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10 49-80760-2
Troubleshooting Tips ... Before you call for service
Save time and money! Review the charts on the following pages first and you may not need to call for service.
Problem Possible Cause What To Do
Fan/Light does not
operate when either
button is pressed
A house fuse may be blown or a circuit
breaker tripped.
Replace fuse or reset circuit breaker.
Fan does not operate
when fan Lo, Med,
Hight buttons are
pressed
The blower connector is loose or not
plugged into its mating connector.
Disconnect power to the unit. Remove the filters
and look up at the blower. If the blower connector
plug is loose or you see the connector dangling,
the installer failed to plug it in securely. See the
mini manual for the plug location and how to plug
in the connector.
Loud or abnormal
airflow noise
Wrong duct size used in installation. This hood requires 6” ducting to perform optimally.
Using smaller duct pipe will cause reduced
venting.Minimize the duct run length and number
of transitions and elbows. GE service technicians
cannot correct this issue if installed improperly.
Fan fails to circulate
air or moves air slower
than normal and/or
fan is making loud or
abnormal airflow noise
Obstructions in duct work. Make sure nothing is blocking the vent. Make sure
your wall or roof cap has a blade or door.
Damper blade on wall or roof cap may
not be open.
Make sure damper swings freely. Damper blades
may flip over and will not fully open when this
happens. Adjust to original position.
Metal grease filter and charcoal filter (if
present) may be dirty.
Clean the metal grease filter and replace charcoal
filter (if present). See Care and Cleaning of the
Vent Hood.
Insufficient makeup (replacement) air Sufficient makeup (replacement) air is required
for exhausting appliances to operate to rating.
Check with local building codes, which may
require or strongly advise the use of makeup air.
Visit GEAppliances.com for available makeup air
solutions.
The hood controls are
not operating correctly
Control logic confused. Disconnect power to the hood by resetting the
circuit breaker. Wait 30 seconds to allow controls
to reset.
Early light failure Replacing lights with bare hands. Replace lights while wearing gloves to keep skin
oils off lights.
Light wattage is too high. Replace with correct wattage.
TROUBLESHOOTING TIPS
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