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11
Problems Causes Solutions
Product does not work.
The plug is not fitted correctly into
the socket .
Plug the appliance into a socket and
switch on.
The jug or accessory is not correctly
positioned or locked on the motor
unit.
Check that the jug or accessories are
correctly positioned and locked onto
the motor unit as shown in the
figure in the manual.
Excessive vibrations.
The product is not placed on a flat,
stable, heat-resistant surface.
Place the product on a flat surface.
Volume of ingredients is too high.
Reduce the quantity of ingredients
processed.
Leak from the lid.
Volume of ingredients is too high.
Reduce the quantity of ingredients
processed.
The lid is not correctly positioned.
Lock the lid correctly on the blender
jug.
Leak from the base of the
blender jug.
The blender jug gasket (c2) is not
positioned correctly or is missing.
Reposition the gasket and lock the
blade holder correctly.
Leak from the base of the
accessories.
The gasket on the blade unit (d2) or
(e2) is not positioned correctly or is
missing.
Reposition the gasket on the blade
unit (d2) or (e2) and lock it correctly
onto the bowl (F).
The blade does not turn
easily.
Pieces of food too large or too hard.
Reduce the size or quantity of
ingredients processed.
Add liquid
Impossible to lock the blade
unit with the gasket (c1+c2)
on the jug (c3).
The gasket (c2) is not positioned
correctly.
Reposition the gasket, the
3 folds should be visible as shown in
Fig. 1.
WHAT TO DO IF YOUR APPLIANCE DOES NOT WORK ?
Contact an approved service centre (see list in service booklet).
You can customise your blender and obtain the following accessories from your usual dealer
or from an approved service centre: Herb chopper accessory (D), Spice grinder accessory (E),
or an additional blender jug (C).
Your blender still does not work?
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