User manual Dishwasher for Bosch SHPM78Z55N
Appliance overview


The dotted lines show optional features which may or may not be included with your dishwasher.
The numbers stated below refer to the overview images on the previous page of this manual.
Note: Some of the wash cycles and options will vary by model.
20. Interior light *
21. Third rack
22. Upper rack
23. Upper spray arm
24. Detergent tab tray
25. Vent hole
26. Zeolite outlet cover (zeolite container)
27. Lower spray arm
28. Dispenser for special salt *
29. Filters
30. Silverware basket *
31. Lower rack
32. Rinse aid dispenser
33. Detergent dispenser
34. Lock for detergent dispenser
35. Rating plate
* optional feature which may or may not be included with your dishwasher.
0:00: Cycle time remaining
Add Rinse: Lights up when rinse aid is low
Clean: Lights up when dishes are clean
Sanitize: Lights up when sanitation requirements are met
Extra dry *: Lights up when intensive drying feature is set
Water Tap *: Lights up when a problem with water supply is detected
* optional feature which may or may not be included with your dishwasher.
The dishwasher has been preset with certain settings for your convenience. You can change these factory settings.
Use the function keys A, B and C to change the settings. See instructions →
1 Operating the Dishwasher"

To achieve proper drying, always use a liquid rinse aid, even if your detergent contains a rinse aid or drying additive.
Note: The dishwasher indicates low rinse aid by turning on the Rinse Aid indicator. If this indicator lights up, you need to refill the rinse aid dispenser 32 by following the directions below.
NOTICE
To avoid oversudsing or clogging, do not overfill the rinse aid dispenser 32. Wipe up any spills with a damp cloth.

2. Add liquid rinse aid to the dispenser 32 until it is full. Do not overfill. Avoid spilling into air vent hole.

3. Close the lid. Lid must be fully closed until it clicks in order to seal.
4. Wipe up any excess rinse aid that may have puddled when the dispenser reservoir is full.
The indicator light will go out a few moments after the dishwasher door is shut.
Tip: For easier pouring, remove lid from the rinse aid bottle.
NOTICE
Do not fill the rinse aid dispenser 32 with detergent. Doing so will damage the dishwasher.
Setting the amount of rinse aid used
The amount of rinse aid dispensed can be set from
to
. The factory setting is
.
You should only change the setting if streaks remain on the dishes (lower the amount), or if dishes are not getting dry enough (increase the amount).

1. Open the door.
2. Press the On/Off button 1.
3. Hold down the function key A and press the Start button 6 until the display 3 indicates
(x can be any number). Release both buttons.
4. Press the function key A until the display 3 shows 
5. Press the function key 3 to select the desired setting.
6. Press the Start button 6 to save the setting.
Proceed as described in the section “Setting the amount of rinse aid used” and set value to
. The rinse aid indicator is now turned off.
NOTICE
Using no rinse aid or setting the dispenser to
may result in longer cycle times consuming more energy and water. The higher temperatures and longer cycle times can damage fine china or glassware.
Note:
Before using your dishwasher for the first time, check the information in this section. Some items are not dishwasher-safe and should be hand washed; others require special loading.
Recommended
Aluminum
China, Crystal, Stoneware
Glass
Non-stick Coatings
Plastics
Stainless Steel, Sterling Silver and Silver Plates
Not Recommended
Acrylic
Adhesive-Joined Pieces
Bone-Handled Utensils
Iron
Non-Dishware Items
Pewter, Brass, Bronze
Tin
Wood
For best dishwashing results, observe the following when loading the dishwasher:
Refer to the Dishware Materials section for more information about dishware suitability
NOTICE
- To avoid dishwasher damage, do not load the dishwasher with paper products, plastic bags, packing materials or anything other than normal, dishwasher safe dishware and kitchenware
Loading the upper rack
Ensure items do not protrude through the bottom of the racks and block the spray arms.
Note: When pushing the upper rack 22 into the dishwasher, push it until it stops against the back of the tub so the upper rack spray arm 23 connects to the water supply at the back of the tub. Do not push racks in using the door.
Loading the lower rack
12 place setting suggested loading pattern

Alternate loading pattern

Alternate loading pattern with pots and pans

For best results, load large items face down in the lower rack.
12 place setting suggested loading pattern, with third rack cutlery drawer *

12 place setting suggested loading with My Way Rack™ *

Alternate loading pattern

Alternate loading pattern with stemware

Use supports to load stemware glasses in the upper rack.
* optional feature which may or may not be included with your dishwasher.
The Double Flex silverware basket *
This basket splits along its length, resulting in two halves that may be placed in a variety of positions in the lower rack 31, greatly increasing the lower rack’s loading versatility. The basket snaps together either side by side or back to back.
To split the Double Flex silverware basket:
Grasp the basket and slide the two halves in opposite directions and then pull the two halves apart.
Side by side

Back to back

To assemble the Double Flex silverware basket:
Hold the two halves side by side or back to back, so that the tab on one basket can slip into the notch on the other basket. Push the two halves in opposite directions until they click.
Note: The silverware basket lid may also be folded downward in order to leave the basket open.

* optional feature which may or may not be included with your dishwasher.
Suggested loading patterns

1 Salad fork
2 Teaspoon
3 Dinner fork
4 Knife
5 Tablespoon
6 Serving spoon
7 Serving fork
Silverware basket

Double Flex silverware basket

CAUTION
Dishes can be very hot immediately after cycle ends. Open the door slightly and allow dishes to cool for a few minutes before unloading.
Note: Dishes are more likely to chip when unloading before cooling.
When unloading the dishwasher, to prevent water from dripping onto dry dishes, unload the lower rack 9* first. Next, unload the silverware basket 31 followed by the upper rack 22, and then the third rack (if equipped).
If desired, the height of the upper rack 22 can be adjusted to create more space for taller utensils either in the upper or lower rack.


Arrange large plates up to a diameter of 12.6 in (32 cm) in the lower basket 31 as illustrated.

The height of the upper rack 22 can be adjusted in 3 steps to create more space.
Pull the upper rack out of the dishwasher until it stops.

Note: Check spray arm for clearance after adjustment.
Flip tines
The upper and lower rack are fitted with flip tines that can be folded down depending on what you may need to load in the rack.
Lower rack flip tines: To fold down, pull flip tine gently forward and release it from the notch. Push the flip tine downward. To fold up, push flip tines into an upright position until the holder engages in the notch.

Upper rack flip tines: To fold down, push flip tines downward with gentle pressure. To fold up, push flip tines into an upright position until the holder engages in the notch.

Third rack
The third rack 21 horizontally positions knives, spatulas and other oversized tools for improved cleaning and easier loading and unloading. Arrange cutlery in third rack as illustrated.

You can fold down the side shelves to provide more room for taller items of silverware.* The front rows of prongs can be folded down to provide room for wider handles.


* optional feature which may or may not be included with your dishwasher.
Installing third rack 21

Removing upper rack 22

Installing upper rack 22

Use only detergent specifically designed for dishwashers. For best results, use fresh powdered dishwashing detergent or detergent tabs.
NOTICE
To avoid damage to dishwasher or dishware:
- Do not use hand dishwashing products in your dishwasher.
- Do not use too much detergent if your water is soft. Using too much detergent with soft water may cause etching in glassware and fine china.
- To best protect glassware, use a wash cycle with low temperatures or a specific glass-care cycle (depending on the model) and use a detergent that includes etch protection.
This dishwasher uses less water than most, therefore, less detergent is required. With soft water, 1 tablespoon (15 ml) of detergent will clean most loads. The detergent dispenser cup has lines that measure detergent to 1 tablespoon (15 ml) and 1.75 tablespoons (25 ml). 3 tablespoons (45 ml) of detergent will completely fill the detergent dispenser.
Note: If you do not know the hardness of your water supply, use 15 ml of detergent. Increase the amount if necessary to the least amount required to get your kitchenware clean.
Use the measuring lines in the detergent dispenser cup as a guide to measure the amount of detergent recommended in the following table.

1. If the detergent dispenser 33 is still closed, push the button 34 to open it.
Note: Make sure the detergent dispenser is dry and clear of detergent residue.

2. When using detergent tabs, lay them such that they do not come in contact with the cover, insert a detergent tab flat, not on its side.
Note: Do not place detergent tabs or utensils in the detergent tab tray 24. Place tabs or other detergent forms directly in the detergent dispenser 33.

Pour detergent into the dry detergent dispenser 9: only. Add detergent. Do not overfill the detergent dispenser.

Dosage: see manufacturer’s instructions on the packaging.
3. Close the lid by placing the finger on the lid as shown. Slide the lid closed until it clicks.

The detergent dispenser will open automatically at the ideal time for the set cycle. The powder or liquid detergent is distributed in the appliance and is dissolved, detergent tabs will fall into the detergent tab tray 24 where it dissolves during the cycle.
Tip: If the dishware is only lightly soiled, slightly less than the indicated amount of detergent is usually adequate.

Note: The Energy Guide label was based on the Normal soil sensing cycle as follows: The unit was tested without any rinse aid (liquid) in the rinse aid dispenser 32. A single dose of detergent was inserted into the detergent dispenser 33, with no detergent being used in the prewash. The unit was not subjected to truncated testing per the definitions in the test procedure. We recommend that dish loads such as the one in the energy certification test have the rack position set in the highest position.
Delay
Half Load
Delicate
Sanitize
CrystalDry™
Eco *
ExtraScrub® *
Wash Cycle Information
To save energy, this dishwasher has EcoSense where the sensors in the dishwasher automatically adjust the cycle length, temperature and water changes based on the amount of food soil and the incoming water temperature. The “Smart Control” makes decisions that can cause the cycle time and water usage to adjust intermittently. Wash cycle times are based on 120°F (49° C) water supply. If your household water supply is different than 120°F (49° C), your dishwasher’s cycle times may be impacted.



Note: Only sanitizing cycles have been designed to meet the requirements of Section 6 of the NSF/ANSI Standard for Residential Equipment for soil removal and sanitization efficacy. There is no intention, either directly or indirectly, to imply that all cycles have passed sanitization performance tests.
Note: With hidden controls, the door must be opened before changing settings and closed after changing settings.
WARNING
RISK OF INJURY! To avoid risk of injury, always use caution when opening the door during or following a wash cycle as hot water or steam may escape. Do not fully open the door until water noises have stopped and steam has subsided.
Your dishwasher is equipped with a function that helps to prevent unintentional operation (e.g. by children).
After starting the dishwasher, the dishwasher door has to be closed within 4 seconds, otherwise the operation will be paused. There will be a signal on the control panel advising you to press the Start button again and close the door.
This function will be activated when:
Note: This function cannot be deactivated.
Note: Your dishwasher is protected against unintentional operation. If the appliance door remains open for more than 4 seconds after pressing the Start button, the operation will be paused. Press the Start button again and close the appliance door.
You can delay the start of the cycle in one hour increments up to 24 hours.
1 hour delay
24 hours delay
To set Delay start:
To cancel Delay start:
Note: Your dishwasher is protected against unintentional operation. If the appliance door remains open for more than 4 seconds after pressing the Start button, the operation will be paused. Press the Start button again and close the appliance door.
The wash cycle has ended when the display 3 reads 0:00.
If the signal tone has been set, the wash cylce end is also indicated by a buzzer.
b:00 Off
b:01 low
b:02 medium
b:03 loud
To change the signal volume:
Auto power off
This setting determines the length of time the control panel stays illuminated after the cycle is complete. To save energy the recommended setting is P:01.
This setting can be adjusted from P:00 to P:02.
P:00 dishwasher does not turn off automatically
P:01 dishwasher turns off automatically after 1 minute
P:02 dishwasher turns off automatically after 120 minutes (2 hours)
To change the setting:
Switching off the appliance
Short time after the end of the wash cycle:
WARNING
RISK OF INJURY! To avoid risk of injury, always use caution when opening the door during or following a wash cycle as hot water or steam may escape. Do not fully open the door until water noises have stopped and steam has subsided.
Interrupting the wash cycle
CAUTION
Expansion (overpressure) may cause the appliance door to open and/or water to escape! If the door was opened on an appliance which has a hot water connection or is heated, always leave the door ajar for several minutes and then close.
Note: Your dishwasher is protected against unintentional operation. If the appliance door remains open for more than 4 seconds after pressing the Start button, the operation will be paused. Press the Start button again and close the appliance door.
You may now power the dishwasher back on and begin a new cycle if desired.
When the Start button 1 ( has been pressed, the wash cycle cannot be changed. The only way a wash cycle can be changed is by terminating the wash cycle (Reset).
While the wash cycle is running, a light spot shines on the floor under the appliance door.
Do not open the appliance door until the light point is no longer visible on the floor.
If the appliance door is not completely closed, the light spot flashes*.
If the appliance is installed at eye-level, with flush furniture front, the light point is not visible.
In darkened rooms, some light scattering may be visible. This is normal and cannot be changed.
You can switch the Infolight on or off.
1:00 Off
1:01 On
To change the setting:
* optional feature which may or may not be included with your dishwasher.
TimeLight® (Optical display while the wash cycle is running) *
While wash cycle is running, an optical display (time remaining alternating with cycle indicator images) is projected onto the floor under the appliance door.
You can switch the optical display on 5:01‚ or off 5:00.
All time remaining displays

To change the setting:
1. Open the door.
2. Press On/Off button 1.
3. Hold down function key A and press Start button 6 until the display 3 shows
or
(x can be any number).
4. Release both buttons. The light above function key A flashes and the display 3 shows the factory set value.
5. Press function key A until the display 3 shows the factory set value 5:01.
6. Press function key to switch between 5:00 and 5:01.
7. Press Start button 6 to save setting.
* optional feature which may or may not be included with your dishwasher.
The final rinse uses a higher temperature which improves the drying result. The cycle time may increase slightly. (Caution if utensils are delicate!)
This feature has two settings:
d:00 Off
d:01 On
1. Open the door.
2. Press the On/Off button 1.
3. Hold down function key A and press Start button 6 until the display 3 indicates d:x (x can be any number).
4. Release both buttons.
5. Press function key A until the display 3 indicates the factory set value d:00.
6. Press function key C to switch the Extra dry feature on d:01‚ or off d:00.
7. Press Start button 6 to save setting.
Care and Mai nt enanceA regular inspection and maintenance of your machine will help to prevent faults. This saves time and prevents future problems.
Cleaning the dishwasher
NOTICE
- Never use a steam cleaner to clean your dishwasher. The manufacturer is not liable for any resulting damage.
- Do not use sponges as they could scratch the surfaces.
- Do not use bleach-based wipes as they could damage the surface or printing.
- Never use stainless steel polish on a black stainless finish or anti-fingerprint surfaces.
WARNING
RISK OF EXPLOSION!
■ When cleaning your dishwasher with any cleaning agent, remove all cookware, utensils or any foreign material from inside. Some cleaning agents are highly acidic and/or caustic alkaline, which can cause hydrogen gas to form if aluminum material is also inside the dishwasher tub. Hydrogen gas is explosive.
WARNING
Use caution when removing parts for cleaning as some debris may be sharp.
Filters
Filter components
The filter system 29 consists of three parts.

A Large Object Trap
B Flat Fine Filter
C Micro Filter
Cleaning intervals
The filter system 29 is designed to minimize maintenance while providing premium cleaning performance and minimum energy consumption.
Depending on use habits and water hardness, the filter system will require some maintenance to sustain premium cleaning performance.
Your filter system may need to be cleaned when:
When washing normally attached food soils that have been scraped before loading, in a household that runs the dishwasher every other day, your filter should be cleaned:

Note: Clean the filter after washing loads with large amounts of food soils or loads with a heavy starch content, like potatoes and pasta, to maintain optimal performance.
To check or clean the filter system:


Note: do not use abrasive brushes or steel wool, etc., as they may damage the filter.
Spray arms
Check spray arms 23, 27 for grease and limescale deposits. If you find such deposits:

Drain pump
Large food remnants in the rinsing water not retained by the filters may block the waste water pump. In this case:


WARNING Use caution when removing parts for cleaning as some debris may be sharp.
Note: The drain pump will not work properly if the drain pump cover is not snapped in completely until it clicks.
Preparing your unit for vacation
NOTICE
Before leaving for vacation during warmer weather, besides turning off the main valve, also turn off water supply at the nearest point to the dishwasher. Do not leave soiled dishware in unit and leave door slightly open. During colder weather, please follow the instructions for winterizing your unit below.
Winterizing your unit
NOTICE
If your dishwasher will be unused for a period of time in a location that experiences freezing temperatures (holiday home or through a vacation period), have your dishwasher winterized by a professional service.
Dishwasher does not start.
Close door securely until door latch clicks.
Replace blown fuse or reset tripped circuit breaker. Plug power cord into outlet securely. Press the on/off button 1 to turn the dishwasher on.
Reset the dishwasher by pressing and holding the START button for at least three seconds.
Reset Delay start or Child lock functions (refer to the appropriate section in this manual). -> "Delay Start" on page 35
Select a wash cycle and close the door.
Check and turn on water supply.
Wash cycle won’t resume after door was opened and closed.
Press Start button again and close the dishwasher door within 4 seconds (see “Protection against unintentional operation” section in this manual).
Display does not illuminate.
Check the fuse or circuit breaker box and replace the fuse or reset the breaker if necessary
Note: For models with controls on top of the door, the display only illuminates when the door is opened and controls are visible.
Ensure door is properly latched and completely closed.
Dishwasher runs a long time.
Before starting a cycle, run hot water faucet at the sink closest to the dishwasher
Scrape food off of dishes and use less intensive wash cycles.
Add rinse aid and change rinse aid setting depending on water hardness.
Connect dishwasher to hot water supply
Dishes aren’t clean enough
Make sure spray arms 23, 27 can rotate freely
Clean out spray arm nozzles and filters of all debris and obstructions. -> "Spray arms" on page 41
Clean filters and make sure they’re installed correctly. -> "Filter components" on page 40
Space dishes apart so spray jets can reach the surface of the dishes and dishes don’t contact each other. -> "Loading the Dishwasher" on page 15
Choose a more intensive wash cycle and use appropriate dishwasher detergents. -> "Wash Cycle Information" on page 31
Install a water softener and choose a more intensive wash cycle.
Removable spots or streaks on glasses and silverware.
Add rinse aid and check rinse aid setting (recommended setting 4-5). -> "Rinse Aid" on page 13
Install a water softener.
Unload lower rack 1st, upper rack 2nd and top (3rd) rack last.
Dishes not dry
Add rinse aid or adjust setting - the use of rinse agent improves drying, use the Auto cycle, use the Sanitize option.
Activate Extra Dry heat option.*
Arrange dishes in upper rack to slope so water can drain.
Wait until wash cycle ends before opening door or removing dishes.
Use more intensive wash cycles (with hotter rinse water) or activate Extra Dry heat option.*
Arrange silverware properly and separate them so they don’t contact each other.
Odor
Note: Water testing is done in the factory. Occasionally water may still appear in dishwasher at purchase which may create an odor.
Clean sump filters, sump and door seal as needed. -> "Care and Maintenance" on page 39
Run dishwasher more frequently
Use rinse aid and the proper detergent.
Make sure previous wash cycle has finished.
Unclog drain line or replace drain hose. Be sure drain hose is installed with high-loop.
Note: If odor still persists, run the Normal/ Regular cycle until it flushes and interrupt the cycle and place an 8 oz. cup of distilled white vinegar solution on the upper rack and then finish the cycle.
Dishwasher isn’t filling with water (or “Check water supply” display occurs)
Install new supply hose (without kinks).
Complete wash cycle or reset dishwasher.
Reset Delay start or Child lock functions (refer to the appropriate sections in this manual).
Unclog water line.
Turn on water supply
Fascia panel is discolored or scratched.
Use mild detergents with soft damp cloth.
Noise from dishes rattling or water striking tub walls.
Load dishes properly into racks. -> "Loading the Dishwasher" on page 15
Load more dishes or distribute dishes more evenly/securely in the dishwasher.
Water leaks from tub or from around door.
Use an appropriate dishwasher detergent, don’t overfill rinse aid and clean any spilled rinse aid. If suds still persist, add one tablespoon of veg
Make sure the door seal is securely inserted into its track.
Clean out vent and move tall items like trays away from the vent.
Have an authorized service professional remount the dishwasher.
White limescale on dishes, tub, racks or door
Use a dishwasher cleaner every few months. If dishwasher has a water softener, increase the setting.
Use separate dishwasher detergent, rinse aid and dishwasher softener salt (if dishwasher has a softener).
Use more detergent or change to a more effective detergent.
Select more intensive wash cycles with higher washing temperatures.
Detergent dispenser cover will not shut
Remove detergent residue.→ "Detergent" on page 27
Unable to select desired cycle
→ "Operating the Dishwasher" on page 34
Touch sensitive keys not activating easily or activating without being touched
Wiping the fascia with a wet cloth may cause unwanted activation. wipe the fascia with a soft, dry cloth when possible. If you must use a damp cloth to clean, dry immediately. Never pour water on the controls.
* optional feature which may or may not be included with your dishwasher.
Press the center of the touch key with the flat area of your fingertip. A beep will sound to indicate that the selection has been made. Touching the keys lightly should work.
Note: There is a built-in delay to prevent someone from launching several actions at once by accidentally wiping their hand (or a cleaning cloth) across the control panel.
Reference file: Bosch SHXM78Z56N 24'' 800 Series Dishwasher
Additionally, the document applies to other Bosch models: SHP87P****, SHX87P****, SHXM98***, SHXM88****, SHPM88****, SHVM88****, SHPM78****, SHP878****, SHXM78****, SHVM78****, SHX878****, SHV878****