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User Manual
- User Manual - (English)
- Specifications Sheet - (English)
- PARTS
- OPERATION
- MAINTENANCE
- TROUBLESHOOTING
Table of contents
Owner Manual Washing Machine
PARTS
- Door
- Tempered Glass
- Dispenser Drawer
- Bleach Dispenser
- Drum
- Leveling Feet
- Drain hose
- Water Supply Hose
- Lint Filter
Appearance and specifications may change without notice to improve the quality of the product.
OPERATION
Using the Appliance
Before the first wash, select a washing programme (Normal, add a half load of detergent), allow the washing machine to wash without clothing. This will remove residue and water from the drum that may have been left during manufacturing.
- Sort laundry and load items.
Sort laundry by fabric type, soil level, colour and load size as needed. Open the door and load items into the washing machine.
- Add cleaning products and/or detergent and softener.
Add the proper amount of detergent to the detergent dispenser drawer. If desired, add bleach or fabric softener to the appropriate areas of the dispenser.
- Turn on the washing machine.
Press the POWER button to turn on the washing machine.
See other models: GM-739DTFD LUV300B 24TL510S-PZ DLE3733U LDF9810ST
- Choose the desired wash programme.
Press the Program button repeatedly until the desired programme is selected.
- Begin programme.
Press the START/PAUSE button to begin the programme. The washing machine will agitate briefly without water to measure the weight of the load. If the START/ PAUSE button is not pressed within 60 minutes, the washing machine will shut off and all settings will be lost.
- End of programme.
When the programme is finished, a melody will sound. Immediately remove your clothing from the washing machine to reduce wrinkling.
NOTE: The Auto Restart function allows the programme to restart by itself in case of power failure. lt resumes from the stage where it stopped.
Sorting Laundry
1. Look for the care label on your clothes.
- This will tell you about the fabric content of your garment and how it should be washed.
- Symbols on the care labels.
2. Sorting laundry.
- To get the best results, sort clothes into loads that can be washed with the same wash cycle.
- Different fabrics need to be washed at varying temperatures and spin speeds.
- Always sort dark colours from pale colours and whites. Wash separately as dye and lint transfer can occur causing discolouration of white and pale garments. Do not wash heavily soiled loads in this Machine.
- Soil (Heavy, Normal, Light) :
Separate clothes according to amount of soil. - Colour (White, Lights, Darks):
Separate white fabrics from coloured fabrics. - Lint (Lint producers, Collectors):
Wash lint producers and lint collectors separately.
- Soil (Heavy, Normal, Light) :
3. Caring before loading.
- Combine large and small items in a load. Load large items first.
- Large items should not be more than half the total wash load. Do not wash single items. This may cause an unbalanced load. Add one or two similar items.
- Check all pockets to make sure that they are empty. Items such as nails, hair clips, matches, pens, coins and keys can damage both your washing machine and your clothes.
- Close zippers, hooks and strings to make sure that these items don’t snag on other clothes.
- Pre-treat dirt and stains by brushing a small amount of detergent dissolved water onto stains to help lift dirt.
CAUTION
- Do not wash or spin any item labeled or known to be water-proof or water-resistant, even if the product care label on the item permits machine washing. Failure to follow these instructions could result in severe damage to your laundry, your washing machine and/or property damage as a result of abnormal vibration of the washing machine.
- Examples of water-proof or water-resistant items include certain mattress pads, mattress covers, rain gear, camping gear, skiing apparel, outdoor gear and similar items.
Adding Cleaning Products
Detergent Dosage
- Detergent should be used according to the instruction of the detergent manufacturer and selected according to type, colour, soiling of the fabric and washing temperature.
- If too much detergent is used, too many suds can occur and this will result in poor washing results or cause heavy load to the motor. If the water temperature is too cold, then the detergent will not dissolve and can remain inside the machine causing odors.
- If you wish to use liquid detergent follow the guidelines provided by the detergent manufacturer.
- You can pour liquid detergent directly into the main detergent drawer if you are starting the cycle immediately.
- Do not use liquid detergent if you are using Time delay, or if you have selected Pre Wash, as the liquid may harden.
- If too many suds occur, reduce the detergent amount.
- Detergent usage may need to be adjusted for water temperature, water hardness, size and soil level of the load. For best results, avoid oversudsing.
- Refer to the label of the clothes, before choosing the detergent and water temperature.
- When using the washing machine, use designated detergent for each type of clothing only:
- General powdered detergents for all types of fabric
- Powdered detergents for delicate fabric
- Liquid detergents for all types of fabric or designated detergents only for wool • For better washing performance and whitening, use detergent with the general powdered bleach.
- Detergent is flushed from the dispenser at the beginning of the cycle.
- Dilute liquid detergent with water and pour into the drum, start the cycle.
- Using liquid detergent without diluting, or leaving laundry for a long time after pouring diluted liquid detergent into the drum might cause damage, bleaching or discoloration of cloth.
NOTE
- Do not let the detergent harden. Doing so may lead to blockages, poor rinse performance or odour.
- Full load : According to manufacturer’s recommendation.
- Part load : 3/4 of the normal amount
- Minimum load : 1/2 of full load
Adding Detergent
- Follow the detergent package directions. Using too little detergent is a common cause of laundry problems. Use more detergent if you have hard water, large loads, greasy or oily soils or lower water temperature.
- Soap flakes or granulated soap powders should not be used in your washing machine. When washing woolens, remember to use detergent suitable for washing woolens.
NOTE: Too much detergent, bleach or softener may cause an overflow or a malfunction.
Adding Fabric Softener
- Do not exceed the maximum fill line. Overfilling can cause early dispensing of the fabric softener, which may stain clothes. Close the dispenser drawer slowly. If the softener consistency is thick, then it should
be diluted.
- Do not leave the fabric softener in the detergent drawer for more than 2 days (Fabric softener may harden).
- Softener will automatically be added during the last rinse cycle.
- Do not open the drawer when water is being supplied.
- Solvents (benzene, etc.) should not be used.
NOTE: Do not pour fabric softener directly on the clothes as it may stain the clothes.
Adding Liquid Bleach
- Check clothing care label for special instructions and separate the laundry to be bleached.
- Dilute liquid chlorine bleach.
- Measure the recommended amount of liquid bleach carefully following instructions on the bottle.
- Before starting the washing machine, pour the measured amount of bleach directly into the bleach dispenser. Avoid splashing or overfilling. Powdered bleach should be mixed with water before being poured into the dispenser.
NOTE
- Never pour undiluted liquid bleach directly onto clothes or into the wash basket. This may cause change of color or damage the laundry.
- Do not pour powdered bleach into the bleach dispenser.
Control Panel
For Non-Steam Models
1. POWER Button
- Press the POWER button to turn the washing machine on, or off if washing hasn't commenced.
- The power goes off automatically about 30 seconds after the wash is finished.
2. START/PAUSE Button
- Press the START/PAUSE button to start the wash cycle or pause the wash cycle.
- If a temporary stop of the wash cycle is needed, press the START/PAUSE button.
NOTE
- If the wash is not recommenced within 5 minutes when in pause, then the appliance will automatically turn off.
- For customer safety, the door will be locked automatically during operation. If there are additional laundry to put in, press START/PAUSE to unlock.
- Press START/PAUSE button again to resume operation.
3. Program Button
- Programmes are available according to laundry type.
- Lamp will light up to indicate the selected programme.
4. Option Button
- Press buttons to select the desired options.
5. Display
- The display shows the settings, estimated time remaining, options, and status messages. When the washer is turned on, the default settings in the display will illuminate.
- The process lamp will remain prior to it beginning. The process lamp will blink during that process, and the lamp will then turn off when that process has completed.
Washing Programme
Wash cycles are designed for the best wash performance for each type of load. Select the programme that best matches the load contents for maximum wash performance and fabric care. Press the Program button to select the desired programme. When you select a wash programme, the light for the corresponding wash programme will turn on.
Cotton Wash
Use this programme to wash normal loads. The built-in load sensing feature detects the size of the load, calculating wash, rinse and, spin settings accordingly.
- If water or wet laundry is already in the drum before starting, the water level will be increased automatically as it assumes the load is heavy..
- For lightweight bulky loads, the water level may be too low and should be increased manually.
Extra Rinse
Use this programme to increase rinsing performance. This would include underwear and baby clothes. If someone has sensitive skin or skin trouble, use this programme.
Quick Wash
Use this programme to wash lightly soiled clothes for a short time. This programme's recommended laundry amount is under 3 kg.
Pre Wash + Cotton
Use this programme to pretreat immediate stains without hand washing. It is recommended for clothes that could cause odor if not washed immediately.
Delicates
Use this programme to wash delicate fabrics such as lingerie and woolens. Before washing, check the care label for the washing instructions.
- This programme uses a slow spin to extract water from laundry, so the laundry has more moisture than normal.
- Only cold water will be used for this programme as hot water may damage laundry.
NOTE: Hang or lay flat to dry your delicates.
Eco Cotton
Use this programme to consume less water and electricity to wash normal clothes.
Information for Energy Test Select the water temperature to suit wash cycles. Always follow garment manufacture's care label or instructions when washing.
- Set programme of Eco Cotton, Water Level 2, Wash 6min, Rinse 5 times, Spin Ultra, Hot Wash and Cold Wash, Soak is for normally soiled load and testing in accordance or in conformity with AS/NZS 2040. 1.
- The test results depend on water pressure, water hardness, water inlet temperature, room temperature, type and amount of load, degree of soiling utilized detergent, fluctuations in the main electricity supply and chosen additional options.
- For best washing results, we recommend diluting the detergent powder (drum type) in warm water and pour directly into tub.
Quiet Wash
Use this programme to wash clothes quietly especially during late night and early morning.
- This programme has a longer washing time than the Normal program.
- To reduce noise in spinning, this programme uses a slow spin to extract water from the clothes, so the clothes will have more moisture remaining after spin than normal.
Duvet
Use this programme to wash a blanket or bedsheets with hand wash sign.
- Cashmere bedsheets, acrylic blanket, mixed spinning blanket, woolen blanket, infilling (polyester 101), and bed sheet might be damaged by floating. Please purchase a separate laundry net to wash.
- Separate bed sheets from general clothes. Not doing so might cause laundry to askew and may result in abnormal washing.
- Spin dry might take longer if bedsheets are lumped to a side.
- Never wash an electric blanket or carpets. It can cause damage to the machine.
- Please use a laundry net to soak and sink bedsheets that may float easily. it may damage the machine if the items float during the wash or spin.
- Regardless of size, we recommend washing bedsheets individually. If two bedsheets with different materials are washed at the same time, it might cause a spin malfunction due to imbalance.
NOTE: How to put a blanket into the drum.
Option Programme
Water Level
- Press the Water Level button to adjust or increase the water level. This may be required to avoid linting and unbalanced errors when the load is bulky but lightweight.
- It can be changed during operation.
- This machine detects the quantity of laundry automatically, then sets Water Level. It may be necessary to increase the water level manually when washing bulky light weight clothes.
- When you select a wash programme, the Water Level will be shown on the control panel.
- When Water Level is automatically detected, it may differ depending on the quantity of laundry even though the same Water Level is indicated on the control panel.
Wash
- Press the Wash button to change the wash time.
- Adjusting the wash level setting will modify the cycle times and/or wash actions. Press the Wash button until the desired wash level is selected.
Rinse
- Press the Rinse button to change the number of rinses.
Intensive Rinse
- Use Intensive Rinse to remove detergents more effectively.
- Press the Rinse button to start Intensive Rinse.
Spin
- Press the Spin button to change spin strength.
- Press START/PAUSE button to indicate remaining time.
To use the Air Spin function
- When you select Air Spin, you can reduce the drying time by minimizing the moisture in the laundry.
- Press the Spin button for 3 seconds to select and press the POWER button to deselect.
NOTE
- Always keep the laundry amount to 2 kg or less and make sure to spread it out evenly.
- Select 60 minutes for cotton laundry and 120 minutes for synthetic fiber laundry for effective moisture reduction.
Time Delay
- You can set a time delay so that the washing machine will start automatically and finish after a specified time interval.
- Press the POWER button.
- Select a washing programme.
- Press the Time Delay button to set the required Delay ending time.
- Press the START/PAUSE button.
NOTE
- The delay time is the time to the end of the programme, not the start. The actual running time may vary due to water temperature, wash load and other factors.
- Reservation can be made up to 18 hours by 1-hour interval up to 3 - 12 hours and 2-hour interval for 12 - 18 hours.The Time Delay cannot be set for less than 3 hours.
- To cancel the Time Delay function, press Time Delay button repeatedly until the reservation is canceled or press the POWER button to turn off and on power.
Intensive Wash
Press the Intensive Wash to allow a higher agitation intensity.
- It is set to medium intensity by default. It can be set on all programmes except Delicates, Quiet Wash and Tub Clean.
Soak
- Soak can be selected to wash heavily soiled clothes by soaking in water for some time to remove dirt and grime.
- Press the POWER button.
- Select a washing programme.
- Press the Trubo Clean button to set time required.
- Press each of the Rinse or Spin button to select the number of Rinses or the Spin strength.
- Press the START/PAUSE button.
Turbo Clean
Press the Turbo Clean button to save time and energy by jet spray technology.
Hot Wash / Cold Wash
- Press the Hot Wash and Cold Wash buttons to select hot water, cold water, or hot and cold water(warm water).
- It can be changed during operation.
- If hot wash is selected, the washing will be done with hot water and rinse will be done with cold water.
- Hot and cold water selected together allows a warm water temperature by mixing them during the filling. It is normal for cold water to enter the tub first.
- Delicates programme is cold water only. If hot water is used, the laundry can be damaged.
- Both Hot Wash and Cold Wash are automatically selected for the Extra Rinse Programme and the Tub Clean Function.
Manual Washing
When you need a Rinse/Spin, Spin, Rinse, or Wash cycle only, these can be set manually.
NOTE
- When a Wash, Wash/Rinse or Rinse only option is selected, the water will not be drained out after the wash is completed. If you wish to drain the water, select a Spin only cycle after the wash has completed.
- If Rinse only is selected, the process will start from the inlet water being supplied.
- If you do not select or change the Water Level, the water level will be set automatically.
Special Functions
Child Lock
Use this option to disable the controls. This feature can prevent children from changing programmes or operating the appliance.
Locking the Control Panel
- Press and hold the Rinse and Hot Wash button for 3 seconds.
- '' and the remaining time are alternatively shown on the display while they are locked.
When the Child Lock is set, all buttons are locked except the POWER button.
NOTE
- Turning off the power will not reset the child lock function. You must deactivate child lock before you can access any other functions.
- To see the remaining time for each process, press one of the Wash, Rinse and Spin buttons. The remaining time for each process will appear for about 1 second.
Unlocking the Control Panel
Press and hold the Rinse and Hot Wash buttons for three seconds.
- A chime will sound and the remaining time for the current programme will reappear on the display.
MAINTENANCE
WARNING
- Unplug the washing machine before cleaning to avoid the risk of electric shock. Failure to follow this warning may result in serious injury, fire, electric shock, or death.
- Never use harsh chemicals, abrasive cleaners, or solvents to clean the washing machine. They may damage the finish.
Cleaning Your Washing Machine
Care After Wash
- If you always use COLD water, we recommend that a WARM or HOT wash be used at regular intervals e.g. every 5th wash should be at least a WARM one.
- Turn off taps to prevent the chance of flooding should an inlet hose burst.
- Always unplug the power cord after use.
- After the cycle is finished, wipe the door and the inside of the door seal to remove any moisture.
- Leave the door open to dry the drum interior but only if there no unsupervised children in the home.
- Wipe the body of the washing machine with a dry cloth to remove any moisture.
Cleaning the Exterior
Proper care of your washing machine can extend its life.
Exterior:
- Immediately wipe off any spills and avoid using excessive detergent.
- Wipe with a damp cloth.
- Do not press on the surface or the display with sharp objects.
Dispenser Drawer:
Detergent and fabric softener may build up in the dispenser drawer. Remove the drawer and inserts and check for buildup once or twice a month.
Tub Clean
Tub Clean is a special function to help clean the inside of the washing machine. Perform this cycle regularly.
- Remove any clothing or items from the washing machine.
- Open the dispenser drawer and add antilimescale (e.g. Calgon) to the main wash compartment.
- Close the dispenser drawer slowly. Close the door.
- Press the Program button to select Tub clean.
- Press the START/PAUSE button to start.
- After the cycle is complete, leave the door open to allow the washing machine door opening, flexible seals and door glass to dry.
CAUTION: Children should be supervised if leaving the washing machine's door open.
NOTE: Do not add any detergents to the detergent dispenser drawer for the Tub Clean function. Excessive suds may generate and leak from the washing machine.
Quick Tub Clean (some models only)
Use this programme to clean the inner and outer tubs quickly. It is recommended to use this programme before washing baby clothes.
Cleaning the Water Inlet Filter
- Turn off the supply taps to the machine if the washing machine is to be left for any length of time (e.g. holiday), especially if there is no floor drain (gully) in the immediate vicinity.
- '' error message will be displayed on the control panel when water is not entering the detergent drawer.
- If water hardness level is high, or contains traces of lime deposit, the water inlet filter may become clogged. It is therefore a good idea to clean it occasionally.
- Turn off the water tap and unscrew the water supply hose.
- Clean the filter using a medium bristle tooth brush.
Cleaning the Lint Filter (some models only)
The filter is an important part for an efficient washing performance result, so it needs special care from you. It is recommended that the filter be cleaned regularly.
CAUTION
- Clean the lint filter after at least 2-3 washes.
- Do not drop the filter on the floor.
- Be careful not to have your fingernails caught in the filter when you handle the filter.
- The lint filter should be back into its original position after being washed to avoid damage to your laundry items. Do not operate the machine with the Lint filters removed.
- If the mesh hole of the lint filter is clogged, foreign matter in the laundry may not be filtered.
- Do not leave iron objects (such as clothes pins, hairpins, etc.) in the lint filter as they promote rust.
Type 1
- Push down on the release tab on the top of the filter cover and pull forward.
- Open the lid and remove the lint.
- Wash the filter with a soft brush.
- Close the lid and then insert the lower part of the filter into the wash drum and press down then press the top part into position until you hear a click sound.
Type 2
- Push in on both sides of the release tabs of the filter cover and the filter cap forward.
- Open the lid, remove the lint and then wash out.
- Close the lid and then insert the lower part of the filter into the housing guide and press the top part into position until you hear a click sound.
Cleaning the Drain Pump Filter (some models only)
- The drain filter collects threads and small objects left in the laundry. Check regularly that the filter is clean to ensure smooth running of your washing machine.
- Empty all the water from the tub by running a spin only cycle for a few minutes then unplug the machine off from the power outlet socket.
- Turn the cap on the rear of the machine counter-clockwise and pull it out. There will be some residual water remaining in the drain hose that will pour out. Prepare an old towel for this purpose.
- Remove any foreign objects and fluff inside pump casing and from the filter.
- Replace the cap. Insert the filter along the guide ribs inside the pump casing. Ensure the Filter faces the guide ribs inside the pump casing when reinserting, and then firmly turn the cap clockwise by hand to close it.
CAUTION: Be careful when draining, as any residual water may also be hot.
Caution on Freezing During Winter
- When frozen, the product does not operate normally. Make sure to install the product where it will not freeze during winter.
- In case the product must be installed outside on a porch or in other outdoor conditions, make sure to check the following.
How to Keep the Product from Freezing
- After closing the tap, disconnect the cold supply hose from the tap, and remove water while keeping the hose facing downwards.
How to Handle Freezing
- When water supply problems occur, take the following measures.
- Turn off the tap, and thaw out the tap and both connection areas of supply hose of the product using a hot water cloth.
- Take out supply hose and immerse in warm water below 50–60 °C.
TROUBLESHOOTING
The appliance is equipped with an automatic error-monitoring system to detect and diagnose problems at an early stage. If the appliance does not function properly or does not function at all, check the following before you call for service:
Diagnosing Problems
Symptoms |
Reason |
Solution |
Rattling and clanking noise |
Foreign objects, such as keys, coins, or safety pins may be in the drum. |
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Thumping sound |
Heavy wash loads may produce a thumping sound. This is usually normal. |
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Wash load may be out of balance. |
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Vibrating noise |
Packaging materials were not removed. |
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Wash load may be unevenly distributed in the drum. |
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Not all leveling feet are resting firmly and evenly on the floor. |
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Floor not rigid enough. |
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Poor stain removal |
Proper options not selected. |
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Previously set stains. |
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Staining |
Bleach or softener dispensed too soon. |
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Bleach or softener was added directly to the wash load in the drum. |
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Clothes were not properly sorted. |
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Water leaking |
Supply hose connection is loose at tap or washing machine. |
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House drain pipes are clogged. |
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Drain hose has come out of drain or is not inserted far enough. |
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A large item such as a pillow or blanket is above the top of the drum. |
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Washing machine will not operate |
Control panel has powered off due to in activity. |
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Washing machine is unplugged. |
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Water supply is turned off. |
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Controls are not set properly. |
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Door is open. |
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Circuit breaker/fuse is tripped/blown. |
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Control needs to be reset. |
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Start/Pause was not pressed after a cycle was set. |
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Extremely low water pressure. |
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Washing machine is too cold. |
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Washing machine is heating the water or making vapour. (some models only) |
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Washing machine not filling properly |
Filter clogged. |
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Supply hoses may be kinked. |
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Insufficient water supply. |
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Hot and cold supply hoses are reversed. |
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Washing machine will not drain water |
Kinked drain hose. |
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Drain located higher than 1.2m above the floor. |
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Wrinkling |
Washing machine not unloaded promptly. |
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Washing machine overloaded. |
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Hot and cold water supply hoses are reversed. |
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Incomplete or no dispensing of detergent |
Too much detergent used. |
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Musty or mildewy odor in washing machine |
Inside of drum was not cleaned properly. |
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Cycle time is longer than usual |
The load is too small. |
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Heavy articles are mixed with lighter items. |
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The load is out of balance. |
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Your home appliance and smartphone is not connected to the Wi-Fi network. |
The password for the Wi-Fi that you are trying to connect to is incorrect. |
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Mobile data for your smartphone is turned on. |
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The wireless network name (SSID) is set incorrectly. |
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The router frequency is not 2.4 GHz. |
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The distance between the appliance and the router is too far. |
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Error Messages
Symptoms | Reason |
Solution |
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The door is not closed properly. |
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Door lock switch error. |
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Special Drain Feature. |
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Water supply taps are not fully open. |
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Water line hoses are kinked, pinched, or crushed. |
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Water inlet filters are clogged. |
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Water supply pressure to tap or house is too low or very high. |
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Water supply connected with leaklimiting hoses. |
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Foreign objects, such as coins, pins, clips, etc., caught between the wash plate and the inner basket. |
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Drain hose is kinked, pinched, or clogged. |
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Drain discharge is more than 1.2 m above bottom of washing machine. |
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UE rebalancing operation was not successful. |
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The load is too small. |
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Heavy articles are mixed with lighter items. |
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The load is out of balance. |
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Control error. |
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Water level is too high due to a faulty water valve. |
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The water level sensor is not working correctly. |
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A motor error has occurred. |
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Clutch error. |
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Tub clean Alarm. |
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Sensing malfunction. |
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Motor’s revolution is too low. |
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CL is not an error. This prevents children from changing cycles or operating the appliance. |
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