USER GUIDE
NZ AU UK IE EU AE HK SG
ACTIVESMART™ REFRIGERATOR
CONTEMPORARY
FRENCH DOOR REFRIGERATOR FREEZER
RF522A, RF540A & RF610A
BOTTOM MOUNT REFRIGERATOR FREEZER
E372B, E402B, E442B, E522B, RF372B,
RF402B, RF442B, RF522B & RF522W
3
CONTENTS
Registration
To register your product visit our website: fisherpaykel.com/register
Safety and warnings 4
Before you begin 9
Using the control panel 10
Storage features 11
Using your appliance 12
Storage features 22
Wi-Fi connection 24
Cleaning and care 25
Food care 30
User warnings and sounds 31
Troubleshooting 32
Service and warranty 36
European Directive 2012/19/EU on
Waste Electrical and Electronic Equipment (WEEE) 37
4
SAFETY AND WARNINGS
!
WARNING!
Electric Shock Hazard
Failure to do so can result in death, electric
shock, fire or injury to persons.
• Read and follow the safety and warnings
outlined in this user guide before operating this
appliance.
!
WARNING!
This appliance contains flammable
refrigerant isobutane (R600a).
5
SAFETY AND WARNINGS
READ AND SAVE THIS GUIDE
WARNING!
Read entire manual. Failure to follow all guides and rules could cause personal injury or
property damage. When using this appliance, always exercise basic safety precautions
including thefollowing:
General Use
z
This product has been designed for use in a normal domestic (residential) environment.
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This refrigerating appliance is not intended to be used as a built-in appliance.
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Children aged 3 to 8 years may load and unload this appliance under supervision.
z
Children should be supervised to ensure that they do not play with the appliance.
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Cleaning and user maintenance shall not be undertaken by children without supervision.
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This appliance can be used by children aged from 8years and above and persons
withreduced physical, sensory or mental capabilities or lack of experience and
knowledge if they have been given supervision or instruction concerning use of
theappliance in a safe way and understand the hazards involved.
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The manufacturer’s installation instructions for product and cabinetry ventilation
mustbe followed when installing the appliance.
z
To avoid hazard due to instability of the appliance, it must be fixed in accordance
withinstallation instructions.
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Keep ventilation openings, in the appliance enclosure or the built-in structure,
clearofobstruction.
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Do not use mechanical devices or other means to accelerate the defrosting process,
other than those recommended by the manufacturer.
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Do not damage the refrigerant circuit.
z
In case of damage to the refrigerant circuit, ventilate the area by opening all windows.
z
Do not operate electrical equipment or any other equipment that may produce arcs,
sparks or flames in the area. Contact your Fisher & Paykel trained and supported
service technician immediately to arrange for the appliance to be repaired.
z
Connect to potable water supply only
z
This refrigerating appliance is intended to be used at ambient temperatures ranging
from 16 °C to 38 °C. The product performance may be compromised when operating
outside of this temperature range.
z
It is hazardous for anyone other than a Fisher & Paykel trained and supported service
technician to service this appliance. In Queensland – the authorized Service Person
MUST hold a Gas Work Authorisation for hydrocarbon refrigerants, to carry out
Servicing or repairs which involve the removal of covers.
Electrical
z
This appliance must be installed in accordance with the installation instructions before
use.
z
To allow disconnection of the appliance from the supply after installation, incorporate a
switch in the fixed wiring in accordance with the wiring rules.
z
Never unplug your refrigerator by pulling on the power cord. Always grip the plug
firmly and pull straight out from the outlet.
z
Do not plug in any other appliance at the same power point as your refrigerator or use
extension cords or double adapters.
6
SAFETY AND WARNINGS
z
Repair or replace immediately all electric service cords that have become frayed or
otherwise damaged. Do not use a cord that shows cracks or abrasion along its length or
at either the plug or appliance end.
z
If the power supply cord is damaged, it must only be replaced by your Fisher & Paykel
trained and supported service technician because special purpose tools are required.
z
When moving your appliance away from the wall, be careful not to roll over or damage
the power cord.
z
WARNING: Do not use electrical appliances inside the food storage compartments of
the appliance, unless they are of the type recommended by the manufacturer.
z
When positioning the appliance, ensure the power cord is not trapped or damaged.
z
Do not locate multiple portable socket-outlets or portable power supplies at the rear
of the appliance.
Food safety
z
Regularly clean accessible draining systems and surfaces that come in
contact with food.
z
Ensure any raw meat or fish is stored in sealed containers to prevent
cross-contamination.
z
Immediately clean any drips or spills on surfaces.
z
If the appliance will be left empty for long periods, switch off, defrost, clean, dry, and
leave the door open to prevent mould developing within the appliance.
z
Opening the door for long periods can cause a significant increase of the temperature
in the compartments of the appliance.
Storing food and drinks/wine
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Do not store explosive substances such as aerosol cans with a flammable propellant
inthis appliance.
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Never store volatile or flammable materials in your appliance as they may explode.
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Never freeze liquids in glass containers. Liquid expands during freezing, which may
cause the container to explode.
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Never freeze carbonated drinks. They may explode.
Servicing
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Your refrigerator is designed to operate for many years without the need for service
checks. However, if your refrigerator is malfunctioning, have it attended to by your
Fisher & Paykel trained and supported service technician as soon as possible. All
electrical repairs must be carried out by an adequately trained service technician or
qualified electrician.
z
The LED light cannot be serviced by the user. Contact your Fisher & Paykel Dealer or
Fisher & Paykel trained and supported service technician.
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If you suspect that the product is not getting cold — items such as ice cream are
melting— remove all perishable food and store in another appliance or cooler to prevent
spoilage. Immediately call for a service technician.
Cleaning
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Use mild dish-washing liquid with warm water and a lint-free cloth to clean the product.
z
Avoid using anti-bacterial cleaning products on either the interior or exterior
of the cabinet as they may cause rusting of metal components and cracking of
plasticcomponents.
7
SAFETY AND WARNINGS
Disposal
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Extreme care must be taken when disposing of your old appliance to avoid hazards:
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The flammable refrigerant gas must be safely removed by a qualified servicetechnician.
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The thermal insulation foam in this appliance may contain flammable insulationblowing
gases, any exposed foam may be highly flammable andmustbe carefully treated
during disposal.
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WARNING: Risk of child entrapment. Before you throw away your old refrigerator or
freezer, the doors and panels should be removed and the racks left in place so that
children may not easily climb inside.
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Consult your local energy authority or local codes as to the best way to dispose
ofyour old appliance.
Water connection
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The water connection to your Ice & water refrigerator must be installed by an
authorised plumber or Fisher & Paykel trained and supported service technician.
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Installation and use MUST comply with all state and local plumbing codes. Check
with your local public works department for plumbing codes. You must follow their
guidelines as you install the water filtration system.
z
If the water tank has not been used for an extended period of time, or has developed
an unpleasant taste or odour, flush the water system. If the problem persists, replace
the water filter cartridge and refer to the flushing instructions detailed in section
‘Flushing through the water dispenser.
z
To avoid serious illness or death, only connect your water filter to safe drinking water.
z
The water filter cartridge needs to be changed when the replacement indicator icon
illuminates. This will happen every six months.
z
If the water filtration system has been allowed to freeze, replace filter cartridge.
Failure to replace the disposable filter at recommended intervals may lead to reduced
filter performance and failure of the filter, causing property damage from water
leakage or flooding.
z
In cases of excessively reduced filter life — we recommend that you consult a local
plumber or your water supplier for advice on suitable filtration requirements for the
water supplied to your home.
z
Filter replacement is the consumer’s responsibility and will not be covered by the
warranty except in the case of faulty parts or materials within the filter cartridge.
z
If the water has not created ice for some time or ice has an unpleasant taste or odour
dispose of ice and refer to ‘Automatic ice’ for flushing instructions. If unpleasant taste
or odour persists, you may wish to fit a new filter cartridge.
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Use new tubing supplied with the refrigerator. DO NOT reuse old tubing from old water
and ice connections.
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Your water filtration system can withstand up to 827kPa of water pressure.
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Ensure the supplied pressure limiting valve is installed before installing the water
filtration system. DO NOT install if water pressure exceeds 827kPa.
To reduce the risk associated with property damage due to water leakage or flooding:
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DO NOT install systems in areas where ambient temperatures may go above 38°C or
drop below 0°C.
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DO NOT install on hot water supply lines. The maximum operating water temperature of
this filter system is 38°C.
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DO NOT install where water hammer conditions may occur. If water hammer conditions
exist, you must install a water hammer arrester.
8
WARNING!
To reduce the risk associated with choking:
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DO NOT allow children under 3 years of age to have access to small parts during the
installation of the water filter.
Ice making
z
Avoid contact with the moving parts of the ice maker ejector mechanism, and do
not place your fingers on the automatic ice- making mechanism while the appliance
is inoperation.
z
At first use or after water filter has been replaced, there may be discolouration in the
first bin of ice cubes. Discard the discoloured ice cubes. If discolouration continues in
succeeding bins, contact your Fisher & Paykel trained and supported service technician.
Power failure
z
In the event of a power interruption, the appliance will automatically save the current
temperature settings. When power is recovered, the appliance will revert to the current
temperature settings only.
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Most power failures are corrected within a short period of time. 1 – 2 hours loss of
power will not affect the appliance’s temperatures.
z
To avoid sudden change of temperature while the power is off, you should avoid
opening the door. A refrigerator will keep food safe for up to 4 hours during a power
outage. Keep the door closed as much as possible. Discard refrigerated perishable food
such as meat, poultry, fish, eggs, and leftovers after 4 hours without power.
Light source information
z
This product contains light sources of energy efficiency class F. The light sources used
in this appliance are not suitable for room illumination.
SAFETY AND WARNINGS
9
Note: Automatic Ice and non-Ice & Water models do not have an external water dispenser.
RF522A, RF540A & RF610A E372B, E402B, E442B,
E522B, RF372B, RF402B,
RF442B & RF522B
RF522W
E372B, E402B, E442B, E522B, RF372B, RF402B, RF442B & RF522B models have three
handle options as shown below.
Pocket handlesDesigner handles
BEFORE YOU BEGIN
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Ensure the installer has completed the final checklist in the installation guide.
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Read this guide, taking special note of the safety and warnings section.
z
Remove all packaging and dispose of it responsibly. Recycle items that you can.
Recessed handles
10
USING THE CONTROL PANEL
1
Wi-Fi illuminates when functionality is activated.*
Illuminates to indicate that the keys on the control panel are locked. Allows you
to disable the buttons on the control panel.
Illuminates when the water filter needs replacing.
IIluminates to indicate that Sabbath mode is activated.
Illuminates to indicate key press sounds are deactivated.
2
Allows you to select the compartment to adjust the temperature.
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Upper light to indicate the refrigerator compartment is selected.
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Lower light to indicate the freezer compartment is selected.
3
Alarm mute deactivates the door alarm for 20minutes.
4
Allows you to adjust the temperature of the selected compartment.
5
Allows you to select features:
FAST FREEZE
BOTTLE CHILL
ICE ON/OFF ICE BOOST
* Not available in E372B & RF372B models.
The control panel enables you to view and modify all the features and options of
yourrefrigerator. Extra features available on selected models.
1
2
4
5
3
Ice & Water models Non-Ice & Water models
11
STORAGE FEATURES
REFRIGERATOR
Fruit and vegetable bins/Slim bin
with humidity control lids
Separate fruits and vegetables to prevent the ethylene-sensitive
produce from ripening too quickly-helps to extend their storage
life.
Also used for storing deli items and beverages, or fordefrosting
foods.
Slim bin (where fitted) The slim bins at the bottom of the refrigerator compartment
provide storage space for items that you may want to keep
separate from the rest of the refrigerator..
These slim storage bins can be used for deli item storage,
beverages or for defrosting foods.
Cantilever glass shelving Heat-treated safety glass
Can be removed and positioned at heights to suit your storage
requirements.
Dairy shelf and door shelves The top door shelf is a dairy compartment for storing butter and
cheeses.
The middle shelves are designed for general items, condiments
and drinks.
The bottom shelves are designed to store large drinks or those
drinks you require frequent access to.
Clear windows give ultimate visibility to what is being stored in
the door shelves.
Adjustable door shelves with dividers.
Single bottle holders (where fitted) The bottle holders can be used to store a variety of bottles.
Bottles are best stored with the neck of the beverage facing the
front of the refrigerator.
Unused bottle holders can be stacked up on top of one another
so they do not take up unnecessary shelf space.
FREEZER
Ice maker* Removable ice container.
Hygienic ice scoop.
Freezer bins Allow for easy storage of frozen food items.
* Ice & Water and Automatic Ice models only.
12
USING YOUR APPLIANCE
How to adjust the temperature — Refrigerator compartment
Press
until the refrigerator compartment
light is illuminated, indicated by the top light.
Press
to increase the temperature,
press to decrease the temperature.
1
2
Temperature control (all models)
When you turn your refrigerator on for the first time, the cooling system will automatically
cool all compartments to their recommended temperatures as displayed by 6 LEDs — 3°C
refrigerator and -18°C freezer. This will take between 2-3 hours.
For storage of general household foods in the most efficient manner, it is recommended to
use the product in the factory configuration supplied. Moving the shelves and bins will have
a minimal impact on efficiency
The internal control panel enables you to change and control the temperature of all
compartments accurately and independently. The internal control panel default setting is to
show the set temperature for the refrigerator compartment.
For common foodstuffs, the factory default setting provides the optimum
setting for foodcare.
Press until freezer compartment light is
illuminated, indicated by the bottom light.
How to adjust the temperature — Freezer compartment
Press
to increase the temperature,
press to decrease the temperature.
1
2
13
USING YOUR APPLIANCE
1
Key mute
To activate/deactivate KEY MUTE, press
for fourseconds.
Once
KEY MUTE is activated the icon on
the internal control panel illuminates, all key
sounds are silenced.
Door alarms and the
BOTTLE CHILL alarm are
still operational.
Door alarms
If the refrigerator compartment door is left open, the alarm will beep after 90seconds, if
the freezer door is left open the alarm will beep after 60seconds. If either of the doors
remains open, subsequent beeps will sound every 30 seconds for fiveminutes.
Alarm mute
To activate/deactivate ALARM MUTE,
press once. The light above the
button will illuminate to indicate the
refrigerator is muted.
ALARM MUTE will automatically deactivate
after 20minutes or when the door is closed.
1
Key lock
KEY LOCK allows you to disable the buttons on the internal control panel. This is useful
when cleaning your refrigerator.
To activate/deactivate KEY LOCK, press and
together for fourseconds.
When
KEY LOCK is activated the icon on
the internal control panel will illuminate.
Pressing any of the buttons will sound several
beeps to tell you that they are disabled.
1
14
Sabbath mode
In
SABBATH MODE, alarms, lights and displays are deactivated for 80 hours.
Once in Sabbath mode:
z
The interior light will not turn on when you open the refrigerator.
z
The door alarms will not operate.
z
The display will not illuminate, except the Sabbath mode icon.
z
The internal and external control panels will not operate.
z
Sabbath mode automatically deactivates after 80 hours.
To activate/deactivate SABBATH MODE, press
, and together for fourseconds. The
icon on the internal control panel will
illuminate when SABBATH MODE is activated.
1
If you turn off your refrigerator while in SABBATH MODE it will resume automatically once
the refrigerator is switched on again.
USING YOUR APPLIANCE
15
For best results, activate the function before it is required. Alternatively, activate it
whenplacing food into the freezer.
2
To activate, press on the internal display.
The FAST FREEZE light will illuminate.
To deactivate before the 24hours has
elapsed, press
again.
When FAST FREEZE is deactivated
the light is off.
1
Features
FAST FREEZE boosts freezing speed by dropping to its coldest temperature for 24 hours,
helping retain freshness, texture and taste during the freezing process.
USING YOUR APPLIANCE
Fast Freeze*
* Available in Ice & Water and Automatic Ice models only.
16
An alarm will sound after 15minutes to
remind you to remove your beverage.
For non water-dispensing models
Open the refrigerator compartment door
and press anybutton on the control panel to
silence the alarm.
2
4
To deactivate BOTTLE CHILL before 15minutes,
press the button on the control panel.
When
BOTTLE CHILL is deactivated, the
light will not illuminate and the icon is
not visible on the external display (Ice &
Water model only).
For water-dispensing models
The
icon will flash on the external
display. Press on the external display to
silence the alarm.
3
USING YOUR APPLIANCE
1
BOTTLE CHILL rapidly chills your beverages in the freezer for a set time of 15 minutes.
Depending on bottle size, you may need to return it to the freezer and reset.
Bottle Chill*
To activate, press
on the control panel.
The BOTTLE CHILL light will illuminate.
The
icon will illuminate on the external
display (Ice & Water models only).
* Available in Ice & Water and Automatic Ice models only.
17
USING YOUR APPLIANCE
2
Ice Ice Boost*
When you first turn your ice maker on,
ICE BOOST is off.
To activate, press
. The light above the
button will illuminate.
ICE BOOST will pause once your ice bin is full.
To manually deactivate press
again.
The light will not illuminate.
Activating
ICE BOOST will automatically
turn on ice making.
Deactivating ice making automatically
deactivates
ICE BOOST.
1
ICE BOOST increases ice production by up to 30% and will automatically deactivate
after 24 hours.
IceOn/Off*
ICE ON/OFF activates automatic ice - this is only available in the lower compartment.
Your ice maker is designed to automatically dispense ice into the ice storage bin below
until it detects the bin is full. The more ice you use, the more it makes. Before first use the
automatic ice systems needs to be flushed.
To activate/deactive, press
.
When the ice maker is activated the light
will illuminate.
1
* Available in Ice & Water and Automatic Ice models only.
18
Information about your manual ice system
To make ice, take the ice tray and lid from the top of the ice storage bin. Remove the lid
from the ice tray and fill the tray with water. Place the lid back on the ice tray and carefully
position it back onto the ice storage bin.
Once the ice is solid, take the ice tray and lid off the ice storage bin, remove the lid from
the tray and twist the ice tray at each end in opposite directions. Turn the ice tray over the
ice storage bin to dislodge the cubes into the bin.
Fill the ice tray with clean water and repeat to fill the ice storage bin.
Attached to the ice storage bin is the ice scoop which provides hygienic access to ice.
To access ice cubes, take the ice tray and lid from the top of the ice storage bin and place
onto a flat surface. Take the scoop from the front of the bin, scoop cubes into vessel and
then replace the scoop, tray and lid back to the top of the bin.
For maximum ice storage, level the stored cubes around the bin with the ice scoop.
If ice is not used often, old cubes will become cloudy, taste stale, will shrink and may stick
together. Empty the ice storage bin periodically and wash in lukewarm water.
Dry thoroughly and place back in the correct position.
USING YOUR APPLIANCE
Manual ice system (selected models only)
An ice storage bin which sits inside the upper top freezer bin provides storage for and gives
you access to clean, clear ice cubes.
Upper left freezer bin, ice storage bin, ice
tray, lid and scoop in correct position
Accessing your ice
19
USING YOUR APPLIANCE
To dispense water, gently press the dispensing pad with a
glass or container.
To stop the flow of water, simply pull your glass or container
away from the dispensing pad.
Pressing hard against the dispensing pad will not increase the
flow or dispense more water.
Dispensing
Your water dispenser is designed for one-handed operation.
Water-dispensing models only
3 2 1
4
1
Dispenser lock button
and LED light
Locks/unlocks the water dispenser. The LED above the lock
button will illuminate when dispenser is locked.
2
Bottle Chill indicator
Icon will illuminate when
BOTTLE CHILL isactivated and
flashes when the beverage is ready.
3
Filter change indicator
Icon will illuminate when water filter requires changing.
4
Drip tray
The drip tray is designed to fit into the bottom of the water
dispenser panel to capture any odd drips of water that may
fall after dispensing.
20
USING YOUR APPLIANCE
Dispenser lock
The
DISPENSER LOCK is located on the external display and can be activated to prevent
water from being dispensed. Thisisuseful when you are cleaning the external display or
when there are small children around.
To activate/deactivate DISPENSER LOCK, press
for fourseconds.
When activated the light above the button
will illuminate.
When the dispenser pad is pressed, several
beeps will sound to alert the user that water
cannot be dispensed.
1
Water filter
The water supplied to your refrigerator is filtered to remove impurities through a filter
located internally at the top right corner of the refrigerator. Replace your filter cartridge
every 6months.
z
There is a replacement indicator icon on the internal control panel and external
display which will appear when the filter needs replacing. The icon will flash, as a
reminder, when water isdispensed.
z
Replacement filter cartridges are available from your Fisher & Paykel dealer, online or
from a Fisher & Paykel service technician. The details of the replacement filter cartridge
are labelled on the cartridge.
To reset the filter indicator:
Press
and together for 4seconds.
The
on the control panel will turn
off when reset.
Changing the water filter cartridge
Guidance of how to replace your water filter can be found at fisherpaykel.com/water-filter.
21
USING YOUR APPLIANCE
Press the water dispenser pad to
dispense 4L of water.
Wait for 4 minutes before dispensing again.
Dispense another 4L of water. Your water
dispenser is now ready for use.
Water will continue to drip from the dispenser
for a few more days after installation
as the remaining trapped air is released
from the system.
NOTE: There may be carbon residue dispensed
together with water. This is not harmful, and
normal during flushing process.
To flush through the water dispenser
To flush through the automatic icemaker
1
2
Press and hold , and together for
4seconds then close the door(s). The ice
tray will flip twice and empty the water into
the bin below. The ice tray will flip only after
the doors are closed.
Repeat the cycle to help remove any
dust in the ice tray collected during
manufacture and transport.
Empty the water in the bin and return the bin
correctly. Ensure that the scoop is located in
front of the bin.
Once your ice maker is turned on, discard the
first 3harvests of ice (8cubes per harvest).
This will flush away any impurities in the water
line and ensure the best ice quality.
Do the above steps after a holiday/vacation or
extended periods of not using ice.
Flushing the water filter
Before you start using the Ice & Water function, complete the flushing steps to ensure
optimum performance of your water filter.
22
Humidity control system
Humidity control lids
The control lids are fitted to the fruit and vegetable bins of your refrigerator.
z
These lids seal the bins and provide a humid microclimate to extend the storage timesof
fruit and vegetables.
z
The lids have specially designed grooves that retain moisture to prevent condensation
from dripping onto the fruits and vegetables at times of high humidity.
Humidity slide
STORAGE FEATURES
Each bin has an adjustable humidity slide that enables you to choose a fruit or vegetable
setting depending on your storage needs.
z
If there is too much water in the bins (due to high humidity), the control can be
adjustedtowards the fruit setting to reduce drips of water and/or wipe the
waterdry (if required).
z
Be aware that a small amount of water in the bins is beneficial for fruit and
vegetablestorage.
z
Use the vegetable setting when you store ethylene-sensitive vegetables such
aslettuce, spinach, broccoli, cabbage, carrots.
z
Use the fruit setting when you store high-ethylene fruits such ascitrus fruits,
stonefruits and some tropical fruits.
z
We recommend adjusting the humidity slide to the center when you store both
fruitsandvegetables.
z
We recommend storing all fruit and vegetables without external packaging and
inseparate bins.
z
Separating the fruit and vegetables prevent ethylene-sensitive produce fromripening too
quickly, and help extend their storage life.
Humidity control graphic
23
STORAGE FEATURES
Slim storage drawer (where fitted)
Glass shelves
The slim bins at the bottom of the refrigerator
compartment provide storage space for items
that you may want to keep separate from the
rest of the refrigerator.
These slim storage bins can be used for deli
item storage, beverages or for defrosting foods.
Glass shelves can be repositioned in the
cabinet as desired.
Remove shelves by lifting up the back of the
shelf and then pulling the shelf forward.
Slim storage drawer
Bottle holder (where fitted)
The bottle holders can be used to store
a variety of bottles.
To position the bottle holder in your refrigerator,
simply slot the back edge of the bottle
holder onto the back trim of any shelf in the
refrigerator compartment.
If you are not using all or some of the bottle
holders, the unused bottle holders can be
stacked up on top of one another so they do
not take up unnecessary shelf space.
Bottles are best stored with the neck of the
beverage facing the front of the refrigerator.
Bottle holder
24
Your appliance may be connected to your home wireless network and operated remotely
using the app.
Getting started
z
Ensure your home Wi-Fi network is turned on.
z
You will be given step by step guidance on your mobile device.
z
It may take up to 10 minutes to connect your appliance.
On your mobile device:
1 Download the app from www.fisherpaykel.com/connect
2 Register and create an account.
3 Add your appliance and set up the Wi-Fi connection.
Not available in E372B & RF372B models.
WI-FI CONNECTION
25
CLEANING AND CARE
Exterior
Clean all surfaces with liquid dishwashing detergent dissolved in warm water andasoft
cloth. Rinse with clean water and dry with a clean, lint-free cloth.
Do not use any abrasive stainless steel cleaners, glass cleaners, solvents or scourer pads as
these will damage the door surface.
Door gasket
Clean the magnetic door gasket every three months with a toothbrush, and liquid detergent
dissolved in warm water.
Bottle holder (where fitted)
Clean with warm water and detergent. The use of abrasive cleaners and solvents
may cause damage.
Cabinet surround
To maximise operating efficiency regularly
vacuum the flooring around your appliance.
Cleaning behind the appliance is required once
or twice a year. More frequent cleaning may
be necessary for dusty homes or those with
pets shedding hair.
To do this wind up the feet and carefully ease the
refrigerator out of its position. Switch off andunplug.
Vacuum the flooring behind your appliance and the
rear compartment cover (where fitted) to remove
dust accumulation. Use a dry lint-free cloth to clean
the appliance walls and surrounding cabinetry.
After cleaning, plug in and switch on. Push the appliance into position and wind feet down.
Cleaning the rear compartment cover
26
CLEANING AND CARE
Drip tray (Water-dispensing models only)
1
2
Remove the drip tray from the
dispenser panel.
Pull the two halves of the tray apart.
Clean with liquid detergent dissolved in water
and a soft lint-free cloth.
Rinse with clean water and dry with a clean,
lint-free cloth.
Securely clip the two halves together.
Re-insert the drip tray back into the
dispenser panel, rounded sides first.
External display and water dispenser (Water-dispensing models only)
Activate the
DISPENSER LOCK to prevent
water from dispensing when cleaning, refer
‘Dipenser lock’ section for details.
Clean the pad and external display with a
damp, soft lint-free cloth.
27
CLEANING AND CARE
Interior
It is important to keep the interior of the refrigerator and freezer clean to help prevent food
from becoming contaminated during storage.
The amount and types of food stored determines how often cleaning should be carried out
in the refrigerator (ideally once every 1 to 2 weeks).
Remove the shelves from cabinet and door. Wash shelves and storage bins in warm water
and detergent; rinse in clean water and dry before replacing.
Wipe over the interior surfaces with warm water and liquid dishwashing detergent.
Alternatively you can use 1tsp baking soda dissolved in 500ml of warm water. Rinse
with cleanwater.
To help remove “old stale refrigerator” smells add a few drops of vanilla essence or vinegar
to the water before cleaning.
Clean interior surfaces with warm water and liquid dishwashing detergent. Use a toothbrush
for the magnetic door gasket.
Do not use harsh, abrasive cloths on any part of the refrigerator or freezer.
Glass shelves
Clean with warm water and detergent.
Bottle holder (where fitted)
Clean with warm water and detergent. The use of abrasive cleaners and solvents
may cause damage.
Automatic ice dispenser (Ice & Water and Automatic Ice models only)
We do not recommend you clean the ice maker componentry, but it is important to clean
the bins occasionally. The storage bin should be cleaned regularly and the old ice in the
bottom of the bin discarded. Wash bin in lukewarm water. Dry thoroughly and replace.
When replacing the bin ensure that the scoop is on the right hand side or at the front of the
bin (model dependent).
Many commercially available cleaning products contain solvents that may attack the
plastic components of your refrigerator and cause them to crack. It is important to use
only warm water and a small amount of liquid dishwashing detergent on any components
inside and outside your refrigerator. Avoid using anti-bacterial cleaning products on either
the interior or exterior of the cabinet as they may cause rusting of metal components and
cracking of plastic components.
28
CLEANING AND CARE
When cleaning the shelf above the vegetable bins, we recommend that you do not
disassemble the Humidity Control System from the shelf.
In the event that the humidity control lid
(plastic lid) and humidity slides become
separated from the glass shelf, follow these
instructions to reassemble.
Humidity
Slides
Retainer
Humidity Control System cleaning
1 Turn shelf upside down.
2 To attach humidity slides onto
shelf front corners, fit bottom
clips into shelf front trim. Next,
slide sideways towards shelf
until arm clips onto glass.
3 To attach humidity control lid —
with text facing you, align lid
with front of shelf. Hold lid
vertically and fit front end
into retainer on shelf. Ensure
lid fits into retainer as well as
underneath humidity slides.
4 At the sides of the shelf, adjust
humidity slide tabs so that
the plastic lid is between the
shelf and the tabs.
5 If clips on back of shelf are
present, fasten lid with rear clips.
Ensure that the cover is fully
secure at front and back of shelf.
29
CLEANING AND CARE
To remove trays or fixed bins
z
For ease of removal, empty food from
tray/bin first.
z
Hold the centre front of the tray/bin handle.
z
Lift vertically to unclip from the runners and
pull tray/bin towards you to remove.
z
Push both runners back into refrigerator.
To replace trays or fixed bins:
With the runners pushed back into the
refrigerator, place the tray/bin on top of the runners. Push the tray/bin back slowly until you
feel it clip back onto the runners.
z
Ensure that trays and bins are securely clipped onto the runners before use.
z
Bin and tray runners are pre-lubricated, and will not need to be re-lubricated during
their life. Do not attempt to clean grease from the runners, as this will affect their
ability to function. Do not immerse runners in water.
Permanently fixed bins and trays (Freezer drawer models only)
The freezer bins and trays in this model are permanently fixed. They cannot be removed
from the freezer compartment. To clean simply wipe with a soft, damp cloth.
Cleaning the shelf runners
1
Remove all shelving
2
Clean the shelf runner with liquid detergent dissolved in water and a tube brush or a
clean lint-free cloth.
On holiday
z
Turn the ice maker to OFF on the internal control panel.
z
Shut off the water supply to the refrigerator.
z
On your return, turn on the water supply to the refrigerator.
z
Dispense 4L of water and discard to ensure the water tank is refilled with fresh water.
z
Turn on the ice maker.
z
Discard the first 3harvests of ice (8ice cubes are produced per harvest).
Tray removal
30
For best food care
z
Store only high-quality, fresh food in your appliance.
z
Store perishable foods in the appliance immediately after purchase. Storingatroom
temperature increases the rate of deterioration and can allow harmfulmicrobialgrowth.
z
Storing at temperatures other than settings recommended may impact the storage life.
z
Foods such as meat, poultry and seafood should be well wrapped or sealed in
suitablepackaging to prevent dehydration, color deterioration, loss of flavor, and
transfer ofodour.
z
We recommend storing these foods on the bottom shelf of your appliance orinone of
the bins to prevent potential spills and cross-contamination with otherfoods.
z
Ensure hot foods and beverages are cooled sufficiently before placing them into
theappliance. Hot items may cause other foods to warm to unsafe temperatures.
Itmayalso cause sealed items to sweat/condensate – which is undesirable.
z
Beverages are best stored standing upright in the door shelves or on the bottle
racksprovided.
z
Ensure raw and cooked foods are stored separately to avoid cross-contamination.
z
Consume food items within the recommended storage times. Discard foods that
showsign of spoilage.
z
Keep door openings to a minimum to maintain optimum storage temperatures inside
your appliance.
z
We recommend using FAST FREEZE when you are adding food items toyour appliance,
such as after grocery shopping. This feature will ensure the food isfrozen within the
shortest period of time, locking in the freshness andextending the shelf life of your food.
Items stored in your refrigerator
z
Dairy items such as butter and cheeses should be stored in the covered door shelf
tominimize any transfer of odor or odor absorption from other foods.
z
Eggs should be stored in their carton to avoid absorption of strong odors through
theirporous shell structure.
z
Do not store chill sensitive items such as fruits and vegetables in a compartment when
it is set to Chill mode. Cold temperatures may result in damage such as chill or freezing
injury.
Items stored in your freezer
z
We recommended cooling carbonated beverages only when the BOTTLE CHILL
function isactive.
z
Do not store carbonated drinks without this function in the freezer.
Failure toremove beverages could lead to freezing liquid and the likelihood
ofbottle/canexplosion.
z
Ensure air is removed from packaging to avoid large formation of ice crystals and
prevent freezer burn.
z
To maintain freshness and quality, we recommend defrosting foods in the refrigerator.
These foods should not be in contact with fresh foods. Ensure partially or fully defrosted
foods are never re-frozen – cook immediately.
z
Do not store foods to be frozen in contact with food for storage. If defrosting frozen
food in the refrigerator compartment ensure frozen items are not in contact with fresh
foods.
z
Defrosting food repeatedly is not recommended. Frozen foods that will be used regularly
should be stored in smaller quantities.
FOOD CARE
31
USER WARNINGS AND SOUNDS
Faults
z
Count the number of beeps made when the refrigerator compartment door isopened.
z
Record the number and sequence of temperature lights displayed on the internal control
panel and contact a Fisher & Paykel trained and supported service technician in order to
repair the fault. You can do this by going online to fisherpaykel.com or by contacting our
Customer Care Centre.
z
To silence the fault alarm press any button on the internal control panel.
Normal refrigerator sounds
ActiveSmart™ refrigerators are designed to have excellent energy ratings and cooling
performance. As a result, you may hear sounds somewhat different to your old refrigerator.
Normal operational sounds include:
z
Fan air flow sound. ActiveSmart™ refrigerators have fans which change speed depending
on demand. During cooling periods, such as after frequent door openings, fans circulate
the cold air in the refrigerator and freezer compartments producing some air flow sound.
This is quite normal.
z
Cracking or popping sounds. This may occur when the automatic defrost function
is operating.
z
Running water sound. This is the liquid refrigerant in the system and can be heard
as a boiling or gurgling noise.
z
An audible hissing sound after closing the freezer door. This is due to the pressure
difference between the warm air that has entered the cabinet and suddenly cooled,
and the outside airpressure.
z
Humming sounds. This is the compressor running and is quite normal.
z
Gasket noises. Normally occur over time due to a build up of dirt and/or grime. See
‘Cleaning and care’ section.
z
Ice maker and water dispenser sounds:
z
Motor operation (low humming).
z
Running water as the ice maker and/or water tank fills.
z
Water valve opening and closing (hissing sound).
z
Loosened from the ice molding tray (cracking).
z
ce dropping into bin (clunking).
z
Other sounds may be heard for the following reasons:
z
Cabinet not level
z
Floor uneven or weak
z
Bottles or jars rattling on shelves
32
TROUBLESHOOTING
If there is a problem with your appliance, check the following points before contacting your
local Fisher & Paykel trained and supported service technician or the Customer Care Centre.
Product parts and accessories can be purchased through Fisher & Paykel Customer Care
Centre or online at fisherpaykel.com (this service is available to selected markets only).
All models
PROBLEM POSSIBLE CAUSES WHAT TO DO
Appliance does
not operate
No electricity at power
outlet.
Check that the plug is correctly
connected and power switched on.
Check another appliance at the same outlet.
Check house fuse.
Light not
working
Light not functioning. The light cannot be serviced by the user.
Contact your Fisher & Paykel trained and
supported service technician.
Refrigerator not working. Check refrigerator is turned on at the
wall or at the isolating switch.
Motor operates
for long
periods
Hot weather. Minimize door openings to allow
temperature to stabilize.
Frequent door openings.
Large amount of food
recentlyadded.
Temperature control set
too low.
See ‘Temperature control’ section.
Doors not sealing
properly.
Check that cabinet is level and gasket
seals are clean. See ‘Cleaning and Care’
section.
Storage
compartments
too warm
Temperature setting not
correct.
See ‘Temperature control’ section.
Frequent door openings. Minimize door openings to allow
temperature to stabilize.
Large amount of food
recentlyadded.
Food freezing
in the fridge
compartment
Temperature setting
not correct.
See ‘Temperature control’ section.
Food placed directly in
front of air outlets.
Move chill sensitive foods away from
thecenter back of the shelves.
Unfamiliar
noises
Cabinet not stable or level. See ‘Installation Guide’ of your appliance.
Freezer is defrosting. This is normal.
33
TROUBLESHOOTING
All models
PROBLEM POSSIBLE CAUSES WHAT TO DO
Fault alarm
sounds when
the refrigerator
compartment door
is opened
Record the number of beeps along
with the number and sequence of
temperature lights displayed on the
internal control panel.
Contact Customer Care Center.
Water in the
vegetable bins
Condensation is formed by
the water produced by fruit
and vegetables.
A small amount of condensation is
beneficial for fruit and vegetable
storage.
Wipe out water with a cloth.
Exterior of cabinet
is warm
This is normal.
Condensation
on outside of
refrigerator/
freezer
Not unusual during periods
of high humidity.
Wipe dry.
Condensation
inside fridge
compartment
Frequent or long
door openings.
Minimize door openings.
Door gasket leaking. Check that gasket is sitting flat
andsealing tightly.
Not unusual during periods
of high humidity.
Wipe dry.
Tray/bin does not
slide in and out
evenly
Packaging trapped. Check to ensure no food or
packaging is trapped behind the
tray/bin.
Ice cubes taste
tainted
Unsealed packages may be
transmitting odor/taste.
Discard ice cubes and clean ice
storage bin. See ‘Cleaning and care’
section.
Wrap or cover strong smelling foods.
Excessive gasket
noise
May be due to a build up of
dirt and/or grime.
See ‘Cleaning and care’ section.
Door not closing An obstruction is blocking
door closing.
Move obstruction.
34
TROUBLESHOOTING
Ice & Water models only
PROBLEM POSSIBLE CAUSES WHAT TO DO
Automatic ice
maker does
notwork
Ice maker has not been
turned on.
Switch on ice maker, see ‘IceOn/Off*’
section.
Water supply turned off or
not connected.
Connect water supply.
Freezer compartment
notworking.
Contact Customer Care Center.
Water pressure too low. Check water pressure.
Water line kinked/squashed. Check water line for kinks/squashing.
Filter clogged. Water filter may need replacing.
Ice cubes stick in ice bin. Remove ice bin, loosen cubes and
remove clumped ice. Refit ice box.
Ice cubes
taste tainted
Unsealed packages may be
transmitting odor/taste.
Discard ice cubes and clean ice storage
bin. See ‘Cleaning and care’ section.
Wrap or cover strong smelling foods.
Poor taste from
incomingwater.
Replacement filter cartridges can be
purchased online from fisherpaykel.com or
by calling Fisher&Paykel Customer Care.
Slow ice cube
freezing
Door may have been leftajar. Close door.
Freezer compartment set
toowarm.
Turn temperature to a colder setting.
(See ‘Temperature control’ section).
Small cubes Low water pressure. Check water pressure.
Filter blocked. Replace filter cartridge. Replacement
filter cartridges can be purchased online
from fisherpaykel.com or by calling
Fisher&Paykel Customer Care. Instructions
on how to install your replacement water
filter are provided with the filter.
Wet ice/
iceclumping
Long freezer door openings. Gently tap ice to unstick or, if large
clumps occur, empty ice bin and make
new ice.
High ambient temperature.
Ice bin left out of freezer
compartment for a length
oftime.
Ice will stick together
overtime.
35
TROUBLESHOOTING
Ice & Water models only
PROBLEM POSSIBLE CAUSES WHAT TO DO
Water has poor
taste/odor
Refrigerator not used for
anextended period.
Flush the water filtration system.
Dispense and discard 1 gal (4L) of
water, this will ensure the water tank
isrefilled with fresh water.
Poor incoming
water quality
Refrigerator not used for
anextended period.
Flush the water filtration system.
Dispense and discard 1 gal (4L) of
water, this will ensure the water tank
isrefilled with fresh water.
Water dispenser
does not work
Water supply turned off or
not connected.
Turn water on.
Supply line may be blocked. Check incoming connection for kinks
or leaks.
On first installation there
may be air in water system.
To remove air, run 1 gal (4L) of water
through the dispenser.
Filter may be blocked and
needs replacing.
Replace filter cartridge. Replacement
filter cartridges can be purchased
online from fisherpaykel.com or by
calling Fisher&Paykel Customer Care.
Water frozen in tank. Increase temperature to a warmer
setting in refrigerator compartment
andfreezer.
Water in first
glass is warm
Water dispenser not used
for extended period.
Discard first glass of water dispensed.
Tank capacity used recently. Allow water time to cool.
Drips overflow
drip tray
Air trapped in tank. Flush the water filtration system.
Dispense and discard 1 gal (4L) of
water, then rest the dispenser pad for
a further 2minutes.
Dispense and discard a further 1gal
(4L) of water. This will displace trapped
air in the water tank and filter system.
New filter installed.
Water flow rate
has slowed
down
Filter cartridge is restricted.
Check if filter icon is
illuminating.
Replace filter cartridge. Replacement
filter cartridges can be purchased
online from fisherpaykel.com or by
calling Fisher&Paykel Customer Care.
Kinked water supply line.
Ice buildup
inside freezer
compartment
Freezer door not closing
tightly.
Arrange items in freezer so door can
close tightly.
Check and clean door gasket seal.
Ice maker sounds
Normal ice maker operation. See ‘User warnings and sounds’ section.
Small or large
ice cubes
Insufficient or excessive
water pressure.
Check water pressure.
36
SERVICE AND WARRANTY
Complete and keep for safe reference:
Model
Serial No.
Purchase Date
Purchaser
Dealer
Suburb
Tow n
Country
For details of your Manufacturer’s Warranty and contacts for servicing, please refer to your
separate ‘Service & Warranty’ book provided with your refrigerator.
This product has been designed for use in a normal domestic (residential environment). This
product is not designed for any commercial use. Any commercial use by the customer will
affect this products Manufacturer’s Warranty.
For spare parts, please contact Fisher & Paykel Customer Care. Spare parts are available
for all Fisher & Paykel refrigerators for a minimum period of 10 years from the date
of manufacture.
37
EUROPEAN DIRECTIVE 2012/19/EU ON
WASTE ELECTRICAL AND ELECTRONIC EQUIPMENT (WEEE)
GB This appliance is marked according to the European directive 2012/19/EU on Waste
Electrical and Electronic Equipment (WEEE). By ensuring this product is disposed of
correctly, you will help prevent potential negative consequences for the environment and
human health, which could otherwise be caused by inappropriate handling of this product.
The symbol
marked on the serial plate, or on the documents accompanying the product,
indicates that this appliance cannot be treated as household waste. It shall be handed over
to the applicable collection point for the recycling of electrical and electronic equipment.
Disposal of the appliance shall be carried out in accordance with the local environment
regulations for waste disposal and ensure the refrigerant circuit is not damaged.
For more detailed information about treatment, recovery and recycling of this product,
please contact your local city office, your household waste disposal service or your
Fisher & Paykel retailer/dealer from whom you purchased this product.
867158C 02.22
FISHERPAYKEL.COM
© Fisher & Paykel Appliances 2022. All rights reserved.
The models shown in this guide may not be available in all markets
and are subject to change at any time.
The product specifications in this guide apply to the specific products and
models described at the date of issue. Under our policy of continuous product
improvement, these specifications may change at any time.
For current details about model and specification availability in your country,
please go to our website or contact your local Fisher&Paykel dealer.
