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ANY SERVICING SHOULD BE DONE BY AN AUTHORIZED SERVICE
REPRESENTATIVE Call (888) 679-2121 USA & Canada
In the event that further assistance is required, visit an authorized service center. Find
one nearest you by visiting our website at www.hoover.com. Costs of any transporttion
to and from any place of repair are to be paid by the owner. Always identify your
product by the model number and manufacturing code when requesting information
or ordering replacement parts. (The model number and manufacturing code for the
cleaner appears on the bottom of charger and side of battery.)
LIMITED FIVE YEAR WARRANTY PERIOD ON BATTERY
LIMITED TWO YEAR WARRANTY PERIOD ON PRODUCT
WHAT THIS WARRANTY COVERS
When used and maintained in normal household use and in accordance with the
Owner’s Guide, your Hoover
FloorMate
product and battery are warranted against
original defects in material and workmanship. The Warranty Period for the FloorMate
product, exclusive of the LithiumLife
™
battery is two (2) years. The Warranty Period for
the LithiumLife
™
Extended Runtime battery itself is five (5) years. During the applicable
Warranty Period, Hoover
®
will provide labor and parts, at no cost to you, to correct any
such defect in your FloorMate
products and will provide a replacement battery at no
cost to you, to correct defects in the LithiumLife
™
battery that came with your FloorMate
product purchased in the United States, U.S. Military Exchanges and Canada.
HOW TO MAKE A WARRANTY CLAIM
If this product is not as warranted, take or send the product to a Hoover
®
Authorized
Warranty Service Dealer along with proof of purchase. If the batteries are not as
warranted, either take or send the batteries along with proof of purchase to a Hoover
®
authorized dealer or contact Hoover
®
services at (888) 679-2121. For an automated
referral to authorized service outlets in the U.S.A., phone: (888) 679-2121or visit
Hoover
®
online at www.hoover.com.
WHAT THIS WARRANTY DOES NOT COVER
This warranty does not cover belts, filters, spinscrub brushes use of the product in any
commercial operation (such as maid, janitorial and equipment rental services), improper
maintenance of the product, damage due to misuse, acts of God, nature, vandalism
or other acts beyond the control of Hoover
®
, owner’s acts or omissions, use outside the
country in which the product was initially purchased and resales of the product by the
original owner. This warranty does not cover pick up, delivery, transportation or house
calls. However, if you mail your product to a Hoover Sales and Service Center for
warranty service, cost of shipping will be paid one way. Please call the Hoover
®
Services,
(888) 679-2121, on how to ship this product. This warranty does not apply to products
purchased outside the United States (including its territories and possessions), a U.S.
Military Exchange and Canada.
OTHER IMPORTANT TERMS
This warranty is not transferable and may not be assigned. This Warranty shall be
governed and construed under the laws of the state of Ohio. The Warranty Period will
not be extended by any replacement of batteries or parts or repair performed under
this Warranty.
THIS WARRANTY IS THE EXCLUSIVE WARRANTY AND REMEDY ALL OTHER
WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR PARTICULAR PURPOSE, ARE DISCLAIMED.
IN NO EVENT WILL HOOVER
®
BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL
OR CONSEQUENTIAL DAMAGES OF ANY KIND OR NATURE TO OWNER OR
ANY PARTY CLAIMING THROUGH OWNER, WHETHER BASED IN CONTRACT,
NEGLIGENCE, TORT OR STRICT PRODUCTS LIABILITY OR ARISING FROM ANY
CAUSE WHATSOEVER.
Some states do not allow the exclusion of consequential damages, so the above
exclusion may not apply to you. This warranty gives you specific rights; you may
also have others that vary from state to state.
SERVICE & WARRANTY FOR HOOVER
®
FLOORMATE
CORDLESS PRODUCT & BATTERY
SERVICE INFORMATION
13
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