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12
Troubleshooting
Problem Possible Causes Solutions
The appliance does
not operate
There is a power failure.
The appliance is not plugged in.
A house fuse has blown or the circuit breaker
is tripped.
Ensure the appliance is plugged in and the power
outlet has power.
Replace the broken fuse or reset the breaker.
The appliance is not
reaching the desired
temperature
The appliance is placed too close to a heat
source
The door is opened too often.
The door is not closed completely.
The door gasket does not seal properly.
Adjust the temperature.
Keep the appliance away from sunshine or other
heat sources.
Close the door tightly and do not open the door
too frequently or for a long period of time.
Ensure the door gasket is not loose..
Frost forming inside
the appliance
The environment is too humid.
The ambient temperature is too low.
The door is opened too frequently for a long
period of time.
Although this unit uses an auto-defrost system,
under certain conditions, manual defrosting may
required. If frost builds up, try running the cooler
on a warmer temperature setting.
Close the door tightly and do not open the door
too frequently or for a long period of time.
Unplug the unit to allow the frost to melt.
The appliance turns
itself on and off fre-
quently
The ambient (room) temperature is too low or
high.
A large amount of contents has been added to
the appliance.
The door is opened too often.
The door is not closed completely.
The door gasket does not seal properly.
Decrease or increase the ambient (room) temper-
ature.
To minimize internal temperature fluctuation, do
not add large amount of contents at once.
Close the door tightly and do not open the door
too frequently or for a long period of time.
Ensure the door gasket is not loose.
The appliance
makes too much
noise
If the noise is from the fan, it may be normal
operating noise.
Contraction and expansion of the inside walls
may cause popping and crackling noises.
The appliance is not level.
The fan makes normal fan noises.
Some popping or cracking noises are normal.
They are caused by expansion and contraction of
the inside walls due to temperature changes.
Make sure the unit is on a hard and level sur-
face. Do not place the appliance on carpet.
The door does not
close properly
The appliance is not level.
The door was reversed and not properly in-
stalled.
The shelves are out of position .
Make sure the appliance is on a hard and level
surface. Avoid placing the appliance on a car-
peted or soft surface.
Reinstall door.
Correctly install the shelves.
Condensation builds
up on the glass
door.
Ambient temperature or humidity is high.
Lower the room humidity by a dehumidifier or air
conditioner.
Frost forming inside
the appliance.
Drawers blocking internal fan.
Items are blocking the internal fan.
Move drawers to the bottom portion of the appli-
ance
Move items so they do not block the fan.
Hygrometer reading
is off.
Calibrate Analog Hygrometer
Inside of a sealed plastic container, place a small
container filled with salt and a few drops of water,
along with the hygrometer. After about 8 hours,
the humidity inside of the container should reach
75% humidity. Adjust the needle of the hygrome-
ter with a screwdriver on the back to reflect 75%.
Sap/Oil spots can be
found on shelves
and drawers
The sticky blotches or glue-like residue inside
the cigar humidor is from the oils in the Span-
ish Cedar wood.
Spanish Cedar is naturally oily and it is in the oils
where Spanish Cedar gets the rich spicy aroma.
Being a wood that naturally grows in the humid
conditions of Central America, the Spanish Cedar
wood is naturally mold resistant, and resistant to
the tobacco beetle.
The natural oils can migrate to the surface of
shelves or drawers and other parts of the humi-
dor, such as the door and humidity tray. These
natural oils can be cleaned using alcohol. Alt-
hough somewhat annoying, the more oils in your
Spanish Cedar wood, the more pleasing the aro-
ma will be.
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