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C
75
than the direction to pay a monetary amount. Judgment on the award rendered by the arbitrator
will be binding and nal, except for any right of appeal provided by the Federal Arbitration Act, and
may be entered in any court having jurisdiction. Except as may be required by law, neither you nor
VIZIO nor an arbitrator may disclose the existence, content, or results of any arbitration under this
warranty without the prior written consent of you and VIZIO.
ANY DISPUTE, WHETHER IN ARBITRATION, IN COURT, OR OTHERWISE, WILL BE CONDUCTED
SOLELY ON AN INDIVIDUAL BASIS. VIZIO AND YOU AGREE THAT NO PARTY WILL HAVE THE RIGHT
OR AUTHORITY FOR ANY DISPUTE TO BE ARBITRATED AS A CLASS ACTION, A PRIVATE ATTORNEY
GENERAL ACTION, OR IN ANY OTHER PROCEEDING IN WHICH EITHER PARTY ACTS OR PROPOSES TO
ACT IN A REPRESENTATIVE CAPACITY.
NO ARBITRATION OR PROCEEDING WILL BE JOINED, CONSOLIDATED, OR COMBINED WITH ANOTHER
ARBITRATION OR PROCEEDING WITHOUT THE PRIOR WRITTEN CONSENT OF ALL PARTIES TO ANY
SUCH ARBITRATION OR PROCEEDING.
Exceptions to Binding Arbitration Agreement and Class Action Waiver
IF YOU DO NOT WISH TO BE BOUND BY THE BINDING ARBITRATION AGREEMENT AND CLASS
ACTION WAIVER, THEN: (1) you must notify VIZIO in writing within sixty (60) days of the date that you
purchased the product; (2) your written notication must be mailed to VIZIO at 39 Tesla, Irvine, CA
92618, Attn: Legal Department; and (3) your written notication must include (a) your name, (b) your
address, (c) the date you purchased the product, and (d) a clear statement that you wish to opt out of
the binding arbitration agreement and class action waiver.
In addition, you may pursue a claim in small claims court in your county of residence (if in the United
States) or in Orange County, California. In such case the provisions of the section titled “Binding
Arbitration Agreement; Class Action Waiver (U.S. Residents)” will not apply.
Exclusions and Limitations
TO THE GREATEST EXTENT PERMITTED BY APPLICABLE LAW, THERE ARE NO EXPRESS WARRANTIES
OTHER THAN THOSE DESCRIBED ABOVE. ANY IMPLIED WARRANTIES, INCLUDING ANY IMPLIED
WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WILL BE LIMITED IN
DURATION TO THE WARRANTY PERIOD SET FORTH ABOVE. SOME STATES AND PROVINCES DO NOT
ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION
MAY NOT APPLY TO YOU.
VIZIO WILL NOT BE RESPONSIBLE FOR LOSS OF USE, LOSS OF INFORMATION OR DATA,
COMMERCIAL LOSS, LOST REVENUE OR LOST PROFITS, OR OTHER INDIRECT, SPECIAL, INCIDENTAL
OR CONSEQUENTIAL DAMAGES, EVEN IF VIZIO HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES, AND EVEN IF THE REMEDY FAILS OF ITS ESSENTIAL PURPOSE. SOME STATES AND
PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
IN LIEU OF ANY OTHER REMEDY FOR ANY AND ALL LOSSES AND DAMAGES RESULTING FROM ANY
CAUSE WHATSOEVER (INCLUDING VIZIO’S NEGLIGENCE, ALLEGED DAMAGE, OR DEFECTIVE GOODS,
NO MATTER WHETHER SUCH DEFECTS ARE DISCOVERABLE OR LATENT), VIZIO MAY, AT ITS SOLE
AND EXCLUSIVE OPTION AND IN ITS DISCRETION, REPAIR OR REPLACE YOUR PRODUCT, OR REFUND
ITS PURCHASE PRICE. AS NOTED, SOME STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION
OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR
EXCLUSION MAY NOT APPLY TO YOU.
How the Law Applies
This warranty gives you specic legal rights, and you may also have other rights, which vary from
state to state and province to province. This warranty applies to the greatest extent permitted by
applicable law.
General
No employee or agent of VIZIO may modify this warranty. If any term of this warranty, other than the
class action waiver, is found to be unenforceable, that term will be severed from this warranty and
all other terms will remain in eect. If the class action waiver is found to be unenforceable, then the
entire section titled “Binding Arbitration Agreement; Class Action Waiver (U.S. Residents Only)” will
not apply. This warranty applies to the maximum extent not prohibited by law.
Changes to Warranty
This warranty may change without notice, but any change will not aect your original warranty.
Check www.vizio.com for the most current version.
FOR MEXICO ONLY
BY USING YOUR VIZIO PRODUCT YOU AGREE TO BE BOUND BY ALL THE TERMS OF THIS WARRANTY.
BEFORE USING YOUR VIZIO PRODUCT, PLEASE READ THIS WARRANTY CAREFULLY. IF YOU DO NOT
AGREE TO THE TERMS OF THIS WARRANTY, DO NOT USE THE VIZIO PRODUCT AND, WITHIN THIRTY
(30) DAYS OF THE DATE OF PURCHASE, RETURN IT FOR A REFUND TO THE AUTHORIZED RETAILER
WHERE YOU PURCHASED IT.
Warrantor
The warrantor under this warranty is VIZIO Sales & Marketing Mexico S. de R.L. de C.V.
How Long This Warranty Lasts
For non-commercial use, VIZIO warrants the product on the terms set forth below for one (1) year
from the date of original purchase. For commercial use, VIZIO warrants this product on the terms set
forth below for ninety (90) days from the date of original purchase.
What This Warranty Covers
VIZIO warrants the product against defects in materials and workmanship when the product is used
normally in accordance with VIZIO’s user guides and manuals.
Except where restricted by law, this warranty applies only to the original purchaser of a new product.
The purchase must have been made from an authorized retailer in Mexico. The product must also
be located in Mexico at the time of warranty service.
Zero Bright Pixel Defect Guarantee (Displays Only)
Your product may qualify for a warranty against “zero bright pixel” defects for the duration of the
warranty on select new product purchases. To determine if this guarantee applies to your product,
refer to the model’s product information page at www.vizio.mx, look for the “zero bright pixel”
guarantee on the box, or contact VIZIO Technical Support at the email address or telephone number
below.
How to Get Service
Before obtaining warranty service, you may visit www.vizio.mx for additional help and troubleshooting.
To obtain warranty service, contact VIZIO Technical Support via email at ApoyoTecnico.MX@VIZIO.
com or via phone at 01-800-801-0096 or 001-855-472-7444. The VIZIO Technical Support hours are
9:00AM to 6:00PM Monday through Friday, Central Standard Time.
Your Obligations Before Service
You must obtain pre-authorization before sending your product to a VIZIO service center. You may
be required to supply a purchase receipt (or copy) to show that the product is within the warranty
period.
When you return a product to a VIZIO service center, you must ship the product in its original
packaging or in packaging that aords an equal degree of protection. VIZIO Technical Support will
provide instructions for packing and shipping the product to the VIZIO service center.
ALL USER DATA AND DOWNLOADED APPLICATIONS STORED ON A PRODUCT WILL BE DELETED IN
THE COURSE OF SOME IN-HOME AND ALL SHIP-IN WARRANTY SERVICE. If this occurs, your product
will be restored to its original state. You will be responsible for restoring all applicable user data and
downloaded applications. Recovery and reinstallation of user data and downloaded applications is
not covered under this warranty. In order to protect your personal information, VIZIO recommends
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