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6
IMPORTANT: To avoid damage to dishwasher, do not operate your
dishwasher without the filters properly installed. Be sure the Lower
Filter is securely in place and the Upper Filter Assembly is locked into
place. If the Upper Filter Assembly turns freely, it is not locked into
place.
First try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid a service call, refer to
the warranty page in this manual and scan the code there with your mobile device, or visit www.whirlpool.com/product_help. In Canada, visit
http://www.whirlpool.ca.
Contact us by mail with any questions or concerns at the address below:
In the U.S.A.:
Whirlpool Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
In Canada:
Whirlpool Brand Home Appliances
Customer eXperience Centre
200 – 6750 Century Ave.
Mississauga ON L5N 0B7
Please include a daytime phone number in your correspondence.
Filter Reinstallation Instructions
1. Noting the previous illustrations, place the Lower Filter under
the Locating Tabs in the bottom of the dishwasher so the round
opening for the Upper Filter Assembly lines up with the round
opening in the bottom of the tub.
2. Insert the Upper Filter Assembly into the circular opening in the
Lower Filter.
3. Slowly rotate the filter clockwise until it drops into place.
Continue to rotate until the filter is locked into place. If the filter
is not fully seated (still turns freely), continue to turn the filter
clockwise until it drops and locks into place.
NOTE: The Upper Filter Assembly arrow does not have to align
with the arrow in the Lower Filter as long as the filter is locked.
PROBLEM SOLVER
If you experience Recommended Solutions
Dishwasher does
not run or stops
during a cycle
It is normal for certain cycles to repeatedly pause for several seconds during the main wash. Is the door closed tightly and
latched?
Is the right cycle selected?
Is there power to the dishwasher? Has a household fuse blown, or has a circuit breaker tripped? Replace the fuse or reset
the circuit breaker. If the problem continues, call an electrician.
Has the motor stopped due to an overload? The motor automatically resets itself within a few minutes. If it does not restart,
call for service.
Is the water shutoff valve (if installed) turned on?
The Clean light is
flashing
Check the following:
■ Is the overfill protection float able to move up and down freely? Press down to release.
■ Be sure the water supply is turned on to the dishwasher. This is very important following the new installation of your
dishwasher.
■ Check for suds in the dishwasher. If foam or suds are detected by the dishwasher sensing system, the dishwasher may
not operate properly or may not fill with water.
Suds can come from:
■ Using the incorrect type of detergent, such as laundry detergent, hand soap, or dish detergent for hand washing
dishes.
■ Using an excessive amount of dishwasher detergent.
Dishes do not dry
completely
NOTE: Plastic and items with nonstick surfaces are difficult to dry because they have a porous surface which tends to
collect water droplets. Towel drying may be necessary.
For improved drying results, select the Heat Dry option.
Proper loading of items can affect drying.
Glasses and cups with concave bottoms hold water. This water may spill onto other items when unloading.
■ Unload the bottom rack first.
■ For improved results, place these items on the more slanted side of the rack.
Noise NOTES:
■ Surging sounds can occur periodically throughout the cycle while the dishwasher is draining.
■ Normal water valve hissing may be heard periodically.
■ A normal snap sound may be heard when the detergent dispenser opens during the cycle or when the door is opened
at the end of the cycle.
■ Improper installation will affect noise levels.
Be sure the filters are properly installed.
A thumping sound may be heard if items extend beyond the racks and interfere with the wash arms. Readjust the dishware
and resume the cycle.
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