Panasonic KX-TGE433B Expandable Cordless Phone System

Operating Instructions Cordless Telephone with Digital Answering Machine

Introduction

Model composition

KX-TGE430 series

Model shown is KX-TGE432

KX-TGE440 series

Model shown is KX-TGE445.

Accessory information

Supplied accessories

1. KX-TG3640
2. KX-TGE432
3. KX-TGE433
4. KX-TG3634
5. KX-TGE445/KX-TG3645
6. PQJA10075Y (Black cord), PQJA10075Z (Transparent cord)
7. See page 4 for replacement battery information.
8. The handset cover comes attached to the handset.

Additional/replacement accessories

Please contact your nearest Panasonic dealer for sales information (page 65).

1. Replacement batteries may have a different capacity from that of the supplied batteries.
2. By installing this unit, you can extend the range of your phone system to include areas where reception was previously not available. This product can be purchased online. Please visit our Web site: http://shop.panasonic.com/support
3. By registering the key detector (4 max.) to a Panasonic Digital Cordless Phone and attaching it to an easy-to-lose item in advance, you can locate and find the mislaid item to which the key detector is attached.

Other information

• Design and specifications are subject to change without notice.
• The illustrations in these instructions may vary slightly from the actual product.

Expanding your phone system

Getting Started

Setting up

Connections

• Base unit

1. Connect the AC adaptor to the unit by pressing the plug firmly.
2. Fasten the cord by hooking it.
3. Connect the AC adaptor to the power outlet.
4. Connect the telephone line cord to the unit, then to the single-line telephone jack (RJ11C) until you hear a click.
5. A DSL/ADSL filter (not supplied) is required if you have a DSL/ADSL service.

Note:

• Use only the supplied Panasonic AC adaptor PNLV226.

• Charger

1. Connect the AC adaptor to the power outlet.

Battery installation

• USE ONLY rechargeable Ni-MH batteries AAA (R03) size ( ).
• Do NOT use alkaline/manganese/Ni-Cd batteries.
• Confirm correct polarities ( , ).
  
• Follow the directions on the display to set up the unit.

Battery charging

Charge for about 7 hours.

• Confirm “Charging” is displayed ( ).
• When the batteries are fully charged, “Fully charged” is displayed.

Note when setting up

Note for connections

• The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.)
• The AC adaptor should be connected to a vertically oriented or floor-mounted AC outlet. Do not connect the AC adaptor to a ceiling-mounted AC outlet, as the weight of the adaptor may cause it to become disconnected.

Note for battery installation

Use the supplied rechargeable batteries. For replacement, we recommend using the Panasonic rechargeable batteries noted on page 4, 7.

Note for battery charging

• It is normal for the handset to feel warm during charging.
• Clean the charge contacts of the handset, base unit, and charger with a soft and dry cloth once a month. Before cleaning the unit, disconnect from power outlets and any telephone line cords. Clean more often if the unit is exposed to grease, dust, or high humidity.

Battery level

Panasonic Ni-MH battery performance (supplied batteries)

*1 If eco mode is on.

Note:

• Actual battery performance depends on usage and ambient environment.

Intelligent eco mode

This feature automatically reduces handset power consumption by suppressing handset transmission power when the handset is close to the base unit.

• When this feature is activated, is displayed.
• Eco mode is turned off when the clarity booster is activated (page 18).

Controls

Handset

1. Ringer indicator
   Message indicator
2. Belt clip holes
3. Speaker
4. (VOL.: Volume up/down)
5. (TALK)
6. Dial keypad (: TONE)
7. Headset jack
8. (SP-PHONE: Speakerphone)
9. 
10. Microphone
11. Receiver
12. Display
13. 
14. 
15. Charge contacts

• Control type

Soft keys

By pressing a soft key, you can select the feature shown directly above it on the display.

Navigator key

– : Scroll through various lists and items.

– : Adjust the receiver or speaker volume while talking.

– : View the phonebook entry.

– : View the redial list.

– (Caller ID): View the caller list.

Base unit

• KX-TGE430 series: page 3

1. Charge contacts
2. Speaker
3. 
4. 
5. (VOL.: Volume up/down)
6. Message counter
7. 
8. (PLAY/STOP) Message indicator
9. (Repeat)
10. (Skip)
11. 

• KX-TGE440 series: page 3

1. Charge contacts
2. Speaker
3. 
4. 
5. 
6. (SP-PHONE: Speakerphone) SP-PHONE indicator
7. Message counter
8. (PLAY/STOP) Message indicator
9. 
10. 
11. 
12. (VOL.: Volume up/down)
13. 
14. (Skip)
15. (Repeat)
16. Microphone
17. Dial keypad (: TONE)

Display icons

Handset display items

Base unit display item

Language settings

Display language

Voice announcement language

You can select the language used for the following features.

– Answering system guidance

– Talking Caller ID

Date and time

1. 
   
2. Enter the current month, date, and year by selecting 2 digits for each.
   Example: July 12, 2016
   
3. 
   
4. Enter the current hour and minute (12-hour clock format) by selecting 2 digits for each. Example: 9:30
   
5. 
   
6. 
   

Note:

• When English is selected as the display language, 12-hour clock format is used. When Spanish is selected, 24-hour clock format is used.

Recording your greeting message

You can record your own greeting message instead of using a pre-recorded greeting message. See page 41 for details.

Other settings

Dialing mode

If you cannot make calls, change this setting according to your telephone line service. The default setting is “Tone”.

“Tone”: For tone dial service.

“Pulse”: For rotary/pulse dial service

Programming

Menu list

To access the features, there are 2 methods.

• Scrolling through the display menus

1. 
   
2. Press or to select the desired main menu.
3. Press or to select the desired item from the next sub-menus.
4. Press or to select the desired setting.

• Using the direct command code

1. -> Enter the desired code.
   Example: Press
2. Select the desired setting.

Note:

• To exit the operation, press .
• In the following table, < > indicates the default settings.
• In the following table, indicates the reference page number.
• Display menu order and sub-menu may vary depending on your model.

Display menu tree and direct command code table

*1 If you program these settings using one of the units, you do not need to program the same item using another unit.

*2 This menu is not displayed when scrolling through the display menus. It is only available in direct command code.

*3 KX-TGE440 series: page 3

*4 This feature allows the unit to automatically adjust the date and time each time caller information including date and time is received. To turn this feature on, select “Caller ID auto”. To turn this feature off, select “Manual”. (Caller ID subscribers only) To use this feature, set the date and time first (page 14).

*5 If you subscribe to a distinctive ring service (such as IDENTA-RING), select a tone (tone 1 to 2). If you select a melody, you cannot distinguish lines by their ringers.

*6 The preset melodies in this product (“Tone 3” - “Melody 10”) are used with permission of © 2004 - 2013 Copyrights Vision Inc.

*7 This setting is available when you have the key detector (KX-TGA20). Read the installation manual for more information on the key detector.

*8 For models with supplied key detectors, the display shows “1: Detector1”.

*9 If you register 2 or more key detectors.

*10 If you subscribe to a Caller ID service and want to view the caller’s information after lifting up the handset to answer a call, turn off this feature.

*11 The flash time depends on your telephone exchange or host PBX. Contact your PBX supplier if necessary. The setting should stay at “700 ms” unless pressing fails to pick up the waiting call.

*12 Generally, the line mode setting should not be changed. This setting automatically maintains receiver volume at the proper level depending on the current telephone line condition. Set the line mode to “A” if telephone line condition is not good.

Alarm

An alarm sounds at the set time for 1 minute and is repeated 5 times at 5 minute intervals (snooze function). A text memo can also be displayed for the alarm. A total of 3 separate alarm times can be programmed for each handset. You can set one of 3 different alarm options (once, daily, or weekly) for each alarm time.

Important:

• Make sure the unit’s date and time setting is correct (page 14).

1. 
   
2. 
   
3. 
   
   
4. Proceed with the operation according to your selection in step 3.
   
5. Set the desired time.
6. 
   
7. 
   
8. 
   
   - We recommend selecting a different ringer tone from the one used for outside calls.
9. 
   
10. 
    

Note:

• Press to stop the alarm completely.
• When the handset is in use, the alarm will not sound until the handset is in standby mode.
• Press any dial key or to stop the sound but keep the snooze function activated.
• If you want to make an outside call when the snooze function is activated, please stop the snooze function before making the call.

Silent mode

Silent mode allows you to select a period of time during which the handset and/or base unit will not ring for outside calls. This feature is useful for time periods when you do not want to be disturbed, for example, while sleeping. Silent mode can be set for each unit. Using the phonebook’s group feature (page 25), you can also select groups of callers whose calls override silent mode and ring the unit (Caller ID subscribers only).

Important:

• Make sure the unit’s date and time setting is correct (page 14).
• We recommend turning the base unit ringer off (page 17) in addition to turning the silent mode on. (KX-TGE430 series: page 3)
• If you have set the alarm, the alarm sounds even if the silent mode is turned on.

Turning silent mode on/off

1. 
   
2. 
   
   If you select “Off”, press OFF to exit.
3. Enter the desired hour and minute you wish to start this feature.
4. 
   
5. Enter the desired hour and minute you wish to end this feature.
6. 
   
7. 
   

*1 KX-TGE440 series: page 3

Changing the start and end time

1. 
   
2. Continue from step 3, “Turning silent mode on/off”, page 34.

*1 KX-TGE440 series: page 3

Selecting groups to bypass silent mode

1. 
   
2. 
   
   - “ ” is displayed next to the selected group numbers.
   - To cancel the selected group:
   : Select the group. -> Press SELECT again. “” disappears.
3. 
   

*1 KX-TGE440 series: page 3

Baby monitor

This feature allows you to listen in on a room where another handset is located, allowing you to easily monitor from different areas of the house or even while away from home. The monitored handset (placed in a baby’s room, for example) will automatically call the monitoring handset, base unit, or the phone number stored when it detects sound.

Important:

• Before using this feature, we recommend that you test this feature and adjust the baby monitor sensitivity as needed, especially if you plan to monitor from outside.
• This feature should not be used as a substitute for a medical or caregiver’s supervision. It is the caregiver’s responsibility to stay close enough to handle any eventuality.

Note:

• If the unit is connected to a PBX system, you cannot set the baby monitor.
• During the monitoring mode, battery consumption is faster than usual. We recommend leaving the monitored handset on the base unit or charger.
• The monitored handset never rings while it is being monitored. If the base unit is placed near the monitored handset, we recommend turning off the base unit ringer volume (page 17).

Setting the baby monitor

Perform the setting operation with the handset to be monitored (for example, the handset placed in a baby’s room).

To monitor with a unit

The internal baby monitor feature is available:

– between handsets '– between a handset and the base unit*1

*1 KX-TGE440 series: page 3

1. 
   
2. 
   
3. 
   
   - “Baby monitor” will be displayed.
   - The registered unit’s name/number is displayed.

Note:

• When this feature is on, another handset or the base unit can hear the monitored handset by making an intercom call.

To monitor from outside

If you enable this feature, the unit will call a pre-programmed phone number when the handset detects sound. After you answer the call, you can listen in on the room where the handset is located.

• From the phonebook:

Note:

• If you edit a phonebook entry which is assigned for monitoring, the edited entry does not transfer to the monitor.

• By entering phone numbers:

Note:

• The registered name/number is displayed.

Turning off the baby monitor

The monitored handset cannot be used while baby monitor is set to “On”.

Editing an outside monitoring number

Erasing an outside monitoring number

Baby monitor sensitivity

You can adjust the sensitivity of the baby monitor. Increase or decrease the sensitivity to adjust the sound level needed to trigger the baby monitor feature.

• This feature cannot be set during a monitoring call.

Answering the baby monitor

When monitoring with a unit:

Handset: Press to answer a call.

Base unit: Press to answer a call*1.

*1 KX-TGE440 series: page 3

If you want to respond from the monitoring unit, press .

• The monitoring unit will answer calls automatically when the auto intercom feature is set to “On” (page 21).

Note:

• If you receive an outside call when communicating with the monitored handset, the interrupt tone sounds.

– To answer the call with the handset, press , then press .

– To answer the call with the base unit, press 3 times.*1

*1 If is pressed, press 2 times.

When monitoring from outside:

Answer the call.

If you want to respond from your monitoring phone, press using tone dialing. You can turn off the baby monitor feature by pressing .

Note:

• The unit disconnects the call automatically after 2 minutes.

Other programming

Changing the handset name

The default handset name is “Handset 1” to “Handset 6”. You can customize the name of each handset (“Bob”, “Kitchen”, etc.). This is useful when you make intercom calls between handsets. To display the handset name in standby mode, turn on the handset name display feature (page 37).

Displaying the handset name

You can select whether or not the handset name is displayed in standby mode. The default setting is “Off”.

Registering a unit

Operating additional units

Additional handsets

Up to 6 handsets can be registered to the base unit.

Important:

• See page 5 for information on the available model.

Registering a handset to the base unit

The supplied handset and base unit are pre-registered. If for some reason the handset is not registered to the base unit, re-register the handset.

Deregistering a handset

A handset can cancel its own registration to the base unit, or other handsets registered to the same base unit. This allows the handset to end its wireless connection with the system.

Answering system

Answering system

The answering system can answer and record calls for you when you are unavailable to answer the phone. You can also set the unit to play a greeting message but not to record caller messages by selecting “Greeting only” as the recording time setting (page 46).

Important:

• Make sure the unit’s date and time setting is correct (page 14).

Memory capacity (including your greeting message)

The total recording capacity is about 17 minutes. A maximum of 64 messages can be recorded.

Note:

When message memory becomes full:

– “Messages full” is shown on the handset display.

– The message counter on the base unit flashes if the answering system is turned on.

– If you use the pre-recorded greeting message, the unit automatically switches to another pre-recorded greeting message asking callers to call again later.

– If you recorded your own greeting message, the same message is still announced to callers even though their messages are not recorded.

Turning the answering system on/off

Base unit

Press to turn on/off the answering system.

Handset

Note for base unit and handset:

• When the answering system is turned on, the message counter on the base unit displays the total number of messages (old and new).

Greeting message

When the unit answers a call, a greeting message is played to callers.

You can use either:

– your own greeting message

– a pre-recorded greeting message

Recording your greeting message

1. 
   
2. 
   
3. After a beep sounds, hold the handset about 20 cm (8 inches) away and speak clearly into the microphone (2 minutes max.).
4. 
   

Using a pre-recorded greeting message

The unit provides 2 pre-recorded greeting messages:

– If you reset to pre-recorded greeting or do not record your own greeting message, the unit plays a pre-recorded greeting asking callers to leave a message.

– If the message recording time (page 46) is set to “Greeting only”, callers’ messages are not recorded and the unit plays a different pre-recorded greeting message asking callers to call again.

Resetting to a pre-recorded greeting message

Use this procedure to erase your greeting message and use a pre-recorded one.

Playing back the greeting message

Listening to messages

Important:

• When using the base unit or handset to listen to messages, the noise reduction feature (page 18) is activated automatically in spite of the setting ( is not displayed).

Using the base unit

When new messages have been recorded, on the base unit flashes. Press (PLAY).

• During playback, on the base unit lights.
• If new messages have been recorded, the base unit plays back new messages.
• If there are no new messages, the base unit plays back all messages.

Operating the answering system during playback

*1 If pressed within the first 5 seconds of a message, the previous message is played.

Erasing all messages

Press ERASE 2 times while the unit is not in use.

Using the handset

When new messages have been recorded:

– “New message” is displayed.

– The message indicator on the handset flashes slowly if the message indicator is turned on (page 46).

Note:

• To switch to the receiver, press .
• You can also use the PLAY soft key, if displayed, to play new messages.

Operating the answering system

*1 If pressed within the first 5 seconds of a message, the previous message is played.

*2

*3

Calling back (Caller ID subscribers only)

Editing the number before calling back

Erasing all messages

Advanced new message alerting features

Audible message alert

This feature allows the base unit to beep to inform you of a new message arrival when new messages are recorded. The base unit beeps 2 times every minute until you listen to the messages, if the “Base unit beep” setting is turned on. The default setting is “Off”.

New message alert by a call

This feature allows you to receive a notification by phone when new messages are recorded. The base unit calls a phone number you specify. You can then operate the answering system remotely to listen to the new message.

To use this feature, you must:

– store a phone number to which the unit makes the call to.

– turn on the new message alert setting. After you answer the new message alert call, you can listen to messages from that call (page 44).

Important:

• A new message alert is stopped 1 minute after the unit starts to call. The unit will not retry the call even if the call is not answered.

Storing a phone number to which the unit makes an alert call

• From the phonebook:

• By entering a phone number:

Turning on/off the new message alert setting

Editing the set phone number

Erasing the set phone number

Activating/inactivating the remote access code to play messages

If you activate this feature, you must enter the remote access code (page 45) to play the new message from the new message alert call. This is so that unauthorized parties cannot listen to your messages. The default setting is “Inactivate”.

– “Inactivate”: You can listen to the message by pressing 4 to play new messages (without entering the remote access code).

– “Activate”: You must enter your remote access code and then press 4 to play new message.

Listening to messages

After you answer the new message alert, you can listen to the messages as follows.

• When the remote access code is set to “Inactivate”: Press 4 to play the new message during the announcement.
• When the remote access code is set to “Activate”:
  1 Enter the remote access code (page 45) during the announcement.
  2 Press 4 to play the new message.

Note:

• Within 10 seconds after listening to new messages, you can press during the call to turn off the new message alert by a call feature.
• Even if the unit makes a new message alert call, the handset redial list does not show the record.

Remote operation

Using a touch-tone phone, you can call your phone number from outside and access the unit to listen to messages or change answering system settings. The unit’s voice guidance prompts you to press certain dial keys to perform different operations.

Remote access code

A 3-digit remote access code must be entered when operating the answering system remotely. This code prevents unauthorized parties from listening to your messages remotely. The default setting is “111”.

Important:

• To prevent unauthorized access to this product, we recommend that you regularly change the remote code.

Deactivating remote operation

Press in step 2 on “Remote access code”, page 45.

• The entered remote access code is deleted.

Using the answering system remotely

1. Dial your phone number from a touch-tone phone.
2. After the greeting message starts, enter your remote access code.
3. Follow the voice guidance prompts as necessary or control the unit using remote commands (page 45).
4. When finished, hang up.

Voice guidance

• When the English voice guidance is selected During remote operation, the unit’s voice guidance starts and prompts you to press
  1 to perform a specific operation, or press
  2 to listen to more available operations.
• When the Spanish voice guidance is selected
  To start the voice guidance, press 9. The voice guidance announces the available remote commands (page 45).

Note:

• If you do not press any dial keys within 10 seconds after a voice guidance prompt, the unit disconnects your call.

Remote commands

You can press dial keys to access certain answering system functions without waiting for the voice guidance to prompt you.

*1 If pressed within the first 5 seconds of a message, the previous message is played.

*2 For English voice guidance only

*3 For Spanish voice guidance only

Turning on the answering system remotely

1. Dial your phone number from a touch-tone phone.
2. Let the phone ring 15 times.
   - A long beep is heard.
3. Enter your remote access code within 10 seconds after the long beep.
   - The greeting message is played back.
   - You can either hang up, or enter your remote access code again and begin remote operation (page 44).

Answering system settings

Call screening

Handset / Base unit

While a caller is leaving a message, you can listen to the call through the unit’s speaker. To adjust the speaker volume, press or repeatedly. You can answer the call by pressing on the handset or on the base unit*1. Call screening can be set for each unit. The default setting is “On”.

*1 KX-TGE440 series: page 3

Number of rings before the unit answers a call

You can change the number of times the phone rings “Ring count” before the unit answers calls. You can select 2 to 7 rings, or “Toll saver”.

The default setting is “4 rings”. “Toll saver”: The unit’s answering system answers at the end of the 2nd ring when new messages have been recorded, or at the end of the 5th ring when there are no new messages. If you call your phone from outside to listen to new messages (page 45), you know that there are no new messages when the phone rings for the 3rd time. You can then hang up without being charged for the call.

Caller’s recording time

You can change the maximum message recording time allowed for each caller. The default setting is “3 min”.

Selecting “Greeting only”

You can select “Greeting only” which sets the unit to announce a greeting message to callers but not record messages. Select “Greeting only” in step 2 on “Caller’s recording time”, page 46.

Note:

• When you select “Greeting only”:
  – If you do not record your own message, the unit will play the pre-recorded greeting-only message asking callers to call again later.
  – If you use your own message, record the greeting-only message asking callers to call again later (page 41).

Handset message indicator

You can select whether or not the message indicator on the handset flashes slowly when new messages are recorded. The default setting is “On”.

Important:

• If you stored the voicemail access number (page 47), the message indicator also flashes for newly recorded voicemail messages (page 48).

Note:

• While message indicator is on, battery operating time is shortened (page 11).

Error messages

Troubleshooting

If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor, then reconnect the base unit’s AC adaptor. Remove the batteries from the handset, and then insert them into the handset again.

General use

Menu list

Battery recharge

Problem	Cause/solution
The handset beeps and/or flashes.	Battery charge is low. Fully charge the batteries (page 11).
I fully charged the batteries, but – still flashes, – is displayed, or – the operating time seems to be shorter.	Clean the battery ends ( , ) and the charge contacts with a dry cloth and charge again. It is time to replace the batteries (page 10).

Making/answering calls, intercom

I cannot use voice paging.	You cannot use voice paging if other units are in use. Voice paging is not available when a range extender (KX-TGA405) is registered to the base unit.
is displayed.	The handset is too far from the base unit. Move closer. The base unit’s AC adaptor is not properly connected. Reconnect AC adaptor to the base unit. The handset is not registered to the base unit. Register it (page 37).
Noise is heard, sound cuts in and out.	You are using the handset or base unit in an area with high electrical interference. Re-position the base unit and use the handset away from sources of interference. Move closer to the base unit. If you use a DSL/ADSL service, we recommend connecting a DSL/ADSL filter between the base unit and the telephone line jack. Contact your DSL/ADSL provider for details.
The handset does not ring	The ringer volume is turned off. Adjust the ringer volume (page 17, 30). Silent mode is turned on. Turn it off (page 34).
The base unit does not ring.	The ringer volume is turned off. Adjust the ringer volume (page 17). Silent mode is turned on. Turn it off (page 34)
I cannot make a call.	The dialing mode may be set incorrectly. Change the setting (page 15).
I cannot make or answer a call.	An outside line is being used after a cell locator feature is used. – KX-TGE430 series: To end the call, press LOCATES CELL on the base unit. – KX-TGE440 series: To end the call if someone answers using the cellular phone, press on the base unit.
I cannot make long distance calls	Make sure that you have long distance service.

Caller ID/Talking Caller ID

Answering system

Voicemail

Liquid damage

Caution:

• To avoid permanent damage, do not use a microwave oven to speed up the drying process.

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