USER MANUAL
Before using the TV, please read this manual
thoroughly and retain it for future reference.
ENGLISH
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Copyright Statement
© 2018 Hisense Company Ltd. All Rights Reserved.
All material in this User Manual is the property of Hisense Company Ltd. and its subsidiaries, and is protected under
US, CANADA,
MEXICO and International copyright and/or other intellectual property laws. Reproduction or transmission
of the materials, in whole or
in part, in any manner, electronic, print, or otherwise, without the prior written consent of
Hisense Company Ltd. is a violation of Hisense
Company Ltd. rights under the aforementioned laws.
No part of this publication may be stored, reproduced, transmitted or distributed, in whole or in part, in any manner,
electronic or
otherwise, whether or not for a charge or other or no consideration, without the prior written permission of
Hisense Company Ltd.
Requests for permission to store, reproduce, transmit or distribute materials may be made to one of the following
addresses:
USA: Hisense USA Corporation
7310 McGinnis Ferry Road
Suwanee, GA 30024
CANADA: Hisense Canada Co., Ltd
2283 Argentia Road, Unit 16
Mississauga, ON, Canada
L5N 5Z2
MEXICO: Hisense Mexico S. de R.L. de C.V.
Blvd. Miguel de Cervantes Saavedra No 301
Torre Norte Piso 2, Col. Ampliación Granada
Miguel Hidalgo, Ciudad de México, C.P. 11520
Hisense, and any and all other Hisense product names, logo’s, slogans or marks are registered trademarks of Hisense
Company Ltd.
and its subsidiaries. All other trademarks are the property of their respective holders.
©2018. All rights reserved. Hisense and the Hisense logo are registered trademarks of Hisense. Other brand and
product names are
registered trademarks of their respective owners.
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Disclaimer Page
**Notwithstanding anything to the contrary, including in any or all descriptions, representations, statements or other
communications related to this Hisense device (hereinafter “Device”) made in any form whatsoever and at any time,
some or all of the pre-installed, or subsequently installed Application Services may not be available or capable of
functioning as intended by the provider of the Application Services in any or all usage areas for reasons outside of
Hisense’s control, including but not limited to, Internet access, local service limitations, etc. Any purchase or use
of the Device, including any Application Services, is purely at the user’s risk. Application Services are provided on
an as-available basis without warranties of any kind, either expressed or implied, that the Application Service will
be
uninterrupted or error-free, including but not limited to vagaries of weather, disruption of Service, acts of God,
warranties
of title, local or regional limitations, no infringement, NOR IMPLIED WARRANTIES OF MERCHANTABILITY
OR FITNESS
FOR A PARTICULAR PURPOSE. No advice or information given by Hisense, providers, affiliates, or
contractors or
their respective employees shall create such a warranty. Hisense specifically disclaims responsibility for
any or all
Application Services from functioning at any time, and by purchasing the Device, you accept such disclaimer
without
any claim on Hisense. You are solely responsible for providing an active and working connection to the
Internet, along
with any and all hardware and/or software necessary to use the Hisense Device as intended.
Disclaimer:
Images throughout this document are for illustrative purposes only and may differ from the actual product.
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Content
Content ...............................................................................................................3
Connecting Devices to your TV ........................................................................6
Connecting an antenna, cable set-top box or satellite receiver ................................................6
Connecting a satellite receiver, DVD player or other audio visual (AV) devices with a
composite video cable (yellow/red/white)..................................................................................6
Connecting an AV device with an HDMI cable .......................................................................... 7
Connecting a headphone ..........................................................................................................7
Connecting a USB device .......................................................................................................... 8
Connecting speakers or other audio receivers .......................................................................... 8
Connecting a digital sound bar to use Audio Return Channel (ARC)........................................9
Connecting Your TV to a Wireless or Wired Network ...................................10
Connecting to a wireless network ............................................................................................10
Connecting to a wired (Ethernet) network................................................................................10
Using Your TV Remote Control .......................................................................12
Buttons on your TV remote ....................................................................................................... 12
Remote control range information ............................................................................................ 12
Begin using your remote ..........................................................................................................13
Pairing the Remote Control ......................................................................................................13
Other ........................................................................................................................................14
Completing the First-Time Setup Menu .........................................................15
Shortcuts Instructions .....................................................................................17
Turning your TV on or off .......................................................................................................... 17
Using the Live TV .....................................................................................................................17
Using shortcuts ........................................................................................................................18
Home .................................................................................................................19
Getting familiar with the Home screen .....................................................................................19
Menu ..................................................................................................................20
Using the Menu ........................................................................................................................20
Picture ......................................................................................................................................20
Sound .......................................................................................................................................21
Channels ..................................................................................................................................22
Parental Controls ...................................................................................................................... 22
Audio Only ...............................................................................................................................24
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TV Captions ............................................................................................................................. 24
Audio Language(MTS) .............................................................................................................24
Sleep Timer ..............................................................................................................................24
Settings ....................................................................................................................................24
Help .......................................................................................................................................... 24
Settings .............................................................................................................25
Network ....................................................................................................................................25
Inputs .......................................................................................................................................25
Picture / Sound / Apps / Help / Parental Controls ....................................................................25
Alexa Voice Control .................................................................................................................. 25
Google Cast .............................................................................................................................25
Screen saver ............................................................................................................................26
Use Mode ................................................................................................................................. 26
Wake Up ..................................................................................................................................26
Setup Wizard ............................................................................................................................ 26
Storage & reset ........................................................................................................................26
About ........................................................................................................................................ 26
Date & time ..............................................................................................................................26
Timer ........................................................................................................................................26
Language .................................................................................................................................26
Keyboard .................................................................................................................................27
Home screen ............................................................................................................................ 27
Google .....................................................................................................................................27
Accessibility .............................................................................................................................27
RS232 Control ..........................................................................................................................27
Add accessory .........................................................................................................................27
Location ...................................................................................................................................27
Security & restrictions ..............................................................................................................27
Usage & Diagnostics ...............................................................................................................28
Add account ............................................................................................................................28
Apps ..................................................................................................................29
Installing an App ......................................................................................................................29
Removing an App ....................................................................................................................29
Moving App Icons around........................................................................................................29
Customizing the name of your TV ............................................................................................29
Media .................................................................................................................30
Panels that appear on the Media screen .................................................................................30
File formats that may be supported .........................................................................................30
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Browsing Content ..................................................................................................................... 30
Viewing Pictures as a Slideshow..............................................................................................30
Viewing Video ..........................................................................................................................30
Edit ...........................................................................................................................................30
Using Anyview Cast to mirror content from your device to the TV screen...............................31
Software updates for your TV ................................................................................................... 31
Quick Problem-Solving Tips ...........................................................................32
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Connecting Devices to your TV
You have several options for connecting your TV to different devices. The method you choose will be based upon the
type of cables you have and the available outputs on your device.
Connecting an antenna, cable set-top box or satellite receiver
To connect an antenna,cable set-top box or satellite receiver:
1. Connect one end of a coaxial cable (not included) to the
RF OUT
port on the antenna, cable or satellite box. If you
are using an antenna with twin-lead cable, you may need a 300-75 Ohm adapter (not provided) to connect it to the
back of your TV. Likewise, if you are using several antennas, you may need a combiner (not provided).
2. Connect the other end of the cable to the
ANT/CABLE
port on the side of TV.
3. Using your remote, select the
Inputs icon in Home screen and select
Channels
as the input source.
Connecting a satellite receiver, DVD player or other audio visual (AV)
devices with a composite video cable (yellow/red/white)
To connect an AV device with a composite video cable (not provided):
1. Use the audio and video cables to connect the composite video/audio ports of the external AV device to the
AV IN
ports of the TV. (Video = yellow, Audio Left = white, and Audio Right = red)
2. Plug the connected devices into the AV connectors on the TV before switching it on.
3. Using your remote, select the
Inputs icon in Home screen and select
Composite
as the input source.
or
ANT OUT
Cable Set top box
RF Out
EXTERNAL DEVICE
TV PORT
ANT/CABLE
AV OUT
Video
L
R
White (L)White (L)
Yellow (Video)Yellow or Green (Video)
Video Cable
Red (R)Red (R)
Audio Cable
TV PORTS
EXTERNAL DEVICES
DVD Player/Recorder
Video
Camera
Set-top box
Satellite Receiver
Satellite
antenna
cable
VCR
VIDEOVIDEOLR
AV IN
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Connecting an AV device with an HDMI cable
This 4K TV has three high-powered HDMI version 2.0 inputs that enable you to connect 4K Ultra-HD external devices.
For example,if you have an X-box or Blu-ray player that supports the 2.0 standard,more details will be transmitted to the
TV screen to maximize your entertainment experience.
Please refer to the User Manual that came with your device for step-by-step instructions.
To connect an AV device with an HDMI cable (not provided):
1. Use an HDMI cable to connect the HDMI output port of the AV device to the
HDMI
port of the TV.
2. Plug the connected devices into the
HDMI
port on the TV before switching it on.
3. Using your remote, select the
Inputs icon in Home screen and select the corresponding
HDMI
input.
NOTES
• Because the HDMI connector provides video and audio signals, it is not necessary to connect an audio cable.
• We strongly recommend to use HDMI Cable with 2 cores as shown in the figure.
Connecting a headphone
You can connect headphone (not provided) to the
AUDIO OUT
port on your TV. While the headphone
is connected, the sound from the built-in speakers
will be disabled.
NOTES
• Headphones with microphones are not supported.
• If "Headphone with Speakers" in the sound menu is selected manually, the headset and the whole machine will
have sound at the same time.
HDMI
HDMI
EXTERNAL DEVICES
DVD
Set-top Box
TV PORT
HDMI Cable
TV PORT
EXTERNAL DEVICE
Headphone
AUDIO
OUT
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Connecting a USB device
You can connect the USB devices such as hard
drives, USB sticks and digital cameras for browsing
photos, listening to music and watching recorded
movies.
1. Connect a USB device into the
USB
port.
2. Select the Media type on the
Media
screen. For
more information, see Media on page 30.
NOTES
• When connecting a hard disk or a USB hub, always connect the mains adapter of the connected device to the
power supply. Exceeding a total current consumption may result in damage. The USB1.1 and USB2.0 devices
maximum current consumption are 500mA.
• For individual non-standard high-capacity mobile hard disk, if its impulse current is greater than 500mA, it may
cause TV-rebooting or self-locking. So the TV does not support it.
• The USB port supports a voltage of 5V.
Connecting speakers or other audio receivers
To connect speakers or other audio receivers with an audio cable (not provided):
1. Use an audio cable to connect the digital audio in port of the audio receiver device to the
DIGITAL AUDIO OUT
port of the TV. Another option is to use an RCA Y-cable (1/8”-stereo mini to L/R phono) to connect an analog sound
system to the
AUDIO OUT
port of the TV.
2. Plug the connected devices into the main power socket before switching on the TV..
TIP:
If you prefer to use Audio Return Channel, then see Connecting a digital sound bar to use Audio Return Channel
(ARC) on page 9.
NOTES
• When a digital audio system is connected to the
DIGITAL AUDIO OUT
port, decrease the TV and system volume.
• You can connect the
DIGITAL AUDIO OUT
port on the back of the TV to the Optical port on the Amplifier. Then go
to the
Settings
/
Menu
>
Sound
>
Advanced Audio
>
Digital Audio Out
to select
Dolby Digital
to receive the
Dolby Digital audio.
TV PORTS
EXTERNAL DEVICE
USB
DC 5V 1A(MAX)
USB
DC 5V 0.5A(MAX)
EXTERNAL DEVICES
Powerless
Bass Speaker
Speaker
Digital Sound Bar
Audio Amplifier
DIGITAL
AUDIO OUT
TV PORTS
Audio Cable
White(L)
Red(R)
Audio Cable
AUDIO
OUT
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Connecting a digital sound bar to use Audio Return Channel (ARC)
If you’d like to use the Audio Return Channel (ARC) feature to have sound sent from the TV back down an HDMI cable
to a digital sound bar, then you will need to connect the cable to the
HDMI / ARC
port. By using this feature, you will
also be able to control the sound bar with your TV remote instead of using multiple remotes for each device.
To connect a digital sound bar with an HDMI cable (not provided):
1. Connect the cable that’s attached to the sound bar to the
HDMI / ARC
port on the TV.
2. Turn on the sound bar by pressing the Power button.
3. Press the
[
]
button on your remote and select the
Settings
icon, then go to
Sound
>
Speaker
.
4. Select the
ARC
option.
NOTES
• Only digital sound bars that require a wired connection are compatible with the TV.
• If the device has an Input Selector feature then make sure to change it to TV.
• 5.1 CH (channel) audio is available when the TV is connected to an external device that supports a 5.1 channel
surround sound. You can go to the
Settings
/
Menu
>
Sound
>
Advanced Audio
>
Digital Audio Out
to select
Dolby Digital Plus
to receive the 5.1 channel audio. You will need to also go into the sound or audio settings of
your device to ensure it is set to 5.1 Channel output. It may read ‘Bitstream’, ‘RAW’ or ‘Digital’
.
HDMI
ARC
HDMI
EXTERNAL DEVICE
TV PORT
HDMI Cable
Digital Sound Bar
Audio Amplifier
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Connecting Your TV to a Wireless or Wired Network
You have the option to connect your TV to a wireless or wired network to access the Internet. For more information about
the network settings on TV, see Network on page 25.
Connecting to a wireless network
Our built-in wireless LAN adapter supports the IEEE 802.11 ac/b/g/n communication protocols and we recommend that
you use an IEEE 802.11n or IEEE 802.11ac router. When you play a video over an IEEE 802.11 b/g connection, the
video may not play smoothly.
NOTES
• You must use the built-in Wireless LAN Adapter to use a wireless network because the set does not support an
external USB network adapter.
• To use a wireless network, your TV must be connected to a wireless IP sharer. If the wireless IP sharer supports
Dynamic Host Configuration Protocol (DHCP), your TV can use a DHCP or static IP address to connect to the
wireless network.
• Select a channel for the wireless IP sharer that is not currently being used. If the channel set for the wireless IP
sharer is currently being used by another device nearby, this will result in interference and communication failure.
• If you apply a security system other than the systems listed below, it will not work with the TV.
• If Pure High-throughput (Greenfield) 802.11N mode is selected and the Encryption type is set to WEP, TKIP or
TKIP-AES (WPS2 Mixed) for your Access Point (AP), then the TV will not support a connection in compliance with
these Wi-Fi certification specifications.
• If your access point (AP) supports Wi-Fi Protected Setup (WPS), you can connect to the network via Push Button
Configuration (PBC) or PIN (Personal Identification Number). WPS will automatically configure the SSID and WPA
key in either mode.
Connecting to a wired (Ethernet) network
You can attach your TV to your LAN in one of the three following ways:
Option 1
You can attach your TV to your LAN by connecting the
LAN
port on the back of your TV to an external modem using a
Cat 5 LAN cable. See the illustration below.
Wireless Adapter
built-in the TV set
LAN Cable
Wireless Router
The LAN Port on the Wall
External Modem
(ADSL / VDSL / Cable TV)
The Modem Port on the Wall
Ethernet Cable Modem Cable
LAN
TV PORT
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Option 2
You can attach your TV to your LAN by connecting the
LAN
port on the back of your TV to an IP Sharer which is
connected to an external modem. Use an Ethernet cable for the connection. See the illustration below.
Option 3
Depending on how your network is configured, you may be able to attach your TV to your LAN by connecting the
LAN
port on the back of your TV directly to a network wall outlet with an Ethernet cable. See the diagram below.
If you have a Dynamic Network, you should use an ADSL modem or router that supports Dynamic Host Configuration
Protocol (DHCP). Modems and routers that support DHCP automatically provide the IP address, subnet mask, gateway,
and DNS, so you don’t have to enter them manually. Most home networks are Dynamic Networks.
Some networks require a Static IP address. If your network requires a Static IP address, you must enter the IP address,
subnet mask, gateway, and DNS values manually on your TV’s Cable Setup Screen when you set up the network
connection. To get the IP address, subnet mask, gateway and DNS values, contact your Internet Service Provider (ISP).
NOTE
• You can use ADSL modems that support DHCP if your network requires a static IP address. ADSL modems that
support DHCP also let you use static IP addresses.
External Modem
(ADSL / VDSL / Cable TV)
The Modem Port on the Wall
Modem Cable
IP Sharer (Router)
(with DHCP server)
Ethernet Cable
Ethernet Cable
LAN
TV PORT
The LAN Port on the Wall
Ethernet Cable
LAN
TV PORT
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Using Your TV Remote Control
Buttons on your TV remote
NOTE
• The buttons are only for reference, actual remote may vary in appearance.
Remote control range information
The remote control can work at a distance of up to 26 feet in front of the TV set.
It can work at a 30 degree horizontal or vertical angle.
Quick access buttons to apps or
to some functions
D-pad (up / down / left / right
navigation buttons)
The button for the Menu
Volume (up / down)
Power on / off
Microphone / Power indicator
Turn on the virtual keyboard
Media content control function
button
Channel (up / down)
Set the audio language
(Multi Track Sound))
OK / Conrmation button
Display the Home screen
Mute and restore sound
Turn Closed Caption on / off
Return to the previous place in
the menu or app
Voice control of TV
Live TV
Choose to leave the Video
description feature on / off
(Narration)
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Begin using your remote
1. Slide the back cover to open the battery compartment of the remote control.
2. Insert two AAA size batteries. Make sure to match the (+) and (-) ends of the batteries with the (+) and (-) ends
indicated in the battery compartment.
3. Replace the battery compartment cover.
NOTES
• Discard batteries in a designated disposal area. Do not throw them into a fire.
• Remove old batteries immediately to prevent them from leaking into the battery compartment.
• If you do not intend to use the remote control for a long time, remove the batteries.
• Battery chemicals can cause a rash. If the batteries leak, clean the battery compartment with a cloth. If chemicals
touch your skin then wash it immediately.
• Do not mix old and new batteries.
• Do not mix alkaline, standard (carbon-zinc) or rechargeable (NiCd, NiMH, etc.) batteries.
• Do not continue using the remote if it gets warm or hot.
• Call our Support Center immediately on the support website.
Pairing the Remote Control
1. Pair the remote to the TV after you power it on. Keep the remote control within 20 feet from the TV. Press and hold the
[
]
button at least 3 seconds to start pairing.
2. If the remote paired successfully then a confirmation will display on the screen. If it did not pair successfully then an
'unsuccessful' message will display. Repeat step 1.
NOTES
• If an unknown error occurred with the remote then it could have been caused by interference. Try to remove
what's causing the interference and pair it again.
• If an unknown error occurred in the remote control while the battery power is normal, you can take out the batteries
and press any key for 1~2 seconds, then the remote control can work normally.
• The remote cannot be paired to the TV while the TV is in standby mode.
1 2 3
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Other
Program your universal cable or satellite remote control to operate your new television (only for
USA)
If you would like to program your other household remote controls to your new television,please refer to the User’s
Manual supplied by your Cable or Satellite provider. The Cable or Satellite providers’ User’s Manuals should include
instructions on how to program their remote to your television.
A list of codes for the most common Cable and Satellite providers are listed below. Use the code that is associated with
your Cable or Satellite provider (if applicable).
DIRECTV
0178, 10178, 10019, 10748, 11314, 11660, 11710, 11780, 12049, 10171, 11204, 11326, 11517, 11564, 11641, 11963,
12002, 12183
Time Warner Cable
386, 0178, 10178, 400, 450, 461, 456, 0748, 1463, 0463, 10463
Comcast
0178, 10178, 10463, 11463, 10748, 11314, 11660, 10171, 11204, 11326, 11517, 11641, 11780, 11785, 11892, 11963,
12002
Cox Communications
0178, 10178, 1326, 1463
Dish Network
505, 627, 538, 720, 659
If the code associated with your Cable or Satellite provider is not listed, does not work or you cannot locate the
instructions to program your remote, call your local Cable or Satellite provider’s customer service center.
If your Cable or Satellite provider does not have a code available, please contact us.
Using your cable set-top box or satellite receiver remote as a ‘universal’ remote
If you prefer to use your Cable Set-top Box or Satellite Receiver Remote as a ‘Universal Remote’, then visit the Support
page to view a list of the codes.
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Completing the First-Time Setup Menu
Press the
[
]
] button on the remote to turn on the TV.
After the splash screen that displays the logo appears, begin the first-time setup menu.
Screen Task
Welcome
Using the D-pad arrows of your remote, choose your
Language
.
End User License
Agreement
Choose
Accept
or
View HIsense End User License Agreement
.
Set up your TV
with an Android
phone or tablet?
Choose Yes or Skip.
Select your Wi-Fi
network
If your TV does not automatically detect an Ethernet connection, then use a wireless network.
Select your network from the list that displays, input the password. Also you can add a hidden
network.
Terms of Service
Choose
Accept
or view these services.
Location
Choose Yes or No.
Help improve
Android
performance
Choose Yes or No.
Choose a name
for your TV
Choose a name for your TV or enter custom name.
Select your
country
Using the D-pad arrows of your remote, choose your country.
Select your time
zone
Using the D-pad arrows of your remote, choose your time zone.
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Screen Task
Register your TV
Registering helps keep your product humming with software updates, product support and our
warranty.
Setup is
Complete
• Select
Home Mode
(which appears by default).
NOTE
•
Store Mode
and
Store Mode (Video Demo Only)
should only be selected by Retailers who
plan to demonstrate the TV.
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Shortcuts Instructions
You can use shortcuts on the remote control for fast operation.
Turning your TV on or off
To turn your TV on:
1. Connect the power cord to the back of the TV, then plug the power cord into an AC outlet.
2. When the TV is powered on, press the
[
]
button on the remote to turn on
TV.
To turn your TV off, press the
[
]
button on the remote.
NOTES
• When your TV is in standby mode, it is still consuming power. To completely disconnect power, please remove the
plug from the AC outlet.
• If your TV does not receive an input signal for several minutes, it automatically goes into standby mode.
Using the Live TV
To view broadcast programs, press the
[TV]
button on your remote.
Channel search guide
When you select
Channels
as input, if no TV channels were saved before, you will be prompted to do a channel search.
You can also go to
Menu
>
Channels
to change the channel settings.
Launch Live TV
After channel scaning is done for the first time, the screen will display LiveTV operating tutorial, including: how to Load
info Bar, how to load the channel list and so on.
[ Up
]
Load info bar
[ OK ]
Load channel list
[
]
Load onscreen menu
[
]
Jump to previous channel
Viewing channel information
As you use the
[
CH
/ ]
button on your remote to scroll through channels, an information banner appears on the
top of the screen.
The information banner displays the following information:
1. Channel number
2. Lock status
3. Input
4. Program name
5. Show identification
Jan 10,Wed. 10:10 PM
Antenna
│DTV │ 1080i SD │ 4:3 │ Not Rated
│CC │1/2 Unknown Stereo MEPG
1:00 AM - 4:00 AM AT06 1080i
AT05 1080i
10:00 PM 1:00 AM
1
6
7
2 3 4 5
8 9
AT05-2
5-2
10
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6. Channel name
7. Current date and time
8. Beginning and end time of the next program
9. Start/Stop time progress bar of the current program
10. Prompt
If you are watching a particular channel, you can also press the
[ Up
]
button of your remote to view channel information.
Viewing a channel list
After you have done an automatic channel scan (if you’re using an antenna) or receiving your channels through a cable
provider, you can view your list of channels by pressing
[OK]
on your remote.
You will see the channel list display on the right side of the screen.
Creating a Favorite List
To quickly access your most-watched channels, you can create a Favorite List in one of two ways.
• The first way is to create your Favorite List in Menu:
1. Press the
[
]
button to access the
Menu
in Channels source.
2. Select
Channels
>
Favorite List
.
3. Using the
[Up / Down]
buttons of your remote, select a channel and press
[OK]
button.
• The second way is to create your Favorite List in channel list:
1. Press the
[OK]
button to call out the channel list in Channels source.
2. Select a channel and add it by using the
[
]
button. About the details of how to use the
[ ]
button, you can
see Virtual keyboard on page 18.
A heart-shaped indicator will appear beside the channel as confirmation that it has been successfully added.
Viewing your Favorite list
To view channels that you’ve added to your Favorite List simply press
[OK]
on your remote to call out the channel list.
The channel list appears on the right side of the screen and heart-shaped icons are shown next to the channels that
make up your Favorite List. You can press the
[Left / Right]
buttons to switch the channel list (
Antenna
or
Cable
) ,
Favorite
and
History
list.
Using shortcuts
Google Assistant
You can press the
[
]
button to turn on your Google Assistant, use your voice to ask it questions, tell it to do things.
Virtual keyboard
You can call out the numeric virtual keyboard by pressing
[
]
button. Then press the
[Up / Down]
buttons to switch
between the Number pad and the Special function (Red / Green / Yellow / Blue) buttons.
You can press
[
]
button to call out the media content control function virtual keyboard. And you can Play / Pause /
Fast backward / Fast forward / Stop playback the media content by using this keyboard.
Closed Caption (CC)
You can switch among OFF, ON and CC ON when mute.
Narration (NRT)
You can switch between Video Description On and Video Description Off.
Audio Language (MTS)
You can choose the audio language in DTV mode and you can set MTS for Mono, Stereo or SAP in ATV mode.
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Home
Getting familiar with the Home screen
The simple design of the
Home
screen menu makes it easy to navigate. It serves as the central location to access
Notifications
,
Apps
,
LiveTV
,
Inputs
,
Media
and
Settings
.
To access the Home screen, press the
[
]
button on your remote control and use the D-pad to make your selection.
Indicators and Icons on the top of the Home screen
Google Search:
You can search movies, TV, and more by speaking or typing.
Notifications:
Notifications can come from the system, an external device, an application, the media player etc.
Inputs:
Select the Input source depending on the device you have connected to your TV.
Settings:
Settings lets you configure the TV, set app options, add accounts, and change other preferences.
Time:
You can always view the current time at the top right corner of the Home screen.
If your TV is connected to the Internet through a wireless connection, then an icon
will display at the top right corner
of the screen. This location makes it very convenient for you to determine if you still have Internet connectivity as you
use the TV.
Names of sections that appear on the Home screen
The Home screen displays the following section names:
•
Apps
•
Live TV
•
Feature Apps
•
Media
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Menu
Your TV comes with many TV setting features to allow you to customize the picture based on your viewing preference
and environment. As you navigate throughout different screens to access settings, some of the indicators appear as
words On and Off
.
Using the Menu
You can press the
[
]
button to access the
Menu
in TV mode.
The
Menu
consists of the following settings:
•
Picture
•
Sound
•
Channels
•
Parental Controls
•
Audio Only
•
TV Captions
•
Audio Language(MTS)
•
Sleep Timer
•
Settings
•
Help
In each menu, you can:
Press the
[Up / Down]
buttons to select an item.
Press the
[OK]
buttons to enter the sub-menu or to set on or off.
Press the
[Left / Right]
buttons to adjust the value.
Press the
[
]
button to return to the previous menu.
Picture
BackLight:
Adjust Local Dimming, Backlight Level, Automatic Light Sensor and Minimum Backlight to change the
overall brightness of the screen.
•
Local Dimming:
Enable the TV to automatically adjust the backlight by sections according to the changes in the
image and increase the contrast.
NOTE
• Some models don’t support this function.
•
Backlight level:
Adjust how bright you want images to appear, lower settings create darker images.
•
Automatic Light Sensor:
Enable the TV to automatically adjust the picture settings according to the amount of
ambient light in you room.
•
Minimum Backlight:
Adjust the lower point of the dynamic backlight adjustment scope. This is a money-saving
feature because it reduces power consumption.
Picture Mode:
If you’d like to configure the settings for your picture, then there are seven types of picture modes
available:
Vivid
,
Standard
,
Energy Saving
,
Theater
,
Game
,
Sport
and
Calibrated
.
Once you choose the mode, you can adjust the picture based on the following settings:
Contrast:
Adjust the Contrast level to increase or decrease how bright images appear.
Brightness:
Adjust the Brightness level to generate lighter or darker images.
Color:
Adjust the color intensity of the picture for a more vibrant image.
Tint:
Adjust the colors from a green to magenta tint to view the natural skin tones of people on the screen.
Sharpness:
Adjust how sharp or soft edges of images appear.
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Advanced Settings:
Adjust advanced picture settings based on your viewing preference.
•
Overscan:
Change the video size settings to slightly crop the edges of the displayed image.
•
Color Temp:
Select a preset color temperature. Adjust how warm(red) or cool(blue) the white areas of an image
appears.
•
Motion Enhancement:
This setting minimizes afterimages that are left on the screen when viewing fast-moving
objects. You can adjust it from Off, Custom, Film, Clear, Standard or Smooth. A Smooth setting will produce a
smoother picture whereas a Clear setting will result in a picture that has less judder (shaking).
NOTE
• Some models don’t support this function.
•
Digital
Noise Reduction:
Improve how clear the picture appears by reducing noise.
•
HDMI Dynamic Range:
Adjust the HDMI signal range to be more suitable for the content.
(
HDMI mode only
)
•
Active Contrast:
Automatically darken dark areas and lighten light areas of images to see more details.
•
Color Space:
Change the range of colors the TV displays.
NOTE
• Some models don’t support this function.
Expert Settings:
Adjust the color space and Gamma to best suit the content you're viewing.
•
Color Tuner:
Adjust the Hue, Saturation and Brightness of color settings.
•
White Balance:
Adjust the intensity of red, green and blue lights to view the true colors of all images in the
picture.
•
Gamma Adjustment:
Adjust the Gamma to choose how the TV will respond to the content grayscale. In a dark
room choose a Higher number like 2. In a brighter area select a Lower number like 0. In general, 1 is normally
recommended.
NOTE
• Some models don’t support this function.
•
Gamma Calibration:
Adjust selected Gamma curve.
•
RGB Only Mode:
View images based on default settings or choose the color red,blue or green.
Aspect Ratio:
Adjust the Aspect Ratio to stretch or zoom in on your picture. You can choose from the following
settings:
Auto
,
Normal
,
Zoom
,
Wide
,
Direct
,
Dot-By-Dot
,
Panaramic
or
Cinema
.
HDMI 2.0 Format:
Match the connected device output format. You can select
Standard format
and
Enhanced
format
in HDMI mode. Enhanced format for devices of 4K@50/60Hz (YCbCr4:4:4, YCbCr4:2:2).
Apply Picture Settings:
Adjust current picture mode to apply to all sources or just current source.
Reset Picture Settings:
Reset current picture settings to factory mode.
Sound
System Sound:
S
Sound Mode:
Select a preset sound mode to suit the type of content you are listening to:
Standard
,
Theater
,
Concert Hall
,
Speech
,
Late night
and
Sports
.
Once you choose the mode, you can adjust the audio based on the following settings:
Speakers:
Select the speakers which you want to use:
TV Speaker
,
ARC
,
SPDIF
, or
BT Sound Bar
.
Total Sonics:
Optimizes overall sound quality by increasing bass, making dialog clear and natural, and
widening the sound field.
Total Surround:
Provides surround sound experience with psycho-acoustic processing to place
sounds beside, behind, and above the viewer. For best results use with Total Sonics.
Total Volume:
Maintains consistent loudness levels from wide dynamic range programs, loud
commercials, and channel or input changes.
Wall Mount Setup:
Automatically optimize the sound based on the position of the TV.
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Advanced Audio:
Tune the audio settings and quality of the TV.
•
Balance:
Adjust the left and right speaker strength to optimize audio for a specific location.
•
Digital Audio Out:
Select the digital audio output format that best suits the audio device type. For example,
choose
Dolby Digital Plus
if you have an AV device which supports Dolby Digital Plus 5.1. Choose
PCM
if you
have an amplifier that does not support Dolby Digital technology.
NOTE
• When connected the TV with optical, Dolby Digital Plus is not suggested.
•
Digital Audio Delay:
Adjust the digital audio output delay time to sync sound from an external speaker with the
images on the TV.
•
Lip Sync:
Synchronize the displayed image with the audio output.
•
Equalizer:
Boost the volume at different frequencies.
•
Preferred Audio Language:
Set the default audio output language for the type of digital broadcast content that
you’re viewing.
•
Headphone Mode:
Disable the TV speaker when you are using a sound bar, ARC or any other external audio
amplifiers.
•
Headphone Volume:
Change the way audio is sent through the type of device that's connected to your TV Audio
Out port.
Reset Audio Settings:
Reset current audio settings to factory mode.
Channels
Tuner Mode:
Select if you receive TV channels over the air (antenna) or through a cable set top box.
Auto Channel Scan:
Automatically scan for channels.
Manual Channel Scan:
Type in a channel to add it manually to your TV.
Channel Skip:
Skip selected channels from your Channel List.
Favorite List:
Add Channels to your Favorite List.
Parental Controls
The Parental Controls setting allows you to block content that is not appropriate for children to watch.
Turning Parental Controls On
1. Go to
Locks
.
2. Press the
[OK]
button on your remote, a Create PIN window displays. Using the D-pad on your remote, create the
password.
3. Press the
[OK]
button to turn the locks On.
You will see the other Parental Controls settings change from a greyed out state to highlighted. When this occurs, begin
adding other settings to the
Block Time
,
Channel Block
,
Program Block
,
Input Block, App Block, Change PIN
or
Restore Parental Control Defaults
features.
Block Time:
Block all channels and programs during selected periods of time.
Channel Block:
Block selected channels.
Program Block:
Block programs by ratings. For more information about Ratings, See Description of U.S. TV Ratings
on page 23.
•
Open V-Chip:
Turn this On to automatically block programs based on the US rating.
•
Block Unrated:
Block or unblock unrated movies.
Input Block:
Block selected inputs.
App Block:
If an app that you want to restrict doesn’t appear here then check the Parental Controls settings in the
app.
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Change PIN:
Change the PIN that you use to access Parental Controls.
NOTE
• If you forget your password, call the
Consumer Electronics Care Center
.
Restore Parental Control Defaults:
Reset Parental Controls back to the factory setting.
Description of U.S. TV Ratings
Content Defined as
A
All
D
Suggestive dialog
L
Coarse or crude language
S
Sexual references
V
Violence
FV
Fantasy violence
Description of Age-based Ratings
Age Defined as
TV-Y
All children
TV-Y7
Directed to older children
TV-G
General audience
TV-PG
Parental Guidance Suggested
TV-14
Parents strongly cautioned
TV-MA
Mature Audiences Only
US Movie Ratings
Rating Defined as
G
General audience
PG
Parental Guidance suggested
PG-13
Parents strongly cautioned
R
Restricted
NC-17
No one 17 and under permitted
X
A rating that has now been superseded by NC-17
Canadian English Ratings
Rating Defined as
C
Children
C8+
Children 8 years and older
G
General programming that is suitable for all audiences
PG
Parental Guidance
14+
Viewers 14 years and older
18+
Adult Programming
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Canadian French Ratings
Rating Defined as
G
General (appropriate for all ages and must contain little to no violence or sexual content)
8ans+
General but inadvisable for young children(could contain scenes disturbing to children under eight).
Recommended for viewing with parent.
13ans+
Programming is appropriate for children 13 and older and may contain moderate violence, language
and some sexual situations.
16ans+
Recommended for children 16 and older and may contain strong violence, language and sexual
content.
18ans+
Programming intended for viewers that are 18 and older. Programming may contain extreme violence
and graphic sexual content/pornography.
NOTE
• All ratings that are higher than those you select are also blocked. For example, if you choose to block the PG-13
rating, then the higher ratings (R and NC-17) are automatically blocked too.
Audio Only
When you select this option, the screen will not display the picture. You can only listen the audio. Press any button
except the
[
]
button,
[
VOL + / - ]
buttons and
[ ]
button to restore operation.
TV Captions
Closed Caption:
You can switch between
OFF
,
ON
and
CC ON when mute
in Channel mode.
Analog Closed Caption:
Select an Analog Closed Caption setting from
Off
,
CC1-CC4
,
Text 1-Text 4
.
•
CC1-CC4:
Closed Caption appears in a small banner across the bottom of the screen. CC1 is usually the “printed”
version of the audio. CC2-CC4 display content provided by the broadcaster.
•
Text1-Text4:
Closed Caption that covers half or all of the screen. Text1-Text4 display content provided by the
broadcaster.
•
Off:
To turn off the Analog Closed Caption.
Digital Closed Caption:
Select a Digital Closed Caption:
Off
,
Service1-Service6
.
Digital Caption Style:
There are two caption styles. One is the
As Broadcaster
, while the other is the
Custom
style
where you can adjust the Font Size, Font Style, Font Color, Font Opacity, Background Color etc.
Audio Language(MTS)
You can choose the audio language in DTV mode and you can set MTS for
Mono
,
Stereo
or
SAP
in ATV mode.
Sleep Timer
Set the sleep timer to automatically turn the TV off within a specified time: off, 10 Minutes, 20 Minutes, 30 Minutes, 40
Minutes, 50 Minutes, 60 Minutes, 90 Minutes and 120 Minutes.
Settings
Settings lets you configure the TV, set app options, add accounts, and change other preferences. For more information
about Settings, See Settings on page 25.
Help
TV Information:
View system information, including: Serial Number, Serial Code, Software Version etc.
Signal Diagnosis:
Perform self diagnosis to test sound, picture and connections.
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Settings
Network
Wi-Fi:
Turn on the Wi-Fi to access the Internet via a wireless network connection.
Connect via WPS:
If your access point (AP) supports Wi-Fi Protected Setup (WPS), you can connect to the network
via Push Button Configuration (PBC) or PIN (Personal Identification Number). WPS will automatically configure the
SSID and WPA key in either mode.
Add new network:
You can add wireless network.
Scanning always available:
Check to scan for networks even when Wi-Fi is turned off.
Anyview Stream:
Allow to view videos, images and music shared from another device in your network.
Not connected:
Configure network settings to connect to an available network.
Proxy settings:
Configure network settings to connect to an available network.
IP settings:
Configure the IP setting for your network connection.
Inputs
You can see the state of devices that the TV connected: Connected Input, Standby Input and Not connected Input.
Consumer Electronic Control (CEC)
HDMI control:
Allow the TV to control HDMI devices.
Device auto power off:
Power off HDMI devices with the TV.
TV auto power on:
Power on the TV with HDMI device.
NOTES
• HDMI cables must be used to connect HDMI CEC-compatible devices to your TV.
• The HDMI CEC feature of the connected device must be turned on.
• If you connect an HDMI device that is not HDMI CEC-compatible, all the HDMI-CEC Control features do not work.
• Depending on the connected HDMI device, the HDMI-CEC Control feature may not work.
Picture / Sound / Apps / Help / Parental Controls
See other chapters for more information about these settings. For example, for Picture settings, see Picture on page 20.
Alexa Voice Control
Use your voice to control the TV, other smart home devices, and more.
Voice Service Control:
Turn on and off Alexa service.
Voice Control Setup:
Set up accounts to use Alexa service.
Setup Checklist:
Check the current settings of Alexa and guide the user to set up
Things to try:
Show the main functions that the Alexa can support currently.
Google Cast
Enables you to extend your app to direct its streaming video and audio to the TV. Your app becomes the remote control
to play, pause, seek, rewind, stop, and otherwise control the media.
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Screen saver
Enables Screen saver when the TV is idle.
Use Mode
Set the TV to use in Home or Store Mode (Some models have a Store Mode with 4K Video).
Wake Up
Wake on LAN:
An application on your second screen with Wake on Wired LAN will turn on your TV when you use the
feature.
1. Your TV and the device must in the same LAN.
2. Click the screencast icon in the device's app (like YouTube). The device displays the ID of all available devices.
3. Click on your TV name, the TV opens the app or casts the contents on the app to the TV.
When the device casts the contents of app to the TV which in standby mode, the TV automatically boots.
Wake on Wireless Network:
An application on your second screen with Wake on Wireless will turn on your TV when
you use the feature. (See "Wake on LAN" for more details.)
Setup Wizard
Use the Setup Wizard for instructions to help you set up your TV.
Storage & reset
You can view the TV storage and also you can reset to the factory data.
About
You can view the version information, the status of network, and other information. You can also update the software
version or change the TV's name.
System update:
Device name:
Restart:
Date & time
Automatic date & time:
Set the current time based on the network.
Set date:
Set the date.
Set time:
Set the time.
Set time zone:
Select your time zone.
Use 24-hour format:
Set the time to display in a 12 or 24-hour format.
Timer
Sleep Timer:
Set the sleep timer to automatically turn the TV off within a specified time: off, 10 Minutes, 20 Minutes,
30 Minutes, 40 Minutes, 50 Minutes, 60 Minutes, 90 Minutes and 120 Minutes.
Power on timer:
Set the clock for the time you want the TV to turn On automatically.
Power off timer:
Set the clock for the time you want the TV to turn Off automatically.
Language
Adjust the default Language settings for the TV.
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Keyboard
Adjust the default Language settings for the keyboard.
Home screen
Customize channels:
Displays closed captions.
Enable video previews:
Enables broadcasted descriptive audio for visually impaired.
Enable audio previews:
Reads the menu items for visually impaired.
Reorder apps:
Improves contrast for visually impaired.
Reorder games:
Allow customization of spoken menu language.
Android TV Home:
Reads the menu items for visually impaired.
Android TV Core Services:
Improves contrast for visually impaired.
Google
Enables Screen saver when the TV is idle.
Accessibility
Captions:
Displays closed captions.
TV Captions:
Displays closed captions.
High contrast text:
Choose to leave the high contrast menu on or off.
Video Description:
Choose to leave the Video description feature on or off.
TalkBack:
Reads the menu items for visually impaired.
Switch Access:
Reads the menu items for visually impaired.
Kpad:
Reads the menu items for visually impaired.
Text to speech:
Reads the menu items for visually impaired.
RS232 Control
Enables Screen saver when the TV is idle.
Add accessory
Connect your Bluetooth devices (like a keyboard, a mouse, a soundbar etc.) to the TV.
Before you can use a Bluetooth device with your TV, you must first pair it.
1. Make the device you want to pair discoverable. See the documentation that came with your device to learn how to
make it discoverable.
2. The TV displays the ID of all available devices in range.
3. Click the ID of the Bluetooth device in the list on your TV to pair with it.
4. Follow the prompts to complete the pairing.
Location
Your TV can use different modes to access location information. Each mode uses different sources to estimate the TV’s
location.
Security & restrictions
Enables Screen saver when the TV is idle. Create restricted profile
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Usage & Diagnostics
Enables Screen saver when the TV is idle.
Add account
You can use multiple Google Accounts on your TV. You may also be able to add other kinds of accounts, depending on
your apps.
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Apps
Numerous factory-installed apps are available for you to choose from for your entertainment preferences.
Installing an App
To install an app from the
App Installer
:
1. From the Home screen, click on the
Apps
to select the
App Installer
icon.
2. Use the navigation buttons on your remote to select the app that you want to install.
3. Press the
[OK]
button on your remote.
To install an app from the
Opera TV
:
Even though your TV has numerous factory-installed apps, there may be others that you’d like to download.
1. From the Home screen, click on the
Apps
to select the
Opera TV
icon.
2. Navigate to the
SEARCH
tab.
3. Begin typing the name of the app. As you begin typing the first two to three letters the Opera Store suggests words
to quicken your search time.
4. Use the navigation buttons of your remote to select the app. A page displays that shows a written description of the
app.
5. Click on
OPEN
or
ADD TO FAVORITES
.
Removing an App
You can only delete apps that you’ve installed to the TV. Factory-installed apps can not be deleted.
To delete an app:
1. From the Apps screen, click on the
Uninstall
icon.
2. Use the navigation buttons on your remote to select the app that you want to remove.
3. Press the
[OK]
button on your remote. A dialog message displays that asks do you want to remove this app.
4. Click on
Uninstall
. A confirmation message displays and the icon is removed from the Apps list screen.
NOTE
• If an app is deleted, the information related to that app is also removed.
Moving App Icons around
Apps can not be moved around on the screen.
Customizing the name of your TV
If you have several TV’s in your home then you may want to customize the name of your TV. By giving your TV a name, it
will make it easier for you to identify it when connecting devices to the TV to stream or mirror content.
To customize the name of your TV:
1. Press the
[
]
button on your remote.
2. Press the
[ v ]
button on the D-pad to select
Settings
, press
[OK]
button to enter the Settings menu.
3. Go to
System
->
Advanced Settings
->
TV Name
.
4. Select
User Input
to bring up the keyboard and begin typing the name.
5. When you are finished, power off the TV and power it back on for the change to take effect.
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Media
Media is a central location for you to view or listen to different types of content (for example, your photos, music and
movies) through the following methods:
• A USB thumb drive or hard drive
• Compatible mobile phone, tablet or other personal devices: You can stream movies, music and photos that are
stored on Compatible personal device and play or view the content on your TV.
Panels that appear on the Media screen
The Media screen displays five panels:
Picture
,
Video
,
Music,
All
and
Search
.
File formats that may be supported
NOTE
• Due to differences in programming tools and other factors, some of the file formats that are listed may or may not
be supported.
Medium File Format
Video
.avi (MPEG2, Divx), .mkv (Divx), .mpeg (MPEG2)
Picture
.JPEG
Music
.mp3
Browsing Content
To browse through content based on the type that you wish to access:
1. Navigate to the appropriate menu tab on the screen and select
Picture
,
Video
,
Music,
All
and
Search
.
2. Click on the name of the folder that contains your content.
3. Make your selection to play or view the content.
If you want to close out of the Media center, then press the
[EXIT]
button or
[BACK]
button on your remote.
Viewing Pictures as a Slideshow
To view pictures in a slideshow:
1. Press the
[
]
button on your remote.
2. Click on
Repeat Mode
, and select
All
.
3. Back to the menu, click on
Interval
, and select the time.
4. Press the
[OK]
button, the slideshow of your pictures begins.
To stop the slideshow, press the
[OK]
button on your remote and press it again to restart it.
Viewing Video
To stop or restart the video, you can press the
[OK]
button on your remote. You can use the navigation buttons of your
remote to control the video.
Edit
By operating this option, you can add a tile, including add an input, add an app and add a channel.
Using the [
v
/ v
] buttons of your remote to change or remove it, also you can select
Reset
to return your operation.
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Using Anyview Cast to mirror content from your device to the TV screen
The Anyview Cast is an app that enables you to share (or cast) a video, audio or image from your Android-based device
to the TV.
From your tablet or phone
To mirror content from your tablet or phone to the TV:
1. Press the
[
]
button on your remote, press the
[ v ]
button on the D-pad to select
Settings
, press
[OK]
button to
enter the Settings menu. Go to
Network
>
Network Configuration
and select
Wireless
.
2. Press the
[ INPUT ]
button on your remote and select the
Anyview Cast
.
3. Turn on the wireless display function on your Android-based device.
NOTE
• Some Android-based devices may not support casting.
4. Find your TV in the list of devices that displays and select it.
5. Wait for the Creating Connection progress bar to complete on the TV screen and the video or image will display in a
moment.
Software updates for your TV
The software (also referred to as firmware) is part of what powers your TV. We will provide software updates to
continuously enhance your TV and correct any issues that may impact your user experience; therefore, we recommend
that you keep your TV connected to the Internet to receive updates when they are available.
You can choose to receive updates manually or check for software updates and install them manually.
Checking for the latest firmware
To manually check for the latest firmware:
1. Using your remote, press the
[
]
button.
2. Press the
[ v ]
button on the D-pad to select
Settings
, press
[OK]
button to enter the Settings menu.
3. Go to
Support
>
Check Software Upgrade
.
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Quick Problem-Solving Tips
When you experience an issue with your TV, turn it off and on again. If this does not resolve the problem, then refer to
the tips below. If the problem is still not resolved, then contact us.
ISSUES POSSIBLE SOLUTIONS
No sound or picture
• Check if the power cord is plugged into a powered AC outlet.
• Press the
[
]
button on the remote control to activate the unit from ‘Standby’
mode.
• Check to see if the LED light is on or not. If it is, then the TV is receiving power.
I have connected an external
source to my TV and I get no
picture and/or sound
• Check for the correct output connection on the external source and for the
correct input connection on the TV.
• Make sure you have made the correct selection for the input mode for the
incoming signal.
When I turn on my TV, there is a
delay for a few seconds before
the picture appears. Is this
normal?
• Yes, this is normal. The TV is initializing and searching for previous setting
information.
The picture is normal but there is
no sound
• Check the volume settings.
• Check if ‘Mute’ mode is set to On.
Sound but no picture or black
and white picture
• If the picture is black and white, unplug the TV from the AC outlet and replug it
after 60 seconds.
• Check that the Color is set to 50 or higher.
• Try different TV channels.
The sound and/or picture is
distorted or appears wavy
• An electric appliance may be affecting the TV. Turn off any appliances that are
nearby and move it farther away from the TV.
• Insert the power plug of the TV set into another power outlet.
The sound and picture is blurry
or cuts out
• If using an external antenna, check the direction, position and connection of the
antenna.
• Adjust the direction of your antenna or reset or fine tune the channel.
A horizontal or vertical stripe
appears on the picture and/or
the picture is shaking
• Check if there is an appliance or electric tool nearby that is causing
interference.
The plastic cabinet makes a
“clicking” type of sound
• The ‘click’ sound can occur when the temperature of the television changes.
This change causes the television cabinet to expand or contract, which makes
the sound. This is normal and the TV is OK.
The remote control does not
work
• Confirm that TV still has power and is operational.
• Change the batteries in the remote control.
• Check if the batteries are correctly installed.
NOTE
• For usage in Mexico , operation of this equipment is subject to the following two conditions : 1 ) it is possible that
this device doesn’t cause any detrimental interference and 2 ) this device must take any kind of interference,
including that which may cause its malfunctioning.
