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16
EN
www.napoleongrills.com
N415-0440 JAN 31.18
Humming regulator. Normal occurrence on hot
days.
This is not a defect. It is caused by
internal vibraons in the regulator and
does not aect the performance or safety
of the gas grill. Humming regulators will
not be replaced.
Burners will not cross light
each other.
Dirty or corroded cross light
brackets.
Clean or replace as required.
“Paint” appears to be
peeling inside lid or hood.
Grease build-up on inside
surfaces.
This is not a defect. The nish on the
lid and hood is porcelain, and will not
peel. The peeling is caused by hardened
grease, which dries into paint-like shards,
that ake o. Regular cleaning will
prevent this. See cleaning instrucons.
Burner output on “high”
seng is too low.
(Rumbling noise and
uering blue ame at
burner surface.)
Lack of gas.
Supply hose is pinched.
Dirty or clogged orice.
Spider webs or other maer in
venturi tube.
Propane regulator in “low ow”
state.
Check gas level in propane cylinder.
Reposion supply hose as necessary.
Clean burner orice.
Clean out venturi tube.
Ensure lighng procedure is followed
carefully. All gas grill valves must be
in the o posion when the tank valve
is turned on. Turn tank on slowly to
allow pressure to equalize. See lighng
instrucons.
Infrared burner (if
equipped) ashes back
(during operaon the
burner abruptly makes
a loud “whoosh” sound,
followed by a connuous
blow-torch type sound
and grows dim.)
Ceramic les overloaded with
grease drippings and build-up.
Ports are clogged.
Burner overheated due to
inadequate venlaon (too
much grill surface covered by
griddle or pan.)
Cracked ceramic le.
Leaking gasket surrounding the
ceramic le, or a weld failure in
the burner housing.
Turn burner o and allow to cool for at
least two minutes. Relight burner and
burn on high for at least ve minutes or
unl the ceramic les are evenly glowing
red.
Ensure that no more than 75% of the
grill surface is covered by objects or
accessories. Turn burner o and allow
to cool for at least two minutes, then
relight.
Allow burner to cool and inspect very
closely for cracks. If any cracks are found,
contact your authorized Napoleon dealer
to order a replacement burner assembly.
Contact your authorized Napoleon
dealer for instrucons on ordering a
replacement burner assembly.
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