User Manual GE GSD5500G03BB Triton Built-In Dishwasher

A RMA number is required for a return and must be
visible on the return package or the return will not be
processed. Our parts are shipped from several
warehouses. When returning a part, the return package
should be addressed to the warehouse that originally
shipped the part. You should have received an email
that includes your RMA number as well as the correct
return address and a printable return label.

Parts
If a service part or accessory is no longer available,
there is not a compatible part we can substitute.
You may be able to locate the part through another
source. Check for an authorized GE Appliances Parts
distributor in your area who may still have the item in
inventory. You may also be able to find the part by
conducting an online search using the part number.
Some online parts distributors or other sites that sell
used or refurbished parts may still have the item in
stock.
If you are unsure which part number you need, locate
the model number of your appliance and find your
model on our Parts and Accessories web site. From
there you will be able to access assembly diagrams that
identify replacement parts from each section of the
appliance. If you are unable to locate your model
number or find it on our Parts and Accessories site,
please Contact Us for guided assistance.
Appliances
When an appliance is no longer manufactured, there is
always a remote possibility it could still be in stock in a
dealer's inventory. Since we are unable to confirm which
models remain in stock at dealer sites, use our Where to
Buy site for a listing of dealers near you to contact. If
the model you would like is not available with any of
those dealers, try expanding your search area.
Our site provides specifications and product information
on many of our appliances that are no longer
manufactured. If you cannot find your model on our site,
Contact Us for assistance. We can often help provide
the specifications you need, or even assist you with
finding a comparable model.
Publications
Appliances that are 20+ years old may have limited
literature availability (owner's manuals, installation
instructions, energy guide labels, templates, and wiring
diagrams). If you are unable to find literature for your
model on our site, Contact Us for assistance. In some
cases, we may be able to locate the materials.

Returning a Part
If you ordered a part online that you would like to return,
please start by requesting a Return Materials
Authorization (RMA). Once you complete and submit
the return form, you will receive a confirmation email
within approximately 20 minutes. Print the shipping
label included in the email and attach to the outside of
your package. The label contains the RMA number and
correct warehouse address for your return. To receive
credit for returned part and accessories, all items must
be in sellable condition. Please allow one billing cycle
for your refund to be processed.
Online Part Return
A RMA number is required for a return and must be
visible and legible on the return package or the return
will not be processed.
Parts and accessories
May be returned for credit within 30 days from the date
the part or accessory was shipped to you from our
warehouse. The part or accessory may be returned for a
$15 re-stocking fee between 31 and 90 days from
shipment. After 90 days the part or accessory may not
be returned.
Return Shipping
We do not cover the cost of return shipping, but if the
reason for the return is determined to be our error, we
will refund the shipping cost of your original order.
Review Return Policy
Need to Exchange?
If you're looking to exchange a part or accessory you
purchased, complete the returns process for the current
item and place a new order for the item you need.