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Before You Call For Service
Countertop Microwave Oven
24
Questions?
Use this
problem
solver
PROBLEM POSSIBLE CAUSE
OVEN WILL NOT • A fuse in your home may be blown or the circuit breaker tripped.
COME ON Replace fuse or reset circuit breaker.
• Unplug your microwave oven, then plug it back in.
•
Make sure 3-prong plug on oven is fully inserted into wall receptacle.
CONTROL PANEL • Door not securely closed.
LIGHTED, YET OVEN
• START must be pressed after entering cooking selection.
WILL NOT START
• Another selection entered already in oven and CLEAR/OFF not
pressed to cancel it.
•
Make sure you have entered cooking time after pressing TIME COOK.
• CLEAR/OFF was pressed accidentally. Reset cooking program and
press START.
• Make sure you entered food weight after pressing AUTO DEFROST.
“SENSOR ERROR” • During Popcorn, Beverage, Reheat, Chicken/Fish, Potato or
APPEARS ON Vegetable program, the door was opened before steam could be
DISPLAY detected. Close the door, press CLEAR/OFF and begin again.
• Steam was not detected in maximum time. Use Time Cook to heat
for more time.
“LOCKED” APPEARS • The control panel has been locked. (When the control panel is
ON DISPLAY locked an “L” will be displayed.) Press and hold CLEAR/OFF for
about 3 seconds to unlock the control panel.
FOOD AMOUNT TOO • Sensor Reheat is for single servings of recommended foods. Use
LARGE FOR SENSOR Time Cook for large amounts of food.
REHEAT
• Steam or vapor escaping from around
the door.
• Light reflection around door or outer case.
• Dimming oven light and change in blower
sound may occur while operating at power
levels other than high.
• Dull thumping sound while oven is
operating.
• Turntable starts and stops automatically
during Popcorn.
• Some TV/radio interference might be
noticed while using your microwave oven.
It’s similar to the interference caused by
other small appliances and does not indicate
a problem with your oven. Plug the
microwave into a different electrical circuit,
move the radio or TV as far away from the
microwave as possible or check the position
and signal of the TV/radio antenna.
All these things are normal with your microwave oven:
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