systems. (→P. 500)
“ECON” indicator
(→P. 185)
“READY” indicator
(→P. 178)
Variable economy zone
indicator (→P. 171)
“EV” indicator (→P. 182)
(red
indicator)
(yellow
indicator)
*
1, 5
*
1, 4
*
1
*
1, 5
*
1, 4
*
1
*
1, 5
*
1, 4
*
1
*
1
*
2
*
3
*
1
194
2-2. Instrument cluster
Highlander_HV_U_(L/O_0808)
CAUTION
■ If a safety system warning light does not come on
Should a safety system light such as the ABS and SRS airbag warning light
not come on when you start the hybrid system, this could mean that these
systems are not available to help protect you in an accident, which could
result in death or serious injury. Have the vehicle inspected by your Toyota
dealer immediately if this occurs.
*
1
: These lights turn on when the “POWER” switch is turned to ON
mode to indicate that a system check is being performed. They will
turn off after the hybrid system is started, or after a few seconds.
There may be a malfunction in a system if a light does not come on,
or if the lights do not turn off. Have the vehicle inspected by your
Toyota dealer for details.
*
2
: Vehicles without navigation system
*
3
: Vehicles with navigation system
*
4
: For vehicles sold in U.S.A.
*
5
: For vehicles sold in Canada
195
2-2. Instrument cluster
2
When driving
Highlander_HV_U_(L/O_0808)
Multi-information display
The multi-information display presents the driver with a variety of
driving-related data, including the current outside temperature and
clock.
● Outside temperature
Indicates the outside tempera-
ture.
The temperature range that
can be displayed is from -40°F
(-40°C) to 122°F (50°C).
● Clock (→ P. 198)
Indicates and sets the time.
● Trip information (→P. 196)
Displays cruising range, fuel
consumption and other cruis-
ing-related information.
● Automatic air conditioning
system display (if equipped)
(→P. 260)
Automatically displayed when
the automatic air conditioning
is turned on.
● Rear view monitor
(→P. 216)
Automatically displayed when
the shift lever is moved into the
R position.
● Warning messages
(→P. 509)
Automatically displayed when
a malfunction occurs in one of
the vehicle’s systems.
196
2-2. Instrument cluster
Highlander_HV_U_(L/O_0808)
Trip information
Push the “DISP” button to dis-
play trip information.
Display items can be switched
by pressing the “DISP” button.
■ Energy monitor
Displays the status of the hybrid system. (→P. 35)
■ Instantaneous fuel consumption
Displays the instantaneous fuel consumption.
■ Average fuel consumption after refueling
Displays the average fuel consumption since the vehicle was last
refueled.
■ Cruising range
Displays the estimated maximum distance that can be driven with
the quantity of fuel remaining.
• This distance is computed based on your average fuel consumption. As
a result, the actual distance that can be driven may differ from that dis-
played.
• When only a small amount of fuel is added to the tank, the display may
not be updated.
■ Average fuel consumption
Displays the average fuel consumption since the function was
reset.
This function can be reset by pressing the “DISP” button for longer than
one second when the average fuel consumption is displayed.
197
2-2. Instrument cluster
2
When driving
Highlander_HV_U_(L/O_0808)
■ Driving distance
Displays the driving distance since the hybrid system was started.
■ Average fuel consumption after refueling history
Displays the previous five average fuel consumption values.
■ Tire inflation pressure
Displays inflation pressure of each tire. There is no correlation
between the order of the displayed values and the tire positions.
It may take a few minutes to display the tire inflation pressure after the
“POWER” switch is turned to ON mode. It may also take a few minutes
to display the tire inflation pressure after inflation pressure has been
adjusted.
Setting up the displays
Display the set up screen on the
multi-information display when
the vehicle is stopped.
Press and hold the “DISP” button
to display the set up screen.
Select the desired item on the
menu screen.
Press and hold the “DISP” button
to enter the setting mode.
STEP
1
STEP
2
198
2-2. Instrument cluster
Highlander_HV_U_(L/O_0808)
■ Setting the clock
Select “CLOCK” on the menu screen. Press and hold the
“DISP” button until the display changes.
Press the “DISP” button to adjust
the hours.
After adjusting the hours, wait 5
seconds to allow the hours to be
automatically input.
Press the “DISP” button to adjust
the minutes.
After adjusting the minutes, wait 5
seconds to allow the minutes to
be automatically input.
STEP
1
STEP
2
STEP
3
199
2-2. Instrument cluster
2
When driving
Highlander_HV_U_(L/O_0808)
■ Setting the display
Select “DISPLAY” on the menu screen. Press and hold the
“DISP” button until the display changes.
Select the desired item on the
menu screen.
Press and hold the “DISP” button
to enter the setting mode.
● Setting the day mode
Select “DAY MODE” on the menu screen. Press and hold the
“DISP” button until the display changes.
Press the “DISP” button to select “ON” or “OFF”.
After setting the day mode, wait 5 seconds to allow the mode to be
automatically input.
● Setting the background color
Select “BACKGROUND COLOR” on the menu screen. Press
and hold the “DISP” button until the display changes.
Press the “DISP” button to select “BLACK” or “BLUE”.
After selecting a background color, wait 5 seconds to allow the color
to be automatically input.
STEP
1
STEP
2
STEP
1
STEP
2
STEP
1
STEP
2
200
2-2. Instrument cluster
Highlander_HV_U_(L/O_0808)
● Setting the brightness
Select “BRIGHTNESS” on the menu screen. Press and hold
the “DISP” button until the display changes.
Press the “DISP” button to adjust
the brightness.
+: Brighter
-: Darker
After adjusting the brightness,
wait 5 seconds to allow the bright-
ness to be automatically input.
● Setting the contrast
Select “CONTRAST” on the menu screen. Press and hold the
“DISP” button until the display changes.
Press the “DISP” button to adjust
the contrast.
+: Strengthen
-: Weaken
After adjusting the contrast, wait 5
seconds to allow the contrast to
be automatically input.
● Returning to the previous screen
Select “RETURN” on the menu screen. Press and hold the “DISP”
button until the display changes.
STEP
1
STEP
2
STEP
1
STEP
2
201
2-2. Instrument cluster
2
When driving
Highlander_HV_U_(L/O_0808)
■ Setting the tire inflation pressure information display
It is possible to set the tire inflation pressure information display so
that it is displayed when the hybrid system is first turned on.
Select “TIRE MONITOR INFO.” on the menu screen. Press
and hold the “DISP” button until the display changes.
Select “DISPLAY” on the menu screen. Press and hold the
“DISP” button until the display changes.
Press the “DISP” button to select
“ON” or “OFF”.
After adjusting the tire monitor
information, wait 5 seconds to
allow the display to be automati-
cally input.
● Returning to the previous screen
Select “RETURN” on the menu screen. Press and hold the “DISP”
button until the display changes.
STEP
1
STEP
2
STEP
3
202
2-2. Instrument cluster
Highlander_HV_U_(L/O_0808)
Setting up the rear view monitor display
Display the set up screen on the
multi-information display when
the vehicle is stopped and the
rear view monitor is turned on.
Press and hold the “DISP” button
to display the set up screen.
Select the desired item on the
menu screen.
Press and hold the “DISP” button
to enter the adjustment mode.
■ Setting the brightness
Select “BRIGHTNESS” on the menu screen. Press and hold
the “DISP” button until the display changes.
Press the “DISP” button to adjust
the brightness.
+: Brighter
-: Darker
After adjusting the brightness,
wait 5 seconds to allow the bright-
ness to be automatically input.
STEP
1
STEP
2
STEP
1
STEP
2
203
2-2. Instrument cluster
2
When driving
Highlander_HV_U_(L/O_0808)
■ Setting the contrast
Select “CONTRAST” on the menu screen. Press and hold the
“DISP” button until the display changes.
Press the “DISP” button to adjust
the contrast.
+: Strengthen
-: Weaken
After adjusting the contrast, wait 5
seconds to allow the contrast to
be automatically input.
■ Setting the color
Select “COLOR” on the menu screen. Press and hold the
“DISP” button until the display changes.
Press the “DISP” button to adjust
the color.
G: Green
R: Red
After selecting a color, wait 5 sec-
onds to allow the color to be auto-
matically input.
■ Setting the tone
Select “TONE” on the menu screen. Press and hold the
“DISP” button until the display changes.
Press the “DISP” button to adjust
the tone.
+: Brighter
-: Darker
After adjusting the tone, wait 5
seconds to allow the tone to be
automatically input.
STEP
1
STEP
2
STEP
1
STEP
2
STEP
1
STEP
2
204
2-2. Instrument cluster
Highlander_HV_U_(L/O_0808)
■ Returning to the previous screen
Select “RETURN” on the menu screen. Press and hold the “DISP”
button until the display changes.
■ System check display
After switching the “POWER” switch to ON mode, “SYSTEM CHECK” is dis-
played while system operation is checked. When the system check is com-
plete, the normal screen will return.
■ When using the multi-information
The display may seem dark and hard to see when viewed through sun-
glasses. Adjust the display (→P. 199, 202) or remove your sunglasses.
■ Liquid crystal display
Small bright spots or dots may appear on the liquid crystal display. This is a
particular characteristic of liquid crystal displays and does not indicate a mal-
function. No action is required.
■ Outside temperature display
When stopped, or driving at low speeds (less than 12 mph [20 km/h]), the
correct outside temperature may not be displayed, or the display may take
longer than normal to change.
■ Customization that can be configured at Toyota dealer
Setting of language selection can be changed.
(Customizable features →P. 567)
NOTICE
■ The multi-information display at low temperatures
Allow the interior of the vehicle to warm up before using the liquid crystal
information display. At extremely low temperatures, the information display
monitor may respond slowly, and display changes may be delayed.
205
2
When driving
Highlander_HV_U_(L/O_0808)
2-3. Operating the lights and wipers
Headlight switch
The headlights can be operated manually or automatically.
Type A
The side marker, park-
ing, tail, license plate
and instrument panel
lights turn on.
The headlights and all
lights listed above turn
on.
The headlights and
parking lights turn on
and off automatically.
(When the “POWER”
switch is turned to
IGNITION ON mode)
U.S.A. Canada
(if equipped)
206
2-3. Operating the lights and wipers
Highlander_HV_U_(L/O_0808)
Type B
The side marker, park-
ing, tail, license plate
and instrument panel
lights turn on.
The headlights and all
lights listed above turn
on.
The headlights and
parking lights turn on
and off automatically.
(When the “POWER”
switch is turned to
IGNITION ON mode)
Daytime running light
system is off.
207
2-3. Operating the lights and wipers
2
When driving
Highlander_HV_U_(L/O_0808)
Turning on the high beam headlights
With the headlights on, push
the lever forward to turn on the
high beams.
Pull the lever back to the center
position to turn the high beams
off.
Pull the lever toward you to
turn on the high beams.
Release the lever to turn them off.
You can flash the high beams
with the headlights on or off.
■ Daytime running light system (if equipped)
To make your vehicle more visible to other drivers, the headlights turn on
automatically (at a reduced intensity) whenever the hybrid system is started
and the parking brake is released. Daytime running lights are not designed
for use at night.
U.S.A.: Daytime running lights can be turned off by operating the switch.
■ Headlight control sensor (if equipped)
The sensor may not function properly if
an object is placed on the sensor, or any-
thing that blocks the sensor is affixed to
the windshield.
Doing so interferes with the sensor
detecting the level of ambient light and
may cause the automatic headlight sys-
tem to malfunction.
208
2-3. Operating the lights and wipers
Highlander_HV_U_(L/O_0808)
■ Automatic light off system
The headlights and tail lights turn off 30 seconds after driver’s door is
opened and closed if the “POWER” switch has been turned to ACCESSORY
mode or OFF.
To turn the lights on again, change the “POWER” switch to ON mode, or turn
the headlight switch off and then back to or .
■ Customization that can be configured at Toyota dealer
Settings (e.g. daytime running light system) can be changed.
(Customizable features →P. 567)
NOTICE
■ To prevent 12-volt battery from being discharged
Do not leave the lights on longer than necessary when the hybrid system is
off.
209
2-3. Operating the lights and wipers
2
When driving
Highlander_HV_U_(L/O_0808)
Fog light switch (if equipped)
The fog lights improve visibility in difficult driving conditions, such
as in rain or fog. They can be turned on only when the headlights are
on in low beam.
Off
Front fog lights on
210
2-3. Operating the lights and wipers
Highlander_HV_U_(L/O_0808)
Windshield wipers and washer
Wiper intervals can be adjusted for intermittent operation.
Intermittent windshield
wiper operation
Low speed windshield wiper
operation
High speed windshield
wiper operation
Temporary operation
Increases the intermittent
windshield wiper frequency
Decreases the intermittent
windshield wiper frequency
211
2-3. Operating the lights and wipers
2
When driving
Highlander_HV_U_(L/O_0808)
■ The windshield wipers and washer can be operated when
The “POWER” switch is in ON mode.
■ If no windshield washer fluid sprays
Check that the washer nozzles are not blocked and if there is washer fluid in
the windshield washer fluid reservoir.
NOTICE
■ When the windshield is dry
Do not use the wipers, as they may damage the windshield.
■ When there is no washer fluid spray from the nozzle
Damage to the washer fluid pump may be caused if the lever is pulled
toward you and held continually.
■ When a nozzle is blocked
Do not try to clear it with a pin or other object. The nozzle will be damaged.
Wash/wipe operation
Wipers operate automatically.
212
2-3. Operating the lights and wipers
Highlander_HV_U_(L/O_0808)
Rear window wiper and washer
■ The rear window wiper and washer can be operated when
The “POWER” switch is in ON mode.
NOTICE
■ When the rear window is dry
Do not use the wipers, as they may damage the rear window.
Intermittent window wiper
operation
Normal window wiper oper-
ation
Washer/wiper dual opera-
tion
Washer/wiper dual opera-
tion
213
2
When driving
Highlander_HV_U_(L/O_0808)
2-4. Using other driving systems
Cruise control
Use cruise control to maintain a set speed without using the acceler-
ator.
Indicator
Cruise control switch
■ Set the vehicle speed
Turn the “ON-OFF” button on.
Press the button once more to
deactivate the cruise control.
Accelerate or decelerate to
the desired speed and push
the lever down to set the
cruise control speed.
STEP
1
STEP
2
214
2-4. Using other driving systems
Highlander_HV_U_(L/O_0808)
■ Cruise control can be set when
● The shift lever is in D.
● Vehicle speed is above approximately 25 mph (40 km/h). Within the limits
of the hybrid system’s capabilities, cruising speed can be maintained on
up or down grades.
■ Accelerating
The vehicle can be accelerated normally. After acceleration, the set speed
resumes.
■ Adjusting the speed setting
Increase speed
Decrease speed
Hold the lever until the desired
speed setting is obtained.
Fine adjustment of the set
speed can be made by lightly
pushing the lever up or down
and releasing it.
■ Canceling and resuming regular acceleration
Cancel
Push the lever towards you to
cancel cruise control.
The speed setting is also can-
celed when the brakes are
applied.
Resume
To resume cruise control and
return to the set speed, push
the lever up.
215
2-4. Using other driving systems
2
When driving
Highlander_HV_U_(L/O_0808)
■ Automatic cruise control cancellation
The set speed is automatically cancelled in any of the following situations.
● Actual vehicle speed falls more than 10 mph (16 km/h) below the preset
vehicle speed.
At this time, the memorized set speed is not retained.
● Actual vehicle speed is below 25 mph (40 km/h).
● VSC is activated.
■ If the cruise control indicator light flashes
Turn the “ON-OFF” button off once, and then reactivate the system.
If the cruise control speed cannot be set or if the cruise control cancels
immediately after being activated, there may be a malfunction in the cruise
control system. Contact your Toyota dealer and have your Toyota inspected.
CAUTION
■ To avoid operating the cruise control by mistake
Keep the “ON-OFF” button off when not in use.
■ Situations unsuitable for cruise control
Do not use cruise control in any of the following situations.
Doing so may result in control of the vehicle being lost and could cause an
accident resulting in death or serious injury.
● In heavy traffic
● On roads with sharp bends
● On winding roads
● On slippery roads, such as those covered with rain, ice or snow
● On steep hills
216
2-4. Using other driving systems
Highlander_HV_U_(L/O_0808)
Rear view monitor system
Vehicles with navigation system
Refer to the “Navigation System Owner's Manual”.
Vehicles without navigation system
The rear view monitor system assists the driver by displaying an
image of the area behind the vehicle. The image is displayed in
reverse on the screen. This reversed image is a similar image to the
one on the inside rear view mirror.
The rear view image is dis-
played when the shift lever is
in the R position.
If the shift lever is shifted out of
R, the screen returns to the
previous one.
217
2-4. Using other driving systems
2
When driving
Highlander_HV_U_(L/O_0808)
■ Displayed area
■ Rear view monitor system camera
The area covered by the camera is lim-
ited. Objects that are close to either
corner of the bumper or under the
bumper cannot be seen on the screen.
The area displayed on the screen may
vary according to vehicle orientation or
road conditions.
In the following cases, it may become
difficult to see the images on the
screen, even when the system is func-
tioning correctly.
● The vehicle is in a dark area, such
as at night.
● The temperature near the lens is
extremely high or low.
● Water droplets are on the camera
lens or humidity is high, such as
when it rains.
● Foreign matter, such as snow or
mud, adheres to the camera lens.
● The sun or headlights are shining
directly into the camera lens.
218
2-4. Using other driving systems
Highlander_HV_U_(L/O_0808)
■ Smear effect
■ Setting the rear view monitor system display
→P. 202
If a bright light, such as sunlight
reflected off the vehicle body, is picked
up by the camera, a smear effect* char-
acteristic to the camera may occur.
*: Smear effect: A phenomenon that
occurs when a bright light is picked
up by the camera; when transmitted
by the camera, the light source
appears to have a vertical streak
above and below it.
219
2-4. Using other driving systems
2
When driving
Highlander_HV_U_(L/O_0808)
CAUTION
■ When using the rear view monitor system, observe the following pre-
cautions to avoid an accident that could result in death or serious inju-
ries.
● Never depend solely on the monitor system when reversing.
● Always check visually and with the mirrors to confirm your intended path is
clear.
● Depicted distances between objects and flat surfaces differ from actual
distances.
● Do not use the system if the back door is open.
■ Conditions which may affect the rear view monitor system
● If the back of the vehicle has been hit, the camera’s position and mounting
angle may have changed. Have the vehicle inspected by your Toyota
dealer.
● Rapid temperature changes, such as when hot water is poured on the
vehicle in cold weather, may cause the system to function abnormally.
● If the camera lens is dirty, it cannot transmit a clear image. Rinse with
water and wipe with a soft cloth. If extremely dirty, wash with a mild
cleanser and rinse.
● The displayed image may be darker and moving images may be slightly
distorted when the system is cold.
220
2-4. Using other driving systems
Highlander_HV_U_(L/O_0808)
Driving assist systems
To help enhance driving safety and performance, the following sys-
tems operate automatically in response to various driving situations.
Be aware, however, that these systems are supplementary and
should not be relied upon too heavily when operating the vehicle.
■ ABS (Anti-lock Brake System)
Helps to prevent wheel lock when the brakes are applied suddenly, or if
the brakes are applied while driving on a slippery road surface.
■ Brake assist
Generates an increased level of braking force after the brake pedal is
depressed when the system detects a panic stop situation.
■ VSC (Vehicle Stability Control)
Helps the driver to control skidding when swerving suddenly or turning
on slippery road surfaces.
■ TRAC (Traction Control)
Maintains drive power and prevents the four wheels from spinning
when starting the vehicle or accelerating on slippery roads.
■ Hill-start assist control
→P. 2 2 4
■ EPS (Electric Power Steering)
Employs an electric motor to reduce the amount of effort needed to turn
the steering wheel.
■ VDIM (Vehicle Dynamics Integrated Management)
Provides integrated control of the ABS, brake assist, VSC, TRAC and
EPS systems.
Maintains vehicle stability when swerving on slippery road surfaces by
controlling the brakes, hybrid system output, and the movement of the
four wheels.
221
2-4. Using other driving systems
2
When driving
Highlander_HV_U_(L/O_0808)
When the VSC/TRAC systems are operating
If the vehicle is in danger of slip-
ping, rolling backwards when
starting on an incline, or the four
wheels spin, the indicator flashes
to indicate that the VSC/TRAC
systems have been engaged.
● ABS: The slip indicator light
flashes when ABS is operat-
ing.
● VSC: A buzzer (intermittent)
sounds to indicate that VSC is
operating.
■ Sounds and vibrations caused by the ABS, TRAC, VSC and brake
assist
● A sound may be heard from the engine compartment when the hybrid
system is started or just after the vehicle begins to move. This sound
does not indicate that a malfunction has occurred in any of these sys-
tems.
● Any of the following conditions may occur when the above systems are
operating. None of these indicates that a malfunction has occurred.
• Vibrations may be felt through the vehicle body and steering.
• A motor sound may be heard after the vehicle comes to a stop.
■ EPS operation sound
When the steering wheel operates, a motor sound (whirring sound) may be
heard.
This does not indicate a malfunction.
222
2-4. Using other driving systems
Highlander_HV_U_(L/O_0808)
■ Reduced effectiveness of EPS
The effectiveness of EPS is reduced to prevent the system from overheating
when there is frequent steering input over an extended period of time. The
steering wheel may feel heavy as a result. Should this occur, refrain from
excessive steering input or stop the vehicle and turn the hybrid off. The sys-
tem should return to normal within 10 minutes.
CAUTION
■ The ABS does not operate effectively when
● Tires with inadequate gripping ability are used (such as excessively worn
tires on a snow covered road).
● The vehicle hydroplanes while driving at high speed on wet or slick road.
■ Stopping distance when the ABS is operating on the wet or slick roads
The ABS is not designed to shorten the vehicle's stopping distance. Always
maintain a safe distance from the vehicle in front of you in the following situ-
ations.
● When driving on dirt, gravel or snow-covered roads
● When driving with tire chains
● When driving over bumps in the road
● When driving over roads with potholes or uneven roads
■ TRAC may not operate effectively when
Directional control and power may not be achievable while driving on slip-
pery road surfaces even if the TRAC system is operating.
Do not drive the vehicle in conditions where stability and power may be lost.
■ When the VSC is activated
The slip indicator light flashes and a warning buzzer sounds. Always drive
carefully. Reckless driving may cause an accident. Exercise particular care
when the indicator light flashes and a buzzer sounds.
223
2-4. Using other driving systems
2
When driving
Highlander_HV_U_(L/O_0808)
CAUTION
■ Replacing tires
Make sure that all tires are of the same size, brand, tread pattern and total
load capacity. In addition, make sure that the tires are inflated to the appro-
priate tire pressure level.
The ABS and VSC systems will not function correctly if different tires are fit-
ted on the vehicle.
Contact your Toyota dealer for further information when replacing tires or
wheels.
■ Handling of tires and suspension
Using tires with any kind of problem or modifying the suspension will affect
the VDIM, and may cause the system to malfunction.
224
2-4. Using other driving systems
Highlander_HV_U_(L/O_0808)
Hill-start assist control
■ Hill-start assist control operating conditions
The system operates in the following situations:
• The shift lever is in a position other than P.
• The parking brake is not applied.
• The accelerator pedal is not depressed.
■ Hill-start assist control
● While hill-start assist control is operating, the brakes remain automati-
cally applied after the driver releases the brake pedal. The stop lights and
the high mounted stoplight turn on.
● Hill-start assist control operates for about 2 seconds after the brake pedal
is released.
● If the slip indicator does not flash and the buzzer does not sound when
the brake pedal is further depressed, slightly reduce the pressure on the
brake pedal (do not allow the vehicle to roll backward) and then firmly
depress it again. If the system still does not operate, check that the oper-
ating conditions explained above have been met.
Hill-start assist control helps to prevent the vehicle from rolling
backwards when starting on incline or slippery slope.
To engage hill-start assist con-
trol, further depress the brake
pedal when the vehicle is
stopped completely.
A buzzer will sound once to
indicate the system is acti-
vated. The slip indicator will
also start flashing.
225
2-4. Using other driving systems
2
When driving
Highlander_HV_U_(L/O_0808)
■ Hill-start assist control buzzer
● When hill-start assist control is activated, the buzzer will sound once.
● In the following situations, hill-start assist control will be canceled and the
buzzer will sound.
• No attempt is made to drive the vehicle within approximately 2 seconds
of releasing the brake pedal.
• The shift lever is moved to P.
• The parking brake is applied.
• The brake pedal is depressed again.
CAUTION
■ Hill-start assist control
● Hill-start assist control may not operate effectively on extremely steep
inclines or roads covered in ice.
● Do not use hill-start assist control to stop or park the vehicle on an incline.
226
Highlander_HV_U_(L/O_0808)
2-5. Driving information
Utility vehicle precautions
Utility vehicle feature
● Specific design characteristics give it a higher center of gravity
than ordinary passenger cars. This vehicle design feature causes
this type of vehicle to be more likely to rollover. And, utility vehicles
have a significantly higher rollover rate than other types of vehi-
cles.
● It is not designed for cornering at the same speeds as ordinary
passenger cars any more than low-slung sports cars designed to
perform satisfactorily under off-road conditions. Therefore, sharp
turns at excessive speeds may cause rollover.
This vehicle belongs to the utility vehicle class, which has higher
ground clearance and narrower tread in relation to the height of its
center of gravity.
227
2-5. Driving information
2
When driving
Highlander_HV_U_(L/O_0808)
CAUTION
■ Utility vehicle precautions
Always observe the following precautions to minimize the risk of serious per-
sonal injury or damage to your vehicle:
● In a rollover crash, an unbelted person is significantly more likely to die
than a person wearing a seat belt. Therefore, the driver and all passengers
should fasten their seat belts whenever the vehicle is moving.
● Avoid sharp turns or abrupt maneuvers, if at all possible.
Failure to operate this vehicle correctly may result in loss of control or
vehicle rollover causing death or serious injury.
● Loading cargo on the roof luggage carrier will make the center of the vehi-
cle gravity higher. Avoid high speeds, sudden starts, sharp turns, sudden
braking or abrupt maneuvers, otherwise it may result in loss of control or
vehicle rollover due to failure to operate this vehicle correctly.
● Always slow down in gusty crosswinds. Because of its profile and higher
center of gravity, your vehicle is more sensitive to side winds than an ordi-
nary passenger car. Slowing down will allow you to have better control.
● Do not drive horizontally across steep slopes. Driving straight up or
straight down is preferred. Your vehicle (or any similar off-road vehicle)
can tip over sideways much more easily than forward or backward.
228
2-5. Driving information
Highlander_HV_U_(L/O_0808)
Off-road driving
Your vehicle is not designed to be driven off-road. However, in the
event that off-road driving cannot be avoided, please observe the fol-
lowing precautions to help avoid the areas prohibited to vehicles.
● Drive your vehicle only in areas where off-road vehicles are permit-
ted to travel.
● Respect private property. Get owner’s permission before entering
private property.
● Do not enter areas that are closed. Honor gates, barriers and signs
that restrict travel.
● Stay on established roads. When conditions are wet, driving tech-
niques should be changed or travel delayed to prevent damage to
roads.
● Avoid driving on very steep, slippery roads and other surfaces,
such as sand, where the tires are liable to lose traction. Your vehi-
cle may not perform as well as conventional AWD on-road vehicles
on these surfaces.
■ Additional information for off-road driving
For owners in U.S. mainland, Hawaii and Puerto Rico:
To obtain additional information pertaining to driving your vehicle off-road,
consult the following organizations.
● State and Local Parks and Recreation Departments
● State Motor Vehicle Bureau
● Recreational Vehicle Clubs
● U.S. Forest Service and Bureau of Land Management
229
2-5. Driving information
2
When driving
Highlander_HV_U_(L/O_0808)
CAUTION
■ Off-road driving precautions
Always observe the following precautions to minimize the risk of serious per-
sonal injury or damage to your vehicle:
● Drive carefully when off the road. Do not take unnecessary risks by driving
in dangerous places.
● Do not grip the steering wheel spokes when driving off-road. A bad bump
could jerk the wheel and injure your hands. Keep both hands and espe-
cially your thumbs on the outside of the rim.
● Always check your brakes for effectiveness immediately after driving in
sand, mud, water or snow.
● After driving through tall grass, mud, rock, sand, rivers, etc., check that
there is no grass, bush, paper, rags, stone, sand, etc. adhering or trapped
on the underbody. Clear off any such matter from the underbody. If the
vehicle is used with these materials trapped or adhering to the underbody,
a breakdown or fire could occur.
● When driving off-road or in rugged terrain, do not drive at excessive
speeds, jump, make sharp turns, strike objects, etc. This may cause loss
of control or vehicle rollover causing death or serious injury. You are also
risking expensive damage to your vehicle’s suspension and chassis.
230
2-5. Driving information
Highlander_HV_U_(L/O_0808)
NOTICE
■ To prevent the water damage
Take all necessary safety measures to ensure that water damage to the
hybrid battery, hybrid system or other components does not occur.
● Water entering the engine compartment may cause severe damage to the
hybrid system. Water entering the interior may cause the hybrid battery
stowed under the rear seats to short circuit.
● Water entering the hybrid transaxle will cause deterioration in transmission
quality. The malfunction indicator may come on, and the vehicle may not
be drivable.
● Water can wash the grease from wheel bearings, causing rusting and pre-
mature failure, and may also enter the transaxle case, reducing the gear
oil’s lubricating qualities.
■ When you drive through water
If driving through water, such as when crossing shallow streams, first check
the depth of the water and the bottom of the river bed for firmness. Drive
slowly and avoid deep water.
■ Inspection after off-road driving
● Sand and mud that has accumulated in brake drums and around brake
discs may affect braking efficiency and may damage brake system compo-
nents.
● Always perform a maintenance inspection after each day of off-road driv-
ing that has taken you through rough terrain, sand, mud, or water. For
scheduled maintenance information, refer to the “Scheduled Maintenance
Guide” or “Owner’s Manual Supplement”.
231
2-5. Driving information
2
When driving
Highlander_HV_U_(L/O_0808)
Cargo and luggage
Capacity and distribution
Cargo capacity depends on the total weight of the occupants.
(Cargo capacity) = (Total load capacity) - (Total weight of occupants)
Steps for Determining Correct Load Limit
(1) Locate the statement “The combined weight of occupants and
cargo should never exceed XXX kg or XXX lbs.” on your vehicle's
placard.
(2) Determine the combined weight of the driver and passengers that
will be riding in your vehicle.
(3) Subtract the combined weight of the driver and passengers from
XXX kg or XXX lbs.
(4) The resulting figure equals the available amount of cargo and lug-
gage load capacity.
For example, if the “XXX” amount equals 1400 lbs. and there will be
five 150 lb passengers in your vehicle, the amount of available cargo
and luggage load capacity is 650 lbs. (1400 - 750 (5 × 150) = 650
lbs.)
(5) Determine the combined weight of luggage and cargo being
loaded on the vehicle. That weight may not safely exceed the
available cargo and luggage load capacity calculated in Step 4.
Take notice of the following information about storage precau-
tions, cargo capacity and load.
● Stow cargo and luggage in the luggage compartment whenever
possible. Be sure all items are secured in place.
● Be careful to keep the vehicle level. Placing the weight as far for-
ward as possible helps maintain vehicle balance.
● For better fuel economy, do not carry unnecessary weight.
232
2-5. Driving information
Highlander_HV_U_(L/O_0808)
(6)If your vehicle will be towing a trailer, load from your trailer will be
transferred to your vehicle. Consult this manual to determine how
this reduces the available cargo and luggage load capacity of your
vehicle.
Example on your vehicle
Cargo capacity
Total load capacity
When 2 people with the combined weight of 366 lb. (166 kg) are
riding in your vehicle, which has a total load capacity of 1200 lb. (544
kg), the available amount of cargo and luggage load capacity will be
as follows:
1200 lb. - 366 lb. = 834 lb. (544 kg -166 kg = 378 kg)
In this condition, if 3 more passengers with the combined weight of
388 lb. (176 kg) get on, the available cargo and luggage load will be
reduced as follows:
834 lb. - 388 lb. = 446 lb. (378 kg - 176 kg = 202 kg)
As shown in the above example, if the number of occupants
increases, the cargo and luggage load will be reduced by an amount
that equals the increased weight due to the additional occupants. In
other words, if an increase in the number of occupants causes an
excess of the total load capacity (combined weight of occupants plus
cargo and luggage load), you must reduce the cargo and luggage on
your vehicle.
233
2-5. Driving information
2
When driving
Highlander_HV_U_(L/O_0808)
CAUTION
■ Things that must not be carried in the luggage compartment
The following things may cause a fire if loaded in the luggage compart-
ment.
● Receptacles containing gasoline
● Aerosol cans
■ Storage precautions
● Do not place cargo or luggage in or on the following locations as the
item may get under the brake or accelerator pedal and prevent the
pedals from being depressed properly, block the driver’s vision, or hit
the driver or passengers, causing an accident.
• Driver’s feet
• Front passenger or rear seats (when stacking items)
• Luggage cover
• Instrument panel
• Dashboard
• Auxiliary box or tray that has no lid
● Secure all items in the occupant compartment, as they may shift and
injure someone during an accident or sudden braking.
● Never allow anyone to ride in the luggage compartment. It is not
designed for passengers. They should ride in their seats with their seat
belts properly fastened. Otherwise, they are much more likely to suffer
serious bodily injury, in the event of sudden braking or an accident.
■ Capacity and distribution
● Do not exceed the maximum axle weight rating or the total vehicle
weight rating.
● Even if the total load of occupant's weight and the cargo load is less
than the total load capacity, do not apply the load unevenly.
Improper loading may cause deterioration of steering or braking con-
trol which may cause death or serious injury.
234
2-5. Driving information
Highlander_HV_U_(L/O_0808)
CAUTION
■ Roof luggage carrier precautions
To use the roof rails as a roof luggage carrier, you must fit the roof rails
with two or more genuine Toyota cross rails or their equivalent.
When you load cargo on the roof luggage carrier, observe the following:
● Before driving, make sure the cargo is securely fastened on the roof
luggage carrier.
● Loading cargo on the roof luggage carrier will make the center of the
vehicle gravity higher. Avoid high speeds, sudden starts, sharp turns,
sudden braking or abrupt maneuvers, otherwise it may result in loss of
control or vehicle rollover due to failure to operate this vehicle correctly
and result in death or serious injury.
● If driving for a long distance, on rough roads, or at high speeds, stop
the vehicle now and then during the trip to make sure the cargo
remains in its place.
● Do not exceed 100 lb. (45 kg) cargo weight on the roof luggage carrier.
● Place the cargo so that its weight is
distributed evenly between the front
and rear axles.
● If loading long or wide cargo, never
exceed the vehicle overall length or
width.
(oP. 538)
Cross rails
Roof rails
235
2-5. Driving information
2
When driving
Highlander_HV_U_(L/O_0808)
Vehicle load limits
■ Total load capacity and seating capacity
These details are also described on the tire and loading information
label. (→P. 455)
CAUTION
■ Overloading the vehicle
Do not overload the vehicle.
It may not only cause damage to the tires, but also degrade steering and
braking ability, resulting in an accident.
Vehicle load limits include total load capacity, seating capacity,
towing capacity and cargo capacity.
■ Total load capacity: 1200 lb. (544 kg)
Total load capacity means the combined weight of occupants, cargo
and luggage.
■ Seating capacity: Without third seat
5 occupants (Front 2, Rear 3)
With third seat
7 occupants (Front 2, Rear 5)
Seating capacity means the maximum number of occupants whose
estimated average weight is 150 lb. (68 kg) per person.
■ Towing capacity: 3500 lb. (1500 kg)
Towing capacity means the maximum gross trailer weight (trailer
weight plus its cargo weight) that your vehicle is able to tow.
■ Cargo capacity
Cargo capacity may increase or decrease depending on the weight
and the number of occupants.
236
2-5. Driving information
Highlander_HV_U_(L/O_0808)
Winter driving tips
Carry out the necessary preparations and inspections before driving
the vehicle in winter. Always drive the vehicle in a manner appropri-
ate to the prevailing weather conditions.
■ Pre-winter preparations
● Use fluids that are appropriate to the prevailing outside tem-
peratures.
• Engine oil
• Engine/power control unit coolant
• Washer fluid
● Have a service technician inspect the level and specific grav-
ity of battery electrolyte.
● Have the vehicle fitted with four snow tires or purchase a set
of tire chains for the front tires.
Ensure that all tires are the same size and brand, and that chains
match the size of the tires.
■ Before driving the vehicle
Observe the following according to the driving conditions.
● Do not try to forcibly open a window or move a wiper that is
frozen. Pour warm water over the frozen area to melt the ice.
Wipe away the water immediately to prevent it from freezing.
● To ensure proper operation of the climate control system fan,
remove any snow that has accumulated on the air inlet vents
in front of the windshield.
● Remove any ice that has accumulated on the vehicle chassis.
● Periodically check for and remove any excess ice or snow
that may have accumulated in the wheel well or on the
brakes.
237
2-5. Driving information
2
When driving
Highlander_HV_U_(L/O_0808)
Selecting tire chains
Use the correct tire chain size when mounting the snow chains.
Chain size is regulated for each tire size.
Side chain
0.12 in. (3 mm) in diameter
0.39 in. (10 mm) in width
1.18 in. (30 mm) in length
Cross chain
0.16 in. (4 mm) in diameter
0.55 in. (14 mm) in width
0.98 in. (25 mm) in length
Regulations on the use of snow chains
● Regulations regarding the use of tire chains vary according to loca-
tion and type of road. Always check local regulations before install-
ing chains.
● Install the chains on the front tires.
● Retighten the chains after driving 1/4 - 1/2 mile (0.5 - 1.0 km).
■ When driving the vehicle
Accelerate the vehicle slowly and drive at a reduced speed suit-
able to road conditions.
■ When parking the vehicle
Park the vehicle and move the shift lever to P without setting the
parking brake. The parking brake may freeze up, preventing it
from being released.
238
2-5. Driving information
Highlander_HV_U_(L/O_0808)
■ Tire chains
Observe the following precautions when installing and removing chains.
● Install and remove tire chains in a safe location.
● Install tire chains on the front tires.
● Install tire chains following the instructions provided in the accompanying
manual.
CAUTION
■ Driving with snow tires
Observe the following precautions to reduce the risk of accidents.
Failing to do so may result in a loss of vehicle control and cause death or
serious injury.
● Use tires of the specified size.
● Maintain the recommended level of air pressure.
● Do not drive in excess of 75 mph (120 km/h), regardless of the type of
snow tires being used.
● Snow tires should be installed on all wheels.
■ Driving with tire chains
Observe the following precautions to reduce the risk of accidents.
Failing to do so may result in the vehicle being unable to be driven safely,
and may cause death or serious injury.
● Do not drive in excess of the speed limit specified for the tire chains being
used or 30 mph (50 km/h), whichever is lower.
● Avoid driving on bumpy road surfaces or over potholes.
● Avoid sudden turns and braking.
● Slow down sufficiently before entering a curve to ensure that vehicle con-
trol is maintained.
239
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2
When driving
Highlander_HV_U_(L/O_0808)
NOTICE
■ Repairing or replacing snow tires
Request repairs of and obtain replacement snow tires from Toyota dealers
or legitimate tire retailers.
This is because the removal and attachment of snow tires affects the opera-
tion of the tire pressure warning valves and transmitters.
■ Fitting tire chains
The tire pressure warning valves and transmitters may not function correctly
when tire chains are fitted.
240
2-5. Driving information
Highlander_HV_U_(L/O_0808)
Trailer towing
Your vehicle is designed primarily as a passenger carrying vehicle.
Towing a trailer will have an adverse effect on handling, perfor-
mance, braking, durability, and fuel consumption. For your safety
and the safety of others, do not overload the vehicle or trailer.
To tow a trailer safely, use extreme care and drive the vehicle in
accordance with the trailer's characteristics and operating condi-
tions.
The vehicle stability and braking performance are affected by trailer
stability, brake setting and performance, and the hitch.
Toyota warranties do not apply to damage or malfunction caused by
towing a trailer for commercial purposes.
Contact your Toyota dealer for further information about additional
requirements such as a towing kit.
241
2-5. Driving information
2
When driving
Highlander_HV_U_(L/O_0808)
Weight limits
Confirm that the gross trailer weight, gross vehicle weight, gross axle
weight and trailer tongue load are all within the limits.
Towing capacity: 3500 lb. (1500 kg)
● The gross trailer weight must never exceed towing capacity
described in the table above.
● The gross vehicle weight must
never exceed the GVWR indi-
cated the Certification Label.
● The gross axle weight on each
axle must never exceed the
GAWR indicated the Certifica-
tion Label.
242
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Towing related term
Towing related term Meaning
GVWR (Gross Vehicle
Weight Rating)
The maximum allowable gross vehicle
weight. The gross vehicle weight is the
total weight of the vehicle. When towing
a trailer, it is the sum of the vehicle
weight (including the occupants, cargo
and any optional equipment installed on
the vehicle) and the tongue load.
GAWR (Gross Axle Weight
Rating)
The maximum allowable gross axle
weight. The gross axle weight is the load
placed on each axle (front and rear).
Gross trailer weight
The sum of the trailer weight and the
weight of the cargo in the trailer
Towing capacity
The maximum allowable gross trailer
weight. Towing capacity is calculated
considering the base vehicle with neces-
sary vehicle equipment and occupants.
Additional optional equipment, passen-
gers and cargo in the vehicle will reduce
the towing capacity, gross trailer weight
include the trailer, cargo and necessary
equipment for towing.
Tongue load The load placed on the trailer hitch ball
243
2-5. Driving information
2
When driving
Highlander_HV_U_(L/O_0808)
Trailer tongue load
● A recommended tongue load varies in accordance with the types
of trailers or towing as described below.
● In order to ensure the recommended values shown below, the
trailer must be loaded by referring to the following instructions.
The trailer cargo load should be distributed so that the tongue load
is 9 to 11% of the gross trailer weight, not exceeding 350 lb. (158
kg).
(Tongue load / Gross trailer weight x 100 = 9 to 11%)
If the gross trailer weight is over 2000 lbs. (900 kg), it is necessary
to use a sway control device with sufficient capacity.
The gross trailer weight and tongue load can be measured with plat-
form scales found at a highway weighing station, building supply
company, trucking company, junk yard, etc.
Gross trailer weight
Tongue load
244
2-5. Driving information
Highlander_HV_U_(L/O_0808)
Hitch
Trailer hitch assemblies have different weight capacities established
by the hitch manufacturer. Even though the vehicle may be rated for
towing a higher weight, the operator must never exceed the maxi-
mum weight rating specified for the trailer hitch.
Trailer towing tips
Your vehicle will handle differently when towing a trailer. The 3 main
causes of vehicle-trailer accidents are driver error, excessive speed
and improper trailer loading. Keep the following in mind when towing.
● Before starting out, check the trailer lights and the vehicle-trailer
connections. Recheck after driving a short distance.
● Practice turning, stopping and reversing with the trailer attached in
an area away from traffic until you become accustomed to the feel
of the vehicle.
● Reversing with a trailer attached is difficult and requires practice.
Grip the bottom of the steering wheel and move your hand to the
left to move the trailer to the left. Move your hand to the right to
move the trailer to right. (This is generally opposite to reversing
without a trailer attached.) Avoid sharp or prolonged turning. Have
someone guide you when reversing to reduce the risk of an acci-
dent.
● As stopping distance is increased when towing a trailer, vehicle-to-
vehicle distance should be increased. For each 10 mph (16 km/h)
of speed, allow at least one vehicle and trailer length.
● Avoid sudden braking as you may skid, resulting in jackknifing and
loss of control. This is especially true on wet or slippery surfaces.
● Avoid jerky starts or sudden acceleration.
● Avoid jerky steering and sharp turns, and slow down before mak-
ing turns.
245
2-5. Driving information
2
When driving
Highlander_HV_U_(L/O_0808)
● Note that when making a turn, the trailer wheels will be closer than
the vehicle wheels to the inside of the turn. Compensate by making
a larger than normal turning radius.
● Crosswinds and rough roads will adversely affect handling of your
vehicle and trailer, causing sway. Periodically check the rear to
prepare for being passed by large trucks or buses, which may
cause your vehicle and trailer to sway. If swaying occurs, firmly grip
the steering wheel, reduce speed immediately but gradually, and
steer straight ahead. Never increase speed. If you make no
extreme correction with the steering or brakes, your vehicle and
trailer will stabilize.
● Take care when passing other vehicles. Passing requires consider-
able distance. After passing a vehicle, do not forget the length of
your trailer, and be sure you have plenty of room before changing
lanes.
● Due to the added load of the trailer, your vehicle's hybrid system
may overheat on hot days (at temperatures over 85°F [30°C])
when driving up a long or steep grade. If the engine coolant tem-
perature gauge indicates overheating, immediately turn off the air
conditioning (if in use), pull your vehicle off the road and stop in a
safe spot. (→P. 532)
● Always place wheel blocks under both the vehicle and the trailer
wheels when parking. Apply the parking brake firmly, and put the
transmission in P. Avoid parking on a slope, but if unavoidable, do
so only after performing the following:
Apply the brakes and keep them applied.
Have someone place wheel blocks under both the vehicle and
trailer wheels.
When the wheel blocks are in place, release the brakes slowly
until the blocks absorb the load.
Apply the parking brake firmly.
Shift into P and turn off the hybrid system.
STEP
1
STEP
2
STEP
3
STEP
4
STEP
5
246
2-5. Driving information
Highlander_HV_U_(L/O_0808)
● When restarting after parking on a slope:
With the transmission in the P position, start the hybrid sys-
tem. Be sure to keep the brake pedal pressed.
Shift into D or the R position (if reversing).
Release the parking brake and brake pedal and slowly pull or
back away from the wheel blocks. Stop and apply the brakes.
Have someone retrieve the blocks.
■ Before towing
Check that the following conditions are met:
● The vehicle's tires are properly inflated. (→P. 547)
● Trailer tires are inflated according to the trailer manufacturer's recom-
mendation.
● All trailer lights work.
● All lights work each time you connect them.
● The vehicle remains level when a loaded or unloaded trailer is hitched.
Do not drive if the vehicle is not level, and check for improper tongue
load, overloading, worn suspension, or other possible causes.
● The trailer cargo is securely loaded.
● The rear view mirrors conform to all applicable federal, state/provincial or
local regulations. If they do not, install rear view mirrors appropriate for
towing purposes.
■ Break-in schedule
If your vehicle is new or equipped with any new power train components
(such as an engine, transmission, differential and wheel bearing), Toyota
recommends that you do not tow a trailer until it has been driven for over 500
miles (800 km).
However, avoid full throttle acceleration.
STEP
1
STEP
2
STEP
3
STEP
4
247
2-5. Driving information
2
When driving
Highlander_HV_U_(L/O_0808)
■ Maintenance
● If you tow a trailer, your vehicle will require more frequent maintenance
due to the additional load. (See “Scheduled Maintenance Guide” or
“Owner’s Manual Supplement”.)
● Retighten the fixing bolts of the towing ball and bracket after approxi-
mately 600 miles (1000 km) of trailer towing.
CAUTION
■ Trailer towing precautions
● Follow all the instructions described in this section. Failure to do so could
cause an accident resulting in death or serious injury.
● Exceeding the towing capacity, GVWR or GAWR can cause an accident
resulting in death or serious personal injuries.
■ To avoid accident or injury
● Do not exceed 45 mph (72 km/h) or the posted towing speed limit, which-
ever is lower. As instability (swaying) of the towing vehicle-trailer combina-
tion increases as speed increases, exceeding 45 mph (72 km/h) may
cause loss of control.
● Do not exceed the trailer hitch assembly weight, gross vehicle weight,
gross axle weight and trailer tongue load capacities.
● Never load more weight in the back than in the front of the trailer. About
60% of the load should be in the front half of the trailer, and the remaining
40% in the rear.
● Do not use cruise control when you are towing.
● Slow down and downshift before descending steep or long downhill
grades. Do not make sudden downshifts.
● Avoid holding the brake pedal down too long or applying the brakes too
frequently. This could cause the brakes to overheat and result in reduced
braking efficiency.
● Do not tow the vehicle with the compact spare tire installed.
248
2-5. Driving information
Highlander_HV_U_(L/O_0808)
CAUTION
■ Hitches
● If you wish to install a trailer hitch, contact your Toyota dealer.
● Use only a hitch that conforms to the gross trailer weight requirement.
● The towing capacity of 3500 lb. (1500 kg) can only be guaranteed when
using a genuine Toyota hitch assembly or equivalent.
● Follow the directions supplied by the hitch manufacturer.
● Lubricate the hitch ball with a light coat of grease.
● Remove the trailer hitch whenever you are not towing a trailer. After
removing the hitch, seal any mounting hole in the vehicle body to prevent
entry of any substances into the vehicle.
■ When towing a trailer
● If the gross trailer weight exceeds 1000 lb. (453 kg), trailer brakes are
required. Toyota recommends trailers with brakes that conform to all appli-
cable federal and state/provincial regulations.
● Never tap into your vehicle's hydraulic system, as this will lower the vehi-
cle's braking effectiveness.
● Never tow a trailer without using a safety chain securely attached to both
the trailer and the vehicle. If damage occurs to the coupling unit or hitch
ball, there is danger of the trailer wandering into another lane.
249
2-5. Driving information
2
When driving
Highlander_HV_U_(L/O_0808)
NOTICE
■ When installing a trailer hitch
● Use only the position recommended by your Toyota dealer. Do not install
the trailer hitch on the bumper as this may cause body damage.
● Do not use axle-mounted hitches, as they can cause damage to the axle
housing, wheel bearings, wheels or tires.
■ Safety chain
A safety chain must always be used between the towing vehicle and the
trailer. Leave sufficient slack in the chain for turns. The chain should cross
under the trailer tongue to prevent the tongue from dropping to the ground in
the case that it becomes damaged or separated. For the correct safety chain
installation procedure, ask your Toyota dealer.
■ Do not directly splice trailer lights
Directly splicing trailer lights may damage your vehicle's electrical system
and cause a malfunction.
250
2-5. Driving information
Highlander_HV_U_(L/O_0808)
Dinghy towing
NOTICE
■ To avoid serious damage to your vehicle
Do not tow your vehicle with 4 wheels on the ground.
Your vehicle is not designed to be dinghy towed (with 4 wheels on
the ground) behind a motor home.
251
2-5. Driving information
2
When driving
Highlander_HV_U_(L/O_0808)
252
Highlander_HV_U_(L/O_0808)
3-1. Using the air
conditioning system
and defogger
Front manual air
conditioning system ....... 254
Front automatic air
conditioning system ....... 260
Rear manual air
conditioning system ....... 269
Rear automatic air
conditioning system ....... 272
Rear window and outside
rear view mirror
defoggers....................... 275
Windshield wiper
de-icer............................ 277
Using the steering wheel
climate remote control
switches ......................... 278
3-2. Using the audio system
Audio system
(without navigation
system) .......................... 279
Using the radio................. 282
Using the CD player......... 288
Playing back MP3 and
WMA discs..................... 295
Optimal use of the audio
system ........................... 302
Using the AUX
adapter........................... 305
Using the steering wheel
audio switches ............... 307
3-3. Using the rear audio
system
Rear seat entertainment
system features ............. 309
Using the DVD player
(DVD video) ................... 316
Using the DVD player
(video CD)...................... 324
Using the DVD player
(audio CD/CD text) ........ 326
Using the DVD player
(MP3 discs).................... 327
Using the video mode ...... 329
Changing the initial
setting ............................ 331
Interior features
3
253
Highlander_HV_U_(L/O_0808)
3-4. Using the hands-free
phone system
(for cellular phone)
Hands-free phone system
(for cellular phone)
features.......................... 338
Using the hands-free
phone system ................ 342
Making a phone call......... 350
Setting a cellular
phone............................. 354
Security and system
setup .............................. 359
Using the phone book...... 362
3-5. Using the interior lights
Interior lights list ............... 369
• Personal/interior light
main switch ..................... 370
• Personal/interior lights .... 370
• Interior light ..................... 371
3-6. Using the storage features
List of storage
features.......................... 372
• Glove box........................ 373
• Console box.................... 374
• Overhead console........... 375
• Cup holders .................... 376
• Bottle holders.................. 380
• Auxiliary boxes................ 381
• Side table........................ 384
3-7. Other interior features
Sun visors ........................ 386
Vanity mirrors................... 387
Conversation mirror ......... 388
Power outlet ..................... 389
Seat heaters..................... 392
Armrests........................... 394
Floor mat.......................... 395
Luggage compartment
features.......................... 396
Garage door opener......... 402
Compass.......................... 407
254
Highlander_HV_U_(L/O_0808)
3-1. Using the air conditioning system and defogger
Front manual air conditioning system
∗
Adjusting the settings
■ Adjusting the temperature setting
Turn the temperature control dial clockwise (warm) or counter-
clockwise (cool).
If is not pressed, the system will blow ambient temperature air or
heated air.
For quick cooling, turn the temperature selector knob to the “MAX A/C”
position. The air conditioning will automatically turn on in (recir-
culated air) mode.
Fan speed control dial
Air outlet selection dial
Air conditioning on/off switch
Temperature control dial
Outside air or recirculated air mode
Rear air conditioning
on/off switch
∗
∗: If equipped
255
3-1. Using the air conditioning system and defogger
3
Interior features
Highlander_HV_U_(L/O_0808)
■ Adjusting the fan speed
Turn the fan speed control dial clockwise (increase) or counter-
clockwise (decrease).
Turn the dial to “OFF” to turn the fan off.
■ Changing the air outlets
Set the air outlet selection dial to an appropriate position.
The positions between the air outlet selections shown below can be also
selected for more detailed adjustment.
Upper body
: Vehicles without rear air conditioning system
Upper body and feet
: Vehicles without rear air conditioning system
256
3-1. Using the air conditioning system and defogger
Highlander_HV_U_(L/O_0808)
Feet
: Vehicles without rear air conditioning system
Without rear air conditioning system
Feet and windshield
With rear air conditioning system
Feet and windshield
257
3-1. Using the air conditioning system and defogger
3
Interior features
Highlander_HV_U_(L/O_0808)
■ Switching between outside air and recirculated air modes
Press .
The mode switches between outside air mode (indicator off) and recircu-
lated air mode (indicator on) modes each time is pressed.
Defogging the windshield
Set the air outlet selection dial to
position.
The air conditioning system oper-
ates automatically.
Recirculated air mode may auto-
matically switch to outside air
mode.
Adjusting the position of and opening and closing the air outlets
Front center outlets
Direct air flow to the left or right,
up or down.
258
3-1. Using the air conditioning system and defogger
Highlander_HV_U_(L/O_0808)
Front side outlets
Direct air flow to the left or
right, up or down.
Turn the knob to open or close
the vent.
Rear center outlets (vehicles without rear air conditioning system)
Direct air flow to the left or
right, up or down.
Turn the knob to open or close
the vent.
259
3-1. Using the air conditioning system and defogger
3
Interior features
Highlander_HV_U_(L/O_0808)
■ Using the system in recirculated air mode
The windows will fog up more easily if the recirculated air mode is used for
an extended period.
■ Window defogger feature
In order to prevent the windows from fogging up, recirculated air mode may
automatically switch to outside air mode if the ambient temperature drops.
This feature can be cancelled by pushing and holding the air intake mode
switch for longer than 2 seconds. The feature will be reactivated when the
“POWER” switch is turned to ACCESSORY mode or OFF.
■ When outside air temperature approaches 32°F (0°C)
The air conditioning system may not operate even when is pressed.
■ When
is selected for the air outlets used
For your driving comfort, air flowing to the feet may be warmer than air flow-
ing to the upper body depending on the position of the temperature adjust-
ment dial.
CAUTION
■ To prevent the windshield from fogging up
Do not set the air outlet selection dial to during cool air operation in
extremely humid weather. The difference between the temperature of the
outside air and that of the windshield can cause the outer surface of the
windshield to fog up, blocking your vision.
NOTICE
■ To prevent 12-volt battery from being discharged
Do not leave the air conditioning system on longer than necessary when the
hybrid system is off.
260
3-1. Using the air conditioning system and defogger
Highlander_HV_U_(L/O_0808)
Front automatic air conditioning system
∗
Airflow and outlets are automatically adjusted according to the tem-
perature setting.
Control panel
Vehicles with rear air conditioning system
Vehicles without rear air conditioning system
Fan speed
Individual
mode
Front passenger’s side
temperature control dial
Air conditioning
on/ off switch
Simultaneous
mode
Rear air conditioning
on/off switch
Temperature control
for rear passengers
Changes the air outlets used
Off
Driver's side
temperature
control dial
Automatic mode
Windshield defogger
Outside air or
recirculated
air mode
∗: If equipped
261
3-1. Using the air conditioning system and defogger
3
Interior features
Highlander_HV_U_(L/O_0808)
Multi-information display
Front passenger’s side tem-
perature setting display
Fan speed
display
Airflow display
Driver’s side
temperature
setting dis-
play
Temperature setting dis-
play for rear passengers
262
3-1. Using the air conditioning system and defogger
Highlander_HV_U_(L/O_0808)
Using the automatic mode
Press .
The air conditioning system begins to operate. Air outlets
and fan speed are automatically adjusted according to the
temperature setting.
“AUTO” will be displayed on the multi-information display.
Turn the temperature control dial clockwise (warm) or coun-
terclockwise (cool).
Air outlets and fan speed for the right-hand and left-hand seats may
be set separately depending on the temperature setting.
STEP
1
STEP
2
263
3-1. Using the air conditioning system and defogger
3
Interior features
Highlander_HV_U_(L/O_0808)
Adjusting the settings
■ Adjusting the temperature setting
Turn the temperature control dial clockwise (warm) or counter-
clockwise (cool).
The air conditioning system switches between individual and
simultaneous modes each time (without rear air conditioning
system) or (with rear air conditioning system) is pressed.
Simultaneous mode: Only the driver’s side temperature control dial
can be used to adjust the temperature for all seats.
The indicator status will be as follows:
Without rear air conditioning system: (off)
With rear air conditioning system: (on)
Individual mode: The temperature for the driver’s, front passen-
ger’s and rear seats (→P. 272) can be adjusted separately. Operat-
ing the passenger's side or rear (with rear air conditioning system)
temperature control will enter individual mode.
The indicator status will be as follows:
Without rear air conditioning system: (on)
With rear air conditioning system: (off)
■ Adjusting the fan speed
Press “∧” (increase) or “∨” (decrease) on or .
The fan speed is shown on the multi-information display. (7 levels)
Press to turn the fan off.
264
3-1. Using the air conditioning system and defogger
Highlander_HV_U_(L/O_0808)
■ Changing the air outlets
Press .
The air outlets switch each time either side of is pressed. The air
flow shown on the display indicates the following.
Upper body
: Vehicles without rear air conditioning system
Upper body and feet
: Vehicles without rear air conditioning system
Feet
: Vehicles without rear air conditioning system
265
3-1. Using the air conditioning system and defogger
3
Interior features
Highlander_HV_U_(L/O_0808)
Without rear air conditioning system
Feet and windshield
With rear air conditioning system
Feet and windshield
■ Switching between outside air and recirculated air modes
Press .
The mode switches between outside air mode (indicator off) and recircu-
lated air mode (indicator on) modes each time is pressed.
Changing the rear seat settings (if equipped)
■ Adjusting the temperature setting
Press “∧” on to increase the temperature and “∨” to
decrease the temperature.
The air conditioning system switches between individual and
simultaneous modes each time is pressed.
266
3-1. Using the air conditioning system and defogger
Highlander_HV_U_(L/O_0808)
Defogging the windshield
Press
.
The air conditioning system oper-
ates automatically.
Adjusting the position of and opening and closing the air outlets
Front center outlets
Direct air flow to the left or right,
up or down.
Front side outlets
Direct air flow to the left or
right, up or down.
Turn the knob to open or close
the vent.
267
3-1. Using the air conditioning system and defogger
3
Interior features
Highlander_HV_U_(L/O_0808)
Rear center outlets (vehicles without rear air conditioning system)
Direct air flow to the left or
right, up or down.
Turn the knob to open or close
the vent.
Air outlets of the rear seat. (→P. 274)
■ Using the automatic mode
Fan speed is adjusted automatically in accordance with the temperature set-
ting and ambient conditions. As a result, the following may occur.
● The system may switch automatically to recirculated mode when the
coolest temperature setting is selected in summer.
● Immediately after the switch is pressed, the fan may stop for a while until
warm or cool air is ready to flow.
● Cool air may flow to the area around the upper body when the heater is
on.
■ Using the system in recirculated air mode
The windows will fog up more easily if the recirculated air mode is used for
an extended period.
■ Window defogger feature
Recirculated air mode may automatically switch to
(outside air) mode
in situations where the windows need to be defogged.
■ When outside temperature approaches 32°F (0°C)
The air conditioning system may not operate even when is pressed.
268
3-1. Using the air conditioning system and defogger
Highlander_HV_U_(L/O_0808)
CAUTION
■ To prevent the windshield from fogging up
Do not use during cool air operation in extremely humid weather. The
difference between the temperature of the outside air and that of the wind-
shield can cause the outer surface of the windshield to fog up, blocking your
vision.
NOTICE
■ To prevent 12-volt battery from being discharged
Do not leave the air conditioning system on longer than necessary when the
hybrid system is off.
269
3-1. Using the air conditioning system and defogger
3
Interior features
Highlander_HV_U_(L/O_0808)
Rear manual air conditioning system
∗
Airflow and outlets are automatically adjusted according to the tem-
perature setting.
Temperature control dial
Changes the air outlets used
Fan speed control dial
∗: If equipped
270
3-1. Using the air conditioning system and defogger
Highlander_HV_U_(L/O_0808)
Adjusting the settings
■ Adjusting the temperature setting
Turn the temperature control dial clockwise (warm) or counter-
clockwise (cool).
■ Changing the air outlets
Press the desired , or .
Air flows as shown below according to the mode selected.
Upper body
Upper body and feet
271
3-1. Using the air conditioning system and defogger
3
Interior features
Highlander_HV_U_(L/O_0808)
Feet
■ Adjusting the fan speed
Turn the fan speed control dial clockwise (increase) or counter-
clockwise (decrease).
Adjusting the position of and opening and closing the air outlets
Direct air flow to the left or right,
up or down.
NOTICE
■ To prevent 12-volt battery from being discharged
Do not leave the air conditioning system on longer than necessary when the
hybrid system is off.
272
3-1. Using the air conditioning system and defogger
Highlander_HV_U_(L/O_0808)
Rear automatic air conditioning system
∗
Using the automatic mode
Press .
The air conditioning system will operate, and air outlets
and fan speed will be set automatically.
“AUTO” will be displayed on the control panel.
Turn the temperature control dial clockwise (warm) or coun-
terclockwise (cool).
Airflow and outlets are automatically adjusted according to the tem-
perature setting.
Airflow display
Fan speed display
Temperature setting display
Fan speed
control dial
Off
Automatic mode
Changes the air
outlets used
Temperature
control dial
STEP
1
STEP
2
∗: If equipped
273
3-1. Using the air conditioning system and defogger
3
Interior features
Highlander_HV_U_(L/O_0808)
Adjusting the settings
■ Adjusting the temperature setting
Turn the temperature control dial clockwise (warm) or counter-
clockwise (cool).
■ Changing the air outlets
Press .
The air outlets change as follows each time is pressed.
Air flows as shown below according to the mode selected.
Upper body
Upper body and feet
274
3-1. Using the air conditioning system and defogger
Highlander_HV_U_(L/O_0808)
Feet
■ Adjusting the fan speed
Turn the fan speed control dial clockwise (increase) or counter-
clockwise (decrease).
Press to turn the fan off.
Adjusting the position of and opening and closing the roof side air outlets
Direct air flow to the left or right,
up or down.
NOTICE
■ To prevent 12-volt battery from being discharged
Do not leave the air conditioning system on longer than necessary when the
hybrid system is off.
275
3-1. Using the air conditioning system and defogger
3
Interior features
Highlander_HV_U_(L/O_0808)
Rear window and outside rear view mirror defoggers
Clear the rear window using the defogger.
Vehicles with manual air conditioning system
On/off
Press the button to turn on the
rear window defogger. The
indicator light will come on.
The defoggers will automati-
cally turn off after 15 to 60 min-
utes. The operation time
changes according to the
ambient temperature and vehi-
cle speed. Pressing the button
again also turns the defogger
off.
Vehicles without outside rear view mirror defoggers
Vehicles with outside rear view mirror defoggers
Vehicles with automatic air conditioning system
On/off
Press the button to turn on the
rear window defogger. The
indicator light will come on.
The defoggers will automati-
cally turn off after 15 to 60 min-
utes. The operation time
changes according to the
ambient temperature and vehi-
cle speed. Pressing the button
again also turns the defogger
off.
276
3-1. Using the air conditioning system and defogger
Highlander_HV_U_(L/O_0808)
■ The defogger can be operated when
The “POWER” switch is in ON mode.
■ Outside rear view mirror defoggers (vehicles with outside rear view
mirror defoggers)
Turning the rear window defogger on will turn the outside rear view mirror
defoggers on.
CAUTION
■ Outside rear view mirror defoggers (vehicles with outside rear view
mirror defoggers)
The surfaces of the outside rear view mirrors become hot. Do not touch
them to prevent from burning yourself.
277
3-1. Using the air conditioning system and defogger
3
Interior features
Highlander_HV_U_(L/O_0808)
Windshield wiper de-icer
∗
■ The de-icer can be operated when
The “POWER” switch is in ON mode.
CAUTION
■ When the windshield wiper de-icer is on
Do not touch the glass at the lower part of the windshield or to the side of the
front pillars as the surfaces can become very hot and burn you.
This feature is used to prevent ice from building up on the wind-
shield and wiper blades.
On/off
Press the button to turn on the
windshield wiper de-icer. The
indicator light will come on.
The windshield wiper de-icer
will automatically turn off after
approximately 15 minutes.
∗: If equipped
278
3-1. Using the air conditioning system and defogger
Highlander_HV_U_(L/O_0808)
Using the steering wheel climate remote control switches
∗
Using the automatic mode
Press .
The air conditioning system will operate, and air outlets
and fan speed will be set automatically.
“AUTO” will be displayed on the multi-information display.
Press “∧” on to increase the temperature and “∨” to
decrease the temperature.
Adjusting the temperature setting
Press “∧” on to increase the temperature and “∨” to decrease
the temperature.
Turning off the fan
Press .
Some air conditioning features can be controlled using the switches
on the steering wheel.
Temperature control
Off
Automatic mode
STEP
1
STEP
2
∗: If equipped
279
3
Interior features
Highlander_HV_U_(L/O_0808)
3-2. Using the audio system
Audio system (without navigation system)
With navigation system
Owners of models equipped with a navigation system should refer
to the “Navigation System Owner's Manual”.
Without navigation system
Type A: CD player and AM/FM radio (with CD changer controller)
Type B: CD player with changer and AM/FM radio
280
3-2. Using the audio system
Highlander_HV_U_(L/O_0808)
■ Using cellular phones
Interference may be heard through the audio system's speakers if a cellular
phone is being used inside or close to the vehicle while the audio system is
operating.
Type C: CD player with changer and AM/FM radio
Title Page
Using the radio P. 282
Using the CD player P. 288
Playing back MP3 and WMA discs P. 295
Optimal use of the audio system P. 302
Using the AUX adapter P. 305
Using the steering wheel audio switches P. 307
281
3-2. Using the audio system
3
Interior features
Highlander_HV_U_(L/O_0808)
CAUTION
■ For vehicles sold in U.S.A. and Canada
● Part 15 of the FCC Rules
FCC Warning:
Any unauthorized changes or modifications to this equipment will void the
user’s authority to operate this device.
● Laser products
• Do not take this unit apart or attempt to make any changes yourself.
This is an intricate unit that uses a laser pickup to retrieve information
from the surface of compact discs. The laser is carefully shielded so
that its rays remain inside the cabinet. Therefore, never try to disas-
semble the player or alter any of its parts since you may be exposed to
laser rays and dangerous voltages.
• This product utilizes a laser.
Use of controls or adjustments or performance of procedures other
than those specified herein may result in hazardous radiation expo-
sure.
NOTICE
■ To prevent 12-volt battery from being discharged
Do not leave the audio system on longer than necessary with the hybrid sys-
tem is off.
■ To avoid damaging the audio system
Take care not to spill drinks or other fluids over the audio system.
282
3-2. Using the audio system
Highlander_HV_U_(L/O_0808)
Using the radio
Setting station presets (excluding XM
®
Satellite Radio)
Search for desired stations by turning the or pressing
“
∧” or “∨” on .
Press and hold the button (from to ) the station is
to be set to until you hear a beep.
Scanning radio stations (excluding XM
®
Satellite Radio)
■ Scanning the preset radio stations
Press and hold until you hear a beep.
Preset stations will be played for 5 seconds each.
When the desired station is reached, press once again.
Volume
Seeking the
frequency
Station selector
AM/AM
·SAT*/FM
mode buttons
Adjusting the
frequency
(AM, FM mode) or
channel
(SAT mode)
Power
Scanning for receivable stations
Changing the program type*: Type B and C
STEP
1
STEP
2
STEP
1
STEP
2
283
3-2. Using the audio system
3
Interior features
Highlander_HV_U_(L/O_0808)
■ Scanning all radio stations within range
Press
.
All stations with reception will be played for 5 seconds each.
When the desired station is reached, press once again.
XM
®
Satellite Radio (type B and C)
■ Receiving XM
®
Satellite Radio
Press and hold until SAT appears in the display.
The display changes as follows each time is
pressed.
AM → SAT1 → SAT2 → SAT3
Turn to select the desired channel in all categories, or
press “∧” or “∨” on to select the desired channel in the
current category.
■ Setting XM
®
Satellite Radio channel presets
Press and hold the button (from to ) the station is to be
set to until you hear a beep.
■ Changing the channel category
Press “∧” or “∨” on the .
■ Scanning XM
®
Satellite Radio channels
● Scanning channels in the current category
Press .
When the desired channel is reached, press
again.
STEP
1
STEP
2
STEP
1
STEP
2
STEP
1
STEP
2
284
3-2. Using the audio system
Highlander_HV_U_(L/O_0808)
● Scanning preset channels
Press and hold until you hear a beep.
When the desired channel is reached, press
again.
■ Displaying text information
Press .
The display will show up to 10 characters.
The display changes as follows each time is pressed.
● CH NAME
● TITLE (SONG/PROGRAM TITLE)
● NAME (ARTIST NAME/FEATURE)
● CH NUMBER
Silencing a sound (type A only)
Press .
STEP
1
STEP
2
285
3-2. Using the audio system
3
Interior features
Highlander_HV_U_(L/O_0808)
■ When the 12-volt battery is disconnected
Stations presets are erased.
■ Reception sensitivity
● Cargo loaded on the roof luggage carrier, especially metal objects, may
adversely affect the reception of XM
®
Satellite Radio (type B and C).
● Maintaining perfect radio reception at all times is difficult due to the con-
tinually changing position of the antenna, differences in signal strength
and surrounding objects, such as trains and transmitters.
● The radio antenna is mounted inside the left-side rear quarter window. To
maintain clear radio reception, do not attach metallic window tinting or
other metallic objects to the antenna wire mounted inside the left-side
rear quarter window.
■ XM
®
Satellite Radio (type B and C)
An XM
®
Satellite Radio is a tuner designed exclusively to receive broadcasts
provided under a separate subscription. Availability is limited to the 48 con-
tiguous states and 10 Canadian provinces.
● XM
®
subscriptions
For detailed information about XM
®
Satellite Radio or to subscribe:
U.S.A.
Visit on the web at www.xmradio.com
or call 1-800-967-2346.
Canada
Visit on the web at www.xmradio.ca
or call 1-877-438-9677.
● Radio ID
You will need the radio ID when activating XM
®
service or reporting a
problem. Select “CH000” using , and the receiver's 8-character ID
number will appear.
● Satellite tuner
The tuner supports only Audio Services (Music and Talk) and the accom-
panying Text Information of XM
®
Satellite Radio.
286
3-2. Using the audio system
Highlander_HV_U_(L/O_0808)
■ If the satellite radio does not operate normally (type B and C)
If a problem occurs with the XM
®
tuner, a message will appear on the dis-
play. Refer to the table below to identify the problem, and take the suggested
corrective action.
ANTENNA
The XM
®
antenna is not connected. Check
whether the XM
®
antenna cable is attached
securely.
There is a short-circuit in the antenna or the sur-
rounding antenna cable. See a Toyota certified
dealer.
UPDATING
You have not subscribed to the XM
®
Satellite
Radio. The radio is being updated with the latest
encryption code. Contact the XM
®
Satellite Radio
for subscription information. When a contract is
canceled, you can choose the “CH000” and all
free-to-air channels.
The premium channel you selected is not autho-
rized. Wait for about 2 seconds until the radio
returns to the previous channel or “CH001”. If it
does not change automatically, select another
channel. If you want to listen to the premium chan-
nel, contact the XM
®
Satellite Radio.
NO SIGNAL
The XM
®
signal is too weak at the current location.
Wait until your vehicle reaches a location with a
stronger signal.
LOADING
The unit is acquiring audio or program information.
Wait until the unit has received the information.
OFF AIR
The channel you selected is not broadcasting any
programming. Select another channel.
-----
There is no song/program title or artist name/fea-
ture associated with the channel at that time. No
action needed.
287
3-2. Using the audio system
3
Interior features
Highlander_HV_U_(L/O_0808)
Contact the XM
®
Listener Care Center at 1-800-967-2346 (U.S.A.) or 1-877-
438-9677 (Canada).
■ Certifications for the radio tuner
This equipment has been tested and found to comply with the limits for a
class B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate
radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. How-
ever, there is no guarantee that interference will not occur in a particular
installation.
If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by trying one or more of
the following:
● Reorienting or relocating the receiving antenna.
● Increasing the separation between the equipment and receiver.
● Connecting the equipment into an outlet on a circuit different from that to
which the receiver is connected.
● Consulting the dealer or an experienced radio/TV technician for help.
---
The channel you selected is no longer available.
Wait for about 2 seconds until the radio returns to
the previous channel or “CH001”. If it does not
change automatically, select another channel.
288
3-2. Using the audio system
Highlander_HV_U_(L/O_0808)
Using the CD player
Loading CDs
■ Loading a CD
Type A
Insert a CD.
Type B and C
Press .
“WAIT” is shown on the display.
Insert a CD when the indicator on the slot turns from amber to
green.
The display changes from “WAIT” to “LOAD”.
Volume
Random playback
Track selection
Repeat play
Playback
Power
CD eject Displaying text message
CD selection (with a CD changer)
CD insert
(type B and C)
Search playback
CD slot
Reverse
Fast-forward
STEP
1
STEP
2
289
3-2. Using the audio system
3
Interior features
Highlander_HV_U_(L/O_0808)
■ Loading multiple CDs (type B and C)
Press and hold until you hear a beep.
“WAIT” is shown on the display.
Insert a CD when the indicator on the slot turns from amber to
green.
The display changes from “WAIT” to “LOAD”.
The indicator on the slot turns to amber when the CD is inserted.
Insert the next CD when the indicator on the slot turns from
amber to green again.
Repeat the procedure for the remaining CDs.
To stop the operation, press .
Ejecting CDs
■ Ejecting a CD
Type A
Press and remove the CD.
Type B and C
To select the CD to be ejected, press
(∨) or (∧).
The number of the CD selected is shown on the display.
Press and remove the CD.
■ Ejecting all the CDs (type B and C)
Press and hold until you hear a beep, and then remove the
CDs.
Selecting a track
Press “∧” to move up or “∨” to move down using until the
desired track number is displayed.
STEP
1
STEP
2
STEP
3
STEP
1
STEP
2
290
3-2. Using the audio system
Highlander_HV_U_(L/O_0808)
Fast-forwarding and reversing tracks
To fast-forward or reverse, press and hold “∧” or “∨” on .
Scanning tracks
Press .
The first ten seconds of each track will be played.
Press again when the desired track is reached.
Selecting a CD (with a CD changer)
■ To select a CD to play
To select the desired CD, press
(∨) or (∧).
■ To scan loaded CDs
Press and hold until you hear a beep.
The first ten seconds of the first track on each CD will be played.
Press again when the desired CD is reached.
Repeat play
■ To repeat a track
Press (RPT).
■ To repeat all of the tracks on a CD (with a CD changer)
Press and hold (RPT) until you hear a beep.
STEP
1
STEP
2
STEP
1
STEP
2
291
3-2. Using the audio system
3
Interior features
Highlander_HV_U_(L/O_0808)
Random playback
■ Current CD
Press (RAND).
Tracks are played in a random order until is pressed once more.
■ All CDs (with a CD changer)
Press and hold until you hear a beep.
Tracks on all loaded CDs are played in a random order until is
pressed once more.
Switching the display
Press .
Each time is pressed, the display changes in the order of “Track
no./Elapsed time”→“CD title”→“Track name”.
Silencing a sound (type A only)
→P. 284
292
3-2. Using the audio system
Highlander_HV_U_(L/O_0808)
■ Display
Up to 12 characters can be displayed at a time.
If there are 13 characters or more, pressing and holding for 1 second
or more will display the remaining characters.
A maximum of 24 characters can be displayed.
If is pressed for 1 second or more again or has not been pressed for
6 seconds or more, the display will return to the first 12 characters.
Depending on the contents recorded, the characters may not be displayed
properly or may not be displayed at all.
■ Canceling random and repeat playback
Press
(RAND), (RPT) or again.
■ Error messages
“ERROR”: This indicates a trouble either in the CD or inside the player.
The CD may be dirty, damaged or inserted up-side down.
■ Discs that can be used
Discs with the marks shown below can be used.
Playback may not be possible depending on recording format or disc fea-
tures, or due to scratches, dirt or deterioration.
CDs with copy-protect features may not be used.
■ CD player protection feature
To protect the internal components, playback is automatically stopped when
a problem is detected while the CD player is being used.
■ If CDs are left inside the CD player or in the ejected position for
extended periods
CDs may be damaged and may not play properly.
■ Lens cleaners
Do not use lens cleaners. Doing so may damage the CD player.
293
3-2. Using the audio system
3
Interior features
Highlander_HV_U_(L/O_0808)
NOTICE
■ CDs and adapters that cannot be used
Do not use the following types of CDs, 3 in. (8 cm) CD adapters or Dual
Disc.
Doing so may damage the CD player and/or the CD insert/eject function.
● CDs that have a diameter that is not 4.7
in. (12 cm)
● Low-quality and deformed CDs
● CDs with a transparent or translucent
recording area
● CDs that have had tape, stickers or CD-
R labels attached to them, or that have
had the label peeled off
294
3-2. Using the audio system
Highlander_HV_U_(L/O_0808)
NOTICE
■ CD player precautions
Failure to follow the precautions below may result in serious damage to the
CDs or the player itself.
● Do not insert anything other than CDs into the CD slot.
● Do not apply oil to the CD player.
● Store CDs away from direct sunlight.
● Never try to disassemble any part of the CD player.
● Do not insert more than one CD at a
time.
295
3-2. Using the audio system
3
Interior features
Highlander_HV_U_(L/O_0808)
Playing back MP3 and WMA discs
Loading and ejecting MP3 and WMA discs
→P. 288
Selecting a CD (with a CD changer)
→P. 290
Volume
Random playback
File selection
Repeat play
Playback
Power
CD eject
Displaying text message
CD selection (with
a CD changer)
CD insert
(type B and C)
Search playback
CD slot
Folder selection
File selection
Reverse
Fast-forward
296
3-2. Using the audio system
Highlander_HV_U_(L/O_0808)
Selecting and scanning a folder
■ Selecting folders one at a time
Press “∧” or “∨” on to select the desired folder.
■ Selecting the desired folder by cueing the first file of each
folder
Press and hold until you hear a beep. When the desired
folder is reached, press once again.
■ Returning to the first folder
Press and hold “∨” on until you hear a beep.
Selecting and scanning files
■ Selecting one file at a time
Turn the or press “∧” or “∨” on to select the desired
file.
■ Selecting the desired file by cueing the files in the folder
Press .
When the desired file is reached, press once again.
Fast-forwarding and reversing files
To fast-forward or reverse, press and hold “∧” or “∨” on .
297
3-2. Using the audio system
3
Interior features
Highlander_HV_U_(L/O_0808)
Repeat play
■ To repeat a file
Press (RPT).
■ To repeat all of the files on a folder
Press and hold (RPT) until you hear a beep.
Random playback
■ To play files from a particular folder in random order
Press (RAND).
■ To play all of the files on a disc in random order
Press and hold (RAND) until you hear a beep.
Switching the display
Press .
Each time is pressed, the display changes in the order of “Folder
no./File no./Elapsed time”→“Folder name”→“File name”→“Album title”
(MP3 only)→“Track title”→“Artist name”.
Silencing a sound (type A only)
→P. 284
298
3-2. Using the audio system
Highlander_HV_U_(L/O_0808)
■ Display
→P. 292
■ Canceling random and repeat playback
→P. 292
■ Error messages
“ERROR”: This indicates a trouble either in the CD or inside the player.
The CD may be dirty, damaged or inserted up-side down.
“NO MUSIC”: This indicates that the MP3/WMA file is not included in the
CD.
■ Discs that can be used
→P. 292
■ CD player protection feature
→P. 292
■ If CDs are left inside the CD player or in the ejected position for
extended periods
→P. 292
■ Lens cleaners
→P. 292
299
3-2. Using the audio system
3
Interior features
Highlander_HV_U_(L/O_0808)
■ MP3 and WMA files
MP3 (MPEG Audio LAYER3) is a standard audio compression format.
Files can be compressed to approximately 1/10 of their original size by using
MP3 compression.
WMA (Windows Media
TM
Audio) is a Microsoft audio compression format.
This format compresses audio data to a size smaller than that of the MP3
format.
There is a limit to the MP3 and WMA file standards that can be used and to
the media/formats on which the files are recorded.
● MP3 file compatibility
• Compatible standards
MP3 (MPEG1 LAYER3, MPEG2 LSF LAYER3)
• Compatible sampling frequencies
MPEG1 LAYER3: 32, 44.1, 48 (kHz)
MPEG2 LSF LAYER3: 16, 22.05, 24 (kHz)
• Compatible bit rates (compatible with VBR)
MPEG1 LAYER3: 64, 80, 96, 112, 128, 160, 192, 224, 256, 320 (kbps)
MPEG2 LSF LAYER3: 64, 80, 96, 112, 128, 144, 160 (kbps)
• Compatible channel modes: stereo, joint stereo, dual channel and
monaural
● WMA file compatibility
• Compatible standards
WMA Ver. 7, 8, 9
• Compatible sampling frequencies
32, 44.1, 48 (kHz)
• Compatible bit rates (only compatible with 2-channel playback)
Ver. 7, 8: CBR 48, 64, 80, 96, 128, 160, 192 (kbps)
Ver. 9: CBR 48, 64, 80, 96, 128, 160, 192, 256, 320 (kbps)
● Compatible media
Media that can be used for MP3 and WMA playback are CD-Rs and CD-
RWs.
Playback in some instances may not be possible, depending on the status
of the CD-R or CD-RW. Playback may not be possible or the audio may
jump if the disc is scratched or marked with fingerprints.
300
3-2. Using the audio system
Highlander_HV_U_(L/O_0808)
● Compatible disc formats
The following disc formats can be used.
• Disc formats: CD-ROM Mode 1 and Mode 2
CD-ROM XA Mode 2, Form 1 and Form 2
• File formats: ISO9660 Level 1, Level 2, (Romeo, Joliet)
MP3 and WMA files written in any format other than those listed above
may not play correctly, and their file names and folder names may not
be displayed correctly.
Items related to standards and limitations are as follows.
• Maximum directory hierarchy: 8 levels
• Maximum length of folder names/file names: 32 characters
• Maximum number of folders: 192 (including the root)
• Maximum number of files per disc: 255
● File names
The only files that can be recognized as MP3/WMA and played are those
with the extension .mp3 or .wma.
● Multi-sessions
As the audio system is compatible with multi-sessions, it is possible to play
discs that contain MP3 and WMA files. However, only the first session can
be played.
● ID3 and WMA tags
ID3 tags can be added to MP3 files, making it possible to record the track
title, artist name, etc.
The system is compatible with ID3 Ver. 1.0, 1.1, and Ver. 2.2, 2.3 ID3 tags.
(The number of characters is based on ID3 Ver. 1.0 and 1.1.)
WMA tags can be added to WMA files, making it possible to record the
track title and artist name in the same way as with ID3 tags.
● MP3 and WMA playback
When a disc containing MP3 or WMA files is inserted, all files on the disc
are first checked. Once the file check is finished, the first MP3 or WMA file
is played. To make the file check finish more quickly, we recommend you
do not write in any files other than MP3 or WMA files or create any unnec-
essary folders.
If the discs contain a mixture of music data and MP3 or WMA format data,
only music data can be played.
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● Extensions
If the file extensions .mp3 and .wma are used for files other than MP3 and
WMA files, they will be mistakenly recognized and played as MP3 and
WMA files. This may result in large amounts of interference and damage
to the speakers.
● Playback
• To play MP3 file with steady sound quality, we recommend a fixed bit
rate of at least 128 kbps and a sampling frequency of 44.1 kHz.
• CD-R or CD-RW playback may not be possible in some instances,
depending on the characteristics of the disc.
• There is a wide variety of freeware and other encoding software for
MP3 and WMA files on the market, and depending on the status of the
encoding and the file format, poor sound quality or noise at the start of
playback may result. In some cases, playback may not be possible at
all.
• When files other than MP3 or WMA files are recorded on a disc, it may
take more time to recognize the disc and in some cases, playback may
not be possible at all.
• Microsoft, Windows, and Windows Media are the registered trade-
marks of Microsoft Corporation in the U.S. and other countries.
NOTICE
■ CDs and adapters that cannot be used
→P. 293
■ CD player precautions
→P. 294
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Optimal use of the audio system
Displays the current mode
Changes the following set-
ting
● Sound quality and vol-
ume balance (→P. 303)
The sound quality and bal-
ance setting can be
changed to produce the
best sound.
● Automatic Sound Level-
izer on/off
(→P. 304)
● Rear seat entertainment
system lock on/off
(→P. 304)
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Using the audio control function
■ Changing sound quality modes
Pressing selects the mode to be changed in the following
order.
“BAS”→“MID”*
1
→“TRE”→“FAD”→“BAL”→“ASL”→“RSE”*
2
*
1
: Type C only
*
2
: Vehicles with rear seat entertainment system
■ Adjusting sound quality
Turning adjusts the level.
*: The sound quality level is adjusted individually in each radio mode or
CD mode.
Mode
displayed
Sound qual-
ity mode
Level
Turn to the
left
Turn to the
right
BAS Bass* -5 to 5
Low High
MID
(type C only)
Mid-range* -5 to 5
TRE Treble* -5 to 5
FAD
Front/rear
volume
balance
R7 to F7 Shifts to rear
Shifts to
front
BAL
Left/right
volume
balance
L7 to R7 Shifts to left Shifts to right
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■ Adjusting the Automatic Sound Levelizer (ASL)
Type A and B
When “ASL” is selected, turning to the right changes the
amount of “ASL” in the order of “LOW”, “MID” and “HIGH”.
Turning to the left turns “ASL” off.
ASL automatically adjusts the volume and tone quality according to vehi-
cle speed.
Type C
When “ASL” is selected, turning to the right turns “ASL” on,
and turning to the left turns “ASL” off.
“ASL” automatically adjusts the volume and tone quality according to the
noise level as you drive your vehicle.
■ Setting the rear seat entertainment system lock (if equipped)
When “RSE” is selected, turn
until “ON”/“OFF” is dis-
played.
The rear seat entertainment sys-
tem lock remains on even when
the “POWER” switch is turned off.
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Using the AUX adapter
This adapter can be used to connect a portable audio device and lis-
ten to it through the vehicle’s speakers.
Open the cover and connect the portable audio device.
Vehicles without seat heater
Vehicles with seat heater
Press .
STEP
1
STEP
2
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■ Operating portable audio devices connected to the audio system
The volume can be adjusted using the vehicle's audio controls. All other
adjustments must be made on the portable audio device itself.
■ When using a portable audio device connected to the power outlet
Noise may occur during playback. Use the power source of the portable
audio device.
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Using the steering wheel audio switches
Turning on the power
Press when the audio system is turned off.
The audio system can be turned off by holding down until you hear
a beep.
Changing the audio source
Press when the audio system is turned on. The audio source
changes as follows each time is pressed.
CD player without changer:
FM1→FM2→CD→AUX→AM
CD player with changer:
FM1→FM2→CD changer→AUX→AM→SAT1→SAT2→SAT3
Some audio features can be controlled using the switches on the
steering wheel.
Volume
Radio: Selects radio sta-
tions
CD: Selects tracks, files
(MP3 and WMA) and discs
Turns the power on, selects
audio source
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Adjusting the volume
Press “+” on to increase the volume and “-” to decrease the
volume.
Press and hold the switch to continue increasing or decreasing the vol-
ume.
Selecting a radio station
Press to select radio mode.
Press “∧” or “∨” on to select a preset station.
To scan for receivable stations, press and hold the switch until you
hear a beep.
Selecting a track/file
Press to select CD mode.
Press “∧” or “∨” on to select the desired track/file.
Selecting a folder (CD player without changer only)
Press to select CD mode.
Press and hold “∧” or “∨” on until you hear a beep.
Selecting a disc in the CD player (CD player with changer only)
Press to select CD mode.
Press and hold “∧” or “∨” on until you hear a beep.
CAUTION
■ To reduce the risk of an accident
Exercise care when operating the audio switches on the steering wheel.
STEP
1
STEP
2
STEP
1
STEP
2
STEP
1
STEP
2
STEP
1
STEP
2
309
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3-3. Using the rear audio system
Rear seat entertainment system features
∗
The rear seat entertainment system is designed for the rear passen-
gers to enjoy audio and DVD video separately from the front audio
system.
Front audio system
Power outlet main switch
Display
Headphone volume control dials and headphone jacks
DVD player
Rear seat entertainment system controller
Power outlet
A/V input adapter
∗: If equipped
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Opening and closing the display
Press the lock release button to
open the display.
Pull the display down to an easily
viewable angle (between 90° and
125°).
To close the display, push the
display up until a click is heard.
The illumination of the screen is
automatically turned off when the
display is closed. However, the
rear seat entertainment system is
not turned off.
Loading a disc
Insert the disc into the slot with
the label side up.
The “DISC” indicator light turns
on while the disc is loaded.
The player will play the track or
chapter, and will repeat it after it
reaches the end.
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Ejecting a disc
Press and remove the disc.
Headphone jacks
To use the headphones, con-
nect them to the jack.
To adjust the volume
Right side dial: Turn it toward
the front of the vehicle to
increase the volume. Turn it
toward the rear of the vehicle
to decrease the volume.
Left side dial: Turn it toward
the rear of the vehicle to
increase the volume. Turn it
toward the front of the vehicle
to decrease the volume.
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■ The rear seat entertainment system can be used when
The “POWER” switch is in ACCESSORY or ON mode.
■ Discs that can be used
Discs with the marks shown below can be used.
Playback may not be possible depending on recording format or disc fea-
tures, or due to scratches, dirt or deterioration.
■ When appears on the screen
It indicates that the selected switch cannot work.
■ Rear system lock
→P. 304
■ Error messages
DISC CHECK: Indicates that the disc is dirty, damaged or was inserted
upside down. Clean the disc or insert it correctly.
REGION ERROR: Indicates that the DVD region code is not set properly.
DVD ERROR: Indicates that there is a problem inside the player. Eject
the disc. Set the disc again.
If the malfunction still exists, take the vehicle to your
Toyota dealer.
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■ Before using the remote controller (for new vehicle owners)
■ When the remote controller battery is fully depleted
■ If the remote controller batteries are discharged
The following symptoms may occur.
● The rear seat entertainment system control will not function properly.
● The operational range is reduced.
■ When using 3AA batteries
Batteries can be purchased at your Toyota dealer, electric appliance shop,
or camera stores.
Replace only with the same or equivalent type recommended by a Toyota
dealer.
Dispose of used batteries according to the local laws.
Remove the cover.
Remove the insulating sheet.
STEP
1
STEP
2
Remove the depleted batteries and install
new 3AA batteries.
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■ Headphones
With some headphones generally available in the market, it may be difficult
to catch signals properly. Toyota recommends the use of Toyota genuine
wireless headphones.
Please contact your Toyota dealer for further details.
■ Volume
● Adjust the volume when you connect the headphones to the jack. Loud
sounds may have a significant impact on the human body.
● Conversational speech on some DVDs is recorded at a low volume to
emphasize the impact of sound effects. If you adjust the volume assum-
ing that the conversations represent the maximum volume level that the
DVD will play, you may be startled by louder sound effects or when you
change to a different audio source. Be sure to adjust the volume with this
in mind.
CAUTION
■ While driving
Do not use headphones.
Doing so may cause an accident, resulting in death or serious injury.
■ When the rear seat entertainment system is not used
Keep the display closed.
In the event of an accident or sudden braking, the opened display may hit an
occupant's body, resulting in injury.
■ To prevent accidents and electric shock
Do not disassemble or modify the remote controller.
■ When the remote controller is not used
Stow the remote controller.
Injuries may result in the event of an accident or sudden braking.
■ Removed battery and other parts
Keep away from children.
These parts are small and if swallowed by a child they can cause choking.
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NOTICE
■ For normal operation after replacing the battery
Observe the following precautions to prevent accidents.
● Always work with dry hands.
Moisture may cause the battery to rust.
● Do not touch or move any other components inside the remote control.
● Do not bend either of the battery terminals.
316
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Using the DVD player (DVD video)
■ Remote controller
Turning on the DVD mode
Selecting a chapter
Reversing a disc
Turning on the menu screen
Turning on the title selection
screen
Searching the title
Changing the screen angle
Inputting the selected
switch (icon)
Selecting a switch (icon)
Playing/pausing a disc
Fast forwarding a disc
Stopping a disc
Changing the subtitle lan-
guage
Changing the audio lan-
guage
■ Unit
Turning on the DVD mode
Skipping to the desired
chapter
Playing/pausing a disc
Selecting a switch (icon)/
inputting the selected
switch (icon)
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Interior features
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■ Display (Page 1)
Turning off the operation
switches (icon) on the dis-
play
Displaying page 2
Turning on or off the title
selection screen for the disc
Turning on or off the menu
screen for the disc
Reversing a disc
Stopping a disc
Pausing the disc/canceling
the pause
Fast forwarding a disc
■ Display (Page 2)
Displaying the initial setting
screen
Displaying page 1
Search for a title
Returning to the previous
screen
Changing the audio lan-
guage
Changing the subtitle lan-
guage
Changing the angle
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Turning on or off the operation switches
Press or to turn on the operation switches.
Press or once again or select to turn off the opera-
tion switches.
Turning on the title selection screen
Press or select to turn on the title selection screen. For
the operation of the title selection screen, see the separate manual
for the DVD disc.
Turning on the menu screen
Press or select to turn on the menu screen. For the oper-
ation of the menu screen, see the separate manual for the DVD disc.
NOTICE
■ Cleaning the display
Wipe the display with a dry soft cloth.
If the screen is wiped with a rough cloth, the surface of the screen may be
scratched.
■ To prevent damage to the remote controller
● Keep the remote control away from direct sunlight, temperature heat and
high humidity.
● Do not drop or knock the remote controller against hard objects.
● Do not sit on or place heavy objects on the remote controller.
■ DVD player
Never try to disassemble or oil any part of the DVD player. Do not insert any-
thing other than a disc into the slot.
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Returning to the previous screen
Select to return to the previous screen. For the operation of the
menu screen, see the separate manual for the DVD disc.
Searching for a title
Press or select to
display the screen to search for a
title.
Select the title number, and press
to input it.
Select to return to the pre-
vious screen.
Changing the subtitle language
Press or select to
display the subtitle language
screen.
Each time is pressed or
is selected, another lan-
guage stored on the disc is
selected.
Select to return to the pre-
vious screen.
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Changing the audio language
Press or select to
display the audio language
screen.
Each time is pressed or
is selected, another lan-
guage stored on the disc is
selected.
Select to return to the pre-
vious screen.
Changing the angle
Press or select to
display the screen to change the
angle.
Each time is pressed or
is selected, the angle
changes.
Select to return to the pre-
vious screen.
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■ DVD player and DVD video discs
This DVD player is compatible NTSC color TV formats. DVD video discs
conforming to other formats such as PAL or SECAM cannot be used.
■ Region codes
Some DVD video discs have a region code indicating where you can use
them. If the DVD video disc is not labeled “ALL” or “1”, you cannot use it in
this DVD player. If you attempt to play an inappropriate DVD video disc in
this player, “REGION CODE ERROR” appears on the screen. Even if the
DVD video disc does not have a region code, in some cases you cannot use
it.
■ Marks shown on DVD video discs
Indicates NTSC format of color TV.
Indicates the number of audio tracks.
Indicates the number of language subtitles.
Indicates the number of angles.
Indicates the screen to be selected.
Wide screen: 16:9
Standard: 4:3
Indicates regions in which this video disc can
be played.
ALL: all countries
Number: region code
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■ DVD video disc glossary
● DVD video discs: Digital Versatile Discs that holds world’s standard
video. DVD video discs have adopted “MPEG2”, one of the world stan-
dards of digital compression technologies. The picture data is com-
pressed by 1/40 on average and stored. Variable rate encoded
technology has been adopted in which the volume of data assigned to
the picture is changed depending on the picture format. Audio data is
stored using PCM and Dolby digital, which enables higher sound. Fur-
thermore, multi-angle and multi-language features will also help you
enjoy the more advanced technology of DVD video.
● Viewer restrictions: This feature limits what can be viewed in conformity
with the level of restrictions of the country. The level of restrictions varies
depending on the DVD video disc. Some DVD video discs cannot be
played at all, or violent scenes are skipped or replaced with other scenes.
• Level 1: DVD video discs for children can be played.
• Level 2 - 7: DVD video discs for children and G-rated movies can be
played.
• Level 8: All types of DVD video discs can be played.
● Multi-angle feature: Allows you to enjoy the same scene at different
angles.
● Multi-language feature: Allows you to select the language of the subtitles
and audio.
● Region codes: Region codes are provided on DVD players and DVD
discs. If the DVD video disc does not have the same region code as the
DVD player, you cannot play the disc on the DVD player.
● Audio: This DVD player can play liner PCM, Dolby digital, dts and MPEG
audio format DVD. Other decoded type cannot be played.
● Title and chapter: Video and audio programs stored on DVD video discs
are divided into sections by title and chapter.
● Title: The largest unit of the video and audio programs stored on DVD
video discs. Usually, one piece of a movie, one album, or one audio pro-
gram is assigned as a title.
● Chapter: A unit smaller than a title. A title comprises multiple chapters.
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■ Audio
Manufactured under license from Dolby
Laboratories. “Dolby”, “Pro Logic”,
and are trademarks of Dolby
Laboratories. Confidential unpublished
works.
1992-1997 Dolby
Laboratories. All rights reserved.
“dts” is a trademark of Digital Theater Systems, Inc.
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Using the DVD player (video CD)
■ Remote controller
Selecting a switch (icon)
Selecting a chapter
Playing/pausing a disc
Reversing a disc
Displaying operation
switches (icon)
Inputting the selected
switch (icon)
Fast forwarding a disc
Stopping a disc
Changing the initial setting
■ Unit
Skipping to the desired
chapter
Playing/pausing a disc
Selecting a switch (icon)
Inputting the selected
switch (icon)
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Interior features
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Selecting a disc menu number
Select to display the disc menu number search screen.
Select the disc menu number, and press to input it.
Select to return to the previous screen.
■ Display (page 1)
Selecting a disc menu num-
ber
Turning off the menu screen
Displaying page 2
Turning on the disc menu
Returning to the previous
page screen (with the disc
menu displayed)
Proceeding to the next page
screen (with the disc menu
displayed)
Changing to a multiplex
transmission
■ Display (page 2)
Displaying page 1
Reversing a disc
Pausing the disc/canceling
the pause
Fast forwarding a disc
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Using the DVD player (audio CD/CD text)
■ Canceling random, repeat and scan play
Select , or again.
Using the control screen,
press or to display
the control screen.
Repeat play
Random playback
Search playback
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Using the DVD player (MP3 discs)
Repeat play
■ Repeat a file
Select .
■ Repeat all of files in a folder
Select , and press and hold on the remote controller.
Random playback
■ Playing files from a particular folder in random order
Select .
■ Playing all of the files on a disc in random order
Select , and press and hold on the remote controller.
Search playback
■ Selecting the desired file by cueing the files in the folder
Select .
The player will scan all the files in the folder. Each file will be
played for 10 seconds.
■ Using the control screen
Press or to dis-
play the control screen.
Repeat play
Random playback
Search playback
Displaying file information
Selecting a folder
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3-3. Using the rear audio system
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■ Selecting the desired file by cueing the folders on the disc
Select , and press and hold the remote controller.
The player will scan all the folders on the disc. The first file in each
folder will be played for 10 seconds.
■ Canceling random, repeat and play back
Select , or again.
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Interior features
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Using the video mode
Using the adapter
Open the cover.
The A/V input adapter is com-
posed of 3 input adapters.
Yellow: Image input adapter
White: Left channel audio input
adapter
Red: Right channel audio input
adapter
Press or to select
the video mode.
Before switching to the video
mode, connect the audio
source to the A/V input
adapter.
■ A/V input adapter
The rear seat entertainment system plays videos and sound when audio-
video equipment is connected to the A/V input adapter. For details, refer to
the manufacturer's instructions.
■ Power outlet
The power outlet is used to connect the audio device. (→P. 389)
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NOTICE
■ When the A/V input adapter is not in use
Keep the A/V input adapter cover closed.
Inserting anything other than an appropriate plug may cause electrical fail-
ure or short circuit.
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Interior features
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Changing the initial setting
Changing the audio language
Select “Audio Language”.
Select the language you want to
hear, and press to input it.
Select “Others” if you cannot find
the language you want to hear.
Enter the appropriate 4-digit lan-
guage code. (→P. 335)
Select a number, and press
to input it.
If a code that is not in the list is
entered, “Incorrect Code” will
appear on the screen.
Press or select to
display the initial setting
screen.
The following initialization can
be changed here.
● Audio language
● Subtitle language
● DVD language
● Angle mark
● Parental lock
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3-3. Using the rear audio system
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Changing the subtitle language
Select “Subtitle Language”.
Select the language you want to
read, and press to input it.
Select “Others” if you cannot find
the language you want to read.
Enter the appropriate 4-digit lan-
guage code. (→P. 335)
Select a number, and press
to input it.
If a code that is not in the list is
entered, “Incorrect Code” will
appear on the screen.
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3-3. Using the rear audio system
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Interior features
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Changing the DVD language
Select “DVD Language”.
Select the language you want to
read and press to input it.
Select “Others” if you cannot find
the language you want to read.
Enter the appropriate 4-digit lan-
guage code. (→P. 335)
Select a number, and press
to input it.
If a code that is not in the list is
entered, “Incorrect Code” will
appear on the screen.
Turning on or off the angle mark
The angle mark can be turned on for discs that are multi-angle com-
patible.
Each time you press when “Angle Mark” is selected, the angle mark
turns on or off alternately.
334
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Setting viewer restriction levels
Setting a password allows the
viewer restriction to be effective.
Select “Parental Lock”.
Enter the password and press
.
The setting cannot be changed
unless the password is entered.
When you forget the password,
initialize the password. (→P. 335)
Select a restriction level (1-8),
and press . The smaller the
level number, the stricter the age
limit.
Setting the display mode
Pressing changes the dis-
play modes sequentially as fol-
lows:
Normal→Wide 1 →Wide 2
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Interior features
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■ Returning to the previous screen
Select , and press .
■ To initialize the password
Press on the remote controller or unit ten times when the screen to enter
the personal code is displayed.
■ Language code list
Code Language
0514 English
0618 French
0405 German
0920 Italian
0519 Spanish
2608 Chinese
1412 Dutch
1620 Portuguese
1922 Swedish
1821 Russian
1115 Korean
0512 Greek
0101 Afar
0102 Abkhazian
0106 Afrikaans
0113 Amharic
0118 Arabic
0119 Assamese
0125 Aymara
0126 Azerbaijani
0201 Bashkir
0205 Byelorussian
0207 Bulgarian
0208 Bihari
0209 Bislama
0214 Bengali
0215 Tibetan
0218 Breton
0301 Catalan
0315 Corsican
0319 Czech
0325 Welsh
0401 Danish
0426 Bhutani
0515 Esperanto
0520 Estonian
0521 Basque
0601 Persian
0609 Finnish
0610 Fiji
0615 Faroese
0625 Frisian
0701 Irish
0704 Scots-Gaelic
0712 Galician
0714 Guarani
Code Language
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3-3. Using the rear audio system
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Code Language
0721 Gujarati
0801 Hausa
0809 Hindi
0818 Croatian
1821 Hungarian
1825 Armenian
0901 Interlingua
0905 Interlingue
0911 Inupiak
0914 Indonesian
0919 Icelandic
0923 Hebrew
1001 Japanese
1009 Yiddish
1023 Javanese
1101 Georgian
1111 Kazakh
1112 Greenlandic
1113 Cambodian
1114 Kannada
1119 Kashmiri
1121 Kurdish
1125 Kirghiz
1201 Latin
1214 Lingala
1215 Laothian
1220 Lithuanian
1222 Latvian
1307 Malagasy
1309 Maori
1311 Macedonian
1312 Malayalam
1314 Mongolian
1315 Moldavian
1318 Marathi
1319 Malay
1320 Maltese
1325 Burmese
1401 Nauru
1405 Nepali
1415 Norwegian
1503 Occitan
1513 (Afan) Oromo
1518 Oriya
1601 Punjabi
1612 Polish
1619 Pashto, Pushto
1721 Quechua
1813 Rhaeto-Romance
1814 Kirundi
1815 Romanian
1823 Kinyarwanda
1901 Sanskrit
1904 Sindhi
1907 Sangho
1908 Serbo-Croatian
1909 Sinhalese
1911 Slovak
1912 Slovenian
1913 Samoan
Code Language
337
3-3. Using the rear audio system
3
Interior features
Highlander_HV_U_(L/O_0808)
■ Adjusting the screen
Code Language
1914 Shona
1915 Somali
1917 Albanian
1918 Serbian
1919 Siswati
1920 Sesotho
1921 Sundanese
1923 Swahili
2001 Tamil
2005 Telugu
2007 Tajik
2008 Thai
2009 Tigrinya
2011 Turkmen
2012 Tagalog
2014 Setswana
2015 Tonga
2018 Turkish
2019 Tsonga
2020 Tatar
2023 Twi
2111 Ukrainian
2118 Urdu
2126 Uzbek
2209 Vietnamese
2215 Volapük
2315 Wolof
2408 Xhosa
2515 Yoruba
2621 Zulu
Code Language
Press .
Select the brightness, contrast, tone or
color, and make adjustments. Press
or to input it.
“-” or “Red” “+” or “Green”
Brightness Darkens Brightens
Contrast Weakens the contrast
Strengthens the con-
trast
Tone Weakens the tone Strengthens the tone
Color
Strengthens the red
color
Strengthens the green
color
338
Highlander_HV_U_(L/O_0808)
3-4. Using the hands-free phone system (for cellular phone)
Hands-free phone system (for cellular phone) features
∗
■ When using the hands-free system
● The audio system and voice guidance are muted when making a call.
● If both parties speak at the same time it may be difficult to hear.
● If the received call volume is overly loud, an echo may be heard.
● Try to face toward the microphone as much as possible when speaking.
● In the following circumstances it may be difficult to hear the other party:
• When driving on unpaved roads
• When driving at high speeds
• If the window is open
• If the air conditioning is blowing directly on the microphone
• If the air conditioning is set to high
Owners of models equipped with a navigation system should refer to
the “Navigation System Owner's Manual”.
This system supports Bluetooth
®
, which allows you to make or
receive calls without using cables to connect a cellular phone and
the system, and without operating the cellular phone.
Title Page
Using the hands-free phone system (for
cellular phone)
P. 342
Making a phone call P. 350
Setting a cellular phone P. 354
Security and system setup P. 359
Using the phone book P. 362
∗: If equipped
339
3-4. Using the hands-free phone system (for cellular phone)
3
Interior features
Highlander_HV_U_(L/O_0808)
■ Conditions under which the system will not operate
● If using a mobile phone that does not support Bluetooth
®
● If the mobile phone is switched off
● If you are outside service range
● If the mobile phone is not connected
● If the mobile phone's battery is low
■ Bluetooth
®
antenna
The antenna is built into the display. If the mobile phone is behind the seat or
in the console box, or touching or covered by metal objects, connection sta-
tus may deteriorate.
■ Signal status
This display may not correspond exactly with the mobile phone itself.
■ About Bluetooth
®
■ Compatible models
Compatible with HFP (Hands Free Profile) Ver. 1.0 and OPP (Object Push
Profile) Ver. 1.1.
If your cellular phone does not support HFP, you cannot enter the
Bluetooth
®
phone. If your cellular phone supports OPP alone, you cannot
use the Bluetooth
®
phone.
Bluetooth is a registered trademark of
Bluetooth SIG. Inc.
340
3-4. Using the hands-free phone system (for cellular phone)
Highlander_HV_U_(L/O_0808)
■ Certification for the hands-free phone system
This device complies with Part 15 of the FCC Rules and RSS-210. Opera-
tion is subject to the following two conditions: (1) This device may not cause
harmful interference, and (2) This device must accept any interference
received, including interference that may cause undesired operation.
NOTICE:
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful interference
in a residential installation. This equipment generates, uses and can radiate
radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. How-
ever, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
● Reorient or relocate the receiving antenna.
● Increase the separation between the equipment and receiver.
● Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
● Consult the dealer or an experienced radio/TV technician for help.
FCC ID: HYQBTAU01A
IC ID: 1551A-BTAU01A
MADE IN JAPAN
341
3-4. Using the hands-free phone system (for cellular phone)
3
Interior features
Highlander_HV_U_(L/O_0808)
FCC WARNING:
Changes or modifications not expressly approved by the party responsible
for compliance could void the user's authority to operate the equipment.
CAUTION:
Radio Frequency Radiation Exposure
This equipment complies with FCC radiation exposure limits set forth, for
uncontrolled equipment and meets the FCC radio frequency (RF) Exposure
Guidelines in Supplement C to OET65. This equipment has very low levels
of RF energy that it deemed to comply without maximum permissive expo-
sure evaluation (MPE). But it is desirable that it should be installed and oper-
ated with at least 7.9 in (20 cm) and more between the radiator and person’s
body (excluding extremities: hands, wrists, feet and legs).
Co-location:
This transmitter must not be co-located or operated in conjunction with any
other antenna or transmitter.
CAUTION
■ Caution while driving
Do not use a cellular phone or connect the Bluetooth
®
phone.
NOTICE
■ When leaving the vehicle
Do not leave a cellular phone in the vehicle. The inside of the vehicle may
become hot, causing damage to the phone.
342
3-4. Using the hands-free phone system (for cellular phone)
Highlander_HV_U_(L/O_0808)
Using the hands-free phone system
∗
■ Audio unit
Displays such items as
messages, names, and
phone numbers
Lower-case characters and
special characters, such as
an umlaut, cannot be dis-
played.
Push and hold: Displays
information that is too long
to be displayed at one time
on the screen
Selects speed dials
Selects items such as menu
or numbers
Turn: Selects an item
Press: Inputs the selected
item
Displays the reception level
Displays Bluetooth
®
con-
nection condition
If “BT” is not displayed, the
hands-free phone system
cannot be used.
∗: If equipped
343
3-4. Using the hands-free phone system (for cellular phone)
3
Interior features
Highlander_HV_U_(L/O_0808)
■ Steering wheel telephone switches
Volume
The voice guidance volume
cannot be adjusted by using
this switch.
Hands-free phone system
off/ends a call/refuses a call
Hands-free phone system
on/starts a call
Press: Voice command sys-
tem on
Press and hold: Voice com-
mand system off
■ Microphone
344
3-4. Using the hands-free phone system (for cellular phone)
Highlander_HV_U_(L/O_0808)
Operating the system by using a voice command
By following voice guidance instructions output from the speaker,
voice commands can be given to allow for operation of the hands-
free phone system without checking the display or operating .
■ Operation procedure when using a voice command
Press and say a command for a desired function.
(→P. 346)
■ Auxiliary commands when using a voice command
The following auxiliary commands can be used when operating the
system using a voice command:
Cancel: Exits the hands-free phone system
Repeat: Repeats the previous voice guidance instruction
Go back: Returns to the previous procedure
Help: Reads aloud the function summary if a help comment is
registered for the selected function
345
3-4. Using the hands-free phone system (for cellular phone)
3
Interior features
Highlander_HV_U_(L/O_0808)
Using the hands-free phone system for the first time
Before using the hands-free phone system, it is necessary to register
a cellular phone in the system. The phone registration mode will be
entered automatically when starting the system with no cellular
phone registered. Follow the procedure below to register a cellular
phone:
Press or .
The introductory guidance and phone name registration instructions
are heard.
Register a phone name by either of the following methods.
a. Select “Record Name” by using , and say a name to
be registered.
b. Press and say a name to be registered.
Voice guidance instruction to confirm the input is heard.
Select “Confirm” by using a voice command or .
A passkey is displayed and heard, and voice guidance instruction for
inputting the passkey into the cellular phone is heard.
Input the passkey into the cellular phone.
Refer to the manual that comes with the cellular phone for the oper-
ation of the phone.
Guidance for registration completion is heard.
STEP
1
STEP
2
STEP
3
STEP
4
346
3-4. Using the hands-free phone system (for cellular phone)
Highlander_HV_U_(L/O_0808)
Menu list of the hands-free phone system
■ Normal operation
First menu
Second
menu
Third menu Operation detail
Callback - -
Dialing a number stored in
the incoming history memory
Redial - -
Dialing a number stored in
the outgoing history memory
Dial by
number
- - Dialing by inputting a number
Dial by
name
--
Dialing by inputting a name
registered in the phone book
Phonebook
Add Entry - Adding a new number
Change
Name
-
Changing a name in the
phone book
Delete
Entry
- Deleting the phone book data
Delete
Speed
Dial
(Del Spd
Dial)
-
Deleting a registered speed
dial
List
Names
- Listing the phone book data
Set
Speed
Dial
(Set
Speed
Dial)
- Registering a speed dial
347
3-4. Using the hands-free phone system (for cellular phone)
3
Interior features
Highlander_HV_U_(L/O_0808)
Setup
Security
Set PIN Setting a PIN code
Phonebook
Lock
Locking the phone book
Phonebook
Unlock
Unlocking the phone book
Phone
Setup
Pair Phone
Registering a cellular phone
to be used
Change Name
Changing a registered name
of a cellular phone
Delete
Deleting a registered cellular
phone
List Phones
Listing the registered cellular
phones
Select Phone
Selecting a cellular phone to
be used
Set Passkey Changing the passkey
System
Setup
Guidance Vol-
ume
(Guidance Vol)
Setting voice guidance vol-
ume
Initialize Initialization
First menu
Second
menu
Third menu Operation detail
348
3-4. Using the hands-free phone system (for cellular phone)
Highlander_HV_U_(L/O_0808)
■ Using a short cut key
First menu Second menu Operation detail
Dial “XXX (name)” -
Dialing a number registered
in the phone book
Phone book add
entry
- Adding a new number
Phone book change
name
-
Changing a name of a phone
number in the phone book
Phone book delete
entry
- Deleting phone book data
Phone book set
speed dial
- Registering speed dial
Phone book delete
speed dial
- Deleting speed dial
Phonebook
Phonebook Unlock Unlocking the phone book
Phonebook Lock Locking the phone book
349
3-4. Using the hands-free phone system (for cellular phone)
3
Interior features
Highlander_HV_U_(L/O_0808)
■ Automatic adjustment of volume
When vehicle speed is 50 mph (80 km/h) or more, the volume automatically
increases. The volume returns to the previous volume setting when vehicle
speed drops to 43 mph (70 km/h) or less.
■ When using a voice command
● For numbers, say a combination of single digits from zero to nine, #
(pound), ∗ (star), and + (plus).
● Say a command correctly and clearly.
■ The system may not recognize your voice in the following situations:
● When driving on a rough road
● When driving at high speeds
● When air is blowing out of the vents onto the microphone
● When the air conditioning fan emits a loud noise
■ The following cannot be performed while driving:
● Operating the system with
● Registering a cellular phone to the system
■ Changing the passkey
→P. 357
350
3-4. Using the hands-free phone system (for cellular phone)
Highlander_HV_U_(L/O_0808)
Making a phone call
Dialing by inputting a number
Press and say “Dial by number”.
Press and say the phone number.
■ Making a phone call
● Dialing by inputting a number
“Dial by number”
● Dialing by inputting a name
“Dial by name”
● Speed dialing
● Dialing a number stored in the outgoing history memory
“Redial”
● Dialing a number stored in the incoming history memory
“Call back”
■ Receiving a phone call
● Answering the phone
● Refusing the call
■ Transferring a call
■ Using a call history memory
● Dialing
● Storing data in the phone book
● Deleting
STEP
1
STEP
2
351
3-4. Using the hands-free phone system (for cellular phone)
3
Interior features
Highlander_HV_U_(L/O_0808)
Dial by one of the following methods:
a. Press .
b. Press and say “Dial”.
c. Select “Dial” by using .
Dialing by inputting a name
Press and say “Dial by name”.
Select a registered name to be input by either of the following
methods:
a. Press and say a registered name.
b. Press and say “List names”. Press while the
desired name is being read aloud.
Dial by one of the following methods:
a. Press .
b. Press and say “Dial”.
c. Select “Dial” by using .
Speed dialing
Press .
Press the preset button in which the desired number is regis-
tered.
Press .
STEP
3
STEP
1
STEP
2
STEP
3
STEP
1
STEP
2
STEP
3
352
3-4. Using the hands-free phone system (for cellular phone)
Highlander_HV_U_(L/O_0808)
When receiving a phone call
■ Answering the phone
Press .
■ Refusing the call
Press .
Transferring a call
A call can be transferred between the cellular phone and system
while dialing, receiving a call, or during a call. Use one of the follow-
ing methods:
a. Operate the cellular phone.
Refer to the manual that comes with the cellular phone for the oper-
ation of the phone.
b. Press
*1
.
c. Press and say “Call Transfer”
*2
.
*1
: This operation can be performed only when transferring a call
from the cellular phone to the system during a call.
*2
: While the vehicle is in motion, a call cannot be transferred from
the system to the cellular phone.
Using a call history memory
Follow the procedure below to use a number stored in call history
memory:
Press and say “Redial” (when using a number stored in
the outgoing history memory) or “Call back” (when using a
number stored in the incoming history memory).
STEP
1
353
3-4. Using the hands-free phone system (for cellular phone)
3
Interior features
Highlander_HV_U_(L/O_0808)
Select the number by either of the following methods:
a. Say “Previous” or “Go back” until the desired number is dis-
played.
b. Select the desired number by using .
The following operations can be performed:
Dialing: Press or select “Dial” by using a voice command or
.
Storing the number in the phone book: Select “Store” by using a
voice command or .
Deleting: Select “Delete” by using a voice command or .
■ Call history
Up to 5 numbers can be stored in each of the outgoing and incoming history
memories.
■ When talking on the phone
● Do not talk simultaneously with the other party.
● Keep the volume of the receiving voice down. Otherwise, voice echo will
increase.
STEP
2
354
3-4. Using the hands-free phone system (for cellular phone)
Highlander_HV_U_(L/O_0808)
Setting a cellular phone
Registering a cellular phone
Select “Pair Phone” by using a voice command or , and do the
procedure for registering a cellular phone. (→P. 345)
Registering a cellular phone in the hands-free phone system allows
the system to function. The following function can be used for regis-
tered cellular phones:
■ Functions and operation procedures
To enter menu for each function, follow the steps below by using a
voice command or :
● Registering a cellular phone
1. “Setup” → 2. “Phone Setup” → 3. “Pair Phone”
● Selecting a cellular phone to be used
1. “Setup” → 2. “Phone Setup” → 3. “Select Phone”
● Changing a registered name
1. “Setup” → 2. “Phone Setup” → 3. “Change Name”
● Listing the registered cellular phones
1. “Setup” → 2. “Phone Setup” → 3. “List Phones”
● Deleting a cellular phone
1. “Setup” → 2. “Phone Setup” → 3. “Delete”
● Changing the passkey
1. “Setup” → 2. “Phone Setup” → 3. “Set Passkey”
355
3-4. Using the hands-free phone system (for cellular phone)
3
Interior features
Highlander_HV_U_(L/O_0808)
Selecting a cellular phone to be used
Select “Select Phone” by using a voice command or .
Pattern A
Select a cellular phone to be used by either of the following
methods, and select “Confirm” by using a voice command or
:
a. Press and say the desired phone name.
b. Press and say “List phones”. While the name of the
desired cellular phone is being read aloud, press .
Pattern B
Select a cellular phone to be used by using .
Changing a registered name
Select “Change Name” by using a voice command or .
Select a name of cellular phone to be changed by either of the
following methods:
a. Press and say the desired phone name, and select
“Confirm” by using a voice command or .
b. Press and say “List phones”. While the desired
phone name is being read aloud, press .
c. Select the desired phone name by using .
STEP
1
STEP
2
STEP
2
STEP
1
STEP
2
356
3-4. Using the hands-free phone system (for cellular phone)
Highlander_HV_U_(L/O_0808)
Press or select “Record Name” by using , and
say a new name.
Select “Confirm” by using a voice command or .
Listing the registered cellular phones
Selecting “List Phones” by using a voice command or begins
reading aloud the list of the registered cellular phones.
When listing is complete, the system returns to “Phone Setup”.
Pressing while a name of cellular phone is being read selects
the cellular phone, and the following functions will be available:
• Selecting a cellular phone: “Select Phone”
• Changing a registered name: “Change Name”
• Deleting a cellular phone: “Delete”
STEP
3
STEP
4
357
3-4. Using the hands-free phone system (for cellular phone)
3
Interior features
Highlander_HV_U_(L/O_0808)
Deleting a cellular phone
Select “Delete” by using a voice command or .
Pattern A
Select a cellular phone to be deleted by either of the following
methods and select “Confirm” by using a voice command or
:
a. Press and say the name of the desired cellular
phone.
b. Press and say “List phones”. While the name of the
desired cellular phone is being read aloud, press .
Pattern B
Select a desired cellular phone to be deleted by using .
Changing the passkey
Select “Set Passkey” by using a voice command or .
Pattern A
Press , say a 4 to 8-digit number, and select “Confirm”
by using a voice command or .
STEP
1
STEP
2
STEP
2
STEP
1
STEP
2
358
3-4. Using the hands-free phone system (for cellular phone)
Highlander_HV_U_(L/O_0808)
Pattern B
Select a 4 to 8-digit number by using .
The number should be input 1 digit at a time.
When the entire number to be registered as a passkey has
been input, press once again.
■ The number of cellular phones that can be registered
Up to 6 cellular phones can be registered in the system.
STEP
2
STEP
3
359
3-4. Using the hands-free phone system (for cellular phone)
3
Interior features
Highlander_HV_U_(L/O_0808)
Security and system setup
Setting or changing the PIN
■ Setting a PIN
Select “Set PIN” by using a voice command or .
Enter a PIN by using a voice command or .
When using , input the code 1 digit at a time.
■ Changing the PIN
Select “Set PIN” by using a voice command or .
To enter the menu of each setting, follow the steps below:
■ Security setting items and operation procedure
● Setting or changing the PIN (Personal Identification Number)
1. “Setup” → 2. “Security” → 3. “Set PIN”
● Locking the phone book
1. “Setup” → 2. “Security” → 3. “Phonebook Lock”
● Unlocking the phone book
1. “Setup” → 2. “Security” → 3. “Phonebook Unlock”
■ System setup items and operation procedure
● Setting voice guidance volume
1. “Setup” → 2. “System Setup” → 3. “Guidance Vol”
● Initialization
1. “Setup” → 2. “System Setup” → 3. “Initialize”
can only be used for system setup operation.
STEP
1
STEP
2
STEP
1
360
3-4. Using the hands-free phone system (for cellular phone)
Highlander_HV_U_(L/O_0808)
Enter the registered PIN by using a voice command or .
Enter a new PIN by using a voice command or .
When using , input the code 1 digit at a time.
Locking or unlocking the phone book
Select “Phonebook lock (Phbk Lock)” or “Phonebook unlock
(Phbk Unlock)” by using a voice command or .
Input the PIN by either of the following methods and select
“Confirm” by using a voice command or :
a. Press and say the registered PIN.
b. Input a new PIN by using .
Setting voice guidance volume
Select “Guidance Vol” by using .
Change the voice guidance volume.
To decrease the volume: Turn counterclockwise.
To increase the volume: Turn clockwise.
STEP
2
STEP
3
STEP
1
STEP
2
STEP
1
STEP
2
361
3-4. Using the hands-free phone system (for cellular phone)
3
Interior features
Highlander_HV_U_(L/O_0808)
Initialization
Select “Initialize” and then “Confirm” by using .
Select “Confirm” by using again.
■ Initialization
● The following data in the system can be initialized:
• Phone book
• Outgoing and incoming history
• Speed dial
• Registered cellular phone data
• Security code
● Once the initialization has been completed, the data cannot be restored
to its original state.
■ When the phone book is locked
The following functions cannot be used:
● Dialing by inputting a name
● Speed dialing
● Dialing a number stored in the call history memory
● Using the phone book
STEP
1
STEP
2
362
3-4. Using the hands-free phone system (for cellular phone)
Highlander_HV_U_(L/O_0808)
Using the phone book
Adding a new phone number
The following methods can be used to add a new phone number:
● Inputting a phone number by using a voice command
● Transferring data from the cellular phone
● Inputting a phone number by using
● Selecting a phone number from outgoing or incoming history
■ Adding procedure
Select “Add Entry” by using a voice command or .
To enter the menu of each setting, follow the steps below:
● Adding a new phone number
1. “Phonebook” → 2. “Add Entry”
● Setting speed dial
1. “Phonebook” → 2. “Set Speed Dial (Speed Dial)”
● Changing a registered name
1. “Phonebook” → 2. “Change Name”
● Deleting registered data
1. “Phonebook” → 2. “Delete Entry”
● Deleting speed dial
1. “Phonebook” → 2. “Delete Speed Dial (Del Spd Dial)”
● Listing the registered data
1. “Phonebook” → 2. “List Names”
STEP
1
363
3-4. Using the hands-free phone system (for cellular phone)
3
Interior features
Highlander_HV_U_(L/O_0808)
Use one of the following methods to input a telephone num-
ber:
Inputting a telephone number by using a voice command
STEP2-1 Select “By Voice” by using a voice command or
.
STEP2-2 Press , say the desired number, and select
“Confirm” by using a voice command.
Transferring data from the cellular phone
STEP2-1 Select “By Phone” and then “Confirm” by using a
voice command or .
STEP2-2 Transfer the data from the cellular phone.
Refer to the manual that comes with the cellular phone for
the details of transferring data.
STEP2-3 Select the data to be registered by either of the fol-
lowing methods:
a. Say “Previous” or “Next” until the desired data is
displayed, and select “Confirm” by using a voice
command.
b. Select the desired data by using .
STEP
2
364
3-4. Using the hands-free phone system (for cellular phone)
Highlander_HV_U_(L/O_0808)
Inputting a phone number by using
STEP2-1 Select “Manual Input” by using .
STEP2-2 Input a phone number by using , and press
once again.
Input the phone number 1 digit at a time.
Selecting a phone number from outgoing or incoming history
STEP2-1 Select “Call History” by using a voice command or
.
STEP2-2 Select “Outgoing” or “Incoming” by using a voice
command or .
STEP2-3 Select the data to be registered by either of the fol-
lowing methods:
a. Say “Previous” or “Go back” until the desired
data is displayed, and select “Confirm” by using
a voice command.
b. Select the desired data by using .
365
3-4. Using the hands-free phone system (for cellular phone)
3
Interior features
Highlander_HV_U_(L/O_0808)
Select the name to be registered by either of the following
methods, and select “Confirm” by using a voice command or
:
a. Press and say the desired name.
b. Select “Record Name” by using , and say the
desired name.
Select “Confirm” by using a voice command or again.
In , selecting “Set Speed Dial (Speed Dial)” instead of “Con-
firm” registers the newly added phone number as speed dial.
Setting speed dial
Select “Set Speed Dial (Speed Dial)” by using a voice com-
mand or .
Select the data to be registered as speed dial by either of the
following methods:
a. Press , say desired number, and select “Confirm” by
using a voice command or
.
b. Press , and say “List names”. While the desired
name is being read aloud, press , and select “Con-
firm” by using a voice command or .
c. Select the desired data by using .
STEP
3
STEP
4
STEP
3
STEP
1
STEP
2
366
3-4. Using the hands-free phone system (for cellular phone)
Highlander_HV_U_(L/O_0808)
Select the desired preset button, and register the data into
speed dial by either of the following methods:
a. Press the desired preset button, and select “Confirm” by
using a voice command or .
b. Press and hold the desired preset button.
Changing a registered name
Select “Change Name” by using a voice command or .
Select a name to be changed by either of the following meth-
ods.
a. Press , say desired name, and select “Confirm” by
using a voice command or
.
b. Press , and say “List names”. During the desired
name is read aloud, press , and select “Confirm” by
using a voice command or .
c. Select the desired name by using .
Select “Record Name” by using a voice command or
or .
Say a new name, and select “Confirm” by using a voice com-
mand or .
STEP
3
STEP
1
STEP
2
STEP
3
STEP
4
367
3-4. Using the hands-free phone system (for cellular phone)
3
Interior features
Highlander_HV_U_(L/O_0808)
Deleting registered data
Select “Delete Entry” by using a voice command or .
Pattern A
Select data to be deleted by either of the following methods,
and select “Confirm” by using a voice command or :
a. Press , and say the name of the desired phone num-
ber to be deleted.
b. Press , say “List phones”. While the name of the
desired phone number is being read aloud, press .
Pattern B
Select data to be deleted by using .
Deleting speed dial
Select “Delete Speed Dial (Del Spd Dial)” by using a voice
command or .
Press the preset button in which the desired speed dial is reg-
istered, and select “Confirm” by using a voice command or
.
STEP
1
STEP
2
STEP
2
STEP
1
STEP
2
368
3-4. Using the hands-free phone system (for cellular phone)
Highlander_HV_U_(L/O_0808)
Listing the registered data
Selecting “List names” by using a voice command begins reading the
list of the registered data.
When listing is complete, the system returns to “Phonebook”.
Pressing while a data is being read aloud selects the data, and
the following function will be available.
• Dialing: “Dial”
• Changing a registered name: “Change Name”
• Deleting an entry: “Delete Entry”
• Setting speed dial: “Set Speed Dial (Speed Dial)”
■ Limitation of number of digits
A phone number that exceeds 24 digits cannot be registered.
369
3
Interior features
Highlander_HV_U_(L/O_0808)
3-5. Using the interior lights
Interior lights list
Your Toyota is equipped with the illuminated entry system to assist
in entering the vehicle. Owing to the function of the system, the
lights shown in the following illustration automatically turn on/off
according to the presence of the electronic key, whether the doors
are locked/unlocked, whether the doors or glass hatch (if equipped)
are opened/closed, and “POWER” switch mode.
Outer foot lights (if equipped)
Personal/interior lights (→P. 370)
Front door courtesy light
Personal/interior light or interior light (→P. 370, 371)
Interior light (→P. 371)
370
3-5. Using the interior lights
Highlander_HV_U_(L/O_0808)
Personal/interior light main switch
“OFF”
The personal/interior lights and
interior light can be individually
turned on or off.
Door position
The personal/interior lights and
interior light come on when a door
or the glass hatch (if equipped) is
opened. They turn off when the
doors and glass hatch are closed.
On
The personal/interior lights and
interior light cannot be individually
turned off.
Personal/interior lights
Front
On/off
The illuminated entry system is
activated even if the light is
turned off when the personal/inte-
rior light main switch is in door
position.
Personal/interior light main switch and personal/interior lights
371
3-5. Using the interior lights
3
Interior features
Highlander_HV_U_(L/O_0808)
Center (if equipped)
On/off
The illuminated entry system is
activated even if the light is
turned off when the personal/inte-
rior light main switch is in door
position.
Interior light
Off
On
The illuminated entry system is
activated even if the light is
turned off when the personal/inte-
rior light main switch is in door
position.
Center (if equipped)
Rear
■ To prevent the 12-volt battery discharge
If the lights remain on when the door is not fully closed and the personal/inte-
rior light main switch is in door position, the lights will go off automatically
after 20 minutes.
■ Customization that can be configured at Toyota dealer
Settings (e.g. The time elapsed before lights turn off) can be changed.
(Customizable features →P. 567)
Personal/interior lights and interior light
372
Highlander_HV_U_(L/O_0808)
3-6. Using the storage features
List of storage features
Auxiliary boxes
Overhead console
Glove box
Bottle holders
Cup holders
Side table
Console box
Auxiliary box & cup holder
373
3-6. Using the storage features
3
Interior features
Highlander_HV_U_(L/O_0808)
Glove box
Unlock with the key
Lock with the key
Open (pull lever)
■ Power back door main switch (vehicles with power back door)
The power back door main switch is located in the glove box. (→P. 80)
CAUTION
■ Caution while driving
Keep the glove box closed.
Injuries may result in the event of an accident or sudden braking.
Glove box
374
3-6. Using the storage features
Highlander_HV_U_(L/O_0808)
Console box
Upper
Pull up the knob to release the
lock. Lift the lid.
Lower
Push down the lever.
CAUTION
■ Caution while driving
Keep the console box closed.
Injuries may result in the event of an accident or sudden braking.
Console box
375
3-6. Using the storage features
3
Interior features
Highlander_HV_U_(L/O_0808)
Overhead console
The overhead console is useful for temporarily storing sunglasses
and similar small items.
Press in the lid.
CAUTION
■ Items that should not be left in the overhead console
Do not leave glasses or lighters in the console.
If the interior of the vehicle becomes hot, lighters may explode and glasses
may warp or becomes cracked.
■ Caution while driving
Do not leave the overhead console open while driving.
Items stored in it may fall out and cause injury.
■ Size of stored items
Do not put large items in the overhead console. The overhead console may
not be able to be shut from the conversation mirror state, or be opened from
the closed state.
■ Maximum storage weight
Do not place any object heavier than 0.4 lb. (200 g) in it. The console may
be opened and cause injury.
Overhead console
376
3-6. Using the storage features
Highlander_HV_U_(L/O_0808)
Cup holders
Front (type A)
Removing the adapters changes
the size. (→P. 378)
Front (type B)
Lift the lid.
Console box
Pull out the cup holder.
Cup holders
377
3-6. Using the storage features
3
Interior features
Highlander_HV_U_(L/O_0808)
Side table
Install the side table before using
the cup holder. (→P. 384)
Removing the adapters changes
the size. (→P. 378)
Rear (vehicles without third seat)
Rear (vehicles with third seat)
Removing the adapters changes
the size. (→P. 378)
Cup holders
378
3-6. Using the storage features
Highlander_HV_U_(L/O_0808)
■ Adjusting size of the cup holders (front [type A], front [type B], side
table, rear [vehicles with third seat])
Front (type A)
Front (type B)
Side table
Rear (vehicles with third seat)
Remove the adapter.
Remove the separator.
Remove the adapter.
Remove the adapter.
Cup holders
379
3-6. Using the storage features
3
Interior features
Highlander_HV_U_(L/O_0808)
CAUTION
■ Items unsuitable for the cup holder
Do not place anything other than cups or aluminum cans in the cup holders.
Other items may be thrown out of the holders in the event of an accident or
sudden braking and cause injury. If possible, cover hot drinks to prevent
burns.
■ When not in use
Front (type B) and console box cup holders: Keep the cup holders closed.
Injuries may result in the event of an accident or sudden braking.
Cup holders
380
3-6. Using the storage features
Highlander_HV_U_(L/O_0808)
Bottle holders
Front
Rear
CAUTION
■ Items unsuitable for the bottle holder
Do not place anything other than a bottle in the bottle holders.
Other items may be thrown out of the holders in the event of an accident or
sudden braking and cause injury.
NOTICE
■ When stowing a bottle
Put the cap on before stowing a bottle. Do not place open bottles in the bot-
tle holders. The contents may spill.
Bottle holders
381
3-6. Using the storage features
3
Interior features
Highlander_HV_U_(L/O_0808)
Auxiliary boxes
Type A
Pull up the lever.
Type B
Lift the lid.
Remove the separator to use the
box. (→P. 383)
Auxiliary boxes
382
3-6. Using the storage features
Highlander_HV_U_(L/O_0808)
Type C (if equipped)
Lift the lid.
Type D
Lift the lid.
Auxiliary boxes
383
3-6. Using the storage features
3
Interior features
Highlander_HV_U_(L/O_0808)
■ Auxiliary box (type D)
Install the side table. (→P. 384)
■ Removing the separator (type B)
CAUTION
■ Caution while driving
Keep the auxiliary boxes closed.
Injuries may result in the event of an accident or sudden braking.
Pull it up.
Auxiliary boxes
384
3-6. Using the storage features
Highlander_HV_U_(L/O_0808)
Side table
■ Installing the side table
Take out the side table from the
console box.
Remove the second center seat. (→P. 94)
Engage the front pins of the
side table with the hooks.
Push down on the side table to
engage the rear pin locks.
■ Removing the side table
Take out the second center seat
from the console box.
STEP
1
STEP
2
STEP
3
STEP
1
Side table
385
3-6. Using the storage features
3
Interior features
Highlander_HV_U_(L/O_0808)
Pull the lock release lever to
remove the side table.
Stow the side table in the con-
sole box.
Push down on the end to engage
the pins in the holes and close
the console box door.
Make sure that the side table is
securely locked in position.
STEP
2
STEP
3
STEP
4
CAUTION
■ Caution while driving
Keep the console box closed.
Injuries may result in the event of an accident or sudden braking.
Side table
386
Highlander_HV_U_(L/O_0808)
3-7. Other interior features
Sun visors
Forward position
Flip down.
Side position
Flip down, unhook, and
swing to the side.
Side extender
Place in side position then
slide backwards.
387
3-7. Other interior features
3
Interior features
Highlander_HV_U_(L/O_0808)
Vanity mirrors
NOTICE
■ To prevent the 12-volt battery from being discharged
Do not leave the vanity lights on for extended periods while the hybrid sys-
tem is off.
Slide the cover.
The light turns on when the
cover is opened. (vehicles with
vanity mirror light)
388
3-7. Other interior features
Highlander_HV_U_(L/O_0808)
Conversation mirror
■ To use the overhead console from the conversation mirror state
Fully close the lid, then open it again. (→P. 375)
Press in the lid.
Push the lid back up half way.
STEP
1
STEP
2
389
3-7. Other interior features
3
Interior features
Highlander_HV_U_(L/O_0808)
Power outlet
The power outlet can be used for a following component.
12 V: Accessories that run on less than 10 A.
115 VAC: Accessories that use less than 100 W.
Type A (12 V)*
1
Type B (12 V)*
2
390
3-7. Other interior features
Highlander_HV_U_(L/O_0808)
Type C (12 V)
Type D (115 VAC)*
3
Main switch
To use the power outlet,
turn on the main switch.
Power outlet socket
Type E (12 V)
*
1
: Vehicles with seat heater
*
2
: Vehicles without seat heater
*
3
: Vehicles with rear entertainment system
391
3-7. Other interior features
3
Interior features
Highlander_HV_U_(L/O_0808)
■ The power outlet can be used when
12 V
The “POWER” switch is in ACCESSORY or ON mode.
115 VAC
The “POWER” switch is in ON mode.
NOTICE
■ To avoid damaging the power outlet
Close the power outlet lid when the power outlet is not in use.
Foreign objects or liquids that enter the power outlet may cause a short cir-
cuit.
■ To prevent the fuse from being blown
12 V
Do not use an accessory that uses more than 12 V 10 A.
115 VAC
Do not use a 115 VAC appliance that requires more than 100 W.
If a 115 VAC appliance that consumes more than 100 W is used, the pro-
tection circuit will cut the power supply.
■ To prevent the 12-volt battery discharge
Do not use the power outlet longer than necessary when the hybrid system
is off.
■ Appliances that may not operate properly (115 VAC)
The following 115 VAC appliances may not operate properly even if their
power consumption is under 100 W.
● Appliances with high initial peak wattage
● Measuring devices that process precise data
● Other appliances that require an extremely stable power supply
392
3-7. Other interior features
Highlander_HV_U_(L/O_0808)
Seat heaters
∗
■ The seat heaters can be used when
The “POWER” switch is in ON mode.
■ When not in use
Turn the knob fully counterclockwise. The indicator light turns off.
Press the knob into the recessed position.
Pops the knob out
On
The indicator light comes on.
Adjusts the seat tempera-
ture
The further you turn the knob
clockwise, the warmer the seat
becomes.
Front passenger's seat
Driver's seat
∗: If equipped
393
3-7. Other interior features
3
Interior features
Highlander_HV_U_(L/O_0808)
CAUTION
■ Burns
● Use caution when seating the following persons in a seat with the seat
heater on to avoid the possibility of burns:
• Babies, small children, the elderly, the sick and the disabled
• Persons with sensitive skin
• Persons who are fatigued
• Persons who have taken alcohol or drugs that induce sleep (sleeping
drugs, cold remedies, etc.)
● Do not cover the seat with anything when using the seat heater.
Using the seat heater with a blanket or cushion increases the temperature
of the seat and may lead to overheating.
NOTICE
■ To prevent seat heater damage
Do not put unevenly weighted objects on the seat and do not stick sharp
objects (needles, nails, etc.) into the seat.
■ To prevent 12-volt battery from being discharged
Turn the switches off when the hybrid system is off.
394
3-7. Other interior features
Highlander_HV_U_(L/O_0808)
Armrests
NOTICE
■ To prevent damage to the armrest
Do not place too much strain on the armrest.
Pull the armrest down for use.
395
3-7. Other interior features
3
Interior features
Highlander_HV_U_(L/O_0808)
Floor mat
CAUTION
■ When inserting the floor mat
Observe the following precautions.
Failure to do so may result in the floor mat slipping and interfering with the
movement of the pedals during driving, resulting in an accident.
● Make sure the floor mat is properly placed on the vehicle carpet and the
correct side faces upward.
● Do not place floor mats on top of existing mats.
Securely place a mat that matches the size of the space on the car-
pet.
Secure the driver's floor mat
using the hooks provided.
396
3-7. Other interior features
Highlander_HV_U_(L/O_0808)
Luggage compartment features
■ Cargo hooks
Cargo hooks are provided for
securing loose items.
■ Shopping bag hooks
■ Auxiliary box
Lift the center deck board.
397
3-7. Other interior features
3
Interior features
Highlander_HV_U_(L/O_0808)
■ Separating luggage compartment
The center deck board can be
used to separate the luggage
compartment.
Remove the center deck
board and insert it upright into
the groove.
The board cannot be inserted
when the luggage cover is
stowed.
398
3-7. Other interior features
Highlander_HV_U_(L/O_0808)
■ When taking out luggage through the glass hatch (vehicles with glass
hatch)
■ Luggage cover (vehicles with luggage cover)
Hang the hooks on the hook
brackets on the second seat
seatback.
Vehicles with the third seat:
When using the luggage cover,
the third seat must be fold
down. (→P. 93)
Pull out the luggage cover and
engage both ends to secure it.
STEP
1
STEP
2
Pull the luggage cover to disengage both
ends.
Engage both ends of the luggage cover
with the grooves shown in the illustration
and stand the cover upright.
STEP
1
STEP
2
399
3-7. Other interior features
3
Interior features
Highlander_HV_U_(L/O_0808)
■ Removing the luggage cover (vehicles with luggage cover)
The luggage cover can be removed by following the procedure below.
■ Luggage storage box (vehicles without third seat)
Detach the hooks.
Push in the left side of the luggage
cover while keeping hold of the right
side. Then raise the right side and pull
the luggage cover out.
Lift the deck board.
Secure the board using the hook.
STEP
1
STEP
2
400
3-7. Other interior features
Highlander_HV_U_(L/O_0808)
■ Stowing the luggage cover (vehicles with luggage cover)
CAUTION
■ When the cargo hooks are not in use
To avoid injury, always return the cargo hooks to their positions when they
are not in use.
■ Caution while driving
Do not drive with any of the deck boards opened. Items may fall out and
cause injury.
Remove the side deck boards and open
the center deck board.
Fold the flaps on top of the luggage cover
with the hooks rolled inside.
Place the left end of the luggage cover in
the recess on the left-hand side and then
lower the right end into the recess on the
right-hand side.
STEP
1
STEP
2
STEP
3
401
3-7. Other interior features
3
Interior features
Highlander_HV_U_(L/O_0808)
NOTICE
■ Shopping bag hook weight capacity
Do not hang any object heavier than 4 lb. (2 kg) on shopping bag hooks.
■ While driving
Do not drive with the luggage cover standing upright in the grooves as the
luggage cover may fall down.
■ Before inserting the center deck board into the luggage compartment
Make sure the luggage cover is not stowed.
■ Closing the back door (vehicles without third seat)
Do not close the back door with the hook attached, or the hook may be dam-
aged.
402
3-7. Other interior features
Highlander_HV_U_(L/O_0808)
Garage door opener
∗
The garage door opener (HomeLink
®
Universal Transceiver) is manufac-
tured under license from HomeLink
®
.
Programming the HomeLink
®
(for U.S.A. owners)
The HomeLink
®
compatible transceiver in your vehicle has 3 buttons
which can be programmed to operate 3 different devices. Refer to the
programming method below appropriate for the device.
Indicator
Buttons
■ Programming the HomeLink
®
Point the remote control for the
device 1 to 3 in. (25 to 75 mm)
from the HomeLink
®
control but-
tons.
Keep the indicator light on the
HomeLink
®
in view while pro-
gramming.
The garage door opener can be programmed to operate garage
doors, gates, entry doors, door locks, home lighting systems, and
security systems, and other devices.
STEP
1
∗: If equipped
403
3-7. Other interior features
3
Interior features
Highlander_HV_U_(L/O_0808)
Press and hold down one of the
buttons on the HomeLink
®
and
the button on the transmitter.
When the indicator light on the
HomeLink
®
changes from a slow
to a rapid flash after 20 seconds,
you can release both buttons.
Test the operation of the
HomeLink
®
by pressing the
newly programmed button.
If programming a garage door
opener, check to see if the garage
door opens and closes. If the
garage door does not operate,
see if your garage transmitter is
of the Rolling Code type. Press
and hold the programmed
HomeLink
®
button. The garage
door has the rolling code feature
if the indicator light (on the
HomeLink
®
) flashes rapidly for 2
seconds and then remains lit. If
your transmitter is the Rolling
Code type, proceed to the head-
ing “Programming a rolling code
system”.
Repeat the steps above to program another device for each of
the remaining HomeLink
®
buttons.
STEP
2
STEP
3
STEP
4
404
3-7. Other interior features
Highlander_HV_U_(L/O_0808)
■ Programming a Rolling Code system (for U.S.A. owners)
If your device is Rolling Code equipped, follow the steps under the
heading “Programming the HomeLink
®
” before proceeding with the
steps listed below.
Locate the training button on the ceiling mounted garage door
opener motor. The exact location and color of the button may
vary by brand of garage door opener.
Refer to the operation manual supplied with the garage door opener
for the location of the training button.
Press the training button.
Press and release the vehicle’s programmed HomeLink
®
but-
ton twice. The garage door may open.
If the garage door opens, the programming process is complete. If
the door does not open, press and release the button a third time.
This third press and release will complete the programming process
by opening the garage door.
The ceiling mounted garage door opener motor should now recog-
nize the HomeLink
®
transceiver and operate the garage door.
Repeat the steps above to program another rolling code sys-
tem for any of the remaining HomeLink
®
buttons.
■ Programming an entry gate (for U.S.A. owners)/Programming
all devices in the Canadian market
Place your transmitter 1 to 3 in. (25 to 75 mm) away from the
surface of the HomeLink
®
.
Keep the indicator light on the HomeLink
®
in view while program-
ming.
Press and hold the selected HomeLink
®
button.
Repeatedly press and release (cycle) the device’s remote
control button for two seconds each until step 4 is complete.
When the indicator light on the HomeLink
®
compatible trans-
ceiver start to flashing rapidly, release the buttons.
STEP
1
STEP
2
STEP
3
STEP
4
STEP
1
STEP
2
STEP
3
STEP
4
405
3-7. Other interior features
3
Interior features
Highlander_HV_U_(L/O_0808)
Test the operation of the HomeLink
®
by pressing the newly
programmed button. Check to see if the gate/device operates
correctly.
Repeat the steps above to program another device for each of
the remaining HomeLink
®
buttons.
■ Programming other devices
To program other devices such as home security systems, home
door locks or lighting, contact your authorized Toyota dealer for
assistance.
■ Reprogramming a button
The individual HomeLink
®
buttons cannot be erased but can be
reprogrammed. To reprogram a button, follow the programming
instructions.
Operating the HomeLink
®
Press the appropriate HomeLink
®
button. The HomeLink
®
indicator
light on the HomeLink
®
transceiver should turn on.
The HomeLink
®
continues to send a signal for up to 20 seconds as long
as the button is pressed.
Erasing the entire HomeLink
®
memory (all three programs)
Press and hold down the 2 out-
side buttons for 20 seconds until
the indicator light flashes.
If you sell your vehicle, be sure to
erase the programs stored in the
HomeLink
®
memory.
STEP
5
STEP
6
406
3-7. Other interior features
Highlander_HV_U_(L/O_0808)
■ Before programming
● Install a new battery in the transmitter.
● The battery side of the transmitter must be pointed away from the
HomeLink
®
.
■ Certification for the garage door opener
This device complies with Part 15 of the FCC Rules and with RSS-210 of the
IC Rules.
Operation is subject to the following two conditions: (1) This device may not
cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
WARNING: This transmitter has been tested and complies with FCC and IC
rules. Changes or modifications not expressly approved by the party respon-
sible for compliance could void the user's authority to operate the device.
CAUTION
■ When programming a garage door or other remote control device
The garage door may operate, so ensure people and objects are out of dan-
ger to prevent potential harm.
■ Conforming to federal safety standards
Do not use the HomeLink
®
Compatible Transceiver with any garage door
opener or device that lacks safety stop and reverse features as required by
federal safety standards.
This includes any garage door that cannot detect an obstruction object. A
door or device without these features increases the risk of death or serious
injury.
407
3-7. Other interior features
3
Interior features
Highlander_HV_U_(L/O_0808)
Compass
∗
The compass on the inside rear view mirror indicates the direction in
which the vehicle is heading.
■ Operation
To turn the compass on or off,
press the switch.
■ Displays and directions
Display Direction
N North
NE Northeast
E East
SE Southeast
S South
SW Southwest
W West
NW Northwest
∗: If equipped
408
3-7. Other interior features
Highlander_HV_U_(L/O_0808)
Calibrating the compass
The direction display deviates from the true direction determined by
the earth’s magnetic field. The amount of deviation varies according
to the geographic position of the vehicle.
If you cross over a map boundary shown in illustration, the compass will
deviate.
To obtain higher precision or perfect calibration, refer to the following.
■ Deviation calibration
Stop the vehicle where it is safe to drive in a circle.
Press the switch until a number
(1 to 15) appears on the com-
pass display.
Press the switch, and referring to the map above, select the
number of the zone where you are.
If the direction is displayed several seconds after adjustment, the
calibration is complete.
STEP
1
STEP
2
STEP
3
409
3-7. Other interior features
3
Interior features
Highlander_HV_U_(L/O_0808)
■ Circling calibration
When C appears on the display,
drive the vehicle at 5 mph
(8 km/h) or less in a circle until a
direction is displayed.
If there is not enough space to
drive in a circle, drive around the
block until the direction is dis-
played.
■ Conditions unfavorable to correct operation
The compass may not show the correct direction in the following conditions:
● The vehicle is stopped immediately after turning.
● The vehicle is on an inclined surface.
● The vehicle is in a place where the earth's magnetic field is subject to
interference by artificial magnetic fields (underground car park/parking
lot, under a steel tower, between buildings, roof car park/parking lot, near
an intersection, near a large vehicle, etc.).
● The vehicle has become magnetized.
(There is a magnet or metal object near the inside rear view mirror.)
● The 12-volt battery has been disconnected.
● A door is open.
CAUTION
■ While driving the vehicle
Do not adjust the display. Be sure to adjust the display only when the vehicle
is stopped.
■ When doing the circling calibration
Be sure to secure a wide space, and watch out for people and vehicles in the
neighborhood. Do not violate any local traffic rules while performing circling
calibration.
410
3-7. Other interior features
Highlander_HV_U_(L/O_0808)
NOTICE
■ To avoid the compass malfunctions
Do not place magnets or any metal objects near the inside rear view mirror.
Doing this may cause a malfunction of the compass sensor.
■ To ensure normal operation of the compass
● Do not perform circling calibration of the compass in a place where the
earth's magnetic field is subject to interference by artificial magnetic fields.
● During calibration, do not operate electric systems (moon roof, power win-
dows, etc.) as they may interfere with the calibration.
Maintenance and care
4
411
Highlander_HV_U_(L/O_0808)
4-1. Maintenance and care
Cleaning and protecting
the vehicle exterior......... 412
Cleaning and protecting
the vehicle interior.......... 415
4-2. Maintenance
Maintenance
requirements.................. 418
General maintenance....... 420
Emission inspection and
maintenance (I/M)
programs........................ 423
4-3. Do-it-yourself
maintenance
Do-it-yourself service
precautions .................... 424
Hood ................................ 428
Positioning a floor jack ..... 430
Engine compartment........ 432
Tires ................................. 447
Tire inflation pressure ...... 455
Wheels ............................. 459
Air conditioning filter......... 461
Electronic key battery....... 464
Checking and replacing
fuses .............................. 467
Light bulbs........................ 478
412
Highlander_HV_U_(L/O_0808)
4-1. Maintenance and care
Cleaning and protecting the vehicle exterior
■ Automatic car washes
● Before washing the vehicle, do the following.
• Fold the mirrors back.
• Turn the power back door system off.
● Brushes used in automatic car washes may scratch the vehicle surface
and harm your vehicle’s paint.
■ High pressure car washes
● Do not allow the nozzles of the car wash to come within close proximity
of the windows.
● Before car wash, check that the fuel filler door on your vehicle is closed
properly.
Perform the following to protect the vehicle and maintain it in prime
condition.
● Working from top to bottom, liberally apply water to the vehicle
body, wheel wells and underside of the vehicle to remove any
dirt and dust.
Wash the vehicle body using a sponge or soft cloth, such as a
chamois.
● For hard-to-remove marks, use car wash soap and rinse thor-
oughly with water.
● Wipe away any water.
● Wax the vehicle when the waterproof coating deteriorates.
If water does not bead on a clean surface, apply wax when the vehicle
body is cool.
413
4-1. Maintenance and care
4
Maintenance and care
Highlander_HV_U_(L/O_0808)
■ Aluminum wheels
Remove any dirt immediately by using a neutral detergent. Do not use hard
brushes or abrasive cleaners. Do not use strong or harsh chemical cleaners.
Use the same mild detergent and wax as used on the paint.
■ Bumpers and side moldings
Do not scrub with abrasive cleaners.
■ To prevent deterioration and body corrosion
● Wash the vehicle immediately in the following cases:
• After driving near the sea coast
• After driving on salted roads
• If you see coal tar or tree sap on the paint surface
• If you see dead insects or insect droppings on the paint
• After driving in an area contaminated with soot, oily smoke, mine dust,
iron powder or chemical substances
• If the vehicle becomes heavily soiled in dust or mud
• If liquids such as benzene and gasoline are spilled on the paint surface
● If the paint is chipped or scratched, have it repaired immediately.
CAUTION
■ Caution about the exhaust pipe
Exhaust gasses cause the exhaust pipe to become quite hot.
When washing the vehicle, be careful not to touch the pipe until it has cooled
sufficiently, as touching a hot exhaust pipe can cause burns.
414
4-1. Maintenance and care
Highlander_HV_U_(L/O_0808)
NOTICE
■ To protect your vehicle’s painted surfaces
Do not use organic cleaners such as benzene or gasoline.
■ If the windshield washer nozzle become blocked
Contact your Toyota dealer. Do not try to clear it with a pin or other object.
This may damage the nozzle.
■ Cleaning the exterior lights
● Wash carefully. Do not use organic substances or scrub with a hard brush.
This may damage the surfaces of the lights.
● Do not apply wax on the surfaces of the lights.
Wax may cause damage to the lenses.
■ To prevent damage to the windshield wiper arms
When lifting the wiper arms away from the windshield, pull the driver side
wiper arm upward first, and repeat for the passenger side. When returning
the wipers to their original position, do so from the passenger side first.
415
4-1. Maintenance and care
4
Maintenance and care
Highlander_HV_U_(L/O_0808)
Cleaning and protecting the vehicle interior
The following procedures will help protect your vehicle's interior and
keep it in top condition:
■ Protecting the vehicle interior
Remove dirt and dust using a vacuum cleaner. Wipe dirty sur-
faces with a cloth dampened with lukewarm water.
■ Cleaning the leather areas
● Remove dirt and dust using a vacuum cleaner.
● Wipe any excess dirt and dust with a soft cloth dampened with
diluted detergent.
Use a diluted water solution of approximately 5% neutral wool deter-
gent.
● Wring out any excess water from the cloth and thoroughly
wipe off all remaining traces of detergent.
● Wipe the surface with a dry, soft cloth to remove any remain-
ing moisture. Allow the leather to dry in a shaded ventilated
area.
■ Synthetic leather areas
● Remove loose dirt using a vacuum cleaner.
● Apply a mild soap solution to the synthetic leather.
● Allow the solution to soak in for a few minutes. Remove the
dirt and wipe off the solution with a clean, damp cloth.
416
4-1. Maintenance and care
Highlander_HV_U_(L/O_0808)
■ Caring for leather areas
Toyota recommends cleaning the interior of the vehicle at least twice a year
to maintain the quality of the vehicle's interior.
■ Shampooing the carpets
There are several commercial foaming-type cleaners available. Use a
sponge or brush to apply the foam. Rub in overlapping circles. Do not apply
water. Excellent results are obtained by keeping the carpet as dry as possi-
ble.
■ Seat belts
Clean with mild soap and lukewarm water using a cloth or sponge. Also
check the belts periodically for excessive wear, fraying or cuts.
CAUTION
■ Water in the vehicle
● Do not splash or spill liquid on the floor, hybrid battery (traction battery) air
vents.
Doing so may cause the hybrid battery, electrical components, etc. to mal-
function or catch fire.
● Do not get any of the SRS components or wiring in the vehicle interior wet.
(oP. 133)
Electrical malfunction may cause the airbags to deploy or not function
properly, resulting in death or severe injury.
417
4-1. Maintenance and care
4
Maintenance and care
Highlander_HV_U_(L/O_0808)
NOTICE
■ Cleaning detergents
Do not use organic substances such as benzene or gasoline, acidic or alka-
line solutions, dye, bleach or other detergent. Doing so may discolor the
vehicle interior or cause streaks or damage to painted surfaces.
■ Preventing damage to leather surfaces
Observe the following precautions to avoid damage to and deterioration of
leather surfaces.
● Remove any dust or dirt on leather surfaces immediately.
● Do not expose the vehicle to direct sunlight for extended periods of time.
Park the vehicle in the shade, especially during summer.
● Do not place items made of vinyl, plastic, or that contain wax on the uphol-
stery, as they may stick to the leather surface if the vehicle interior heats
up significantly.
■ Water on the floor
Do not wash the vehicle floor with water.
Vehicle systems such as the audio system may be damaged if water comes
into contact with electrical components under the floor of the vehicle, and
may also cause the body to rust.
■ Cleaning the inside of the rear window or left-side rear quarter window
● Do not use glass cleaner to clean the rear window or left-side rear quarter
window, as this may cause damage to the rear window defogger heater
wires or antenna. Use a cloth dampened with lukewarm water to gently
wipe the windows clean. Wipe the windows in strokes running parallel to
the heater wires or antenna.
● Be careful not to scratch or damage the heater wires or antenna.
418
Highlander_HV_U_(L/O_0808)
4-2. Maintenance
Maintenance requirements
■ Repair and replacement
It is recommended that genuine Toyota parts be used for repair to ensure
performance of each system. If non-Toyota parts are used in replacement or
if a repair shop other than a Toyota dealer performs repairs, confirm the war-
ranty coverage.
To ensure safe and economical driving, day-to-day care and regular
maintenance is essential. It is the owner’s responsibility to perform
regular checks. Toyota recommends the following maintenance.
■ General maintenance
General maintenance should be performed on a daily basis.
This can be done by yourself or by a Toyota dealer.
■ Scheduled maintenance
Scheduled maintenance should be performed at specified inter-
vals according to the maintenance schedule.
For details about maintenance items and schedules, refer to the
“Scheduled Maintenance Guide” or “Owner’s Manual Supplement”.
■ Do-it-yourself maintenance
You can perform some maintenance procedures yourself.
Please be aware that do-it-yourself maintenance may affect war-
ranty coverage.
The use of Toyota Repair Manuals is recommended.
For details about warranty coverage, see the separate “Owner’s
Warranty Information Booklet” or “Owner’s Manual Supplement”.
419
4-2. Maintenance
4
Maintenance and care
Highlander_HV_U_(L/O_0808)
■ Allow inspection and repairs to be performed by a Toyota dealer
● Toyota technicians are well-trained specialists and are kept up to date
with the latest service information. They are well informed about the
operations of all systems on your vehicle.
● Keep a copy of the repair order. It proves that the maintenance that has
been performed is under warranty coverage. If any problem should arise
while your vehicle is under warranty, your Toyota dealer will promptly
take care of it.
CAUTION
■ Warning in handling of 12-volt battery
● Engine exhaust, some of its constituents, and a wide variety of automobile
components contain or emit chemicals known to the State of California to
cause cancer and birth defects and other reproductive harm. Work in a
well ventilated area.
● Oils, fuels and fluids contained in vehicles as well as waste produced by
component wear contain or emit chemicals known to the State of Califor-
nia to cause cancer and birth defects or other reproductive harm. Avoid
exposure and wash any affected area immediately.
● 12-volt battery posts, terminals and related accessories contain lead and
lead compounds which are known to cause brain damage. Wash your
hands after handling. (→P. 443)
420
4-2. Maintenance
Highlander_HV_U_(L/O_0808)
General maintenance
Engine compartment
Items Check points
12-volt battery Maintenance-free (→P. 443)
Brake fluid At the correct level? (→P. 442)
Engine/power control unit coolant At the correct level? (→P. 439)
Engine oil At the correct level? (→P. 435)
Exhaust system No fumes or strange sounds?
Radiator/condenser/hoses
Not blocked with foreign matter?
(→P. 442)
Washer fluid At the correct level? (→P. 446)
Listed below are the general maintenance items that should be per-
formed at the intervals specified in the “Scheduled Maintenance
Guide” or “Owner’s Manual Supplement”. It is recommended that
any problem you notice should be brought to the attention of your
Toyota dealer or qualified service shop for advice.
421
4-2. Maintenance
4
Maintenance and care
Highlander_HV_U_(L/O_0808)
Vehicle interior
Items Check points
Accelerator pedal
• Moves smoothly (without uneven
pedal effort or catching)?
Transmission “Park” mechanism
• Can the vehicle be hold securely
on an incline with the shift lever in
P?
Brake pedal
• Moves smoothly?
• Does it have appropriate clear-
ance and correct amount of free
play?
Brakes
• Not pull to one side when
applied?
• Loss of brake effectiveness?
• Spongy feeling brake pedal?
• Pedal almost touches floor?
Head restraints
• Move smoothly and lock
securely?
Indicators/buzzers • Function properly?
Lights
• Do all the lights come on?
• Headlights aimed correctly?
Parking brake
• Moves smoothly?
• Can hold the vehicle securely on
an incline?
Seat belts
• Does the seat belt system oper-
ate smoothly?
• Are the belts undamaged?
Seats
• Do the seat controls operate
properly?
Steering wheel
• Moves smoothly?
• Has correct free play?
• No strange noises?
422
4-2. Maintenance
Highlander_HV_U_(L/O_0808)
Vehicle exterior
Items Check points
Door • Operate smoothly?
Engine hood • The lock system works properly?
Fluid leaks
• Is there any leakage after park-
ing?
Tire
• Inflation pressure is correct?
• Tire surfaces not worn or dam-
aged?
• Tires rotated according to the
maintenance schedule?
• Wheel nuts are not loose?
CAUTION
■ If the hybrid system is operating
Turn the hybrid system off and ensure that there is adequate ventilation
before performing maintenance checks.
423
4-2. Maintenance
4
Maintenance and care
Highlander_HV_U_(L/O_0808)
Emission inspection and maintenance (I/M) programs
Some states have vehicle emission inspection programs which
include OBD (On Board Diagnostics) checks. The OBD system moni-
tors the operation of the emission control system.
■ If the malfunction indicator lamp comes on
The OBD system determines that a problem exists somewhere
in the emission control system. Your vehicle may not pass the I/
M test and may need to be repaired. Contact your Toyota dealer
to service the vehicle.
■ Your vehicle may not pass the I/M test:
● When the 12-volt battery is disconnected or discharged
Readiness codes that are set during ordinary driving are
erased.
Also, depending on your driving habits, the readiness codes
may not be completely set.
● When the fuel tank cap is loose
The malfunction indicator lamp comes on as a temporary mal-
function and your vehicle may not pass the I/M test.
■ When the malfunction indicator lamp goes off after several
driving trips
The error code in the OBD system will not be cleared unless the
vehicle is driven 40 or more times.
■ If your vehicle does not pass the I/M test
Contact your Toyota dealer to prepare the vehicle for re-testing.
424
Highlander_HV_U_(L/O_0808)
4-3. Do-it-yourself maintenance
Do-it-yourself service precautions
If you perform maintenance yourself, be sure to follow the correct
procedures as given in these sections.
Items Parts and tools
12-volt battery condition
(→P. 443)
• Warm water
• Baking soda
• Grease
• Conventional wrench
(for terminal clamp bolts)
Brake fluid level (→P. 442)
Engine/power control unit coolant
level (→P. 439)
• “Toyota Super Long Life Coolant”
or similar high quality ethylene
glycol based non-silicate, non-
amine, non-nitrite and non-borate
coolant with long-life hybrid
organic acid technology.
For the U.S.A.:
“Toyota Super Long Life
Coolant” is pre-mixed with 50%
coolant and 50% deionized
water.
For Canada:
“Toyota Super Long Life
Coolant” is pre-mixed with 55%
coolant and 45% deionized
water.
• Funnel (used only for adding
engine coolant)
Engine oil level (→P. 435)
• “Toyota Genuine Motor Oil” or
equivalent
• Rag or paper towel, funnel
(used only for adding oil)
425
4-3. Do-it-yourself maintenance
4
Maintenance and care
Highlander_HV_U_(L/O_0808)
Items Parts and tools
Fuses (→P. 467)
• Fuse with same amperage rating
as original
Radiator and condenser
(→P. 442)
Tire inflation pressure (→P. 455)
• Tire pressure gauge
• Compressed air source
Washer fluid (→P. 446)
• Water washer fluid containing
antifreeze (for winter use)
• Funnel
426
4-3. Do-it-yourself maintenance
Highlander_HV_U_(L/O_0808)
CAUTION
The engine compartment contains many mechanisms and fluids that may
move suddenly, become hot, or become electrically energized. To avoid death
or serious injury observe the following precautions.
■ When working on the engine compartment
● Make sure that the indicator on the “POWER” switch and the “READY”
indicator are both off.
● Keep hands, clothing, and tools away from the moving fan.
● Be careful not to touch the engine, power control unit, radiator, exhaust
manifold, etc. right after driving as they may be hot. Oil and other fluids
may also be hot.
● Do not leave anything that may burn easily, such as paper or rags, in the
engine compartment.
● Do not smoke, cause sparks or expose an open flame to fuel or the bat-
tery. Fuel and battery fumes are flammable.
● Be extremely cautious when working on the battery. It contains poisonous
and corrosive sulfuric acid.
● Never touch, disassemble, remove or replace the high voltage parts,
cables and their connectors. It can cause severe burns or electric shock
that may result in death or serious injury.
● Take care because brake fluid can harm your hands or eyes and damage
painted surfaces.
If fluid gets on your hands or in your eyes, flush the affected area with
clean water immediately.
If you still experience discomfort, see a doctor.
● Do not touch the engine compartment when the electric cooling fans are
operating.
The electric cooling fan may keep rotating for about 3 minutes even after
the “POWER” switch is OFF.
With the “POWER” switch in ON mode, the electric cooling fans may auto-
matically start to run if the air conditioning is on and/or the coolant temper-
ature is high. Be sure the “POWER” switch is OFF when working near the
electric cooling fans or radiator grille.
427
4-3. Do-it-yourself maintenance
4
Maintenance and care
Highlander_HV_U_(L/O_0808)
CAUTION
■ Safety glasses
Wear safety glasses to prevent flying or falling material, fluid spray, etc. from
getting in the eyes.
NOTICE
■ If you remove the air cleaner filter
Driving with the air cleaner filter removed may cause excessive engine wear
due to dirt in the air. Also a backfire could cause a fire in the engine compart-
ment.
■ If the fluid level is low or high
It is normal for the brake fluid level to go down slightly as the brake pads
wear or when the fluid level in the accumulator is high.
If the reservoir needs frequent refilling, it may indicate a serious problem.
428
4-3. Do-it-yourself maintenance
Highlander_HV_U_(L/O_0808)
Hood
Release the lock from the inside of the vehicle to open the hood.
Pull the hood release lever.
The hood will pop up slightly.
Lift the auxiliary catch lever
and lift the hood.
Hold the hood open by insert-
ing the supporting rod into
either of the slots.
STEP
1
STEP
2
STEP
3
429
4-3. Do-it-yourself maintenance
4
Maintenance and care
Highlander_HV_U_(L/O_0808)
CAUTION
■ Pre-driving check
Check that the hood is fully closed and locked.
If the hood is not locked properly, it may open while the vehicle is in motion
and cause an accident, which may result in death or serious injury.
■ After installing the support rod into the slot
Make sure the rod supports the hood securely from falling down on to your
head or body.
NOTICE
■ When closing the hood
Be sure to return the support rod to its clip before closing the hood. Closing
the hood with the support rod up could cause the hood to bend.
430
4-3. Do-it-yourself maintenance
Highlander_HV_U_(L/O_0808)
Positioning a floor jack
When raising your vehicle with a floor jack, position the jack cor-
rectly. Improper placement may damage your vehicle or cause injury.
■ Front
■ Rear
431
4-3. Do-it-yourself maintenance
4
Maintenance and care
Highlander_HV_U_(L/O_0808)
CAUTION
■ When raising your vehicle
Make sure to observe the following to reduce the possibility of death or seri-
ous injury.
● Do not use the jack that was supplied with your vehicle.
● Do not put any part of your body or get underneath the vehicle supported
only by the floor jack.
Always use automotive jack stands on a solid, level surface.
● Do not start the hybrid system while the vehicle is supported by the floor
jack.
● Stop the vehicle on level firm ground, firmly set the parking brake and shift
the shift lever in P.
● Make sure to set the floor jack properly at the jack point.
Raising the vehicle with an improperly positioned floor jack will damage
the vehicle and may cause the vehicle to fall off the floor jack.
● Do not raise the vehicle while someone is in the vehicle.
● When raising the vehicle, do not place any objects on top of or underneath
the floor jack.
● Lift up the vehicle using a floor jack
such as the one shown in the illustra-
tion.
432
4-3. Do-it-yourself maintenance
Highlander_HV_U_(L/O_0808)
Engine compartment
Washer fluid tank (→P. 446)
12-volt battery (→P. 443)
Brake fluid reservoir
(→P. 442)
Engine oil level dipstick
(→P. 435)
Engine coolant reservoir
(→P. 439)
Engine oil filler cap
(→P. 436)
Power control unit coolant
reservoir (→P. 440)
Fuse boxes (→P. 467)
Power control unit coolant
radiator (→P. 442)
Electric cooling fans
Condenser (→P. 442)
Engine coolant radiator
(→P. 442)
433
4-3. Do-it-yourself maintenance
4
Maintenance and care
Highlander_HV_U_(L/O_0808)
Engine compartment cover (front)
■ Removing the engine compartment cover
■ Installing the clips
434
4-3. Do-it-yourself maintenance
Highlander_HV_U_(L/O_0808)
Engine compartment cover (left side)
■ Removing the engine compartment cover
■ Installing the engine compartment cover
435
4-3. Do-it-yourself maintenance
4
Maintenance and care
Highlander_HV_U_(L/O_0808)
Engine oil
With the engine at operating temperature and turned off, check the oil
level on the dipstick.
■ Checking the engine oil
Park the vehicle on level ground. After turning off the hybrid
system, wait more than five minutes for the oil to drain back
into the bottom of the engine.
Hold a rag under the end and
pull the dipstick out.
Wipe the dipstick clean.
Reinsert the dipstick fully.
Holding a rag under the end, pull the dipstick out and check
the oil level.
Wipe the dipstick and reinsert it fully.
Low
Full
STEP
1
STEP
2
STEP
3
STEP
4
STEP
5
STEP
6
436
4-3. Do-it-yourself maintenance
Highlander_HV_U_(L/O_0808)
■ Adding engine oil
If the oil level is below or near
the low level mark, add engine
oil of the same type as already in
the engine.
Make sure to check the oil type and prepare the items needed before
adding oil.
Remove the oil filler cap.
Add engine oil slowly, checking the dipstick.
Install the filler cap, turning it clockwise.
The approximate quantity of oil needed to raise the level from low to full on
the dipstick is indicated as follows:
1.6 qt. (1.5 L, 1.3 lmp. qt.)
■ Recommended viscosity
SAE 5W-20 or 0W-20
SAE 5W-20 or 0W-20 engine oil
may be used. However, SAE 0W-
20 is the best choice for good fuel
economy, and good starting in
cold weather.
Oil grade ILSAC multi-grade engine oil
Items Clean funnel
STEP
1
STEP
2
STEP
3
Outside temperature
437
4-3. Do-it-yourself maintenance
4
Maintenance and care
Highlander_HV_U_(L/O_0808)
■ How to read oil container labels
Some oil containers are labeled with ILSAC certification marks that
help you to select the proper oil.
OIL identification mark
The ILSAC (International Lubri-
cant Standardization and
Approval Committee) Certifica-
tion Mark is displayed on the
front of the container.
■ Engine oil consumption
● The amount of engine oil consumed depends on the oil viscosity, the
quality of the oil and the way the vehicle is driven.
● More oil is consumed under driving conditions such as high speeds and
frequent acceleration and deceleration.
● A new engine consumes more oil.
● When judging the amount of oil consumption, keep in mind that the oil
may have become diluted, making it difficult to judge the true level accu-
rately.
● Oil consumption: Max. 1.1 qt./600 miles, 0.9 lmp.qt./600 miles (1.0 L per
1000 km)
● If your vehicle consume more than 1.1 qt. (1.0 L, 0.9 lmp.qt.) every 600
miles (1000 km), contact your Toyota dealer.
■ Changing the engine oil (U.S.A. only)
To reset the oil change system, follow the procedure below:
Set the “POWER” switch OFF with the trip meter A reading shown.
(→P. 189)
While pressing the trip meter reset button, set the “POWER” switch
in ON mode.
Continue to press and hold the button until “COMPLETE” appears
on the multi-information display.
STEP
1
STEP
2
STEP
3
438
4-3. Do-it-yourself maintenance
Highlander_HV_U_(L/O_0808)
CAUTION
■ Used engine oil
● Used engine oil contains potentially harmful contaminants which may
cause skin disorders such as inflammation or skin cancer, so care should
be taken to avoid prolonged and repeated contact. To remove used engine
oil from your skin, wash thoroughly with soap and water.
● Dispose of used oil and filters only in a safe and acceptable manner. Do
not dispose of used oil and filters in household trash, in sewers or onto the
ground. Call your Toyota dealer, service station or auto parts store for
information concerning recycling or disposal.
● Do not leave used engine oil within the reach of children.
NOTICE
■ To prevent serious engine damage
Check the oil level on a regular basis.
■ When replacing the engine oil
● Be careful not to spill engine oil on the vehicle components.
● Avoid overfilling, or the engine could be damaged.
● Check the oil level on the dipstick every time you refill the vehicle.
● Be sure the engine oil filler cap is properly tightened.
439
4-3. Do-it-yourself maintenance
4
Maintenance and care
Highlander_HV_U_(L/O_0808)
Coolant
The coolant level is satisfactory if it is between the “FULL” and “LOW”
lines on the reservoir when the hybrid system is cold.
Engine coolant reservoir
Reservoir cap
“FULL”
“LOW”
If the level is on or below the
“LOW” line, add coolant up to the
“FULL” line.
440
4-3. Do-it-yourself maintenance
Highlander_HV_U_(L/O_0808)
Power control unit coolant reservoir
Reservoir cap
“FULL”
“LOW”
If the level is on or below the
“LOW” line, add coolant up to the
“FULL” line.
■ If the coolant level drops within a short time after replenishing
Visually check the radiator, hoses, coolant reservoir cap, drain cock and
water pump.
If you cannot find a leak, have your Toyota dealer pressure test the cap and
check for leaks in the cooling system.
■ Coolant selection
Only use “Toyota Super Long Life Coolant” or similar high quality ethylene
glycol based non-silicate, non-amine, non-nitrite, and non-borate coolant
with long-life hybrid organic acid technology.
U.S.A.: Toyota Super Long Life Coolant is a mixture of 50% coolant and
50% deionized water. (Enabled: -31°F [-35°C])
Canada: Toyota Super Long Life Coolant is a mixture of 55% coolant and
45% deionized water. (Enabled: -44°F [-42°C])
For more details about coolant, contact your Toyota dealer.
441
4-3. Do-it-yourself maintenance
4
Maintenance and care
Highlander_HV_U_(L/O_0808)
CAUTION
■ When the hybrid system is hot
Do not remove the coolant reservoir cap.
The cooling system may be under pressure and may spray hot coolant if the
cap is removed, causing burns or other injuries.
NOTICE
■ When adding coolant
Coolant is neither plain water nor straight antifreeze. The correct mixture of
water and antifreeze must be used to provide proper lubrication, corrosion
protection and cooling. Be sure to read the antifreeze or coolant label.
■ If you spill coolant
Be sure to wash it off with water to prevent damage to parts or paint.
442
4-3. Do-it-yourself maintenance
Highlander_HV_U_(L/O_0808)
Radiator and condenser
Check the radiators and condenser, and clear any foreign objects.
If either of the above parts are extremely dirty or you are not sure of
their condition, have your vehicle checked by your Toyota dealer.
Brake fluid
■ Checking fluid level
The brake fluid level should be
between the “MAX” and “MIN”
lines on the tank.
If the level is low, take your vehi-
cle to a Toyota dealer as soon as
possible. Do not drive your vehi-
cle if the red brake system warn-
ing light is on. Call a Toyota
dealer for assistance.
CAUTION
■ When the hybrid system is hot
Do not touch the radiators or condenser as they may be hot and may cause
burns.
■ When the electric cooling fan is operating
Do not touch the engine compartment.
The electric cooling fan may keep rotating for about 3 minutes after the
“POWER” switch is OFF.
With the “POWER” switch in ON mode, the electric cooling fan may automat-
ically start to run if the air conditioning is on and/or the coolant temperature
is high. Be sure the “POWER” switch is OFF when working near the electric
cooling fan or radiator grille.
443
4-3. Do-it-yourself maintenance
4
Maintenance and care
Highlander_HV_U_(L/O_0808)
12-volt battery
■ Exterior
Make sure that the 12-volt battery terminals are not corroded and
that there are no loose connections, cracks, or loose clamps.
Terminals
Hold-down clamp
CAUTION
■ When filling the reservoir
Take care because brake fluid can harm your hands or eyes and damage
painted surfaces.
If fluid gets in your eyes, flush your eyes with clean water immediately.
If you still experience discomfort, see a doctor.
NOTICE
■ If the fluid level is low or high
It is normal for the brake fluid level to go down slightly as the brake pads
wear or when the fluid level in the accumulator is high.
If the reservoir needs frequent refilling, it may indicate a serious problem.
444
4-3. Do-it-yourself maintenance
Highlander_HV_U_(L/O_0808)
■ Checking 12-volt battery condition
Check the 12-volt battery condition using the indicator color.
Red: Not working properly,
have the battery checked by
your Toyota dealer.
Blue: Good condition
White: Charging is necessary.
Have the vehicle inspected by
your Toyota dealer.
■ Before recharging
When recharging, the 12-volt battery produces hydrogen gas which is flam-
mable and explosive. Therefore, before recharging:
● If recharging with the 12-volt battery installed on the vehicle, be sure to
disconnect the ground cable.
● Make sure the power switch on the charger is off when connecting and
disconnecting the charger cables to the 12-volt battery.
■ After recharging/reconnecting the 12-volt battery
In some cases, the hybrid system may not start. Follow one or both of the
following procedures:
● After opening and closing the driver’s door, wait 10 seconds then attempt
to start the hybrid system. (If the system does not start first time, repeat
the procedure.)
● With the shift lever in P and the “POWER” switch OFF, open and close
the driver’s door, then attempt to start the hybrid system.
If the system will not start even after multiple attempts at both methods, con-
tact your Toyota dealer.
445
4-3. Do-it-yourself maintenance
4
Maintenance and care
Highlander_HV_U_(L/O_0808)
CAUTION
■ Chemicals in the 12-volt battery
The 12-volt battery contains poisonous and corrosive sulfuric acid and may
produce hydrogen gas which is flammable and explosive. To reduce the risk
of death or serious injury, take the following precautions while working on or
near 12-volt battery:
● Do not cause sparks by touching the 12-volt battery terminals with tools.
● Do not smoke or light a match near the 12-volt battery.
● Avoid contact with eyes, skin and clothes.
● Never inhale or swallow electrolyte.
● Wear protective safety glasses when working near the 12-volt battery.
● Keep children away from the 12-volt battery.
■ Where to safety charge the 12-volt battery
Always charge the 12-volt battery in an open area. Do not charge the battery
in a garage or closed room where there is not sufficient ventilation.
■ How to recharge the 12-volt battery
Only perform a slow charge (5 A or less). The 12-volt battery may explode if
charged at a quicker rate.
■ Emergency measures regarding electrolyte
● If electrolyte gets in your eyes
Flush your eyes with clean water for at least 15 minutes and get immedi-
ate medical attention. If possible, continue to apply water with a sponge or
cloth while traveling to the nearest medical facility.
● If electrolyte gets on your skin
Wash the affected area thoroughly. If you feel pain or burning, get medical
attention immediately.
● If electrolyte gets on your clothes
It can soak through clothing on to your skin. Immediately take off the cloth-
ing and follow the procedure above if necessary.
● If you accidentally swallow electrolyte
Drink a large quantity of water or milk. Follow with milk of magnesia,
beaten raw egg or vegetable oil. Get emergency medical attention immedi-
ately.
446
4-3. Do-it-yourself maintenance
Highlander_HV_U_(L/O_0808)
Washer fluid
Add washer fluid in the following
situations.
● Any washer does not work.
● The warning message
appears on the multi-informa-
tion display. (→P. 509)
NOTICE
■ When recharging the 12-volt battery
Never recharge the 12-volt battery while the hybrid system is operating.
Also, be sure all accessories are turned off.
CAUTION
■ When adding the washer fluid
Do not add the washer fluid when the engine is hot or running, as the washer
fluid contains alcohol and may catch fire if spilled on the engine etc.
NOTICE
■ Do not use any fluid other than washer fluid
Do not use soapy water or engine antifreeze instead of washer fluid.
Doing so may cause streaking on the vehicle’s painted surfaces.
■ Diluting washer fluid
Dilute washer fluid with water as necessary.
Refer to the freezing temperatures listed on the washer fluid tank.
447
4-3. Do-it-yourself maintenance
4
Maintenance and care
Highlander_HV_U_(L/O_0808)
Tires
Replace or rotate tires in accordance with maintenance sched-
ules and treadwear.
■ Checking tires
New tread
Treadwear indicator
Worn tread
The location of treadwear
indicators is shown by the
“TWI” or “ ” marks, etc.,
molded on the sidewall of
each tire.
Check spare tire condition
and inflation pressure if not
rotated.
■ Tire rotation
Vehicles without compact spare tire
Rotate the tires in the order
shown.
To equalize tire wear and
extend tire life, Toyota rec-
ommends that tire rotation is
carried out at the same inter-
val as tire inspection.
Front
448
4-3. Do-it-yourself maintenance
Highlander_HV_U_(L/O_0808)
Vehicles with compact spare tire
Rotate the tires in the order
shown.
To equalize tire wear and
extend tire life, Toyota rec-
ommends that tire rotation is
carried out at the same inter-
val as tire inspection.
■ The tire pressure warning system
Your Toyota is equipped with a tire pressure warning system that
uses tire pressure warning valves and transmitters to detect low
tire inflation pressure before serious problems arise.
(→P. 503, 509)
Vehicles with compact spare tire: The compact spare tire is not
equipped with the tire pressure warning valve and transmitters.
Front
449
4-3. Do-it-yourself maintenance
4
Maintenance and care
Highlander_HV_U_(L/O_0808)
Installing tire pressure warning valves and transmitters
When replacing tires or wheels, tire pressure warning valves and
transmitters must also be installed.
When new tire pressure warning valves and transmitters are
installed, new tire pressure warning valve and transmitter ID codes
must be registered in the tire pressure warning computer and tire
pressure warning system must be initialized. Have tire pressure
warning valve and transmitter ID codes registered by your Toyota
dealer. (→P. 449)
Registering ID codes
The tire pressure warning valve and transmitter is equipped with a
unique ID code. When replacing a tire pressure warning valve and
transmitter, it is necessary to register the ID code of tire pressure
warning valve and transmitter. Have the ID code registered by your
Toyota dealer.
450
4-3. Do-it-yourself maintenance
Highlander_HV_U_(L/O_0808)
■ When to replace your vehicle's tires
Tires should be replaced if:
● You have tire damage such as cuts, splits, cracks deep enough to
expose the fabric, bulges indicating internal damage
● A tire goes flat repeatedly or cannot be properly repaired due to the
size or location of a cut or other damage
If you are not sure, consult with your Toyota dealer.
■ Replacing tires and wheels
If the ID code of the tire pressure warning valve and transmitter is not
registered, the tire pressure warning system will not work properly. After
driving for about 20 minutes, the tire pressure warning light comes on
after blinking for 1 minute to indicate a system malfunction.
■ Tire life
Any tire over 6 years old must be checked by a qualified technician even
if they have seldom or never been used or damage is not obvious.
■ If the tread wears down below 0.16 in. (4 mm) on snow tires
The effectiveness of snow tires is lost.
■ Maximum load of tire
Check that the maximum load of the replaced tire is greater than 1/2 of
the Gross Axle Weight Rating (GAWR) of either the front axle or the rear
axle, whichever is greater.
As for the maximum load of the tire, see the load limit at maximum cold
tire inflation pressure mentioned on the sidewall of the tire, and as for the
Gross Axle Weight Rating (GAWR), see the Certification Label.
(→P. 455, 555).
451
4-3. Do-it-yourself maintenance
4
Maintenance and care
Highlander_HV_U_(L/O_0808)
■ Tire types
1 Summer tires
Summer tires are high-speed performance tires best suited to highway
driving under dry conditions. Since summer tires do not have the same
traction performance as snow tires, summer tires are inadequate for
driving on snow-covered or icy roads. For driving on snow-covered
roads or icy roads, the use of snow tires is recommended. When
installing snow tires, be sure to replace all four tires.
2 All season tires
All season tires are designed to provide better traction in snow and to
be adequate for driving in most winter conditions, as well as for use
year round. All season tires, however, do not have adequate traction
performance compared with snow tires in heavy or loose snow. Also,
all season tires fall short in acceleration and handling performance
compared with summer tires in highway driving.
3 Snow tires
For driving on snow-covered roads or icy roads, we recommend using
snow tires. If you need snow tires, select tires of the same size, con-
struction and load capacity as the originally installed tires. Since your
vehicle has radial tires as original equipment, make sure your snow
tires also have radial construction. Do not install studded tires without
first checking local regulations for possible restriction. Snow tires
should be installed on all wheels. (→P. 236)
■ Routine tire inflation pressure checks
The tire pressure warning system does not replace routine tire inflation
pressure checks. Make sure to check tire inflation pressure as part of
your routine of daily vehicle checks.
452
4-3. Do-it-yourself maintenance
Highlander_HV_U_(L/O_0808)
■ Tire pressure warning system certification
For vehicles sold in the U.S.A.
This device complies with Part 15 of the FCC Rules. Operation is subject
to the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
PAXPMV107J
3729A-PMV107J
HYQ13BCX
1551A-13BCX
FCC WARNING:
Changes or modifications not expressly approved by the party responsi-
ble for compliance could void the user's authority to operate the equip-
ment.
For vehicles sold in Canada
Operation is subject to the following two conditions: (1) this device may
not cause interference, and (2) this device must accept any interference,
including interference that may cause undesired operation of the device.
453
4-3. Do-it-yourself maintenance
4
Maintenance and care
Highlander_HV_U_(L/O_0808)
CAUTION
■ When inspecting or replacing tires
Observe the following precautions to prevent accidents. Failure to do so
may cause damage to parts of the drive train, as well as dangerous han-
dling characteristics, which may lead to an accident resulting in death or
serious injury.
● Do not mix tires of different makes, models or tread patterns.
Also, do not mix tires of remarkably different treadwear.
● Do not use tire sizes other than those recommended by Toyota.
● Do not mix differently constructed tires (radial, bias-belted or bias-ply
tires).
● Do not mix summer, all season and winter tires.
● Do not tow the vehicle with the spare tire installed.
454
4-3. Do-it-yourself maintenance
Highlander_HV_U_(L/O_0808)
NOTICE
■ Repairing or replacing tires, wheels and tire pressure warning
valves and transmitters
● When removing or fitting the wheels, tires or the tire pressure warning
valve and transmitter, contact your Toyota dealer as the tire pressure
warning valve and transmitter may be damaged if not handled cor-
rectly.
■ To avoid damaging the tire pressure warning valves and transmit-
ters
Do not use liquid sealants on flat tires.
■ Driving on rough roads
Take particular care when driving on roads with loose surfaces or pot-
holes.
These conditions may cause losses in tire inflation pressure, reducing
the cushioning ability of the tires. In addition, driving on rough roads may
cause damage to the tires themselves, as well as the vehicle's wheels
and body.
■ If tire inflation pressures become low while driving
Do not continue driving, or your tires and/or wheels may be ruined.
455
4-3. Do-it-yourself maintenance
4
Maintenance and care
Highlander_HV_U_(L/O_0808)
Tire inflation pressure
■ Tire inflation pressure
The recommended cold tire inflation pressure and tire size is dis-
played on the tire and loading information label. (→P. 555)
456
4-3. Do-it-yourself maintenance
Highlander_HV_U_(L/O_0808)
■ Tire inflation pressure check interval
You should check tire inflation pressure every two weeks, or at least
once a month.
Do not forget to check the spare.
■ Inspection and adjustment procedure
Tire valve
Tire pressure gauge
Remove the tire valve cap.
Press the tip of the tire pressure gauge onto the tire valve.
Read the pressure using the graduations of the gauge.
If the tire inflation pressure is not within the recommended
levels, adjust the pressure.
If you add too much air, press the center of the valve to
lower.
After completing the tire inflation pressure measurement
and adjustment, apply soapy water to the valve and check
for leakage.
Reinstall the tire valve cap.
STEP
1
STEP
2
STEP
3
STEP
4
STEP
5
STEP
6
457
4-3. Do-it-yourself maintenance
4
Maintenance and care
Highlander_HV_U_(L/O_0808)
■ Effects of incorrect tire inflation pressure
Driving with incorrect tire inflation pressure may result in the following:
● Reduced fuel efficiency
● Reduced driving comfort and tire life
● Reduced safety
● Damage to the drive train
If a tire needs frequent refilling, have it checked by your Toyota dealer.
■ Instructions for checking tire inflation pressure
When checking tire inflation pressure, observe the following:
● Check only when the tires are cold.
If your vehicle has been parked for at least 3 hours and has not been
driven for more than 1 mile or 1.5 km, you will get an accurate cold
tire inflation pressure reading.
● Always use a tire pressure gauge.
The appearance of the tire can be misleading. In addition, tire infla-
tion pressures that are even just a few pounds off can degrade ride
and handling.
● Do not bleed or reduce tire inflation pressure after driving. It is normal
for the tire inflation pressure to be higher after driving.
● Never exceed the vehicle capacity weight.
Passengers and luggage weight should be placed so that the vehicle
is balanced.
458
4-3. Do-it-yourself maintenance
Highlander_HV_U_(L/O_0808)
CAUTION
■ Proper inflation is critical to save tire performance
Keep your tires properly inflated.
Otherwise, the following conditions may occur and result in an accident
causing death or serious injury.
● Excessive wear
● Uneven wear
● Poor handling
● Possibility of blowouts resulting from overheated tires
● Poor sealing of the tire bead
● Wheel deformation and/or tire separation
● A greater possibility of tire damage from road hazards
NOTICE
■ When inspecting and adjusting tire inflation pressure
Be sure to reinstall the tire valve caps.
Without the valve caps, dirt or moisture could get into the valve and
cause air leakage, which could result in an accident. If the caps have
been lost, replace them as soon as possible.
459
4-3. Do-it-yourself maintenance
4
Maintenance and care
Highlander_HV_U_(L/O_0808)
Wheels
■ When replacing wheels
The wheels of your Toyota are equipped with tire pressure warning
valves and transmitters that allow the tire pressure warning system to
provide advanced warning in the event of a loss in tire inflation pressure.
Whenever wheels are replaced, the tire pressure warning valves and
transmitters must be installed. (→P. 449)
If a wheel is bent, cracked or heavily corroded, it should be
replaced.
Otherwise, the tire may separate from the wheel or cause loss of
handling control.
■ Wheel selection
When replacing wheels, care should be taken to ensure that
they are equivalent to those removed in load capacity, diameter,
rim width, and offset.
Replacement wheels are available at your Toyota dealer.
Toyota does not recommend using:
● Wheels of different sizes or types
● Used wheels
● Bent wheels that have been straightened
■ Aluminum wheel precautions
● Use only Toyota wheel nuts and wrenches designed for use
with your aluminum wheels.
● When rotating, repairing or changing your tires, check that the
wheel nuts are still tight after driving 1000 miles (1600 km).
● Be careful not to damage the aluminum wheels when using
tire chains.
● Use only Toyota genuine balance weights or equivalent and a
plastic or rubber hammer when balancing your wheels.
460
4-3. Do-it-yourself maintenance
Highlander_HV_U_(L/O_0808)
CAUTION
■ When replacing wheels
● Do not use wheels that are a different size from those recommended in
the Owner’s Manual, as this may result in loss of handling control.
● Never use an inner tube in a leaking wheel which is designed for a
tubeless tire. Doing so may result in an accident, causing serious
injury or death.
NOTICE
■ Replacing tire pressure warning valves and transmitters
● Because tire repair or replacement may affect the tire pressure warn-
ing valves and transmitters, make sure to have tires serviced by your
Toyota dealer or other qualified service shop. In addition, make sure to
purchase your tire pressure warning valves and transmitters at your
Toyota dealer.
● Ensure that only genuine Toyota wheels are used on your vehicle.
Tire pressure warning valves and transmitters may not work properly
with non-genuine wheels.
461
4-3. Do-it-yourself maintenance
4
Maintenance and care
Highlander_HV_U_(L/O_0808)
Air conditioning filter
The air conditioning filter must be changed regularly to maintain air
conditioning efficiency.
■ Removal method
Turn the “POWER” switch OFF.
Open the glove box. Slide off
the damper.
Push each side of the glove
box to release the pins. Then
pull the glove box down
toward you.
Lift up the cover.
STEP
1
STEP
2
STEP
3
STEP
4
462
4-3. Do-it-yourself maintenance
Highlander_HV_U_(L/O_0808)
■ Checking interval
Inspect and replace the air conditioning filter according to the maintenance
schedule. In dusty areas or areas with heavy traffic flow, replacement may
be required. (For scheduled maintenance information, please refer to the
“Scheduled Maintenance Guide” or “Owner’s Manual Supplement”.)
■ If air flow from the vents decreases dramatically
The filter may be clogged. Check the filter and replace if necessary.
Remove the filter cover.
■ Replacement method
Remove the air conditioning
filter and replace it with a new
one.
The “↑UP” marks shown on the
filter should be pointing up.
STEP
5
463
4-3. Do-it-yourself maintenance
4
Maintenance and care
Highlander_HV_U_(L/O_0808)
NOTICE
■ When using the air conditioning system
Make sure that a filter is always installed.
Using the air conditioning system without a filter may cause damage to the
system.
464
4-3. Do-it-yourself maintenance
Highlander_HV_U_(L/O_0808)
Electronic key battery
Replace the battery with a new one if it is discharged.
■ You will need the following items:
● Flathead screwdriver (To prevent damage to the key, cover
the tip of the screwdriver with a rag.)
● Small Phillips-head screwdriver
● Lithium battery CR1632
■ Replacing the battery
Take out the mechanical key.
Remove the cover.
STEP
1
STEP
2
465
4-3. Do-it-yourself maintenance
4
Maintenance and care
Highlander_HV_U_(L/O_0808)
■ If the electronic key battery is discharged
The following symptoms may occur.
● The smart key system and wireless remote control will not function prop-
erly.
● The operational range is reduced.
■ Use a CR1632 lithium battery
● Batteries can be purchased at your Toyota dealer, jewelers, or camera
stores.
● Replace only with the same or equivalent type recommended by your
Toyota dealer.
● Dispose of used batteries according to the local laws.
CAUTION
■ Removed battery and other parts
Keep away from children.
These parts are small and if swallowed by a child they can cause choking.
Remove the depleted battery.
Insert a new battery with the
“+” terminal facing up.
STEP
3
466
4-3. Do-it-yourself maintenance
Highlander_HV_U_(L/O_0808)
NOTICE
■ For normal operation after replacing the battery
Observe the following precautions to prevent accidents.
● Always work with dry hands.
Moisture may cause the battery to rust.
● Do not touch or move any other components inside the remote control.
● Do not bend either of the battery terminals.
467
4-3. Do-it-yourself maintenance
4
Maintenance and care
Highlander_HV_U_(L/O_0808)
Checking and replacing fuses
If any of the electrical components do not operate, a fuse may have
blown. If this happens, check and replace the fuses as necessary.
Turn the “POWER” switch OFF.
Remove the left side engine compartment cover. (→P. 434)
Open the fuse box cover.
Engine compartment
Type A: Push the tab in and lift
the lid off.
Type B: Push the tab in and lift
the lid off.
STEP
1
STEP
2
STEP
3
468
4-3. Do-it-yourself maintenance
Highlander_HV_U_(L/O_0808)
Under the instrument panel
Remove the lid.
After a system failure, see “Fuse layout and amperage rat-
ings” (→P. 470) for details about which fuse to check.
Remove the fuse with the pull-
out tool.
Check if the fuse has blown.
Type A
Normal fuse
Blown fuse
Replace it with one of an
appropriate amperage rating.
The amperage rating can be
found on the fuse box lid.
STEP
4
STEP
5
STEP
6
469
4-3. Do-it-yourself maintenance
4
Maintenance and care
Highlander_HV_U_(L/O_0808)
Type B
Normal fuse
Blown fuse
Replace it with one of an
appropriate amperage rating.
The amperage rating can be
found on the fuse box lid.
Type C
Normal fuse
Blown fuse
Contact your Toyota dealer.
Type D
Normal fuse
Blown fuse
Contact your Toyota dealer.
470
4-3. Do-it-yourself maintenance
Highlander_HV_U_(L/O_0808)
Fuse layout and amperage ratings
■ Engine compartment
Type A (fuse block on the back of the cover)
Type A (fuse block)
Fuse Ampere Circuit
1 SPARE 7.5 A Spare fuse
2 SPARE 15 A Spare fuse
3 SPARE 25 A Spare fuse
471
4-3. Do-it-yourself maintenance
4
Maintenance and care
Highlander_HV_U_(L/O_0808)
4 DEF RLY 10 A Rear window defogger
5 MIR HTR 20 A MIR HTR (15 A)
6 P/OUT 20 A Power outlet
7 DOOR 1 25 A Multiplex communication system
8 IGCT NO.3 10 A
Multiport fuel injection system/
sequential multiport fuel injection
system
9 EFI NO.3 10 A
Multiport fuel injection system/
sequential multiport fuel injection
system
10 INJ NO.1 15 A Starting system
11 INJ NO.2 10 A
Multiport fuel injection system/
sequential multiport fuel injection
system
12 HTR 50 A Air conditioning system
13 FAN NO.2 50 A Electric cooling fan
14 FAN NO.1 50 A Electric cooling fan
15 RR CLR 40 A Air conditioning system
16 RR DEF 30 A Rear window defogger
17 PBD 30 A Power back door
18 DC/DC 140 A
MIR HTR, P/OUT, DOOR 1, HTR,
RR DEF, FAN MAIN, PTC NO.1,
RR CLR, PTC NO.2, PTC NO.3,
PBD
19 EPS 80 A Electric power steering
20 ABS MTR1 50 A Brake system
21 ABS MTR2 50 A Brake system
22 CRT 10 A Rear seat entertainment system
23 RADIO1 15 A Audio system
Fuse Ampere Circuit
472
4-3. Do-it-yourself maintenance
Highlander_HV_U_(L/O_0808)
24 ECU-B 10 A
Steering sensor, gauges and
meters, air conditioning system,
main body ECU, wireless remote
control, smart key system, power
back door, on-board diagnosis sys-
tem
25 DOME 10 A
Vanity lights, personal lights, inte-
rior light, gauges and meters, door
courtesy lights, power back door
26 AMP 15 A Audio system
27 TOWING 30 A Trailer lights
28 IG2 25 A INJ NO.1, INJ NO.2
29 STR LOCK 20 A Steering lock system
30 IGCT 30 A
IGCT No.2, IGCT No.3, INV-W/P,
EFI NO.3
31 HAZ 15 A Turn signal lights
32 ABS NO.3 15 A
Electronically controlled brake sys-
tem
33 ABS NO.2 10 A
Electronically controlled brake sys-
tem
34 ABS NO.1 10 A Capacitor
35 OIL PMP 10 A Transaxle fluid cooling system
36 BATT FAN 15 A Hybrid system
37 G/H 10 A
Glass hatch, multiplex communica-
tion system
38 DC/DC-S 10 A Hybrid system
39 AM2 7.5 A Multiplex communication system
40 H-LP LH 15 A Left-hand headlight (high beam)
41 H-LP RH 15 A Right-hand headlight (high beam)
42 H-LP LL 15 A Left-hand headlight (low beam)
Fuse Ampere Circuit
473
4-3. Do-it-yourself maintenance
4
Maintenance and care
Highlander_HV_U_(L/O_0808)
Type B (if equipped)
43 H-LP RL 15 A Right-hand headlight (low beam)
44 HORN 10 A Horn
45 EFI NO.1 10 A
Multiport fuel injection system/
sequential multiport fuel injection
system, smart key system
46 ETCS 10 A
Multiport fuel injection system/
sequential multiport fuel injection
system, electronic throttle control
system
47 A/F 20 A Air fuel ratio sensor
48 S-HORN 7.5 A Horn
Fuse Ampere Circuit
1 INV-W/P 15 A Hybrid system
2 IGCT NO.2 7.5 A Hybrid system
3 A/C-D 10 A Air conditioning system
Fuse Ampere Circuit
474
4-3. Do-it-yourself maintenance
Highlander_HV_U_(L/O_0808)
■ Under the instrument panel
Front side of the fuse block
Fuse block
Fuse Ampere Circuit
1 P/SEAT 30 A Power seat
2 POWER 30 A Power windows
3 RR DOOR RH 25 A Power windows
4 RR DOOR LH 25 A Power windows
5 FR FOG 15 A Front fog lights
6 OBD 7.5 A On-board diagnosis system
7 FR DEF 25 A Windshield wiper de-icer
8 STOP 10 A Stop lights
9 DOOR NO.2 25 A Power windows
10 AM1 7.5 A Water pump
11 RR FOG 7.5 A No circuit
475
4-3. Do-it-yourself maintenance
4
Maintenance and care
Highlander_HV_U_(L/O_0808)
12 A/C NO.1 10 A Air conditioning system
13 FUEL OPN 7.5 A Fuel filler door opener
14 S/ROOF 30 A Electric moon roof
15 TAIL 15 A
Parking lights, tail lights, license
plate lights, front fog lights, trailer
lights
16 PANEL 7.5 A
Glove box light, emergency flash-
ers, audio system, outside rear
view mirror defoggers, power door
lock system, seat heaters, rear
seat entertainment system, instru-
ment panel light control dial, elec-
tronic controlled transmission
switch, transmission, steering
switches
17 ECU IG NO.1 10 A
Multiplex communication system,
electric moon roof, electronically
controlled transmission system,
power back door, seat heaters, tire
pressure warning system, elec-
tronic power steering, transmission
18 ECU IG NO.2 7.5 A VDIM
19 A/C NO.2 10 A
Air conditioning system, FAN NO.1,
FAN NO.2
20 WASH 20 A Windshield wipers and washer
21 S-HTR 20 A Seat heaters
22 GAUGE NO.1 10 A
Audio system, outside rear view
mirror defoggers, back-up lights,
charging system, emergency flash-
ers, traction control system, instru-
ment panel light control dial,
windshield wiper deicer
23 FR WIP 30 A Windshield wipers and washer
Fuse Ampere Circuit
476
4-3. Do-it-yourself maintenance
Highlander_HV_U_(L/O_0808)
24 RR WIP 15 A Rear window wiper and washer
25 IGN 10 A
Multiport fuel injection system/
sequential multiport fuel injection
system, steering lock system,
smart key system, SRS airbag sys-
tem
26 GAUGE NO.2 7.5 A
Gauges and meters, rear view
monitor
27
ECU-ACCES-
SORY
7.5 A
Power rear view mirrors, shift lock
system, smart key system
28
ACCESSORY
SOCK NO.1
10 A Power outlet
29
ACCESSORY
SOCK NO.2
20 A Power outlet
30 RADIO NO.2 7.5 A
Audio system, rear seat entertain-
ment system, charging system,
interior lights, personal lights
31 MIR HTR 15 A Outside rear view mirror defoggers
Fuse Ampere Circuit
477
4-3. Do-it-yourself maintenance
4
Maintenance and care
Highlander_HV_U_(L/O_0808)
■ After a fuse is replaced
● If the lights do not turn on even after the fuse has been replaced, a bulb
may need replacement. (→P. 478)
● If the replaced fuse blows again, have the vehicle inspected by your
Toyota dealer.
■ If there is an overload in the circuits
The fuses are designed to blow before the entire wiring harness is damaged.
CAUTION
■ To prevent system breakdowns and vehicle fire
Observe the following precautions.
Failing to do so may cause damage, and possibly a fire or injury.
● Never use a fuse of a higher amperage rating than indicated, or use any
other object in place of a fuse.
● Always use a genuine Toyota fuse or equivalent.
Never replace a fuse with a wire, even as a temporary fix.
This can cause extensive damage or even fire.
● Do not modify fuses or the fuse box.
■ Fuse box near the power control unit
Never check or replace the fuses as there are high voltage parts and wiring
near the fuse box.
Doing so may cause electric shock, resulting in death or serious injury.
NOTICE
■ Before replacing fuses
Have the cause of electrical overload determined and repaired by your
Toyota dealer as soon as possible.
478
4-3. Do-it-yourself maintenance
Highlander_HV_U_(L/O_0808)
Light bulbs
You may replace the following bulbs yourself. The difficulty level of
replacement varies depending on the bulb. If necessary bulb
replacement seems difficult to perform, contact your Toyota dealer.
For more information about replacing other light bulbs, contact your
Toyota dealer.
■ Prepare a replacement light bulb.
Check the wattage of the light bulb being replaced. (→P. 551)
■ Remove the engine compartment cover.
→P. 4 3 3
■ Turn the power back door main switch OFF. (vehicles with
power back door)
→P. 8 0
■ Front bulb locations
Headlights
Parking and front side marker lights
Front fog lights (if equipped)
Front turn signal lights
479
4-3. Do-it-yourself maintenance
4
Maintenance and care
Highlander_HV_U_(L/O_0808)
Replacing light bulbs
■ Headlights
Right side only: Lift up the filler
tube for the washer fluid tank
and move it to the side.
Unplug the connector.
■ Rear bulb locations
Back-up lights
Rear turn signal lights
Stop/tail and rear
side
marker
lights
License plate lights
STEP
1
STEP
2
480
4-3. Do-it-yourself maintenance
Highlander_HV_U_(L/O_0808)
Remove the rubber cover.
Release the bulb retaining
spring.
Remove the bulb.
STEP
3
STEP
4
STEP
5
481
4-3. Do-it-yourself maintenance
4
Maintenance and care
Highlander_HV_U_(L/O_0808)
■ Front fog lights (if equipped)
Remove the fender liner bolts and clips as follows.
Left side
STEP
1
482
4-3. Do-it-yourself maintenance
Highlander_HV_U_(L/O_0808)
Right side
Remove the fender liner.
Turn the bulb base counterclock-
wise.
STEP
2
STEP
3
483
4-3. Do-it-yourself maintenance
4
Maintenance and care
Highlander_HV_U_(L/O_0808)
Unplug the connector while
depressing the lock release.
■ Parking and front side marker lights
Turn the bulb base counterclock-
wise.
Remove the light bulb.
STEP
4
STEP
1
STEP
2
484
4-3. Do-it-yourself maintenance
Highlander_HV_U_(L/O_0808)
■ Front turn signal lights
Turn the bulb base counterclock-
wise.
Remove the light bulb.
STEP
1
STEP
2
485
4-3. Do-it-yourself maintenance
4
Maintenance and care
Highlander_HV_U_(L/O_0808)
■ Back-up lights, stop/tail and rear side marker lights
Left side
Open the back door and remove
the cover.
To protect the cover, place a rag
between the flathead screwdriver
and cover as shown in the illus-
trations.
Right side
Open the back door and remove
the cover.
To protect the cover, place a rag
between the flathead screwdriver
and cover as shown in the illus-
trations.
Turn the bulb base counterclock-
wise.
Back-up light
Rear turn signal light
Stop/tail and rear side marker
light
STEP
1
STEP
1
STEP
2
486
4-3. Do-it-yourself maintenance
Highlander_HV_U_(L/O_0808)
Remove the light bulb.
Back-up light
Rear turn signal light
Stop/tail and rear side marker
light
■ License plate lights
Remove the screw and remove
the unit.
Turn the bulb base counterclock-
wise.
Remove the light bulb.
STEP
3
STEP
1
STEP
2
STEP
3
487
4-3. Do-it-yourself maintenance
4
Maintenance and care
Highlander_HV_U_(L/O_0808)
■ High mounted stoplight and outer foot lights (if equipped)
If the high mounted stoplight or outer foot lights has burnt out, have
it replaced by your Toyota dealer.
■ Condensation build-up on the inside of the lens
Contact your Toyota dealer for more information in the following situations.
Temporary condensation build-up on the inside of the headlight lens does
not indicate a malfunction.
● Large drops of water are built up on the inside of the lens.
● Water has built up inside the headlight.
■ LED high mounted stoplight
The high mounted stoplight consists of a number of LEDs. If any of the LEDs
burn out, take your vehicle to your Toyota dealer to have the light replaced.
■ Installing the fender liner clips
Insert the clips.
Insert the clip.
488
4-3. Do-it-yourself maintenance
Highlander_HV_U_(L/O_0808)
CAUTION
■ Replacing light bulbs
● Turn off the headlights. Do not attempt to replace the bulb immediately
after turning off the headlights.
The bulbs become very hot and may cause burns.
● Do not touch the glass portion of the light bulb with bare hands. Hold the
bulb by the plastic or metal portion.
If the bulb is scratched or dropped it may blow out or crack.
● Fully install light bulbs and any parts used to secure them. Failing to do so
may result in heat damage, fire, or water entering the headlight unit. This
may damage the headlights or cause condensation to build up on the lens.
■ To prevent damage or fire
Make sure bulbs are fully seated and locked.
When trouble arises
5
489
Highlander_HV_U_(L/O_0808)
5-1. Essential information
Emergency flashers ......... 490
If your vehicle needs to
be towed ........................ 491
If you think something
is wrong ......................... 497
Event data recorder ......... 498
5-2. Steps to take in an
emergency
If a warning light turns
on or a warning buzzer
sounds... ....................... 500
If a warning message is
displayed........................ 509
If you have a flat tire......... 510
If the hybrid system will
not start.......................... 522
If the shift lever cannot be
shifted from P................. 524
If you lose your keys ........ 525
If the electronic key does
not operate properly....... 526
If the 12-volt battery is
discharged ..................... 528
If your vehicle
overheats ....................... 532
If the vehicle becomes
stuck .............................. 536
490
Highlander_HV_U_(L/O_0808)
5-1. Essential information
Emergency flashers
NOTICE
■ To prevent battery discharge
Do not leave the emergency flashers on longer than necessary when the
hybrid system is not operating.
Use the emergency flashers if the vehicle malfunctions or is
involved in an accident.
Vehicles without navigation system
Press the switch to flash all
the turn signal lights. To turn
them off, press the switch
once again.
Vehicles with navigation system
Press the switch to flash all
the turn signal lights. To turn
them off, press the switch
once again.
5
When trouble arises
491
5-1. Essential information
Highlander_HV_U_(L/O_0808)
If your vehicle needs to be towed
Before towing
The following may indicate a problem with your transmission. Contact
your Toyota dealer before towing.
● The hybrid system is operating, but the vehicle will not move.
● The vehicle makes an abnormal sound.
If towing is necessary, we recommend having your vehicle towed by
your Toyota dealer or a commercial towing service, using a lift-type
truck or a flat bed truck.
Use a safety chain system for all towing, and abide by all state/pro-
vincial and local laws.
If towing from the front, the vehicle's rear wheels and axles must be
in good condition. (→P. 495)
If they are damaged, use a towing dolly or flat bed truck.
492
5-1. Essential information
Highlander_HV_U_(L/O_0808)
Emergency towing
If a tow truck is not available, in an emergency your vehicle may be
temporarily towed using a cable or chain secured to the emergency
towing eyelet(s). This should only be attempted on hard surfaced
roads for short distances below 18 mph (30 km/h).
A driver must be in the vehicle to steer and operate the brakes. The
vehicle’s wheels, drive train, axles, steering and brakes must be in
good condition.
Towing eyelets
■ Emergency towing procedure
Release the parking brake.
Shift the shift lever to N.
Turn the “POWER” switch to ACCESSORY (hybrid system off)
mode or ON (hybrid system operating) mode.
CAUTION
■ Caution while towing
● Use extreme caution when towing the vehicle.
Avoid sudden starts or erratic driving maneuvers which place excessive
stress on the emergency towing eyelet and the cables or chains.
● If the hybrid system is off, the power assist for the brakes and steering will
not function, making steering and braking more difficult.
STEP
1
STEP
2
STEP
3
5
When trouble arises
493
5-1. Essential information
Highlander_HV_U_(L/O_0808)
Installing towing eyelet
Remove the eyelet cover while
pushing it.
Insert the towing eyelet into the
hole and tighten partially by
hand.
Tighten down the towing eyelet
securely using a wheel nut
wrench.
NOTICE
■ To prevent causing serious damage to the transmission
Never tow this vehicle from the rear with the front wheels on the ground.
This may cause serious damage to the transmission.
STEP
1
STEP
2
STEP
3
494
5-1. Essential information
Highlander_HV_U_(L/O_0808)
■ Location of the emergency towing eyelet
→P. 510
CAUTION
■ Installing towing eyelet to the vehicle
Make sure that towing eyelet is installed securely.
If not securely installed, towing eyelet may come loose during towing. This
may lead to accidents that cause serious injury or even death.
5
When trouble arises
495
5-1. Essential information
Highlander_HV_U_(L/O_0808)
Towing with a sling-type truck
Towing with a wheel lift-type truck
From front
Use a towing dolly under the rear
wheels.
NOTICE
■ To prevent body damage
Do not tow with a sling-type truck, either from the front or rear.
496
5-1. Essential information
Highlander_HV_U_(L/O_0808)
From rear
Use a towing dolly under the
front wheels.
Using a flat bed truck
If you use chains or cables to tie
down your vehicle, the angles
shaded in black must be 45°.
Do not overly tighten the tie
downs or the vehicle may be
damaged.
NOTICE
■ To prevent causing serious damage to the transmission
Never tow this vehicle from the rear with the front wheels on the ground.
■ To prevent damaging the vehicle
● Do not tow the vehicle with the “POWER” switch in OFF.
The steering lock mechanism is not strong enough to hold the front wheels
straight.
● When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.
■ To prevent causing serious damage to the transmission
Never tow this vehicle from the front with the rear wheels on the ground.
5
When trouble arises
497
5-1. Essential information
Highlander_HV_U_(L/O_0808)
If you think something is wrong
If you notice any of the following symptoms, your vehicle probably
needs adjustment or repair. Contact your Toyota dealer as soon as
possible.
■ Visible symptoms
● Fluid leaks under the vehicle
(Water dripping from the air conditioning after use is normal.)
● Flat-looking tires or uneven tire wear
● Engine coolant temperature gauge needle continually points
higher than normal
■ Audible symptoms
● Changes in exhaust sound
● Excessive tire squeal when cornering
● Strange noises related to the suspension system
● Pinging or other noises related to the hybrid system
■ Operational symptoms
● Engine missing, stumbling or running rough
● Appreciable loss of power
● Vehicle pulls heavily to one side when braking
● Vehicle pulls heavily to one side when driving on a level road
● Loss of brake effectiveness, spongy feeling, pedal almost
touches the floor
498
5-1. Essential information
Highlander_HV_U_(L/O_0808)
Event data recorder
In a crash or a near car crash event
The SRS airbag sensor assembly contains the EDR. In a crash or a
near car crash event, this device may record some or all of the follow-
ing information:
● Gasoline engine speed
● Whether the brake pedal was depressed or not
● Vehicle speed
● To what extent the accelerator pedal was depressed
● Position of the transmission shift lever
● Whether the driver and front passenger wore seat belts or not
● Driver's seat position
● SRS airbag deployment data
● SRS airbag system diagnostic data
● Front passenger's occupant classification
The information above is intended to be used for the purpose of
improving vehicle safety performance. Unlike general data recorders,
the EDR does not record sound data such as conversation between
passengers.
Your vehicle has computers that monitor and control certain aspects
of your vehicle. These computers assist in driving and maintaining
optimal vehicle performance.
Besides storing data useful for troubleshooting, there is an event
data recorder (EDR) that records data in a crash or a near car
crash event.
5
When trouble arises
499
5-1. Essential information
Highlander_HV_U_(L/O_0808)
Disclosure of the data
Toyota will not disclose the data recorded in an EDR to a third party
except when:
● An agreement from the vehicle's owner (or the leasing company for
a leased vehicle) is obtained
● Officially requested by the police or other authorities
● Used as a defense for Toyota in a law suit
● Ordered by a court law
However, if necessary Toyota will:
● Use the data for research on Toyota vehicle safety performance
● Disclose the data to a third party for research purposes without dis-
closing details of the vehicle owner, and only when it is deemed
necessary
● Disclose summarized data cleared of vehicle identification informa-
tion to a non-Toyota organization for research purposes
500
Highlander_HV_U_(L/O_0808)
5-2. Steps to take in an emergency
If a warning light turns on or a warning buzzer sounds...
Stop the vehicle immediately. Continuing to drive the vehicle may be dangerous.
The following warning indicates a possible problem in the brake sys-
tem. Immediately stop the vehicle in a safe place and contact your
Toyota dealer.
*: Parking brake engaged warning buzzer:
A buzzer sounds to indicate that the parking brake is still engaged (with
the vehicle having reached a speed of 3 mph [5 km/h]).
Electronically controlled brake system warning buzzer:
A buzzer sounds to indicate that a malfunction has occurred that could
lead to a loss of brake effectiveness.
Warning light Warning light/Details
(U.S.A.)
(Canada)
Brake system warning light in red (warning buzzer)*
• Low brake fluid
• Malfunction in the brake system
This light also comes on when the parking brake is not
released. If the light turns off after the parking brake is
fully released, the system is operating normally.
• Malfunction in the electronically controlled brake system
Calmly perform the following actions if any of the warning lights turn
on or flash. If a light turns on or flashes, but then turns off, this does
not necessarily indicate a malfunction in the system.
5
When trouble arises
501
5-2. Steps to take in an emergency
Highlander_HV_U_(L/O_0808)
Stop the vehicle immediately.
The following warnings indicate the possibility of damage to the vehi-
cle that may lead to an accident. Immediately stop the vehicle in a
safe place and contact your Toyota dealer.
Have the vehicle inspected immediately.
Failing to investigate the cause of the following warnings may lead to
the system operating abnormally and possibly cause an accident.
Have the vehicle inspected by your Toyota dealer immediately.
Warning light Warning light/Details
Charging system warning light
Indicates a malfunction in the vehicle’s charging system.
Warning light Warning light/Details
(U.S.A.)
(Canada)
Malfunction indicator lamp
Indicates a malfunction in:
• The hybrid system;
• The electronic engine control system;
• The electronic throttle control system;
• The electronic transmission control system.
SRS warning light
Indicates a malfunction in:
• The SRS airbag system;
• The front passenger occupant classification system; or
• The seat belt pretensioner system.
(U.S.A.)
(Canada)
ABS warning light
Indicates a malfunction in:
• ABS; or
• The brake assist system.
502
5-2. Steps to take in an emergency
Highlander_HV_U_(L/O_0808)
Brake system warning light in yellow
Indicates a malfunction in:
• The regenerative brake system; or
• The electronically controlled brake system
Electric power steering warning light
Indicates a malfunction in the EPS (Electric Power Steer-
ing) system.
■ If the malfunction indicator lamp comes on while driving
First check the following:
● Is the fuel tank empty?
If it is, fill the fuel tank immediately.
● Is the fuel tank cap loose?
If it is, tighten it securely.
The light will go off after taking several driving trips.
If the light does not go off even after several trips, contact your Toyota dealer
as soon as possible.
■ Brake system warning light operation
The following does not indicate a malfunction:
● After the hybrid system is turned on, the red and yellow brake system
warning lights may stay on for about 60 seconds.
● Depressing the brake pedal repeatedly may turn on the red brake system
warning light and buzzer.
Warning light Warning light/Details
5
When trouble arises
503
5-2. Steps to take in an emergency
Highlander_HV_U_(L/O_0808)
Follow the correction procedures.
After taking the specified steps to correct the suspected problem,
check that the warning light turns off.
Warning light Warning light/Details Correction procedure
Open door warning light
(warning buzzer)
*1
Indicates that a door is not
fully closed.
Check that all doors are
closed.
Low fuel level warning
light
Indicates that remaining
fuel is about 2.5 gal. (9.8
L, 2.1 lmp. gal.) or less
Refuel the vehicle.
Driver’s seat belt
reminder light
(warning buzzer)
*2
Warns the driver to fasten
his/her seat belt.
Fasten the seat belt.
*3
*4
(On the center
panel)
Front passenger’s seat
belt reminder light
(warning buzzer)
*2
Warns the front passen-
ger to fasten his or her
seat belt.
Fasten the seat belt.
Tire pressure warning
light
When the light comes on:
Low tire inflation pressure
Adjust the tire inflation
pressure.
When the light comes on
after blinking for 1 minute:
Malfunction in the tire
pressure warning system
Have the system checked
by your Toyota dealer.
504
5-2. Steps to take in an emergency
Highlander_HV_U_(L/O_0808)
*1
: Open door warning buzzer:
The open door warning buzzer sounds to alert one or more of the doors is
not fully closed (with the vehicle having reached a speed of 3 mph [5 km/h]).
*2
: Driver's and front passenger’s seat belt reminders:
The driver’s and front passenger’s seat belt reminders sound to alert the
driver and front passenger that his or her seat belt is not fastened. These
buzzers sound for 10 seconds after the vehicle has reached a speed of at
least 12 mph (20 km/h). Then, if the seat belt is still unfastened, the buzzer
will sound in a different tone for 20 more seconds.
*3
: Vehicles without navigation system
*4
: Vehicles with navigation system
Master warning light
A buzzer sounds and the
warning light comes on
and flashes to indicate that
the master warning system
has detected a malfunc-
tion.
→P. 509
■ Open moon roof reminder buzzer
The buzzer indicates that the moon roof is not fully closed with the hybrid
system off and the driver’s door opened.
■ Front passenger detection sensor and passenger seat belt reminder
● If luggage is placed on the front passenger seat, the front passenger
detection sensor may cause the warning light to flash, even if a passen-
ger is not sitting in the seat.
● If a cushion is placed on the seat, the sensor may not detect a passen-
ger, and the warning light may not operate properly.
■ Changing the engine oil (U.S.A. only)
Make sure to reset the oil change system. (→P. 437)
Warning light Warning light/Details Correction procedure
5
When trouble arises
505
5-2. Steps to take in an emergency
Highlander_HV_U_(L/O_0808)
■ The tire pressure warning light may turn on due to natural causes
The tire pressure warning light may turn on due to natural causes such
as natural air leaks or tire inflation pressure changes caused by temper-
ature. In this case, adjusting the tire inflation pressure will turn off the
warning light (after a few minutes).
■ When a tires is replaced with a spare tire
Vehicles with compact spare tire: The compact spare tire is not equipped
with the tire pressure warning valve and transmitter. If a tire goes flat, the
tire pressure warning light will not turn off even though the flat tire is
replaced with the spare tire. Replace the spare tire with the repaired tire
and adjust the proper tire inflation pressure. The tire pressure warning
light will turn off after a few minutes.
Vehicles without compact spare tire: The spare tire is also equipped with
the tire pressure warning valve and transmitter. The tire pressure warn-
ing light will turn on if the tire inflation pressure of the spare tire is low. If
a tire goes flat, even though the flat tire is replaced with the spare tire,
the tire pressure warning light does not turn off. Replace the spare tire
with the repaired tire and adjust the proper tire inflation pressure. The
tire pressure warning light will turn off after a few minutes.
■ If the tire pressure warning system is inoperative
The tire pressure warning system will be disabled in the following condi-
tions:
(When the condition becomes normal, the system will work properly.)
● If tires not equipped with tire pressure warning valves and transmit-
ters are used.
● If the ID code on the tire pressure warning valves and transmitters is
not registered in the tire pressure warning computer.
● If the tire inflation pressure is 73 psi (500 kPa, 5.1 kgf/cm
2
or bar) or
higher.
The tire pressure warning system may be disabled in the following condi-
tions:
(When the condition becomes normal, the system will work properly.)
● If electronic devices or facilities using similar radio wave frequencies
are nearby.
● If a radio set at similar frequencies is in use in the vehicle.
506
5-2. Steps to take in an emergency
Highlander_HV_U_(L/O_0808)
● If a window tint that affects the radio wave signals is installed.
● If there is a lot of snow or ice on the vehicle, in particular around the
wheels or wheel housings.
● If non-genuine Toyota wheels are used. (Even if you use Toyota
wheels, the tire pressure warning system may not work properly with
some types of tires.)
● If tire chains are used.
Vehicles without compact spare tire
● If the spare tire is in a location subject to poor radio wave signal
reception.
● If a large metallic object which can interfere with signal reception is
put in the luggage room.
■ If the tire pressure warning light comes on after blinking for 1
minute frequently
If the tire pressure warning light comes on after blinking for 1 minute fre-
quently when the “POWER” switch is turned to ON mode, have it
checked by your Toyota dealer.
CAUTION
■ If the tire pressure warning light comes on
Be sure to observe the following precautions. Failure to do so could
cause loss of vehicle control and result in death or serious injury.
● Stop your vehicle in a safe place as soon as possible. Adjust the tire
inflation pressure immediately.
● If the tire pressure warning light comes on even after tire inflation pres-
sure adjustment, it is probable that you have a flat tire. Check the tires.
If the tire is flat, change to the spare tire and have the flat tire repaired
by the nearest Toyota dealer.
● Avoid abrupt maneuvering and braking. If the vehicle tires deteriorate,
you could lose control of the steering wheel or the brakes.
■ If a blowout or sudden air leakage should occur
The tire pressure warning system may not activate immediately.
5
When trouble arises
507
5-2. Steps to take in an emergency
Highlander_HV_U_(L/O_0808)
CAUTION
■ Maintenance of the tires
Each tire, including the spare (if provided), should be checked monthly
when cold and inflated to the inflation pressure recommended by the
vehicle manufacturer on the vehicle placard or tire inflation pressure
label (tire and load information label). (If your vehicle has tires of a differ-
ent size than the size indicated on the vehicle placard or tire inflation
pressure label [tire and load information label], you should determine the
proper tire inflation pressure for those tires.)
As an added safety feature, your vehicle has been equipped with a tire
pressure monitoring system (TPMS-tire pressure warning system) that
illuminates a low tire pressure telltale (tire pressure warning light) when
one or more of your tires is significantly under-inflated. Accordingly,
when the low tire pressure telltale (tire pressure warning light) illumi-
nates, you should stop and check your tires as soon as possible, and
inflate them to the proper pressure. Driving on a significantly under-
inflated tire causes the tire to overheat and can lead to tire failure.
Under-inflation also reduces fuel efficiency and tire tread life, and may
affect the vehicle's handling and stopping ability.
Please note that the TPMS (tire pressure warning system) is not a sub-
stitute for proper tire maintenance, and it is the driver's responsibility to
maintain correct tire pressure, even if under-inflation has not reached the
level to trigger illumination of the TPMS low tire pressure telltale (tire
pressure warning light).
508
5-2. Steps to take in an emergency
Highlander_HV_U_(L/O_0808)
CAUTION
Your vehicle has also been equipped with a TPMS (tire pressure warning
system) malfunction indicator to indicate when the system is not operat-
ing properly. The TPMS (tire pressure warning system) malfunction indi-
cator is combined with the low tire pressure telltale (tire pressure
warning light). When the system detects a malfunction, the telltale will
flash for approximately one minute and then remain continuously illumi-
nated. This sequence will continue upon subsequent vehicle start-ups as
long as the malfunction exists. When the malfunction indicator is illumi-
nated, the system may not be able to detect or signal low tire pressure
as intended.
TPMS (tire pressure warning system) malfunctions may occur for a vari-
ety of reasons, including the installation of replacement or alternate tires
or wheels on the vehicle that prevent the TPMS (tire pressure warning
system) from functioning properly. Always check the TPMS (tire pres-
sure warning system) malfunction telltale after replacing one or more
tires or wheels on your vehicle to ensure that the replacement or alter-
nate tires and wheels allow the TPMS (tire pressure warning system) to
continue to function properly.
NOTICE
■ Precaution when installing a different tire
When a tire of a different specification or maker is installed, the tire pres-
sure warning system may not operate properly.
5
When trouble arises
509
5-2. Steps to take in an emergency
Highlander_HV_U_(L/O_0808)
If a warning message is displayed
■ Warning buzzer
A buzzer may sound when a warning message is shown on the
multi-information display.
■ If the warning message is shown again after its correction
procedure has been performed
Contact your Toyota dealer as soon as possible.
The multi-information display shows warnings of system malfunc-
tions or incorrectly performed operations. When a message is
shown, perform corrections as indicated in the message.
Master warning light
The master warning light also comes on or flashes in order to indicate
that a message is currently being displayed on the multi-information
display.
Multi-information display
Warning message
Correction procedure
510
5-2. Steps to take in an emergency
Highlander_HV_U_(L/O_0808)
If you have a flat tire
Remove the flat tire and replace it with the spare provided.
■ Before jacking up the vehicle
● Stop the vehicle on a hard, flat surface.
● Set the parking brake.
● Shift the shift lever to P.
● Stop the hybrid system.
● Turn on the emergency flashers.
■ Location of the spare tire, jack and tools
Jack handle
Adapter
socket
Towing eyelet
Jack handle
Wrench
Spare tire
Jack
5
When trouble arises
511
5-2. Steps to take in an emergency
Highlander_HV_U_(L/O_0808)
Taking out the jack
Remove the right side deck
board.
Unhook the tightening strap and
remove the pad.
After storing the jack, make
sure it is securely held by the
tightening strap.
Loosen
Tighten
STEP
1
STEP
2
STEP
3
512
5-2. Steps to take in an emergency
Highlander_HV_U_(L/O_0808)
Taking out the spare tire
Open the center deck board and
remove the cover.
Remove the cover.
If it is difficult to remove the
cover, you can use the key.
Attach the adapter socket (for
removing a spare tire) on the
spare tire clamp bolt.
STEP
1
STEP
2
STEP
3
5
When trouble arises
513
5-2. Steps to take in an emergency
Highlander_HV_U_(L/O_0808)
Assemble the jack handle and
tighten the screw.
Connect the jack handle and the
adapter socket. Turn the jack
handle.
The tire will be lowered com-
pletely to the ground.
Pull out the spare tire and stand
it against the bumper.
Remove the holding bracket.
STEP
4
STEP
5
STEP
6
STEP
7
514
5-2. Steps to take in an emergency
Highlander_HV_U_(L/O_0808)
Replacing a flat tire
Chock the tires.
Slightly loosen the wheel nuts
(one turn).
STEP
1
STEP
1
Flat tire
Wheel
chock posi-
tions
Front
Left-
hand
side
Behind the
rear right-
hand side
tire
Right-
hand
side
Behind the
rear left-
hand side
tire
Rear
Left-
hand
side
In front of
the front
right-hand
side tire
Right-
hand
side
In front of
the front
left-hand
side tire
STEP
2
5
When trouble arises
515
5-2. Steps to take in an emergency
Highlander_HV_U_(L/O_0808)
Turn the tire jack portion “A” by
hand until the notch of the jack is
in contact with the jack point.
Raise the vehicle until the tire is
slightly raised off the ground.
Remove all the wheel nuts and
the tire.
When resting the tire on the
ground, place the tire so that the
wheel design faces up to avoid
scratching the wheel surface.
STEP
3
STEP
4
STEP
5
516
5-2. Steps to take in an emergency
Highlander_HV_U_(L/O_0808)
Installing the tire
Remove any dirt or foreign mat-
ter from the wheel contact sur-
face.
If foreign matter is on the wheel
contact surface, the wheel nuts
may loosen while the vehicle is
in motion, and the tire may
come off the vehicle.
Install the tire and loosely tighten each wheel nut by hand by
approximately the same amount.
Tighten the nuts until the tapered
portion comes into loose contact
with the disc wheel sheet.
Lower the vehicle.
STEP
1
STEP
2
Tapered portion
Disc
wheel
sheet
STEP
3
5
When trouble arises
517
5-2. Steps to take in an emergency
Highlander_HV_U_(L/O_0808)
Firmly tighten each nut two or
three times in the order shown in
the illustration.
Tightening torque:
76 ft•lbf (103 N•m, 10.5 kgf•m)
Stowing the flat tire, jack and all tools
Remove the center wheel ornament by pushing from the
reverse side.
Put the flat tire on the ground
with the outer side facing up and
install the holding bracket.
Be careful not to lose the wheel
ornament.
Turn the spare tire clamp bolt clockwise with a jack handle
and adapter socket until you hear a click.
Stow the jack and all tools.
STEP
4
STEP
1
STEP
2
STEP
3
STEP
4
518
5-2. Steps to take in an emergency
Highlander_HV_U_(L/O_0808)
■ The compact spare tire
● The compact spare tire is identified by the label “TEMPORARY USE
ONLY” on the tire sidewall.
Use the compact spare tire temporarily only in an emergency.
● Make sure to check the tire inflation pressure of the compact spare
tire. (→P. 547)
■ If you have a flat front tire on a road covered with snow or ice (vehi-
cles with compact spare tire)
Install the spare tire on the rear of the vehicle. Perform the following
steps and fit tire chains to the front tires.
Replace a rear tire with the compact spare tire.
Replace the flat front tire with the tire removed from the rear of
the vehicle.
Fit tire chains to the front tires.
■ When using the compact spare tire
As the compact spare tire is not equipped with the tire pressure warning
valve and transmitter, low inflation pressure of the spare tire will not be
warned. Also, if you replace the compact spare tire after the tire pressure
warning light comes on, the light remains on.
■ After completing the tire change
The tire pressure warning system must be reset. (→P. 449)
STEP
1
STEP
2
STEP
3
5
When trouble arises
519
5-2. Steps to take in an emergency
Highlander_HV_U_(L/O_0808)
CAUTION
■ Using the tire jack
Improper use of the tire jack may lead to death or serious injuries due to
the vehicle suddenly falling off the jack.
● Do not use the tire jack for any purpose other than replacing tires or
installing and removing tire chains.
● Only use the tire jack that comes with this vehicle for replacing a flat
tire.
Do not use it on other vehicles, and do not use other tire jacks for
replacing tires on this vehicle.
● Always check that the tire jack is securely set to the jack point.
● Do not put any part of your body under the vehicle supported by a jack.
● Do not start or run the hybrid system while your vehicle is supported by
the jack.
● Do not raise the vehicle while someone is in it.
● When raising the vehicle, do not put an object on or under the jack.
● Do not raise the vehicle to a height greater than that required to
replace the tire.
● Use a jack stand if it is necessary to get under the vehicle.
Take particular care when lowering the vehicle to ensure that no one
working on or near the vehicle will be injured.
■ Replacing a flat tire
Observe the following precautions to reduce the risk of death or serious
injury.
● Never use oil or grease on the wheel bolts or wheel nuts.
Oil and grease may cause the wheel nuts to be excessively tightened,
leading to bolt or disc wheel damage. In addition, the oil or grease can
cause the wheel nuts to loosen and the wheel may fall off, causing a
serious accident. Remove any oil or grease from the wheel bolts or
wheel nuts.
520
5-2. Steps to take in an emergency
Highlander_HV_U_(L/O_0808)
CAUTION
● Have the wheel nuts tightened with a torque wrench to 76 ft•lbf (103
N•m, 10.5 kgf•m) as soon as possible after changing wheels.
Failure to follow these precautions could cause the nuts to loosen and
the wheel may fall off, which could lead to an accident causing death
or serious injury.
■ When using the compact spare tire
● Remember that your compact spare tire is specifically designed for
use with your vehicle. Do not use your compact spare tire on another
vehicle.
● Do not use two compact spare tires simultaneously.
● Replace the compact spare tire with a standard tire as soon as possi-
ble.
● Avoid sudden acceleration, deceleration and braking, as well as sharp
cornering.
■ Speed limit when using the compact spare tire
Do not drive at speeds in excess of 50 mph (80 km/h) when a compact
spare tire is installed on the vehicle.
The compact spare tire is not designed for driving at high speeds. Failing
to observe this precaution may lead to an accident causing death or seri-
ous injury.
■ When the compact spare tire is attached
The vehicle speed may not be correctly detected, and the following sys-
tems may not operate correctly:
● ABS & Brake assist
● VSC
● TRAC
● Cruise control system
● Navigation system (if equipped)
Also, not only can be following system not be utilized fully, it may actually
negatively effect the drive-train components:
● Four wheel drive system
5
When trouble arises
521
5-2. Steps to take in an emergency
Highlander_HV_U_(L/O_0808)
NOTICE
■ Do not drive the vehicle with a flat tire.
Do not continue driving with a flat tire.
Driving even a short distance with a flat tire can damage the tire and the
wheel beyond repair.
■ When replacing the tires
When removing or fitting the wheels, tires or the tire pressure warning
valve and transmitter, contact your Toyota dealer as the tire pressure
warning valve and transmitter may be damaged if not handled correctly.
■ To avoid damaging the tire pressure warning valves and transmit-
ters
Do not use liquid sealants on flat tires.
■ Be careful when driving over bumps with the compact spare tire
installed on the vehicle.
The vehicle becomes lower when driving with the compact spare tire
compared to when driving with standard tires. Be careful when driving
over uneven road surfaces.
■ Driving with tire chains and the compact spare tire
Do not fit tire chains to the compact spare tire.
Tire chains may damage the vehicle body and adversely affect driving
performance.
■ When stowing the flat tire
● Ensure that there is no object caught between the tire and the vehicle
underbody.
● Tighten the spare tire clamp bolt to hold the spare wheel carrier by the
hook securely.
522
5-2. Steps to take in an emergency
Highlander_HV_U_(L/O_0808)
If the hybrid system will not start
Reasons for the hybrid system not starting vary depending on the
situation. Check the following and perform the appropriate proce-
dure:
■ The hybrid system will not start, even though the correct
starting procedure is being followed. (→P. 178)
One of the following may be the cause of the problem.
● The electronic key may not be functioning properly. (→P. 526)
● There may be a malfunction in the immobilizer system.
(→P. 123)
● There may be a malfunction in the steering lock system.
● The hybrid system may be malfunctioning due to an electrical
problem such as an open circuit or a blown fuse. However,
depending on the type of malfunction, an interim measure is
available to start the hybrid system. (→P. 523)
■ The interior lights and headlights are dim, or the horn does
not sound or sounds at a low volume.
One of the following may be the cause of the problem.
● The 12-volt battery may be discharged. (→P. 528)
● The 12-volt battery terminal connections may be loose or cor-
roded.
5
When trouble arises
523
5-2. Steps to take in an emergency
Highlander_HV_U_(L/O_0808)
Emergency start function
When the hybrid system does not start, the following steps can be
used as an interim measure to start the hybrid system if the
“POWER” switch is functioning normally.
Set the parking brake.
Shift the shift lever to P.
Turn the “POWER” switch to ACCESSORY mode.
Push and hold the “POWER” switch about 15 seconds while
depressing the brake pedal firmly.
Even if the hybrid system can be started using the above steps, the
system may be malfunctioning. Have the vehicle checked by your
Toyota dealer.
■ The interior lights and headlights do not turn on, or the horn
does not sound.
One of the following may be the cause of the problem.
● One or both of the 12-volt battery terminals may be discon-
nected.
● The 12-volt battery may be discharged. (→P. 528)
Contact your Toyota dealer if the problem cannot be repaired, or if
repair procedures are unknown.
STEP
1
STEP
2
STEP
3
STEP
4
524
5-2. Steps to take in an emergency
Highlander_HV_U_(L/O_0808)
If the shift lever cannot be shifted from P
If the shift lever cannot be shifted with your foot on the brake, there
may be a problem with the shift lock system (a system to prevent
accidental operation of the shift lever). Have the vehicle inspected by
your Toyota dealer immediately.
The following steps may be used as an emergency measure to
ensure that the shift lever can be shifted.
Set the parking brake.
Turn the “POWER” switch to ACCESSORY mode.
Depress the brake pedal.
Pry the cover up with a flat-
head screwdriver or equiva-
lent.
Press the shift lock override
button.
The shift lever can be shifted
while the button is pressed.
STEP
1
STEP
2
STEP
3
STEP
4
STEP
5
5
When trouble arises
525
5-2. Steps to take in an emergency
Highlander_HV_U_(L/O_0808)
If you lose your keys
New genuine keys can be made by your Toyota dealer. Bring the key
and the key number stamped on the key number plate.
526
5-2. Steps to take in an emergency
Highlander_HV_U_(L/O_0808)
If the electronic key does not operate properly
Locking and unlocking the doors, and mechanical key linked functions
Using the mechanical key (→P. 4 2 )
in order to perform the following
operations:
Locks all doors
Unlocks all doors
Turning the key rearward unlocks
the driver’s door. Turning the key
once again unlocks the other
doors.
Changing “POWER” switch modes and starting the hybrid system
Shift the shift lever to P and apply the brakes.
Touch the Toyota emblem side of
the electronic key to the
“POWER” switch.
If any of the doors is opened and
closed while the key is being
touched to the switch, an alarm
will sound to indicate that the start
function cannot detect the elec-
tronic key.
If communication between the electronic key and vehicle is inter-
rupted (→P. 49) or the electronic key cannot be used because the
battery is depleted, the smart key system and wireless remote con-
trol cannot be used. In such cases, the doors can be opened or the
hybrid system can be started by following the procedure below.
STEP
1
STEP
2
5
When trouble arises
527
5-2. Steps to take in an emergency
Highlander_HV_U_(L/O_0808)
To change “POWER” switch modes: Within 5 seconds of the
buzzer sounding, release the brake pedal and press the
“POWER” switch. Modes can be changed each time the
switch is pressed. (→P. 179)
To start the hybrid system: Press the “POWER” switch within
5 seconds after the buzzer sounds, keeping the brake pedal
depressed.
In the event that the hybrid system still cannot be operated, contact
your Toyota dealer.
■ Stopping the hybrid system
Shift the shift lever to P and press the “POWER” switch as you normally do
when stopping the hybrid system.
■ Replacing the electronic key battery
As the above procedure is a temporary measure, it is recommended that the
electronic key battery be replaced immediately when the battery depletes.
(→P. 464)
STEP
3
528
5-2. Steps to take in an emergency
Highlander_HV_U_(L/O_0808)
If the 12-volt battery is discharged
The following procedures may be used to start the hybrid system if
the vehicle's 12-volt battery is discharged.
You can call your Toyota dealer or qualified repair shop.
If you have a set of jumper (or booster) cables and a second vehi-
cle with a 12-volt battery, you can jump start your Toyota following
the steps below.
Connecting the jumper cables
Positive (+) battery terminal on your vehicle
Positive (+) battery terminal on the second vehicle
Negative (-) battery terminal on the second vehicle
Connect the jumper cable to ground on your vehicle as shown in
the illustration.
STEP
1
5
When trouble arises
529
5-2. Steps to take in an emergency
Highlander_HV_U_(L/O_0808)
■ Starting the hybrid system when the 12-volt battery is discharged
The hybrid system cannot be started by push-starting.
■ To prevent 12-volt battery discharge
● Turn off the headlights and the audio system while the hybrid system is
off.
● Turn off any unnecessary electrical components when the vehicle is run-
ning at a low speed for an extended period, such as in heavy traffic, etc.
■ When the 12-volt battery is removed or discharge
● The hybrid system may not start. (→P. 444)
● The power back door must be initialized. (→P. 81)
Start the engine of the second vehicle. Increase the engine
speed slightly and maintain at that level for approximately 5
minutes to recharge the 12-volt battery of your vehicle.
Open and close any of the doors with the “POWER” switch
OF F.
Maintain the engine speed of the second vehicle and turn
the “POWER” switch to ON mode, then start the hybrid sys-
tem.
Make sure the “READY” indicator comes on. If the indicator
does not comes on, contact your Toyota dealer.
Once the hybrid system has started, remove the jumper
cables in the exact reverse order in which they were con-
nected.
Once the hybrid system starts, have the vehicle inspected at your
Toyota dealer as soon as possible.
STEP
2
STEP
3
STEP
4
STEP
5
STEP
6
530
5-2. Steps to take in an emergency
Highlander_HV_U_(L/O_0808)
CAUTION
■ Avoiding 12-volt battery fires or explosions
Observe the following precautions to prevent accidentally igniting the flam-
mable gas that may be emitted from the 12-volt battery.
● Make sure each jumper cable is connected to the correct terminal.
● Do not allow the ends of the jumper cable used for the “+” terminals to
come into contact with any other parts or metal surface in the area, such
as brackets or unpainted metal.
● Do not allow the “+” and “-” terminals of the jumper cables to come into
contact with each other.
● Do not smoke, use matches, cigarette lighters or allow open flame near
the 12-volt battery.
■ 12-volt battery precautions
The 12-volt battery contains poisonous and corrosive acidic electrolyte,
while related parts contain lead and lead compounds. Observe the following
precautions when handling the 12-volt battery.
● When working with the 12-volt battery, always wear safety glasses and
take care not to allow any battery fluids (acid) to come into contact with
skin, clothing or the vehicle body.
● Do not lean over the 12-volt battery.
● In the event that 12-volt battery fluid comes into contact with the skin or
eyes, immediately wash the affected area with water and seek medical
attention.
Place a wet sponge or cloth over the affected area until medical attention
can be received.
● Always wash your hands after handling the 12-volt battery support, termi-
nals, and other battery-related parts.
● Do not allow children near the 12-volt battery.
5
When trouble arises
531
5-2. Steps to take in an emergency
Highlander_HV_U_(L/O_0808)
NOTICE
■ When handling jumper cables
Be careful that the jumper cables do not become tangled in the cooling fans
or belt when connecting or disconnecting the cables.
532
5-2. Steps to take in an emergency
Highlander_HV_U_(L/O_0808)
If your vehicle overheats
Correction procedures
■ If the needle of the engine coolant temperature gauge enters
the red zone
Stop the vehicle in a safe place and turn off the air condition-
ing system.
Check to see if steam is coming out from the engine area.
If you see steam:
Stop the hybrid system. Carefully lift the hood after the
steam subsides and then restart the hybrid system.
If you do not see steam:
Leave the hybrid system operating and carefully lift the
hood.
Check if the cooling fans are operating.
If the fans are operating:
Wait until the engine coolant temperature gauge begins to
fall and then stop the hybrid system.
If the fans are not operating:
Stop the hybrid system immediately and call your Toyota
dealer.
The following may indicate that your vehicle is overheating:
● The needle of the engine coolant temperature gauge enters the
red zone:
The engine may be overheating.
● “Hybrid System Overheat” is shown on the multi-information dis-
play:
The power control unit may be overheating.
Follow the correction procedure as described below.
STEP
1
STEP
2
STEP
3
5
When trouble arises
533
5-2. Steps to take in an emergency
Highlander_HV_U_(L/O_0808)
After the hybrid system has
cooled down, check the engine
coolant level and inspect the
cooling system for leaks.
Engine coolant reservoir
Radiator
If necessary, add engine coolant
up to the “FULL” line.
Water can be used in an emer-
gency if engine coolant is unavail-
able. (→P. 543)
STEP
4
STEP
5
534
5-2. Steps to take in an emergency
Highlander_HV_U_(L/O_0808)
■ If “Hybrid System Overheat” is shown on the multi-informa-
tion display
Stop the vehicle in a safe place and turn off the air condition-
ing system.
Leave the hybrid system operating and carefully lift the hood.
Check if the cooling fans are operating.
If the fans are operating:
Wait until “Hybrid System Overheat” disappears and then
stop the hybrid system.
If the message does not disappear, call your Toyota dealer.
If the fans are not operating:
Stop the hybrid system immediately and call your Toyota
dealer.
After the hybrid system has
cooled down, check the power
control unit coolant level and
inspect the cooling system for
leaks.
Power control unit coolant res-
ervoir
Power control unit coolant
radiator
If necessary, add power control
unit coolant up to the “FULL”
line.
Water can be used in an emer-
gency if power control unit cool-
ant is unavailable. (→P. 543)
Have the vehicle inspected at your nearest Toyota dealer as soon as
possible.
STEP
1
STEP
2
STEP
3
STEP
4
STEP
5
5
When trouble arises
535
5-2. Steps to take in an emergency
Highlander_HV_U_(L/O_0808)
■ Overheating
The following symptoms may occur when your vehicle is overheating:
● Hybrid system output decreases.
● Steam is coming from the engine area.
CAUTION
■ To prevent an accident or injury when inspecting under the hood of
your vehicle
● If steam is seen coming from under the hood, do not open the hood until
the steam has subsided. The engine compartment may be very hot, caus-
ing serious injury such as burns.
● With a hybrid vehicle, there are times when the gasoline engine automati-
cally starts to run or the cooling fans suddenly start to operate. Do not
touch or approach the rotating parts of the belt or fans. Doing so may lead
to fingers, clothes or tools getting caught, resulting in an accidental injury.
● Do not loosen the coolant reservoir cap while the hybrid system and radia-
tor are hot.
Serious injury, such as burns, may result from hot coolant and steam
released under pressure.
NOTICE
■ When adding engine/power control unit coolant
Wait until the hybrid system has cooled down before adding engine/power
control unit coolant.
When adding coolant, do so slowly. Adding cool coolant to a hot hybrid sys-
tem too quickly can cause damage to the hybrid system.
536
5-2. Steps to take in an emergency
Highlander_HV_U_(L/O_0808)
If the vehicle becomes stuck
CAUTION
■ When attempting to free a stuck vehicle
If you choose to rock the vehicle back and forth to free it, make sure the sur-
rounding area is clear, to avoid striking other vehicles, objects or persons.
The vehicle may also lunge forward or lunge back suddenly as it becomes
free. Use extreme caution.
■ When shifting the shift lever
Be careful not to shift the shift lever with the accelerator pedal depressed.
This may lead to unexpected rapid acceleration of the vehicle that may
cause an accident and result in death or serious injury.
NOTICE
■ To avoid damaging the transmission and other components
● Avoid spinning the wheels.
● If the vehicle remains stuck after trying these procedures, the vehicle may
require towing to be freed.
Carry out the following procedures if the tires spin or the vehicle
becomes stuck in mud, dirt, or snow.
Stop the hybrid system. Set the parking brake and put the
shift lever in P.
Remove the mud, snow, or sand from around the stuck tire.
Place wood, stones or some other material to help provide
traction under the tires.
Restart the hybrid system.
Shift the shift lever to the D or R position and carefully apply
the accelerator to free the vehicle.
STEP
1
STEP
2
STEP
3
STEP
4
STEP
5
Vehicle specifications
6
537
Highlander_HV_U_(L/O_0808)
6-1. Specifications
Maintenance data
(fuel, oil level, etc.)......... 538
Fuel information ............... 552
Tire information ................ 555
6-2. Customization
Customizable features ..... 567
6-3. Initialization
Items to initialize .............. 570
538
Highlander_HV_U_(L/O_0808)
6-1. Specifications
Maintenance data (fuel, oil level, etc.)
Dimensions and weights
Overall length 188.4 in. (4785 mm)
Overall width 75.2 in. (1910 mm)
Overall height
Without roof rails
68.1 in. (1730 mm)
With roof rails
69.3 in. (1760 mm)
Wheelbase 109.8 in. (2790 mm)
Front tread 64.0 in. (1625 mm)
Rear tread 64.0 in. (1625 mm)
Vehicle capacity weight
(Occupant + luggage)
1200 lb. (540 kg)
Towing capacity
(Trailer weight + cargo)
3500 lb. (1500 kg)
539
6-1. Specifications
6
Vehicle specifications
Highlander_HV_U_(L/O_0808)
Vehicle identification
■ Vehicle identification number
The vehicle identification number (VIN) is the legal identifier for your
vehicle. This is the primary identification number for your Toyota. It is
used in registering the ownership of your vehicle.
This number is stamped under
the right-hand front seat.
This number is also stamped on
the top left of the instrument
panel.
■ Certification Label
This number is also on the Certi-
fication Label on the driver’s side
center pillar.
540
6-1. Specifications
Highlander_HV_U_(L/O_0808)
■ Gasoline engine number and electric motor (traction motor)
number
The gasoline engine number and electric motor (traction motor) num-
ber are stamped as shown.
Gasoline engine number
Electric motor (traction motor)
number
Engine
Fuel
Model 3MZ-FE
Type 6-cylinder V type, 4-cycle, gasoline
Bore and stroke 3.62 × 3.27 in. (92.0 × 83.0 mm)
Displacement 202.1 cu.in.
(3311 cm
3
)
Valve clearance
(engine cold)
Intake:
0.006 0.01 in. (0.15 0.25 mm)
Exhaust:
0.01 0.013 in. (0.25 0.35 mm)
Fuel type Unleaded gasoline only
Octane rating 87 (Research Octane Number 91) or higher
Fuel tank capacity
(Reference)
17.2 gal. (65.0 L, 14.3 lmp.gal.)
541
6-1. Specifications
6
Vehicle specifications
Highlander_HV_U_(L/O_0808)
Front electric motor (traction motor)
Rear electric motor (traction motor)
Hybrid battery (traction battery)
Type Permanent magnet synchronous motor
Maximum output 123 kW
Maximum torque 245 ft•lbf (333 N•m, 33.9 kgf•m)
Type Permanent magnet synchronous motor
Maximum output 50 kW
Maximum torque 95 ft•lbf (130 N•m, 13.2 kgf•m)
Type Nickel-Metal hydride battery
Voltage 9.6 V/module
Capacity 6.5 Ah (3HR)
Quantity 30 modules
Overall voltage 288 V
542
6-1. Specifications
Highlander_HV_U_(L/O_0808)
Lubrication system
Oil viscosity
● The 0W portion of the oil viscosity rating indicates the characteristic
of the oil which allows cold startability. Oils with a lower value before
the W allow for easier starting of the engine in cold weather.
● The 20 in 0W-20 indicates the oil viscosity when the oil is at its oper-
ating temperature. An oil with a higher viscosity may be better suited
if the vehicle is operated at high speeds, or under extreme load con-
ditions.
Oil capacity
Drain and refill
(Reference)
Without filter
With filter
4.8 qt. (4.5 L, 4.0 Imp.qt.)
5.0 qt. (4.7 L, 4.1 Imp.qt.)
Oil grade ILSAC multi-grade engine oil
Recommended oil
viscosity
Use Toyota approved “Toyota Genuine Motor
Oil” or equivalent to satisfy the grade and vis-
cosity shown below.
0W-20 is an oil that provides optimal levels of
fuel efficiency.
Outside temperature
543
6-1. Specifications
6
Vehicle specifications
Highlander_HV_U_(L/O_0808)
Cooling system
Capacity (Reference)
Gasoline engine
Power control unit
Without rear air conditioning system
11.2 qt. (10.6 L, 9.3 Imp.qt.)
With rear air conditioning system
13.5 qt. (12.8 L, 11.3 Imp.qt.)
3.6 qt. (3.4 L, 3.0 Imp.qt.)
Coolant type
Use either of the following.
• “Toyota Super Long Life Coolant”
• Similar high-quality ethylene glycol-based
non-silicate, non-amine, non-nitrite, and
non-borate coolant with long-life hybrid
organic acid technology
Do not use plain water alone.
544
6-1. Specifications
Highlander_HV_U_(L/O_0808)
Ignition system
Electrical system
Spark plug
Make
Gap
DENSO SK20R11
NGK IFR6A11
0.043 in. (1.1 mm)
NOTICE
■ Iridium-tipped spark plugs
Use only iridium-tipped spark plugs. Do not adjust spark plug gap.
12-volt battery
Open voltage* at
68°F (20°C):
12.6 12.8 V Fully charged
12.2 12.4 V Half charged
11.8 12.0 V Discharged
(*: Voltage is checked 20 minutes
after the hybrid system and all the
lights are turned off)
Charging rates 5 A max.
545
6-1. Specifications
6
Vehicle specifications
Highlander_HV_U_(L/O_0808)
Transaxle
Fluid capacity
(reference)
Front
4.4 qt. (4.2 L, 3.7 Imp.qt.)
Rear
1.9 qt. (1.8 L, 1.6 Imp.qt.)
The fluid capacity is a reference quantity. If
replacement is necessary, contact your
Toyota dealer.
Fluid type Toyota Genuine ATF WS
NOTICE
■ Transmission fluid type
Using transmission fluid other than “Toyota Genuine ATF WS” may ulti-
mately damage the transmission of your vehicle.
546
6-1. Specifications
Highlander_HV_U_(L/O_0808)
Brakes
*
1
: Minimum pedal clearance when depressed with a force of 110 lbf (490 N,
50 kgf) while the hybrid system is on.
*
2
: Parking brake pedal travel when depressed with a force of 67 lbf (300 N, 31
kgf)
Steering
Pedal clearance*
1
3.74 in. (95 mm) Min.
Pedal free play 0.04 0.08 in. (1 2 mm)
Brake pad wear limit 0.04 in. (1.0 mm)
Parking brake lining wear limit 0.04 in. (1.0 mm)
Parking brake pedal travel*
2
8 10 clicks
Fluid type SAE J1703 or FMVSS No. 116 DOT 3
Free play Less than 1.2 in. (30 mm)
547
6-1. Specifications
6
Vehicle specifications
Highlander_HV_U_(L/O_0808)
Tires and wheels
Type A
Tire size P245/65R17 105S
Tire inflation pressure
(Recommended cold tire
inflation pressure)
Driving under normal conditions
Front:
33 psi (230 kPa, 2.3 kgf/cm
2
or bar)
Rear:
33 psi (230 kPa, 2.3 kgf/cm
2
or bar)
Spare:
33 psi (230 kPa, 2.3 kgf/cm
2
or bar)
Driving at high speeds above 100 mph
(160 km/h) (in countries where such speeds
are permitted by law)
Add 5 psi (30 kPa, 0.3 kgf/cm
2
or bar) to the
front tires and rear tires. Never exceed the
maximum cold tire inflation pressure indi-
cated on the tire sidewall.
Wheel size 17 × 7 1/2 J
Wheel nut torque 76 ft•lbf (103 N•m, 10.5 kgf•m)
548
6-1. Specifications
Highlander_HV_U_(L/O_0808)
Type B
Tire size P245/55R19 103S
Tire inflation pressure
(Recommended cold tire
inflation pressure)
Driving under normal conditions
Front:
33 psi (230 kPa, 2.3 kgf/cm
2
or bar)
Rear:
33 psi (230 kPa, 2.3 kgf/cm
2
or bar)
Spare:
33 psi (230 kPa, 2.3 kgf/cm
2
or bar)
Driving at high speeds above 100 mph
(160 km/h) (in countries where such speeds
are permitted by law)
Add 5 psi (30 kPa, 0.3 kgf/cm
2
or bar) to the
front tires and rear tires. Never exceed the
maximum cold tire inflation pressure indi-
cated on the tire sidewall.
Wheel size 19 × 7 1/2 J
Wheel nut torque 76 ft•lbf (103 N•m, 10.5 kgf•m)
549
6-1. Specifications
6
Vehicle specifications
Highlander_HV_U_(L/O_0808)
Type C
Tire size
P245/65R17 105S, T165/90D18 107M
(spare)
Tire inflation pressure
(Recommended cold tire
inflation pressure)
Driving under normal conditions
Front:
33 psi (230 kPa, 2.3 kgf/cm
2
or bar)
Rear:
33 psi (230 kPa, 2.3 kgf/cm
2
or bar)
Driving at high speeds above 100 mph
(160 km/h) (in countries where such
speeds are permitted by law)
Add 5 psi (30 kPa, 0.3 kgf/cm
2
or bar) to
the front tires and rear tires. Never
exceed the maximum cold tire inflation
pressure indicated on the tire sidewall.
Spare:
60 psi (420 kPa, 4.2 kgf/cm
2
or bar)
Wheel size 17 × 7 1/2 J, 18 × 4T (spare)
Wheel nut torque 76 ft•lbf (103 N•m, 10.5 kgf•m)
550
6-1. Specifications
Highlander_HV_U_(L/O_0808)
Type D
Tire size
P245/55R19 103S, T165/90D18 107M
(spare)
Tire inflation pressure
(Recommended cold tire
inflation pressure)
Driving under normal conditions
Front:
33 psi (230 kPa, 2.3 kgf/cm
2
or bar)
Rear:
33 psi (230 kPa, 2.3 kgf/cm
2
or bar)
Driving at high speeds above 100 mph
(160 km/h) (in countries where such
speeds are permitted by law)
Add 5 psi (30 kPa, 0.3 kgf/cm
2
or bar) to
the front tires and rear tires. Never
exceed the maximum cold tire inflation
pressure indicated on the tire sidewall.
Spare:
60 psi (420 kPa, 4.2 kgf/cm
2
or bar)
Wheel size 19 × 7 1/2 J, 18 × 4T (spare)
Wheel nut torque 76 ft•lbf (103 N•m, 10.5 kgf•m)
551
6-1. Specifications
6
Vehicle specifications
Highlander_HV_U_(L/O_0808)
Light bulbs
A: H11 halogen bulbs B: Wedge base bulbs (amber)
C: HB2 halogen bulbs D: Wedge base bulbs (clear)
*: If equipped
Light Bulbs Bulb No. W Type
Exterior
Headlights 60/55 C
Front turn signal lights 21 B
Parking/front side marker lights 5B
Front fog lights* 55 A
Rear turn signal lights 21 B
Back-up lights 16 D
Stop/tail and rear side marker
lights
21/5 D
License plate lights 5D
Outer foot lights* 5D
Interior
Vanity lights 8D
Personal/interior lights (front) 5D
Personal/interior lights (center)* 5D
Interior light 8D
Door courtesy lights 5D
552
6-1. Specifications
Highlander_HV_U_(L/O_0808)
Fuel information
■ Fuel tank opening for unleaded gasoline
To help prevent incorrect fueling, your Toyota has a fuel tank opening that
only accommodates the special nozzle on unleaded fuel pumps.
■ If your engine knocks
● Consult your Toyota dealer.
● You may occasionally notice light knocking for a short time while acceler-
ating or driving uphill. This is normal and there is no need for concern.
■ Gasoline quality
In very few cases, driveability problems may be caused by the brand of gas-
oline you are using. If driveability problems persist, try changing the brand of
gasoline. If this does not correct the problem, consult your Toyota dealer.
■ Gasoline quality standards
● Automotive manufacturers in the US, Europe and Japan have developed
a specification for fuel quality called World-Wide Fuel Charter (WWFC)
that is expected to be applied worldwide.
● The WWFC consists of four categories that are based on required emis-
sion levels. In the US, category 4 has been adopted.
● The WWFC improves air quality by lowering emissions in vehicle fleets,
and customer satisfaction through better performance.
Your vehicle must use only unleaded gasoline.
Select octane rating 87 (Research Octane Number 91) or higher. Use
of unleaded gasoline with an octane rating lower than 87 may result
in engine knocking. Persistent knocking can lead to engine damage.
At minimum, the gasoline you use should meet the specifications
of ASTM D4814 in the U.S.A. and CGSB3.5-M93 in Canada.
553
6-1. Specifications
6
Vehicle specifications
Highlander_HV_U_(L/O_0808)
■ Toyota recommends the use of gasoline containing detergent additives
● Toyota recommends the use of gasoline that contains detergent addi-
tives to avoid build-up of engine deposits.
● All gasoline sold in the US contains detergent additives to clean and/or
keep clean intake systems.
■ Toyota recommends the use of cleaner burning gasoline
Cleaner burning gasoline, including reformulated gasoline that contains oxy-
genates such as ethanol or MTBE (Methyl Tertiary Butyl Ether) is available in
many areas.
Toyota recommends the use of cleaner burning gasoline and appropriately
blended reformulated gasoline. These types of gasoline provide excellent
vehicle performance, reduce vehicle emissions and improve air quality.
■ Toyota does not recommend blended gasoline
● Toyota allows the use of oxygenate blended gasoline where the oxygen-
ate content is up to 10% ethanol or 15% MTBE.
● If you use gasohol in your Toyota, be sure that it has an octane rating no
lower than 87.
● Toyota does not recommend the use of gasoline containing methanol.
■ Toyota does not recommend gasoline containing MMT
Some gasoline contains octane enhancing additive called MMT (Methylcy-
clopentadienyl Manganese Tricarbonyl).
Toyota does not recommend the use of gasoline that contains MMT. If fuel
containing MMT is used, your emission control system may be adversely
affected.
The malfunction indicator lamp on the instrument cluster may come on. If
this happens, contact your Toyota dealer for service.
554
6-1. Specifications
Highlander_HV_U_(L/O_0808)
NOTICE
■ Notice on fuel quality
● Do not use improper fuels. If improper fuels are used the engine will be
damaged.
● Do not use leaded gasoline.
Leaded gasoline will cause the three-way catalytic converter to lose its
effectiveness and the emission control system to function improperly.
● Do not use gasohol other than that stated here.
Other gasohol may cause fuel system damage or vehicle performance
problems.
■ Fuel-related poor driveability
If after using a different type of fuel, poor driveability is encountered (poor
hot starting, vaporization, engine knocking, etc.), discontinue the use of that
type of fuel.
■ When refueling with gasohol
Take care not to spill gasohol. It can damage your vehicle's paint.
555
6-1. Specifications
6
Vehicle specifications
Highlander_HV_U_(L/O_0808)
Tire information
Typical tire symbols
Standard tire
Compact spare tire
Tire size (→P. 558)
DOT and Tire Identification Number (TIN) (→P. 557)
Uniform tire quality grading
For details, see “Uniform tire quality grading” that follows.
Location of treadwear indicators (→P. 447)
556
6-1. Specifications
Highlander_HV_U_(L/O_0808)
Tire ply composition and materials
Plies are layers of rubber-coated parallel cords. Cords are the
strands which form the plies in a tire.
Radial tires or bias-ply tires
A radial tire has “RADIAL” on the sidewall. A tire not marked with
“RADIAL” is a bias-ply tire.
TUBELESS or TUBE TYPE
A tubeless tire does not have a tube and air is directly filled in the
tire. A tube type tire has a tube inside the tire and the tube main-
tains the air pressure.
Load limit at maximum cold tire inflation pressure (→P. 450)
Maximum cold tire inflation pressure (→P. 547)
This means the pressure to which a tire may be inflated.
Summer tire or all season tire (→P. 451)
An all season tire has “M+S” on the sidewall. A tire not marked
“M+S” is a summer tire.
“TEMPORARY USE ONLY” (→P. 518)
A compact spare tire is identified by the phrase “TEMPORARY USE
ONLY” molded into its sidewall. This tire is designed for temporary
emergency use only.
557
6-1. Specifications
6
Vehicle specifications
Highlander_HV_U_(L/O_0808)
Typical DOT and tire identification number (TIN)
DOT symbol*
Tire Identification Number
(TIN)
Tire manufacturer's identifica-
tion mark
Tire size code
Manufacturer's optional tire
type code (3 or 4 letters)
Manufacturing week
Manufacturing year
*: The DOT symbol certifies that
the tire conforms to applicable
Federal Motor Vehicle Safety
Standards.
558
6-1. Specifications
Highlander_HV_U_(L/O_0808)
Tire size
■ Typical tire size information
The illustration indicates typical
tire size.
Tire use
(P = Passenger car,
T = Temporary use)
Section width (millimeters)
Aspect ratio
(tire height to section width)
Tire construction code
(R = Radial, D = Diagonal)
Wheel diameter (inches)
Load index (2 digits or 3 digits)
Speed symbol
(alphabet with one letter)
■ Tire dimensions
Section width
Tire height
Wheel diameter
559
6-1. Specifications
6
Vehicle specifications
Highlander_HV_U_(L/O_0808)
Tire section names
Bead
Sidewall
Shoulder
Tread
Belt
Inner liner
Reinforcing rubber
Carcass
Rim lines
Bead wires
Chafer
Uniform Tire Quality Grading
This information has been prepared in accordance with regulations
issued by the National Highway Traffic Safety Administration of the
U.S. Department of Transportation.
It provides the purchasers and/or prospective purchasers of Toyota
vehicles with information on uniform tire quality grading.
Your Toyota dealer will help answer any questions you may have as
you read this information.
■ DOT quality grades
All passenger vehicle tires must conform to Federal Safety
Requirements in addition to these grades. Quality grades can be
found where applicable on the tire sidewall between tread shoulder
and maximum section width.
For example: Treadwear 200 Traction AA Temperature A
560
6-1. Specifications
Highlander_HV_U_(L/O_0808)
■ Treadwear
The treadwear grade is a comparative rating based on the wear
rate of the tire when tested under controlled conditions on a speci-
fied government test course.
For example, a tire graded 150 would wear one and a half (1 - 1/2)
times as well on the government course as a tire graded 100.
The relative performance of tires depends upon the actual conditions
of their use, however, and may depart significantly from the norm due
to variations in driving habits, service practices and differences in
road characteristics and climate.
■ Traction AA, A, B, C
The traction grades, from highest to lowest, are AA, A, B and C,
and they represent the tire's ability to stop on wet pavement as
measured under controlled conditions on specified government
test surfaces of asphalt and concrete.
A tire marked C may have poor traction performance.
Warning: The traction grade assigned to this tire is based on braking
(straight ahead) traction tests and does not include cornering (turn-
ing) traction.
■ Temperature A, B, C
The temperature grades are A (the highest), B, and C, represent-
ing the tire's resistance to the generation of heat and its ability to
dissipate heat when tested under controlled conditions on a speci-
fied indoor laboratory test wheel.
Sustained high temperature can cause the material of the tire to
degenerate and reduce tire life, and excessive temperature can lead
to sudden tire failure.
The grade C corresponds to a level of performance which all passen-
ger car tires must meet under the Federal Motor Vehicle Safety Stan-
dard No. 109.
Grades B and A represent higher levels of performance on the labo-
ratory test wheel than the minimum required by law.
561
6-1. Specifications
6
Vehicle specifications
Highlander_HV_U_(L/O_0808)
Warning: The temperature grades for this tire are established for a
tire that is properly inflated and not overloaded.
Excessive speed, underinflation, or excessive loading, either sepa-
rately or in combination, can cause heat buildup and possible tire fail-
ure.
Glossary of tire terminology
Tire related term Meaning
Cold tire inflation pres-
sure
Tire pressure when the vehicle has been
parked for three hours or more, or has not
been driven more than 1 mile or 1.5 km under
that condition
Maximum inflation
pressure
The maximum cold inflated pressure to which a
tire may be inflated, shown on the sidewall of
the tire
Recommended infla-
tion pressure
Cold tire inflation pressure recommended by a
manufacturer
Accessory weight
The combined weight (in excess of those stan-
dard items which may be replaced) of auto-
matic transmission, power steering, power
brakes, power windows, power seats, radio
and heater, to the extent that these items are
available as factory-installed equipment
(whether installed or not)
Curb weight
The weight of a motor vehicle with standard
equipment, including the maximum capacity of
fuel, oil and coolant, and if so equipped, air
conditioning and additional weight optional
engine
Maximum loaded vehi-
cle weight
The sum of:
(a) Curb weight
(b) Accessory weight
(c) Vehicle capacity weight
(d) Production options weight
562
6-1. Specifications
Highlander_HV_U_(L/O_0808)
Tire related term Meaning
Normal occupant
weight
150 lb. (68 kg) times the number of occupants
specified in the second column of Table 1
* that
follows
Occupant distribution
Distribution of occupants in a vehicle as speci-
fied in the third column of Table 1
* below
Production options
weight
The combined weight of installed regular pro-
duction options weighing over 5 lb. (2.3 kg) in
excess of the standard items which they
replace, not previously considered in curb
weight or accessory weight, including heavy
duty brakes, ride levelers, roof rack, heavy duty
12-volt battery, and special trim
Rim
A metal support for a tire or a tire and tube
assembly upon which the tire beads are seated
Rim diameter
(Wheel diameter)
Nominal diameter of the bead seat
Rim size designation Rim diameter and width
Rim type designation
The industry manufacturer's designation for a
rim by style or code
Rim width Nominal distance between rim flanges
Vehicle capacity
weight (Total load
capacity)
The rated cargo and luggage load plus 150 lb.
(68 kg) times the vehicle's designated seating
capacity
Vehicle maximum load
on the tire
The load on an individual tire that is determined
by distributing to each axle its share of the
maximum loaded vehicle weight, and dividing
by two
Vehicle normal load
on the tire
The load on an individual tire that is determined
by distributing to each axle its share of curb
weight, accessory weight, and normal occu-
pant weight (distributed in accordance with
Table 1
* below), and dividing by two
563
6-1. Specifications
6
Vehicle specifications
Highlander_HV_U_(L/O_0808)
Tire related term Meaning
Weather side
The surface area of the rim not covered by the
inflated tire
Bead
The part of the tire that is made of steel wires,
wrapped or reinforced by ply cords and that is
shaped to fit the rim
Bead separation
A breakdown of the bond between components
in the bead
Bias ply tire
A pneumatic tire in which the ply cords that
extend to the beads are laid at alternate angles
substantially less than 90 degrees to the cen-
terline of the tread
Carcass
The tire structure, except tread and sidewall
rubber which, when inflated, bears the load
Chunking
The breaking away of pieces of the tread or
sidewall
Cord The strands forming the plies in the tire
Cord separation
The parting of cords from adjacent rubber com-
pounds
Cracking
Any parting within the tread, sidewall, or inner-
liner of the tire extending to cord material
CT
A pneumatic tire with an inverted flange tire
and rim system in which the rim is designed
with rim flanges pointed radially inward and the
tire is designed to fit on the underside of the
rim in a manner that encloses the rim flanges
inside the air cavity of the tire
Extra load tire
A tire designed to operate at higher loads and
at higher inflation pressures than the corre-
sponding standard tire
Groove The space between two adjacent tread ribs
Innerliner
The layer(s) forming the inside surface of a
tubeless tire that contains the inflating medium
within the tire
564
6-1. Specifications
Highlander_HV_U_(L/O_0808)
Tire related term Meaning
Innerliner separation
The parting of the innerliner from cord material
in the carcass
Intended outboard
sidewall
(a) The sidewall that contains a whitewall,
bears white lettering, or bears manufac-
turer, brand, and/or model name molding
that is higher or deeper than the same
molding on the other sidewall of the tire, or
(b) The outward facing sidewall of an asym-
metrical tire that has a particular side that
must always face outward when mounted
on a vehicle
Light truck (LT) tire
A tire designated by its manufacturer as prima-
rily intended for use on lightweight trucks or
multipurpose passenger vehicles
Load rating
The maximum load that a tire is rated to carry
for a given inflation pressure
Maximum load rating
The load rating for a tire at the maximum per-
missible inflation pressure for that tire
Maximum permissible
inflation pressure
The maximum cold inflation pressure to which
a tire may be inflated
Measuring rim
The rim on which a tire is fitted for physical
dimension requirements
Open splice
Any parting at any junction of tread, sidewall, or
innerliner that extends to cord material
Outer diameter The overall diameter of an inflated new tire
Overall width
The linear distance between the exteriors of
the sidewalls of an inflated tire, including eleva-
tions due to labeling, decorations, or protective
bands or ribs
Passenger car tire
A tire intended for use on passenger cars, mul-
tipurpose passenger vehicles, and trucks, that
have a gross vehicle weight rating (GVWR) of
10,000 lb. or less.
565
6-1. Specifications
6
Vehicle specifications
Highlander_HV_U_(L/O_0808)
Tire related term Meaning
Ply A layer of rubber-coated parallel cords
Ply separation
A parting of rubber compound between adja-
cent plies
Pneumatic tire
A mechanical device made of rubber, chemi-
cals, fabric and steel or other materials, that,
when mounted on an automotive wheel, pro-
vides the traction and contains the gas or fluid
that sustains the load
Radial ply tire
A pneumatic tire in which the ply cords that
extend to the beads are laid at substantially 90
degrees to the centerline of the tread
Reinforced tire
A tire designed to operate at higher loads and
at higher inflation pressures than the corre-
sponding standard tire
Section width
The linear distance between the exteriors of
the sidewalls of an inflated tire, excluding ele-
vations due to labeling, decoration, or protec-
tive bands
Sidewall
That portion of a tire between the tread and
bead
Sidewall separation
The parting of the rubber compound from the
cord material in the sidewall
Snow tire
A tire that attains a traction index equal to or
greater than 110, compared to the ASTM
E-1136 Standard Reference Test Tire, when
using the snow traction test as described in
ASTM F-1805-00, Standard Test Method for
Single Wheel Driving Traction in a Straight Line
on Snow-and Ice-Covered Surfaces, and which
is marked with an Alpine Symbol (
) on at
least one sidewall
Tes t ri m
The rim on which a tire is fitted for testing, and
may be any rim listed as appropriate for use
with that tire
566
6-1. Specifications
Highlander_HV_U_(L/O_0808)
*:Table 1 Occupant loading and distribution for vehicle normal load
for various designated seating capacities
Tire related term Meaning
Tread
That portion of a tire that comes into contact
with the road
Tread rib
A tread section running circumferentially
around a tire
Tread separation Pulling away of the tread from the tire carcass
Treadwear indicators
(TWI)
The projections within the principal grooves
designed to give a visual indication of the
degrees of wear of the tread
Wheel-holding fixture
The fixture used to hold the wheel and tire
assembly securely during testing
Designated seating
capacity, Number of
occupants
Vehicle normal load,
Number of occupants
Occupant distribution in
a normally loaded vehi-
cle
2 through 4 2 2 in front
5 through 10 3
2 in front, 1 in second
seat
11 through 15 5
2 in front, 1 in second
seat, 1 in third seat, 1
in fourth seat
16 through 20 7
2 in front, 2 in second
seat, 2 in third seat, 1
in fourth seat
567
6
Vehicle specifications
Highlander_HV_U_(L/O_0808)
6-2. Customization
Customizable features
Item Function Default setting
Customized
setting
Door lock
(
→P. 74)
Speed-detecting auto-
matic door lock function
OFF ON
Opening driver's door
unlocks all doors
OFF ON
Shifting gears to P
unlocks all doors
ON OFF
Shifting gears to posi-
tion other than P locks
all doors
ON OFF
Unlocking using a key
Driver's door
unlocked in one
step, all doors
unlocked in two
steps
All doors
unlocked in one
step
Smart key
system
(
→P. 44)
Smart key system ON OFF
Operation signal
(Emergency flashers)
ON OFF
Your vehicle includes a variety of electronic features that can be
personalized to your preferences. Programming these preferences
requires specialized equipment and may be performed by your
Toyota dealer.
Some function settings are changed simultaneously with other functions
being customized. Contact your Toyota dealer.
568
6-2. Customization
Highlander_HV_U_(L/O_0808)
Wireless
remote con-
trol
(
→P. 65)
Wireless remote control ON OFF
Unlocking operation
Driver's door
unlocked in one
step, all doors
unlocked in two
steps
All doors
unlocked in one
step
Automatic door lock
function to be activated
if door is not opened
after being unlocked
ON OFF
Time elapsed before
automatic door lock
function is activated if
door is not opened after
being unlocked
60 seconds
30 seconds
120 seconds
Operation signal
(Emergency flashers)
ON OFF
Door lock buzzer ON OFF
Operation signal
(Buzzer)
ON OFF
Panic function ON OFF
Automatic
light control
system
(→P. 205)
Light sensor sensitivity Level 3 Level 1 to 5
Time elapsed before
headlights automati-
cally turn off after doors
are closed
30 seconds
0 second
60 seconds
90 seconds
Lights
(
→P. 205)
Daytime running light
system (U.S.A. only)
ON OFF
Alarm sys-
tem
(
→P. 127)
Time elapsed before
the alarm is set
14 seconds 30 seconds
Item Function Default setting
Customized
setting
569
6-2. Customization
6
Vehicle specifications
Highlander_HV_U_(L/O_0808)
Multi-infor-
mation dis-
play
(→P. 195)
Language selection English French
Illumination
(
→P. 369)
Time elapsed before
lights turn off
15 seconds
7.5 seconds
30 seconds
Operation when the
doors are unlocked
ON OFF
Operation after the
“POWER” switch is
turned OFF
ON OFF
Outer foot lights ON OFF
Item Function Default setting
Customized
setting
570
Highlander_HV_U_(L/O_0808)
6-3. Initialization
Items to initialize
Item When to initialize Reference
Power back door
• After reconnecting or changing the
battery
• After changing a fuse
P. 81
The following items must be initialized for normal system operation
in cases such as after the 12-volt battery is reconnected, or mainte-
nance is performed on the vehicle.
For owners
7
571
Highlander_HV_U_(L/O_0808)
Reporting safety defects
for U.S. owners .............. 572
Seat belt instructions
for Canadian owners
(in French) ..................... 573
572
Highlander_HV_U_(L/O_0808)
Reporting safety defects for U.S. owners
If you believe that your vehicle has a defect which could cause a
crash or could cause injury or death, you should immediately
inform the National Highway Traffic Safety Administration (NHTSA)
in addition to notifying Toyota Motor Sales, U.S.A., Inc. (Toll-free:
1-800-331-4331).
If NHTSA receives similar complaints, it may open an investigation,
and if it finds that a safety defect exists in a group of vehicles, it
may order a recall and remedy campaign. However, NHTSA can-
not become involved in individual problems between you, your
dealer, or Toyota Motor Sales, U.S.A., Inc.
To contact NHTSA, you may call the Vehicle Safety Hotline
toll-free at 1-888-327-4236 (TTY: 1-800-424-9153); go to
http://www.safercar.gov; or write to: Administrator, NHTSA,
1200 New Jersey Ave, S.E., Washington, DC 20590. You can
also obtain other information about motor vehicle safety from
http://www.safercar.gov.
573
7
Highlander_HV_U_(L/O_0808)
For owners
Seat belt instructions for Canadian owners (in French)
The following is a French explanation of seat belt instructions
extracted from the seat belt section in this manual.
See the seat belt section for more detailed seat belt instructions in
English.
Utilisation correcte des ceintures de sécurité
● Tendez la sangle diagonale de
sorte qu'elle couvre
complètement l'épaule, sans
entrer en contact avec le cou
ou glisser de l'épaule.
● Placez la sangle abdominale
le plus bas possible sur les
hanches.
● Réglez la position du dossier
de siège. Asseyez-vous le dos
le plus droit possible et calez-
vous bien dans le siège.
● Ne vrillez pas la ceinture de
sécurité.
574
Highlander_HV_U_(L/O_0808)
Entretien et soin
■ Ceintures de sécurité
Nettoyez avec un chiffon ou une éponge humectée d'eau savonneuse tiède.
Profitez de l'occasion pour vérifier régulièrement que les ceintures ne sont
pas effilochées, entaillées, ou ne paraissent pas exagérément usées.
ATTENTION
■ Détérioration et usure des ceintures de sécurité
Inspectez les ceintures de sécurité périodiquement. Contrôlez qu'elles ne
sont pas entaillées, effilochées, et que leurs ancrages ne sont pas
desserrés. N'utilisez pas une ceinture de sécurité défectueuse avant qu'elle
ne soit remplacée. Une ceinture de sécurité défectueuse n'apporte aucune
garantie de protection de l'occupant en cas d'accident.
Index
575
Highlander_HV_U_(L/O_0808)
Abbreviation list ...................... 576
Alphabetical index................... 577
What to do if... ......................... 589
For details of equipment related to the navigation sys-
tem and touch screen, such as the audio system, refer
to the “Navigation System Owner's Manual”.
576
Highlander_HV_U_(L/O_0808)
Abbreviation list
Abbreviation/Acronym list
ABBREVIATIONS MEANING
A/C Air Conditioning
ABS Anti-lock Brake System
ALR Automatic Locking Retractor
CAL Calibration
CRS Child Restraint System
DISP Display
ECON Economy
ECU Electronic Control Unit
EDR Event Data Recorder
ELR Emergency Locking Retractor
EPS Electric Power Steering
GAWR Gross Axle Weight Rating
GVM Gross Vehicle Mass
I/M Emission Inspection and Maintenance
INFO Information
LATCH Lower Anchors and Tethers for Children
LED Light Emitting Diode
OBD On Board Diagnostics
SRS Supplemental Restraint System
TIN Tire Identification Number
TEMP Temperature
TPMS Tire Pressure Warning System
TRAC Traction Control
VDIM Vehicle Dynamics Integrated Management
VIN Vehicle Identification Number
VSC Vehicle Stability Control
577
Highlander_HV_U_(L/O_0808)
Alphabetical index
Alphabetical index
A/C.................... 254, 260, 269, 272
ABS........................................... 220
Air conditioning filter.............. 461
Air conditioning system
Air conditioning filter............. 461
Front automatic air
conditioning system ........... 260
Front manual air conditioning
system................................ 254
Rear automatic air
conditioning system ........... 272
Rear manual air conditioning
system................................ 269
Airbags
Airbag operating
conditions........................... 136
Airbag precautions for your
child.................................... 140
Airbag warning light.............. 501
Curtain shield airbag operating
conditions........................... 136
Curtain shield airbag
precautions ........................ 140
Front passenger occupant
classification system .......... 145
General airbag
precautions ........................ 140
Locations of airbags ............. 133
Modification and disposal of
airbags ............................... 144
Proper driving
posture....................... 131, 140
Side airbag operating
conditions........................... 136
Side airbag precautions........ 140
SRS airbags ......................... 133
Alarm.........................................127
Antenna.....................................285
Anti-lock brake system............220
Armrest .....................................394
Audio input ...............................305
Audio system
Antenna.................................285
Audio input ............................305
Audio visual input..................329
AUX adapter..........................305
A/V input adapter ..................329
CD player/changer ................288
DVD player............................316
MP3/WMA disc......................295
Optimal use...........................302
Portable music player............305
Radio.....................................282
Rear seat entertainment
system ................................309
Steering wheel audio
switch..................................307
Type ......................................279
Audio visual input....................329
Automatic light control
system ....................................205
AUX adapter .............................305
Auxiliary box ........................... 381
A/V input adapter .....................329
A
578
Alphabetical index
Highlander_HV_U_(L/O_0808)
Back-up lights
Replacing light bulbs.............478
Wattage.................................551
Back door
Back door................................78
Wireless remote control ..........65
Smart key system....................44
Battery
Checking ...............................443
Hybrid battery
(traction battery)....................33
If the vehicle has a
discharged 12-volt
battery.................................528
Preparing and checking before
winter ..................................236
Bluetooth
................................342
Bottle holder.............................380
Brakes
Fluid ......................................442
Parking brake........................187
Brake assist..............................220
Break-in tips .............................169
Care
Exterior..................................412
Interior...................................415
Seat belts..............................416
Cargo capacity.........................235
Cargo hooks.............................396
CD changer...............................288
CD player..................................288
Chains.......................................236
Child restraint system
Booster seats, definition........ 152
Booster seats, installation .....155
Convertible seats,
definition .............................152
Convertible seats,
installation...........................155
Front passenger occupant
classification system...........145
Infant seats, definition...........152
Infant seats, installation ........155
Installing CRS with lower
anchorages.........................157
Installing CRS with seat
belts....................................159
Installing CRS with top
straps..................................162
B C
579
Alphabetical index
Highlander_HV_U_(L/O_0808)
Child safety
Airbag precautions ............... 140
Child restraint system........... 151
Child-protectors...................... 75
How your child should wear
the seat belt ....................... 104
Installing child restraints ....... 155
Moon roof precautions.......... 115
Power window lock switch.... 113
Power window precautions... 114
Removed key battery
precautions ........................ 465
Seat belt extender
precautions ........................ 107
Seat belt precautions............ 106
Seat heater precautions ....... 393
12-volt battery
precautions ................ 445, 530
Child-protectors ........................ 75
Cleaning
Exterior................................. 412
Interior .................................. 415
Seat belts ............................. 416
Clock ........................................ 195
Compass.................................. 407
Condenser ............................... 442
Console box............................. 374
Conversation mirror................ 388
Cooling system
Hybrid system overheating... 532
Cruise control.......................... 213
Cup holders ............................. 376
Curtain shield airbags ............ 133
Customizable features............ 567
Daytime running light
system ....................................207
Defogger
Rear window .........................275
Side mirrors...........................275
Dimension.................................538
Dinghy towing ..........................250
Display
Energy flow .............................35
Multi-information display .......195
Trip information .....................195
Warning message .................509
Do-it-yourself maintenance.....424
Door courtesy lights
Door courtesy lights ..............369
Wattage.................................551
Doors
Door glasses .........................113
Door lock.....................44, 65, 74
Side mirrors...........................111
Driver's seat belt reminder
light.........................................503
Driving
Break-in tips ..........................169
Correct posture .....................131
Procedures............................168
Winter driving tips..................236
DVD player................................316
D
580
Alphabetical index
Highlander_HV_U_(L/O_0808)
“ECON” switch.........................185
Eco Driving Mode.....................185
Electric power steering ...........220
Electronic key
If your electronic key battery is
discharged ..........................526
Emergency flashers
Switch....................................490
Emergency, in case of
If the back door opener is
inoperative ............................81
If the electronic key does not
operate properly..................526
If the hybrid system will
not start...............................522
If the shift lever cannot be
shifted from P......................524
If the vehicle has a
discharged 12-volt
battery.................................528
If the warning buzzer
sounds ................................500
If the warning light turns
on........................................500
If the warning message is
displayed.............................509
If you have a flat tire .............510
If you lose your keys .............525
If you think something is
wrong..................................497
If your vehicle becomes
stuck ...................................536
If your vehicle needs to be
towed ..................................491
If your vehicle overheats .......532
Engine
Compartment ........................432
Engine switch........................178
Hood .....................................428
How to start the
hybrid system .....................178
Identification number.............539
If the hybrid system will
not start...............................522
Ignition switch .......................178
Overheating ..........................532
Power switch.........................178
Engine compartment cover .... 433
Engine/power control unit coolant
Capacity................................543
Checking...............................439
Preparing and checking before
winter..................................236
Engine coolant temperature
gauge......................................189
Engine oil
Capacity................................542
Checking...............................435
Preparing and checking before
winter..................................236
Engine oil maintenance
data.........................................437
Engine switch...........................178
EPS............................................220
EV-Drive Mode .........................182
Event data recorder .................498
E
581
Alphabetical index
Highlander_HV_U_(L/O_0808)
Floor mat.................................. 395
Fluid
Brake.................................... 442
Washer................................. 446
Fog lights
Replacing light bulbs ............ 478
Switch................................... 209
Wattage................................ 551
Front automatic air
conditioning system............. 260
Front fog lights
Replacing light bulbs ............ 478
Switch................................... 209
Wattage................................ 551
Front manual air conditioning
system ................................... 254
Front passenger occupant
classification system............ 145
Front passenger's seat belt
reminder light........................ 503
Front seats
Adjustment ............................. 86
Front side marker lights
Replacing light bulbs ............ 478
Switch................................... 205
Wattage................................ 551
Front turn signal lights
Replacing light bulbs ............ 478
Wattage................................ 551
Fuel
Capacity ............................... 540
Fuel gauge ........................... 189
Gas station information ........ 592
Information ........................... 552
Refueling .............................. 118
Type ..................................... 540
Fuel door.................................. 118
Fuel filler door ......................... 118
Fuses........................................ 467
Garage door opener.................402
Gas station information...........592
Gauges......................................189
Glove box..................................373
Hands-free system
(for cellular phone) ................338
Hazard lights
Switch....................................490
Head restraints
Adjusting ................................98
Headlights
Replacing light bulbs .............478
Switch....................................205
Wattage.................................551
Heaters
Seat heaters..........................392
Side mirror.............................275
Hill start assist system............224
Hood..........................................428
Hooks
Cargo hook............................396
Shopping bag........................396
Horn...........................................188
Hybrid system
Emergency shut off system.....34
Energy monitor/consumption
screen...................................34
High voltage components........33
Power switch .........................178
F G
H
582
Alphabetical index
Highlander_HV_U_(L/O_0808)
I/M test.......................................423
Identification
Electric motor ........................540
Engine...................................540
Vehicle ..................................539
Ignition switch..........................178
Illuminated entry system.........369
Immobilizer system..................123
Indicator lights .........................191
Initialization
Items to initialize....................570
Inside rear view mirror ............109
Interior lights
Interior lights..........................369
Switch............................370, 371
Wattage.................................551
Jack
Positioning a floor jack ..........430
Vehicle-equipped jack ...........510
Jack handle ..............................510
Keyless entry .............................65
Keys
Electronic key..........................42
Engine switch........................178
If the electronic key does not
operate properly .................526
If you lose your keys .............525
Ignition switch .......................178
Keyless entry ..........................65
Key number.............................42
Keys........................................42
Mechanical key .......................42
Power switch.........................178
Wireless remote control
key........................................65
License plate lights
Replacing light bulbs.............478
Wattage.................................551
Light bulbs
Replacing..............................478
Wattage.................................551
Lights
Door courtesy lights ..............369
Emergency flasher switch ..... 490
Fog light switch .....................209
Hazard light switch................490
Headlight switch....................205
Interior light switch ........370, 371
Outer foot lights.....................369
Personal light switch .............370
Replacing light bulbs.............478
Turn signal lever ...................186
Vanity lights...........................387
Wattage.................................551
Load capacity...........................235
Lock steering column..............180
Luggage cover .........................398
I
J
K
L
583
Alphabetical index
Highlander_HV_U_(L/O_0808)
Maintenance
Do-it-yourself
maintenance ...................... 424
General maintenance........... 420
Maintenance data................. 538
Maintenance requirements... 418
Meter
Instrument panel light
control ................................ 190
Meters .................................. 189
Mirrors
Conversation mirror.............. 388
Inside rear view mirror.......... 109
Side mirror heaters............... 275
Side mirrors.......................... 111
Vanity mirrors ....................... 387
Moon roof................................. 115
MP3 disc................................... 295
Multi-information
display ................................... 195
Off-road precautions............... 226
Odometer ................................. 189
Oil
Engine oil.............................. 435
Opener
Back door ............................... 78
Fuel filler door....................... 118
Glass hatch ............................ 84
Hood..................................... 428
Outside rear view mirrors
Adjusting and folding ............ 111
Outside temperature
display ................................... 195
Overhead console................... 375
Overheating, Hybrid system .. 532
Parking brake ...........................187
Parking lights
Replacing light bulbs .............478
Switch....................................205
Wattage.................................551
Personal/interior lights
Switch....................................370
Wattage.................................551
Power outlet .............................389
Power switch............................178
Power windows ........................113
M
O
P
584
Alphabetical index
Highlander_HV_U_(L/O_0808)
Radiator ....................................442
Radio.........................................282
Rear automatic air
conditioning system..............272
Rear manual air conditioning
system ....................................269
Rear seat
Adjustment ..............................89
Folding down second
seatback ...............................91
Folding down third
seatback ...............................93
Removing the second
center seat............................94
Stowing the second
center seat............................94
Rear seat entertainment
system ....................................309
Rear turn signal lights
Replacing light bulbs.............478
Wattage.................................551
Rear view mirror
Compass...............................407
Rear view monitor system ......216
Rear window defogger ............275
Rear window wiper ..................212
Replacing
Fuses ....................................467
Key battery............................464
Light bulbs.............................478
Tires ......................................510
Reporting safety defects for
U.S. owners............................572
Seat belts
Adjusting the seat belt...........101
Automatic Locking
Retractor.............................103
Child restraint system
installation...........................151
Cleaning and maintaining
the seat belts ......................416
Emergency Locking
Retractor.............................103
How to wear your seat belt ...101
How your child should wear
the seat belt........................104
Pregnant women, proper seat
belt use ...............................103
Reminder light.......................503
Seat belt extenders...............105
Seat belt pretensioners ......... 106
Seat heaters .............................392
Seating capacity ......................235
Seats
Adjustment........................86, 89
Adjustment precaution ......88, 97
Child seats/child restraint
system installation ..............151
Cleaning................................415
Head restraint .........................98
Properly sitting in the seat..... 131
Seat heaters..........................392
Service reminder
indicators ..............................191
R S
585
Alphabetical index
Highlander_HV_U_(L/O_0808)
Shift lever
If the shift lever cannot
be shifted from P................ 524
Transmission........................ 184
Shift lock system..................... 524
Shopping bag hooks............... 396
Side airbags............................. 133
Side marker lights
Replacing ............................. 478
Switch................................... 205
Wattage................................ 551
Side mirrors
Adjusting and folding ............ 111
Side table ................................. 384
Smart key system
Entry function ......................... 44
Starting the hybrid system.... 178
Spare tire
Inflation pressure.................. 547
Storage location ................... 510
Spark plug................................ 544
Specifications.......................... 538
Speech command switch ....... 343
Speedometer ........................... 189
Steering
Column lock release............. 180
Steering wheel
Adjustment ........................... 108
Audio switches ..................... 307
Climate remote control
switches ............................. 278
Stop lights
Replacing light bulbs .............478
Wattage.................................551
Storage feature.........................372
Storage precautions ................233
Stuck
If your vehicle becomes
stuck ...................................536
Sun visors.................................386
Switch
Door lock switch ......................74
“ECON” switch ......................185
Emergency flasher switch .....490
Engine switch........................178
“EV” switch ............................182
Fog light switch .....................209
Garage door opener switch...402
Hazard light switch................490
Ignition switch........................178
Light switches........................205
Moon roof switch ...................115
Outside rear view mirror
switches..............................111
“POWER” switch ...................178
Power back door main
switch....................................80
Power back door switch ..........78
Power window switch ............113
Window lock switch ...............113
Wiper and washer
switch..........................210, 212
586
Alphabetical index
Highlander_HV_U_(L/O_0808)
Tail lights
Replacing light bulbs.............478
Switch....................................205
Wattage.................................551
Talk switch................................343
Telephone switch.....................343
Theft deterrent system
Alarm.....................................127
Immobilizer system ...............123
Theft prevention labels............130
Tire inflation pressure .............455
Tire information
Glossary................................561
Size .......................................558
Tire identification number......557
Uniform tire quality
grading................................559
Tires
Chains...................................236
Checking ...............................447
If you have a flat tire..............510
Inflation pressure...................455
Information ............................555
Replacing ..............................510
Rotating tires.........................447
Size .......................................547
Snow tires .............................236
Tire pressure warning
system ........................447, 503
Tools .........................................510
Total load capacity ..................235
Towing
Dinghy towing .......................250
Emergency towing ................492
Trailer towing ........................240
Traction control .......................220
TRAC.........................................220
Transmission ...........................184
Trip information .......................195
Trip meter .................................189
Turn signal lights
Replacing light bulbs.............478
Switch ...................................186
Wattage.................................551
T
587
Alphabetical index
Highlander_HV_U_(L/O_0808)
Vanity lights
Vanity lights.......................... 387
Wattage................................ 551
Vanity mirrors.......................... 387
VDIM ......................................... 220
Vehicle dynamics integrated
management.......................... 220
Vehicle identification
number................................... 539
Vehicle stability control.......... 220
VSC........................................... 220
Warning buzzers
Brake system ........................500
Moon roof..............................504
Open door .............................503
Seat belt reminder.................503
Warning lights
Anti-lock brake system ..........501
Brake assist system ..............501
Brake system ........................500
Charging system ...................501
Electric power steering
system ................................501
Electronic engine control
system ................................501
Engine oil pressure ...............501
Malfunction indicator lamp ....501
Master warning light..............503
Open door .............................503
Pretensioners ........................501
Seat belt reminder light .........503
SRS airbags..........................501
Tire pressure warning light....503
Warning messages ..................509
Washer
Checking ...............................446
Preparing and checking
before winter.......................236
Switch............................210, 212
Washing and waxing ...............412
V W
588
Alphabetical index
Highlander_HV_U_(L/O_0808)
Weight
Cargo capacity ......................231
Load limits.............................235
Weight...................................538
Wheels ......................................459
Window glasses ......................113
Window lock switch.................113
Windows
Power windows .....................113
Rear window defogger ..........275
Washer..........................210, 212
Windshield wiper de-icer.........277
Windshield wipers ...................210
Wireless remote control key
Replacing the battery ............464
Wireless remote control ..........65
WMA disc..................................295
589
Highlander_HV_U_(L/O_0808)
What to do if...
What to do if...
A tire punctures
P. 510
If you have a flat tire
The hybrid system does not
start
P. 522
If the hybrid system will not start
P. 123
Immobilizer system
P. 528
If the 12-volt battery is discharged
The shift lever cannot be
moved out
P. 524
If the shift lever cannot be shifted
from P
The engine coolant temperature
gauge enters the red zone
Steam can be seen coming
from under the hood
P. 532
If your vehicle overheats
The key is lost
P. 525
If you lose your keys
The 12-volt battery runs out
P. 528
If the 12-volt battery is discharged
The doors cannot be locked
P. 7 4
Side doors
P. 7 8
Back door
The horn begins to sound
P. 127
Alarm
The vehicle is stuck in
mud or sand
P. 536
If the vehicle becomes stuck
590
What to do if...
Highlander_HV_U_(L/O_0808)
A warning light or indicator light
comes on
P. 500
If a warning light turns on or a
warning buzzer sounds...
■Warning lights
P. 503
or
P. 500 P. 503
P. 501
or
P. 501 P. 503
P. 503
or
P. 501 P. 503
P. 501
Brake system warning
light in red
Low fuel level warning
light
Driver’s seat belt
reminder light
Brake system warning
light in yellow
Front passenger’s seat belt
reminder light
Charging system warn-
ing light
Malfunction indicator
lamp
Master warning light
Open door warning light
SRS warning light
591
What to do if...
Highlander_HV_U_(L/O_0808)
P. 503
or
P. 501
P. 501
ABS warning light Tire pressure warning
light
Electric power steering
warning light
A warning message is
displayed
P. 509
If a warning message is displayed
592
Highlander_HV_U_(L/O_0808)
GAS STATION INFORMATION
Auxiliary catch lever
P. 428
Fuel filler door
P. 11 8
Hood release lever
P. 428
Fuel filler door opener
P. 11 8
Tire inflation pressure
P. 547
Back door opener
P. 7 8
Fuel tank capacity (Reference) 17.2 gal. (65.0 L, 14.3 lmp.gal.)
Fuel type
Unleaded gasoline with an Octane Rating
of 87 (Research Octane Number 91)
Cold tire inflation
pressure
P. 54 7
Engine oil capacity
Drain and refill
(Reference)
qt. (L, Imp.qt.)
Without filter 4.8 (4.5, 4.0)
With filter 5.0 (4.7, 4.1)
Engine oil type
Toyota Genuine Motor Oil or equivalent
Oil grade: P. 542
ILSAC multigrade engine oil
Recommended oil viscosity:
SAE-5W-20 or SAE-0W-20
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