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19
T
roubleshooting (Connection)
Problem Cause Solution
The LED indicator is
blinking in red�
The camera is out of range of your
wireless router�
Conrm that your wireless router is powered on
and wired correctly‚ and then move the camera
closer to your wireless router�
I cannot connect
while away from
home�
You are using a public wireless
network�
Network trafc‚ network conditions‚ and the
network provider’s settings or policies may
prevent the connection� Use your mobile network
service provider’s wireless network (3G‚ 4G‚ etc�)�
The network condition of the
service area you are currently in
is bad and your mobile device is
having trouble communicating�
Conrm the wireless network connection status of
your mobile device�
Try moving to another location�
There is too much trafc in the
wireless network or the mobile
network that your camera is
connected to�
Wait for the network trafc to decrease‚ and
then try to connect again�
PNQX8829ZA_M1_ITG_(en)_0208_ver100.pdf 19 2019/02/08 19:44:18
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