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27
ENGLISH
BEFORE YOU CALL
PROBLEM CAUSE CORRECTION
WATER DISPENSER
Dispenser will not dis-
pense water.
Household water line valve is •
not open.
Freezer door is not closed.•
Ice and water filter cartridge is •
clogged.
Front filter not fully installed, if •
equipped.
Open household water line valve. See • PROBLEM col-
umn ICE MAKER IS NOT MAKING ANY ICE.
Ensure that freezer door is closed.•
Replace filter cartridge.•
Pushlterinuntilyouheara“click”.Filtershouldbeush•
with cabinet.
Water has an odd taste
and/or odor.
Water has been in the tank for •
a period of time.
Unit not properly connected to •
cold water line.
Tubing used in the household •
water supply and installation
may affect water taste and odor.
Water has a high mineral content.•
Draw and discard 10-12 glasses of water to freshen the •
supply and completely rinse out the tank.
Connect unit to cold water line that supplies water to the •
kitchen faucet.
For best results, use copper tubing for water connections.•
Contact water treatment plant for help.•
Water pressure is ex-
tremely low.
Cut-off and cut-on pressures •
are too low (well systems only).
Reverse osmosis system is in •
regenerative phase.
Have someone turn up the cut-off and cut-on pressure on •
the water pump system (well systems only).
It is normal for a reverse osmosis system to be below 20 •
psi during the regenerative phase.
ODORS IN REFRIGERATOR
Interior is dirty.
Interior needs to be cleaned.•
Food with strong odors is in •
refrigerator.
See • Care & Cleaning Chart in Care & Cleaning section.
Cover food tightly.•
OPENING/CLOSING OF DOORS/DRAWERS
Door(s) will not close.
Door was closed too hard, caus-•
ing other door to open slightly.
Refrigerator is not level. It •
rocksontheoorwhenmoved
slightly.
Refrigerator is touching a wall •
or cabinet.
Close both doors gently.•
Ensureoorislevelandsolid,andcanadequatelysup-•
port the refrigerator. Contact a carpenter to correct a
saggingorslopingoor.
Ensureoorislevelandsolid,andcanadequatelysup-•
port the refrigerator. Contact a carpenter to correct a
saggingorslopingoor.
Drawers are difficult to
move.
Food is touching shelf on top of •
drawer.
Track that drawers slide on is •
dirty.
Keeplessfoodindrawer.•
Clean drawer, rollers, and track. See • Care & Cleaning
Chart in Care & Cleaning section.
LIGHT BULB IS NOT ON
Light bulb is not on.
Light bulb is burned out.•
No electric current is reaching •
refrigerator.
See • REPLACING LIGHT BULBS in Care & Cleaning
section.
See • PROBLEM column RUNNING OF REFRIGERATOR.
IF YOU HEAR (electronic models only)
5 beeps
A door has been left open for 5 •
minutes or more.
These beeps will repeat once every minute until the door •
has been closed. This is normal for the “Door Ajar” alarm.
3 beeps
The refrigerator has experi-•
enced a loss of power or a low
voltage condition.
This is normal when “Power-On-Reset” is activated.•