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Consumer Support Troubleshooting Tips Care and Cleaning
Operating
Instructions
Safety Instructions
Troubleshooting Tips
Before you call for service…
Problem Possible Causes What To Do
Display flashes “bAd” The installed connection • Contact installer or electrician to correct miswire.
then “linE” with a from the house to the unit
loud tone is miswired.
Display goes blank A fuse in your home may be • Replace the fuse or reset the circuit breaker.
blown, or the circuit breaker
tripped.
The clock is turned off from • See the Using the clock and timer and/or the Energy
showing in the display. Saver Mode section.
Display flashes Power failure. • Reset the clock.
Unable to get the Oven control pads were • The Bake and Broil Hi/Lo pads must be touched
display to show “SF” not pressed properly. at the same time and held for 3 seconds.
Power outage, Power outage or surge. • Reset the clock. If the oven was in use, you must reset
clock flashes it by touching the Clear/Off pad, setting the clock
and resetting any cooking function.
“Burning” or “oily” This is normal in a new oven • To speed the process, set a self-clean cycle for a
odor emitting from and will disappear in time. minimum of 3 hours. See the Using the self-cleaning
the vent oven section.
Strong odor An odor from the insulation • This is temporary.
around the inside of the
oven is normal for the first
few times the oven is used.
Drawer does not slide The drawer is out of • Fully extend the drawer and push it all the way in.
smoothly or drags alignment. See the Care and cleaning of the range section.
Drawer is overloaded or load • Reduce weight. Redistribute drawer contents.
is unbalanced.
Warming/lower oven A fuse in your home may be • Replace the fuse or reset the circuit breaker.
drawer will not work blown, or the circuit breaker
tripped.
Controls improperly set. • See the Warming drawer section.
Excessive condensation
Liquid in drawer. • Remove liquid.
in the drawer
Uncovered foods. • Cover food with lid or aluminum foil.
Temperature setting too high. • Reduce temperature setting.
Food dries out in the Moisture escaping. • Cover food with lid or aluminum foil.
warming/lower oven
Drawer not fully closed. • Push drawer in until latch engages.
drawer
Fan Noise A convection fan will turn on • This is normal operation of the convection fan.
for 10 seconds during the oven
preheat cycle of the convection
bake and then turn off.
After oven is preheated, • This is normal operation of the convection fan.
the convection fan will run
continuously in one direction
during convection baking.
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