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PROBLEM POSSIBLE CAUSE
FAN AND LIGHTS DO • The hood was never electrically connected by the installer/
NOT OPERATE WHEN electrician/builder. Call the electrician/installer/builder to
THE SWITCHES ARE complete the installation. This is not covered by warranty.
TURNED ON
• A fuse may be blown or a circuit breaker tripped. Replace the fuse
or reset the circuit breaker.
THE BLOWER DOES • The blower motor wire harness was not connected or was not
NOT WORK BUT connected properly by the installer/electrician/builder to its mating
THE LIGHTS DO connector located inside the hood on the top surface, to the left of
the blower assembly.
1. Switch power off at service panel and lock the service disconnecting
means to prevent power from being switched on accidentally. When
the service disconnecting means cannot be locked, securely fasten a
prominent warning device, such as a tag, to the service panel.
2. Remove the filters and locate the blower wire harness connector.
Is it plugged into its mating connector?
3. If no, plug the blower motor connector into its mating connector on
the top of the hood. Switch the power back on. Check to see if the fan
now works.
4. If no, check the circuit breaker/fuse. If it is blown/tripped, replace/
reset it. Does the blower work now? If no, call GE for service.
THE BLOWER FAILS • Many factors could be the root cause for reduced air-flow.
TO EXHAUST THE
1. Installation could be the problem: Your hood was designed to
SMOKE/STEAM/
meet specific ducting requirements. Refer to the Installation
ODORS ADEQUATELY
Instructions or if you do not have them, go to GEAppliances.com.
If your duct length exceeds the manufacturer’s requirements,
hood performance will suffer. Air-flow will also be reduced if the
house duct work is too small or there are too many elbows in the
system. Contact your installer or builder.
2. Obstruction in duct work could be the problem: Make sure nothing is
blocking the vent (bird nests or kinks in the duct work).
3. Damper blade may not be opening. Make sure the tape is removed
from the damper blades and that it swings open freely.
4. Damper blade on Wall or Roof Cap may not be opening. Contact
your builder so they can make sure the damper swings open freely.
5. Dirty filters/baffles³PDNHVXUHILOWHUVDQGDOOKRRGVXUIDFHVDUH
kept clean of grease and dirt.
6. Sufficient makeup (replacement) air is required for exhausting
appliances to operate to rating. Check with local building codes,
which may require or strongly advise the use of makeup air.”
Visit GEAppliances.com for available makeup air solutions.
9
The Problem Solver
Professional Island Range Hood
Questions?
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problem
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