User Manual Whirlpool WRF992FIFM 36-inch Wide French Door Refrigerator with Infinity Slide Shelf - 32 cu. ft.

• User Manual - (English, French, Spanish)

• Energy Guide - (English)

• Warranty - W10805717-W - (English)

• dimension - (English)

Table of contents

• Parts and Features
• Refrigerator Use
• REFRIGERATOR CARE
• Troubleshooting - Connected Models
• Troubleshooting

Parts and Features

What’s New Behind the Doors?

Your Whirlpool® French door refrigerator comes equipped with various innovative storage and energy efficient features.

Energy and Normal Operating Sounds

Your new French door bottom mount refrigerator has been designed with a Linear Compressor to optimize energy efficiency and better regulate temperatures to match cooling demand. You may notice that it operates differently than your previously owned refrigerator. It is normal for the high-efficiency compressor to run for extended periods of time at varying speeds in order to consume only the energy necessary for optimum efficiency. In addition, during various stages of the cooling cycle, you may hear normal operating sounds that are unfamiliar to you.

In-Door-Ice® Ice Dispensing System

The ice maker and ice storage bin are located in the door for easy access to filtered ice while freeing up valuable shelf space inside.

Dual Evaporator

The refrigerator and freezer compartments have separate evaporators to provide fresh food and frozen food with optimal storage climates: cool and humid in the fresh food, cold and dry in the freezer, no mixing of air between the compartments to reduce the transfer of food odors and tastes from refrigerator to freezer, and allows freezer air to remain dry to control frost and reduce freezer burn.

Air Filter

An air filter is 15 times more powerful than baking soda at reducing common food odors inside the refrigerator. Replace your air filter every 6 months for maximum odor reduction.

Produce Preserver (on some models)

Ethylene is a natural gas produced by fruits and vegetables to promote ripening. The Produce Preserver absorbs ethylene to delay the over-ripening of fresh produce. As a result, certain produce items will stay fresh longer.

EveryDrop™ Water Filter

EveryDrop™ water filters are NSF® Certified to reduce most contaminants, including chlorine taste and odor, lead, pesticides, and trace amounts of pharmaceuticals. EveryDrop™ brand filters are the only filters tested and certified for your refrigerator system. Replace your EveryDrop™ filter every 6 months for maximum contaminant reduction.

Water Dispenser with Measured Fill

The Measured Fill feature allows you to dispense a desired amount of filtered water in handy increments like 8, 16, or 24 oz.

More Storage Space

This French door bottom mount refrigerator has the most shelf space and door bin space available.

Infinity Slide Shelf

Your new Infinity slide shelf or shelves (on some models) is designed to maximize accessibility to items of all shapes and sizes. Small items ft perfectly around the shelf perimeter and remain accessible, while tall items nestle perfectly in the center when the glass is pushed back. And, with the Infinity Slide Shelf, you don’t lose an entire half shelf to tall item storage-just push the glass portion back as far as you need to accommodate your tall items-infnite adjustability.

Platter Pocket

This full-width slide-out shelf tucked between the crispers and the lowest shelf is perfect for leftover family-sized casserole dishes, pizza boxes, and large party platters.

Small Items Bin

This bonus storage area is perfect for butter, cream cheese, or salad/condiment packets.

LED Lighting

There is bright white LED strip lighting for maximum illumination. LED lights do not require replacement.

Shelves with Under-Shelf Lighting (on some models)

By moving LED lighting to a new location under the shelves, this leading-edge technology improves interior refrigerator lighting and aids in locating storage items.

Door Alarm

A helpful alarm sounds when the refrigerator door or freezer drawer is left ajar.

Power Outage Indicator

If the power should go out while you are away from home, this indicator will let you know that the refrigerator has been without power.

Enable Wi-Fi

Touch and hold CRUSHED ICE and CUBED ICE together for 3 seconds to enable Wi-Fi.

House LED

House symbol becomes an amber color only if the user has “opt-in” or set up the Energy Advisor.

To view videos on door removal/ replacement, door adjustment, water filter installation, air filter installation, shelf adjustment or removal, and Wi-Fi connectivity, scan the code to the left with your mobile device.

Refrigerator Connectivity Features (on some models)

Wi-Fi connectivity allows your Smart Refrigerator to connect to the Internet and interact with the Whirlpool® App from your smartphone or mobile device. Refer to the “Troubleshooting-Connectivity” section of this Use & Care Guide.

NOTE: Whirlpool® App features & functions subject to change.

SMART FEATURES

Smart Features help make your everyday a little more efficient by letting you remotely monitor, manage, and maintain your refrigerator.

Remote Temperature Control

What it does: Allows you to control the temperature of your refrigerator remotely from your mobile device via the Whirlpool® App.

What it does for you: Lets you control temperatures in your refrigerator, freezer, and temp-controlled pantry remotely-not just when you are standing in front of it.

Water & Air Filter Status

What it does: Gives you a look at the life remaining for your air and water filters before replacement is needed.

What it does for you: Helps you be more efficient in planning for ordering and replacing filters.

Door Open Alert

What it does: Sends you a notification when one of the doors of the refrigerator has been left open.

What it does for you: Alerts you to Door Ajar status so you can close the door(s) or call home to ask someone else to close the door before an over-temp situation arises.

Power Outage

What it does: Sends you a notification when power to your refrigerator goes out, returns, or highest temperature is reached in the refrigerator and freezer compartments.

What it does for you: Alerts you to power status and duration of outage to provide input regarding disposition of refrigerator/ freezer contents.

Fast Ice/Fast Cool Control

What it does: Allows you to control your refrigerator remotely from your mobile device via the Whirlpool® App.

What it does for you: Lets you turn on/off Fast Ice and Fast Cool options remotely to increase ice production or make temperatures colder in refrigerator and freezer in anticipation of loading in newly purchased grocery items.

Connectivity Setup (on some models)

IMPORTANT: Proper installation of your refrigerator prior to use is your responsibility. Be sure to read and follow the User Instructions that came with your refrigerator.

Automatic Setup Instructions-Wi-Fi Protected Setup (WPS)

You will need:

• A home wireless router capable of Wi-Fi Protected Setup (WPS). The router should be on and have a live Internet connection.
• The Smart Appliance ID (SAID) from your refrigerator which can be found on a sticker on top of the control housing located on top of the refrigerator.

1. Router setup

Press the WPS button on the router. An indicator light will begin blinking.

HELPFUL TIP: The WPS function on your router is active for 2 minutes. Complete the next step within that timeframe or you will need to reinitiate WPS.

2. Refrigerator setup (time-sensitive step)

NOTE: Step 2 will happen after 30 seconds of power-up. Touch and hold CUBED ICE and CRUSHED ICE together for 3 seconds to enable Wi-Fi.

The Wi-Fi status indicator on the refrigerator control panel will blink slowly while your refrigerator and router attempt to connect.

If the connection is successful, the Wi-Fi status indicator will come on and remain lit.

If Your Refrigerator Doesn’t Connect:

If your refrigerator and router fail to connect after 2 minutes, the Wi-Fi status indicator will blink rapidly for 2 seconds and then turn off. Refer to the “Troubleshooting-Connectivity” section of this Use & Care Guide, check any connection instructions for your specific router, and refer to alternate instructions.

NOTE: If this is your first Smart Appliance, you will need to download the Whirlpool® App and create an online user account.

If you already have the Whirlpool® App and a user account, please skip ahead to Step 4 “Register your refrigerator in your user account.”

3. Download app and set up user account

Once installed, tap the Whirlpool® App icon to open the app.

You will be guided through the steps to set up a user account. The app will make sure to get the necessary personal and home information as well as information about your energy company.

4. Register your refrigerator in your user account

Registering your refrigerator in your account is a necessary step in order for you to take full advantage of the Smart Features. When prompted by the app, enter the Smart Appliance Identification Number (SAID) (case sensitive) which can be found on a sticker on top of the control housing located on top of the refrigerator.

My Smart Appliance ID# is:

• Once you’ve connected your refrigerator to your home Wi-Fi network, it will remain linked even if the power goes out, you move the appliance, or if you put it in storage for a while.
• If you replace your wireless router (or get a different Smart Refrigerator), you will need to repeat this connectivity setup process.

Refrigerator Use

Opening and Closing Doors

There are two refrigerator compartment doors. The doors can be opened and closed either separately or together.
There is a vertically-hinged seal on the left refrigerator door

• When the left side door is opened. the hinged seal automatically folds inward so that it is out of the way.
• When both doors are closed. the hinged seal automatically forms a seal between the 3 doors.

Using the Controls

The temperature control is located across the top of the refrigerator cabinet behind the doors.

IMPORTANT: The display screen on the temperature control panel will turn off automatically when the door is closed. Touch any control button to reactivate the display screen. The home screen will appear as shown.

Viewing and Adjusting Temperature Set Points

For your convenience, your refrigerator, freezer, and pantry drawer controls are preset at the factory.

When you first install your refrigerator, make sure that the controls are still set to the recommended set points. The factory recommended set points are 37°F (3°C) for the refrigerator and 0°F (-18°C) for the freezer.

IMPORTANT:

• Wait 24 hours before you put food into the refrigerator. If you add food before the refrigerator has cooled completely, your food may spoil.

NOTE: Adjusting the set points to a colder-than-recommended setting will not cool the compartments any faster.

• The recommended settings should be correct for normal household use. The controls are set correctly when milk or juice is as cold as you like and when ice cream is firm.

NOTE: Areas such as a garage, basement, or porch may have higher humidity or extreme temperatures. You may need to adjust the temperature away from the recommended settings to accommodate for these conditions.

• Wait at least 24 hours between adjustments. Recheck the temperatures before other adjustments are made.

View Temperature Set Points

1. Touch DRAWER, FRIDGE, or FREEZER to activate Temperature mode.

NOTE: To view temperature in degrees Celsius, touch and hold the A (up) or v (down) arrows simultaneously for 3 seconds and the temperature display will change. To return to Fahrenheit, touch and hold the A (up) or v (down) arrows simultaneously for 3 seconds and the temperature display will change.

To activate Temperature mode, touch FRIDGE or FREEZER and use the A (up) or v (down) arrows to change temperature. The display will show the temperature set point of the selected compartment, and then temperature adjustment will appear in the display.

To activate Temperature mode for Pantry Drawer, touch DRAWER and toggle through 3 optional temperature settings: Meats (raw meat/fish/chicken); Drinks; Deli/Cheese (deli/lunch meat/cheese). The display will show the temperature set point of the selected setting for the Pantry Drawer. Actual Pantry Drawer temperature performance is dependent upon the refrigerator compartment temperature.

Recommended Refrigerator Temperature

Recommended Freezer Temperature

Adjust Temperature Set Points

Refrigerator set point range: 33°F to 42°F (0°C to 5.5°C)

Freezer set point range: -5°F to 5°F (-21°C to -15°C)

1. To activate Temperature mode, touch FRIDGE to select the Refrigerator zone. The display will show the temperature set point of the selected compartment as shown.

2. Touch a (up) arrow to raise the set point or touch v (down) arrow to lower the set point. New setting is automatically saved.

3. To adjust Freezer, change the display to show the freezer set point.

4. Touch the a (up) arrow to raise the set point or touch the v (down) arrow to lower the set point. New setting is automatically saved.

5. The drawer set points for Meats, Drinks and Deli/Cheese are preset. Touch DRAWER once for meats, twice for drinks, and 3 times for deli/cheese, depending on what is being put in the drawer.

When adjusting temperature set points, use the following chart as a guide:

Fast Cool

The Fast Cool feature assists with periods of high refrigerator and freezer use, full grocery loads, or temporarily warm room temperatures.

• To turn on the Fast Cool feature, touch FAST COOL to activate the feature. When the feature is ON, the Fast Cool icon will blink 3 times and remain lighted. The Fast Cool feature will remain on for 24 hours, unless manually turned off.

• To manually turn off the Fast Cool feature, touch FAST COOL. When the feature has been turned off, the Fast Cool icon will be unlit.

NOTE: Setting the freezer to a colder temperature may make some foods, such as ice cream, harder.

Icemaker2

The Icemaker2 feature lets you turn the second ice maker on or off.

• To turn on second ice maker in freezer, touch ICEMAKER2 to activate. When the feature is ON, the Icemaker2 icon will blink 3 times and then appear lit on the display screen. The second ice maker will remain ON until turned off.

• To manually turn off the second ice maker, touch ICEMAKER2. When the feature has been turned off, the Icemaker2 icon will be unlit.

Energy Saver

• To turn on the Energy Saver feature, touch ENERGY SAVER to activate the feature. When the feature is ON, the Energy Saver icon will blink 3 times and then appear on the display screen. The Energy Saver feature will remain ON until manually turned off.

• To manually turn off the Energy Saver feature, touch ENERGY SAVER. When the feature has been turned off, the Energy Saver icon will disappear from the display.

NOTE: If moisture forms between the refrigerator doors or elsewhere in the cabinet, turn off Energy Saver.

Cooling Off

Your refrigerator and freezer will not cool when cooling is turned off.

• To turn cooling off, touch and hold COOLING OFF for 3 seconds. The display will countdown 3, 2, 1. The Cooling Off icon will blink 3 times and then remain lit as shown.

IMPORTANT:

• When cooling is OFF, the dispenser paddles and all controls are disabled.

• Touch and hold COOLING OFF for 3 seconds again to turn cooling back on.

Power Outage

The Power Outage indicator lets you know if the power supply to the refrigerator has been off and the freezer temperature has risen.

The control panel display will read “Power Outage” and an alert tone will sound 3 times. Touch any button to stop the tone and touch any button again to turn off power outage icon.

Once the power outage has been confirmed, the “Power Outage” will disappear and the display will return to the Home screen.

Showroom Mode

This mode is used only when the refrigerator is on display in a retail store. If you unintentionally turn on Showroom mode, the word “Showroom” will light up on the display. Exit Showroom mode by pressing and holding FRIDGE and FREEZER at the same time for 3 seconds.

External Dispenser Controls

The control is located above the external dispenser of the refrigerator.

IMPORTANT: The display screen on the dispenser control panel will turn off automatically and enter Sleep mode when the control buttons and dispenser paddles have not been used for 2 minutes or more. Touch any control button to reactivate the display screen. The Home screen will appear as shown.

Center light will fade in during Wake-up mode, will progress around the circle during ice/water dispensing, and fill in increments during Measured Fill dispensing.

Options

Fast Ice

The Fast Ice feature assists with temporary periods of heavy ice use by increasing ice production. Once selected, the Fast Ice feature will remain on for 24 hours unless manually turned off.

• To turn on the Fast Ice feature, touch FAST ICE to activate the feature. Fast Ice icon will blink, then remain lit.
• To manually turn off the Fast Ice feature, touch FAST ICE again. Fast Ice icon will blink, then be unlit.
• The Water Filter status lights on the dispenser controls will let you know when to change your water filter.
• ORDER FILTER (Yellow) - Order a replacement water filter.
• REPLACE FILTER (Red) - Replace the water filter. While you are dispensing water, “Replace Filter” will blink 7 times and an alert tone will sound 3 times. See “Water Filtration System” section.

NOTE: REPLACE FILTER will remain illuminated if a filter reset is not done.

• RESET FILTER - Touch FAST COOL and ENERGY SAVER at the same time on the temperature control display for 3 seconds to reset water filter. The display will do a 3-second countdown and then flash the icon and play a tone.

Filter Status

The Whirlpool® App will send an alert that displays the percentage of use remaining in the water filter (from 100% to 0%).

Additional Features

Door Ajar Alarm

The Door Ajar Alarm feature sounds an alarm when the refrigerator door(s) or freezer drawer is open for 5 minutes and cooling is turned on. The alarm will repeat every 2 minutes. Close all doors and drawer to turn it off.

NOTE: To mute the audible alarm while keeping the doors open, such as while cleaning the inside of the refrigerator, touch any button on the control panel. The alarm sound will be temporarily turned off, but the Door Ajar icon will still be displayed on the dispenser control panel.

Lighting the Refrigerator

The refrigerator has an interior light that comes on any time the door is opened.

NOTE: The light is an LED which does not need to be replaced. If the LED does not illuminate when the door is opened, call Service to replace the light. See “Assistance or Service” in the “Warranty” section for contact information.

Water and Ice Dispensers

IMPORTANT:

• Allow 3 hours for the refrigerator to cool down and chill water.
• Allow 24 hours to produce the first batch of ice. Discard the first 3 batches of ice produced.
• The dispensing system will not operate if the left refrigerator door is not closed completely.

A. Water dispenser paddle

B. Ice dispenser paddle

Flush the Water System

Air in the water dispensing system can cause the water dispenser to drip. After connecting the refrigerator to a water source or replacing the water filter, flush the water system.

Flushing the water dispensing system forces air from the water line and filter and prepares the water filter for use. Additional flushing may be required in some households.

NOTE: As air is cleared from the system, water may spurt out of the dispenser.

1. Using a sturdy container, depress and hold the water dispenser paddle for 5 seconds.

2. Release the dispenser paddle for 5 seconds. Repeat steps 1 and 2 until water begins to flow.

3. Once water begins to flow, continue depressing and releasing the dispenser pad (5 seconds on, 5 seconds off) until a total of 3 gal. (12 L) has been dispensed.

Calibrate Measured Fill

Household water pressure may affect the accuracy of the Measured Fill feature. So, for optimum performance of your water dispenser, you must first calibrate Measured Fill.

IMPORTANT:

• Flush the water system before calibrating Measured Fill.
• For best results, calibration should be performed when water is not being used in the house.

1. Place a sturdy measuring cup (1-cup [237 mL] size) on the dispenser tray centered in front of the ice/water dispenser paddle.

NOTE: Depending on your model, a measuring cup may be provided.

A. Water dispenser paddle

B. Ice dispenser paddle

C. Measuring cup (1 cup)

2. Touch and hold the Measured Fill button for 3 seconds. The Calibration and Measured Fill icons will illuminate and remain lit while the Measured Fill feature is being calibrated.

NOTE: You may touch any button to exit Measured Fill at any time in Calibration mode. The Calibration and Measured Fill icons will disappear.

3. Press and hold the water dispenser paddle, as needed, to dispense water to the 1-cup fill line in the measuring cup. NOTE: If overfilling or spilling occurs, discard the water and restart the calibration process.

4. When 1 cup of water has been correctly dispensed into the measuring cup, touch the center of the ring button to confirm the calibration.

5. When Measured Fill calibration has been confirmed, the Calibration icon will disappear and the display will return to the home screen.

Dispensing

Touch CUBED ICE or CRUSHED ICE for your ice selection.

NOTES:

• For crushed ice, cubes are crushed before being dispensed. This may cause a slight delay when dispensing crushed ice. Noise from the ice crusher is normal and pieces of ice may vary in size.
• When changing from crushed to cubed, a few ounces of crushed ice will be dispensed along with the first cubes.

Dispensing Water

IMPORTANT:

• Dispense at least 1 qt (1 L) of water every week to maintain a fresh supply.
• If the flow of water from the dispenser decreases, it could be caused by low water pressure.
  • With the water filter removed, dispense 1 cup (237 mL) of water. If 1 cup (237 mL) of water is dispensed in 8 seconds or less, the water pressure to the refrigerator meets the minimum requirement.
  • If it takes longer than 8 seconds to dispense 1 cup (237 mL) of water, the water pressure to the refrigerator is lower than recommended. See “Water Supply Requirements” and “Troubleshooting” sections for suggestions.

To Dispense Water - Standard:

1. Press a sturdy glass against the water dispenser paddle.

2. Remove the glass to stop dispensing.

NOTE: The Measured Fill button does not enable standard dispensing. It only functions in Measured Fill mode (see below).

To Dispense Water - Measured Fill:

Measured Fill allows you to dispense a specified amount of water with the touch of a few buttons.

1. Put a sturdy glass under waterspout. Touch MEASURED FILL to activate.

NOTE: The amount of water you select will be dispensed. Make sure the container can hold the entire volume. If ice is in the container, you may need to adjust your selection.

2. Touch MEASURED FILL to turn on, then touch to select 8 oz (0.2 L), 16 oz (0.5 L), or 24 oz (0.7 L). Touch a fourth time to exit Measured Fill display.

3. Touch FILL (center ring button) and the selected amount of water will be dispensed.

NOTES:

• The Measured Fill dispenser will automatically time out after 1 minute of inactivity.
• You can refill several glasses with the same measurement by continuing to touch FILL (center ring button) after each glass fill.

Measured Fill Options are listed in the following chart:

NOTES:

• Most coffee cups (commonly 4 to 6 oz [118 to 177 mL] per cup) are not the same size as a measuring cup (8 oz [237 mL]). You may need to recalibrate Measured Fill to underfill or to avoid unintentionally overfilling coffee cups.

4. Dispense water.

NOTE: While dispensing water, the center light circle will fill in. The flow of water will automatically stop once the desired volume has been dispensed.

• Press a sturdy glass against the dispenser paddle below the water spout.

OR

• Place the glass below the waterspout and touch FILL for hands-free dispensing.

5. To stop dispensing before the selected volume has been dispensed, touch FILL a second time or touch the water dispenser paddle.

NOTE: If you stop dispensing before the desired volume has been dispensed, the center light circle will continue to reflect how much water remains to be dispensed. The display will turn off after 1 minute of inactivity.

6. To select a new volume or start dispensing the same volume again, you must first finish dispensing the selected volume or turn off the Measured Fill feature (either by waiting 1 minute so it will automatically turn off or by touching CUBED ICE or CRUSHED ICE to manually turn it off), and then select Measured Fill again.

The Ice Dispenser

IMPORTANT:

• If the ice cubes are hollow or have an irregular shape, it could be because of low water pressure. See the “Water Supply Requirements” section.
• Ice travels from the ice storage bin through the dispenser chute to the dispenser. To turn off the ice maker, see the “Ice Maker and Storage Bin” section.
• The dispenser may continue to make noise and ice may continue to dispense for several seconds after releasing the dispenser button or paddle.

To Clean the Ice Dispenser Chute:

Humidity causes ice to naturally clump together. Ice particles can build up until the ice dispenser chute becomes blocked.

If ice is not dispensed regularly, it may be necessary to empty the ice storage bin and clean the ice delivery chute, the ice storage bin, and the area beneath the storage bin every 2 weeks.

• If necessary, remove the ice clogging the storage bin and delivery chute using a plastic utensil.
• Clean the ice delivery chute and the bottom of the ice storage bin using a warm, damp cloth, and then dry thoroughly.

To Dispense Ice:

Paddle Dispensing

1. Select the desired type of ice by pressing CUBED ICE or CRUSHED ICE.

2. Press a sturdy glass against the dispenser paddle. Hold the glass close to the dispenser opening, so ice does not fall outside of the glass.

IMPORTANT: You do not need to apply a lot of pressure to the paddle to activate the ice dispenser. Pressing hard will not make the ice dispense faster or in greater quantities.

3. Remove the glass to stop dispensing.

NOTE: Ice may continue to dispense for several seconds after removing the glass from the dispenser paddle. The dispenser may continue to make noise for a few seconds after dispensing.

The Dispenser Drip Tray

There is an insert in the dispenser drip tray. The insert can be removed from the drip tray to carry to the sink to empty or clean.

• Push down on the rear edge of the insert to tilt up the front edge and pull dispenser tray out.

A. Dispenser tray insert

The Dispenser Light

1. When you use the dispenser, the light will automatically turn on.

2. The dispenser light also serves as an automatic night light. Once the ambient light in the room is reduced, the auto sensor will cause the dispenser light to illuminate.

The Dispenser Lock

The dispenser can be disabled for easy cleaning or to avoid unintentional dispensing by small children and pets.

NOTE: The lock feature does not shut off power to the refrigerator or the ice maker dispenser light. It simply deactivates the controls and dispenser levers. To turn off the ice maker, see “Ice Maker and Storage Bin” section.

• Touch and hold FAST ICE for 3 seconds to lock the dispenser.
• Touch and hold FAST ICE for 3 seconds to unlock the dispenser.

The display screen indicates when the dispenser is locked.

Ice Maker and Storage Bin

IMPORTANT: To avoid low ice production and poor quality ice, flush the water system before turning on the ice maker. See “Water Dispenser” section.

• Following installation, allow 24 hours to produce the first batch of ice. Discard the first 3 batches of ice produced. Allow 2 to 3 days to fill the ice storage bin.
• The quality of your ice will be only as good as the quality of the water supplied to your ice maker. Avoid connecting the ice maker to a softened water supply. Water softener chemicals (such as salt) can damage parts of the ice maker and lead to poor quality ice. If a softened water supply cannot be avoided, make sure the water softener is operating properly and is well-maintained.

Shelves, Bins, and Drawers

Infinity Slide Shelf

Some shelves will tuck away to create room for taller objects. Some models have 2 Infinity slide shelves.

1. To retract the front section of the shelf, push the adjustable portion of the shelf as far back as needed toward the rear of the refrigerator.

2. Extend the front glass and front trim of the shelf by pulling the retracted portion of the shelf outward until it is fully extended.

Small Items Bin

A shallow storage compartment with removable lids which slide from side to side is located below and in front of the pantry drawer.

NOTE: This compartment is not temperature- or humidity-controlled, so it is not recommended for storing leafy vegetables.

Important information to know about glass shelves and covers:

Do not clean glass shelves or covers with warm water when they are cold. Shelves and covers may break if exposed to sudden temperature changes or impact, such as bumping. Tempered glass is designed to shatter into many small, pebble-size pieces. This is normal. Glass shelves and covers are heavy. Use both hands when removing them to avoid dropping.

Shelves and Shelf Frames

The shelves in your refrigerator are adjustable to meet your individual storage needs.

Storing similar food items together in your refrigerator and adjusting the shelves to fit different heights of items will make finding the exact item you want easier. It will also reduce the amount of time the refrigerator door is open and save energy.

Shelf Height Adjustment

Shelf height can be adjusted by changing the adjustable shelf mounts between their vertical and horizontal positions.

1. Carefully lift the shelf off the shelf mounts and turn the flipper to the desired orientation.

2. Repeat for remaining shelf mounts.

3. Apply pressure to the top of the shelf to ensure the shelf is properly seated on the shelf mounts.

To remove and replace shelves:

1. Make sure adjustable shelf mounts are in the lower position before removing shelves. Also, doors will need to be open at a 90° angle. If open wider, it will make it harder to remove the shelves.

2. Remove the middle shelf or top shelf by lifting it up and out of the shelf supports. Then pull the shelf forward and tilt down to a vertical position. Turn the shelf at an angle and pull out of the refrigerator.

NOTES:

• Will need to remove middle shelf first before removing top shelf.
• Infinity slide glass shelves should be pushed back in. When tilted up, make sure glass does not slide to front.

3. Remove the bottom shelf by lifting it up and out of the shelf supports. Then pull the shelf forward and tilt up to a vertical position. Turn the shelf at an angle and pull out of the refrigerator.

4. Replace the middle and top shelves by putting the shelf in the refrigerator at an angle with the shelf front down. Lift the front of the shelf up and in until rear shelf drops into the shelf supports. Lower the front of the shelf and make sure that the shelf is in position.

5. Replace the bottom shelf by putting the shelf in the refrigerator at an angle with the shelf up. Lift the front of the shelf down and in until rear shelf drops into the shelf supports. Lower the front of the shelf and make sure that the shelf is in position.

Shelves with under-shelf lighting (on some models)

By moving LED lighting to a new spot under the shelves, this leading-edge technology improves interior refrigerator lighting and aids in locating storage items.

Platter Pocket Removal

NOTE: Refrigerator doors will need to be removed to remove platter pocket. See “Remove and Replace Doors” section for more information.

1. Pull the platter pocket to the fully open position or when it stops.

2. Locate the platter pocket retention clips on both sides. These are in the side under the platter pocket.

3. Push the clip up from the bottom with your finger.

4. After both clips have been disengaged, carefully remove the platter pocket toward the front of the refrigerator.

Replacing Platter Pocket

1. Pull the platter pocket to the fully open position.

2. Locate the platter pocket retention clips on both sides.

3. Push the clip up from the bottom with your finger.

4. After both clips have been disengaged, carefully remove the platter pocket.

Crisper Drawers

To remove and replace the drawers:

1. Grasp the handle at the bottom of the drawer and slide the drawer straight out to the stop. Lift the drawer off the bottom guide.

2. Replace the drawer by placing it on the bottom drawer guide and pushing it past the drawer stop into position.

To remove the crispers cover (can remove only if platter pocket is removed first):

1. Remove the platter pocket first.

2. Holding the glass insert firmly with one hand, press up in center of glass insert until it rises above the plastic frame. Gently slide the glass insert forward to remove.

Refrigerator Door Bins

The bins on your refrigerator door are adjustable to meet your individual storage needs.

Door Bin Divider (on some models)

This divider fits in the door bin to divide the bin and elevate smaller items at the back of the bin.

Installing treasure bin lid (on some models)

1. Set the frame on the top of the door bin with the hinge features at the back of the door bin (the higher section).

2. Push the frame onto the top edge of the door bin.

3. Snap the lid into the hinge at the back of the door bin.

4. Close the lid.

Freezer Drawers

Small Items Bin

This drawer divider is not removable and is for small, delicate items. For storage flexibility, the drawer bin can move forward and back, allowing you to store larger items in one section of the freezer.

Pizza Pocket

Space at the front of the drawer allows vertical storage of additional pizza boxes.

Removable Divider (on some models)

This divider can be placed in 1 of 3 locations to help divide space and assist organization.

Third Tier

This shelf is not removable. To allow access, the third tier is able to move backward, allowing reach to items in the area below.

Ice Bin (on some models)

Ice storage for second ice maker

A. Small items bin

B. Pizza pocket

C. Removable divider (not shown)

D. Third tier

E. Ice bin (not shown)

Audio Reference

This table is for quick reference only. See corresponding sections for details. In case of inconsistency, section details will prevail.

REFRIGERATOR CARE

Cleaning

Both the refrigerator and freezer sections defrost automatically. However. clean both sections about once a month to avoid odor buildup. Wipe up spills immediately.

Exterior Cleaning

Please see the exterior cleaning information specific to your model.

Style 1 - Smooth Door

IMPORTANT: Damage to smooth finish due to improper use of cleaning products or using non-recommended cleaning products is not covered under the warranty. Sharp or blunt instruments will mar the finish.

NOTE: Paper towels scratch and may dull the clear coat of the painted door. To avoid possible damage, use only soft, clean cloths to polish and wipe the door.

Style 2 - Stainless Steel

IMPORTANT:

• Use recommended stainless steel cleaners and cloths only. Damage to stainless steel finish due to improper use of cleaning products or using non-recommended cleaning products is not covered under the warranty.
• Avoid exposing stainless steel appliances to caustic or corrosive elements such as high salt, high moisture, or high humidity environments. Damage due to exposure to these elements is not covered under the warranty.

Interior Cleaning

IMPORTANT: Refrigerator shelves with under-shelf, LED lighting are not dishwasher safe.

1. Unplug refrigerator or disconnect power.

2. Hand wash, rinse, and dry removable parts and interior surfaces thoroughly. Use a clean sponge or soft cloth and a mild detergent in warm water.

NOTE: Do not use abrasive or harsh cleaners such as window sprays, scouring cleansers, flammable fluids, cleaning waxes, concentrated detergents, bleaches, or cleansers containing petroleum products on plastic parts, interior and door liners, or gaskets.

3. Plug in refrigerator or reconnect power.

Condenser Cleaning

There is no need for routine condenser cleaning in normal home operating environments. If the environment is particularly greasy or dusty or there is significant pet traffic in the home, the condenser should be cleaned every 6 months to ensure maximum efficiency.

If you need to clean the condenser, please call for service.

Lights

The lights in both the refrigerator and freezer compartments are LEDs which do not need to be replaced. If the lights do not illuminate when the door or drawer is opened, call for assistance or service. In the U.S.A., call 1-866-333-4591. In Canada, call 1-800-807-6777.

Vacation and Moving Care

Vacations 1

If You Choose to Leave the Refrigerator On While You’re Away:

1. Use up any perishables and freeze other items.

2. If your refrigerator has an automatic ice maker and is connected to the household water supply, turn off the water supply to the refrigerator. Property damage can occur if the water supply is not turned off.

3. If you have an automatic ice maker, turn off the ice maker. NOTE: Depending on your model, do one of the following:

• Raise the shut-off arm to Off (arm up) position.
• Press the switch to Off for the door ice maker. or
• Touch ICEMAKER2 for display to be unlit on the top inside of the refrigerator.

4. Empty the ice bin.

If You Choose to Turn Off the Refrigerator Before You Leave:

1. Remove all food from the refrigerator.

2. If your refrigerator has an automatic ice maker:

• Turn off the water supply to the ice maker at least one day ahead of time.
• When the last load of ice drops, press the switch to OFF for the door ice maker or touch ICEMAKER2 for display to be unlit on the top inside of the refrigerator, depending on your model.

3. Empty the ice bin.

4. Turn off the Temperature controls. See “Using the Controls” section.

5. Clean refrigerator, wipe it, and dry well.

6. Tape rubber or wood blocks to the tops of both doors to prop them open far enough for air to get in. This stops odor and mold from building up.

Moving

When you are moving your refrigerator to a new home, follow these steps to prepare it for the move.

1. If your refrigerator has an automatic ice maker:

• Turn off the water supply to the ice maker at least one day ahead of time.
• Disconnect the water line from the back of the refrigerator.
• When the last load of ice drops, press the switch to OFF either on the ice maker or the control, depending on your model.

2. Remove all food from the refrigerator and pack all frozen food in dry ice.

3. Empty the ice bin.

4. Turn off the Temperature controls. See “Using the Controls” section.

5. Unplug refrigerator.

6. Clean, wipe, and dry thoroughly.

7. Take out all removable parts, wrap them well, and tape them together so they don’t shift and rattle during the move.

8. Depending on the model, raise the front of the refrigerator so it rolls more easily OR raise the leveling screws so they don’t scrape the floor. See “Adjust the Doors” or “Door Closing and Door Alignment” section.

9. Tape the doors closed and tape the power cord to the back of the refrigerator.

When you get to your new home, put everything back and refer to the “Installation Instructions” section for preparation instructions. Also, if your refrigerator has an automatic ice maker, remember to reconnect the water supply to the refrigerator.

Troubleshooting - Connected Models

Troubleshooting

Doors

To view an animation showing how to adjust and align the doors, refer to the Product Help/FAQ section of the brand website and search for “door closing and door alignment.”