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Working with Automated Systems
This method is designed to be used in instances where
one generally has to press numbers on the cellular phone
keypad while navigating through an automated tele-
phone system.
You can use your UConnect™ system to access a voice-
mail system or an automated service, such as, paging
service or automated customer service. Some services
require immediate response selection, in some instances,
that may be too quick for use of UConnect™ system.
When calling a number with your UConnect™ system
that normally requires you to enter in a touch-tone
sequence on your cellular phone keypad, you can push
the “Voice Recognition” button and say the sequence you
wish to enter followed by the word ⬙Send.⬙ For example,
if required to enter your pin number followed with a
pound3746#,youcanpressthe“Voice Recognition”
button and say ⬙3746#Send.⬙ Saying a number, or
sequence of numbers, followed by ⬙Send⬙ is also to be
used to navigate through an automated customer service
center menu structure and to leave a number on a pager.
You can also send stored UConnect™ phonebook entries
as tones for fast and easy access to voicemail and pager
entries. To use this feature, dial the number you wish to
call and then press the “Voice Recognition” button and
say “Send.” The system will prompt you to enter the
name or number, say the name of the phonebook entry
you wish to send. The UConnect™ will then send the
corresponding phone number associated with the phone-
book entry as tones over the phone.
NOTE:
•
You may not hear all of the tones due to cellular phone
network configurations, this is normal.
•
Some paging and voicemail systems have system
timeout settings too short that may not allow the use
of this feature.
UNDERSTANDING THE FEATURES OF YOUR VEHICLE 105
3
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