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ACCESSORIES
The following accessories are available for your refrigerator.
To order an accessory: Contact us and ask for the part number
listed or contact your authorized dealer.
In the U.S.A., call 1-800-688-9900 or visit
www.maytag.com/accessories.
In Canada, call 1-800-807-6777 or visit www.maytag.ca.
affresh
®
Stainless Steel Cleaner:
Order Part #W10355016
In Canada, order Part #W10355016B
affresh
®
Stainless Steel Wipes:
Order Part #W10355049
In Canada, order Part #W10355049B
affresh
®
Kitchen & Appliance Cleaner:
Order Part #W10355010
In Canada, order Part #W10355010B
Water Filter:
Order Part #W10295370A (P4RFWB)
Air Filter:
Order Part #W10311524
Produce Preserver:
Order Part #W10346771
Ice or water has an
off-taste, odor,
or gray color
■ New plumbing connections - New plumbing connections can result in off-flavored or discolored ice
or water. This problem should go away over time.
■ Ice has been stored too long - Discard the ice and wash the ice bin. Allow 24 hours for the ice maker
to produce new ice.
■ Odor has transferred from food - Use airtight moisture-proof packaging to store food.
■ Use of non-recommended water supply line - Odors and tastes can transfer from certain materials
used in non-recommended water supply lines. Use only a recommended water supply line. See “Water
Supply Requirements.”
■ There are minerals (such as sulfur) in the water - A water filter may need to be installed in order to
remove the minerals.
■ Water filter was recently installed or replaced - Gray or dark discoloration in ice or water indicates
that the water filtration system needs additional flushing. See “Water and Ice Dispensers.”
Water dispenser
will not operate
properly
■ Doors not closed completely - Make sure both doors are firmly closed. (On some models, only the
freezer door must be closed in order to operate the dispenser.)
■ Refrigerator is not connected to a water supply or the water supply shut-off valve is not
turned on - Connect the refrigerator to a water supply and make sure the water shut-off valve is
fully open.
■ Kink in the water source line - A kink in the water line can reduce water flow to the dispenser. Straighten
the water line.
■ Water pressure to the home is not at or above 30 psi (207 kPa) - The water pressure to the home
affects the flow from the dispenser. See “Water Supply Requirements.”
■ New installation - After connecting the refrigerator to a water source, flush the water system. See “Water
and Ice Dispensers.”
■ Dispenser is locked - Unlock the dispenser. See “Water and Ice Dispensers.”
■ Water filter is clogged or incorrectly installed - Replace filter or reinstall it correctly. See “Water
Filtration System.”
■ A reverse osmosis water filtration system is connected to your cold water supply - This can
decrease water pressure. See “Water Supply Requirements.”
NOTE: If questions remain regarding water pressure, contact a licensed, qualified plumber.
Water is leaking or
dripping from the
dispenser
NOTE: After dispensing, a few additional drops of water are normal.
■ Glass was not held under the dispenser long enough - Hold the glass under the dispenser for
2 to 3 seconds after releasing the dispenser pad/lever.
■ New installation or water filter was recently installed or replaced - Air in the water lines causes
the water dispenser to drip. Flush the water system to remove the air in the water lines. See “Water
and Ice Dispensers.”
■
Residual ice in the dispenser chute is melting -
Make sure the ice chute is free of ice shavings or pieces.
Water is leaking
from the back of the
refrigerator
■ Water line connections are not fully tightened - Make sure all connections are firmly tightened.
See “Connect Water Supply.”
Water from the
dispenser is
not cool enough
(on some models)
NOTE: Water from the dispenser is chilled to 50°F (10°C).
■ New installation - Allow 24 hours after installation for the water supply to cool completely.
■ Recently dispensed a large amount of water - Allow 24 hours for the new water supply to cool
completely.
■ Water has not been recently dispensed - The first glass of water may not be cool. Discard the first
glass of water dispensed.
■ Refrigerator is not connected to a cold water pipe - Make sure the refrigerator is connected to a
cold water pipe. See “Water Supply Requirements.”
ICE AND WATER Possible Causes and/or Recommended Solutions
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