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The Shark ION™ Power Handheld will not operate.
• The battery needs to be recharged.
• Try using a dierent electrical outlet to charge.
• The battery is damaged and needs to be replaced.
The Shark ION PowerHandheld will not pick up debris or suction
is weak.
• The dust cup is full. Empty the dust cup.
• The fabric filter needs cleaning or replacement. Clean or replace
the fabric filter.
• The battery needs to be recharged.
• The filter screen is clogged and needs cleaning. Open dust cup
and clean filter screen.
Dust is escaping from the Shark ION Power Handheld.
• The fabric filter is not installed correctly. Remove filter, then
reinstall.
• The dust cup fabric filter has a hole or a puncture and needs to
be replaced.
• The dust cup is not installed correctly. Remove dust cup,
then reinstall.
I dropped my unit and the dust cup fell o.
• To reinstall, slide the tab on the dust cup into the slot on the
bottom of the nozzle until it clicks into place.
TROUBLESHOOTING AND ERROR CODES
LIGHT INDICATOR WHAT IT MEANS
Light blinking blue Low battery.
Light blinks blue twice, then pauses
Blockage. Turn o power and
remove blockage, then turn
power back on.
Solid blue light Power is on.
Blue light fades in and out steadily Unit is charging.
Dim blue light Unit is fully charged.
No light
Power is o, or unit needs
recharge.
MAINTENANCE MAINTENANCE
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1. With the power o, slide the Open Dust Cup button forward,
and the dust cup will swing open.
2. Tap dust cup filter screen lightly to knock o dust and debris.
3. Wipe dust cup bristle lightly with dry cloth to remove dust
and dirt.
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EMPTYING THE DUST CUP
WV201_IB_EB2_Mv1.indd
TWO-YEAR LIMITED WARRANTY
The 2-Year Limited Warranty applies to purchases made from authorized retailers of
SharkNinja Operating LLC. Warranty coverage applies to the original owner and to
the original product only and is not transferable.
SharkNinja warrants that the unit shall be free from defects in material and
workmanship for a period of 2 years from the date of purchase when it is used under
normal household conditions and maintained according to the requirements outlined
in this instruction manual, subject to the following conditions and exclusions.
What is covered in my warranty?
1 The original unit and/or non-wearable components deemed defective, in
SharkNinja’s sole discretion, will be repaired or replaced for up to 2 years from the
original purchase date.
2 In the rare event that a replacement unit is issued, the warranty coverage ends six
months following the receipt date of the replacement unit or the remainder of the
existing warranty, whichever is greater. If the unit is replaced, SharkNinja reserves
the right to replace the unit with one of equal or greater value.
What is not covered in my warranty?
Our Customer Service/Product Specialists are available to provide all the warranty
service options available to you, including the possibility of upgrading to our VIP
Warranty Service Options for select product categories.
1 Normal wear and tear of wearable parts which require regular maintenance
and/or replacement to ensure the proper functioning of your unit are not covered
by this warranty.
2 Any unit that has been tampered with or used for commercial purposes.
3 SharkNinja will cover the cost for the customer to send in the unit to us for repair
or replacement. A fee of $19.95 for return shipping costs will be charged at the
time of return shipment of the repaired or replacement unit.
4 Damage caused by misuse, abuse, or negligent handling, or damage due to
mishandling in transit.
5 Consequential and incidental damages.
6 Defects caused by or resulting from damages from shipping or from repairs,
service or alteration to the product or any of its parts which have been performed
by a repair person not authorized by SharkNinja.
7 Products purchased, used or operated outside of North America.
Problems with your unit/How to get service:
If your appliance fails to operate properly while in use under normal household
conditions within the warranty period, visit sharkclean.com/support for product
care/maintenance self-help.
Our Customer Service and product specialists are also available at
1-800-798-7398 to assist with product support and warranty service options.
How to initiate a warranty claim:
You can call 1-800-798-7398 to have a Customer Service specialist assist you.
Please note you must call 1-800-798-7398 to initiate a warranty claim. Return and
packing instruction information will be provided at that time.
For Customer Service hours, visit sharkclean.com/support
Replacement parts are available for purchase at sharkclean.com. For more
information on which parts are classified as wearable or non-wearable, please visit
sharkclean.com/warranty. This warranty gives you specific legal rights, and you also
may have other rights that vary from state to state.
Some states do not permit the exclusion or limitation of incidental or consequential
damages, so the above may not apply to you.
Copyright © SharkNinja Operating LLC 2018
Needham, MA 02494/Ville St. Laurent, Québec H4S 1A7
1-800-798-7398
sharkclean.com
SHARK is a registered trademark of SharkNinja Operating LLC. SHARK ION is a trademark
of SharkNinja Operating LLC. RBRC is a trademark of Rechargeable Battery Recycling
Corporation.
For Shark | Ninja U.S. Patent information visit http://www.sharkninja.com/USPatents
Printed in China.
Illustrations may dier from actual product.
BATTERY REMOVAL AND DISPOSAL
This product uses a rechargeable and reusable lithium-ion battery. When the battery
no longer holds a charge, it should be removed from the hand vacuum and recycled.
DO NOT incinerate or compost the battery.
When your lithium-ion battery needs to be replaced, dispose of it or recycle it in
accordance with local ordinances or regulations. In some areas, it is illegal to place spent
lithium-ion batteries in the trash or in a municipal solid waste stream. Return spent battery
to an authorized recycling center or to retailer for recycling. Contact your local recycling
center for information on where to drop o the spentbattery.
For more information on battery removal for disposal, please visit
sharkclean.com/batterysupport
CLEANING THE FILTER
1. With the dust cup open and
the power o, pinch from
both sides of the filter housing
and slide forward to remove.
2. Lift the fabric filter by the
metal ring to remove it from
the housing.
To clean the fabric filter, tap to remove dust and large particles.
To deep clean, hand-wash only with water and let air-dry for 24
hours before reinstalling.
To clean the filter housing, make sure filter is removed, then
hand-wash with water only.
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CLEANING THE DUST CUP FIND ALL FAQS AND ADDITIONAL ACCESSORIES
AVAILABLE FOR PURCHASE AT SHARKCLEAN.COM
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REGISTER YOUR PURCHASE
TECHNICAL SPECIFICATIONS
1. With the dust cup open and the power o, slide the filter
housing forward to remove.
2. With the dust cup open, push the release but.
3. While pressing tab, lift o the dust cup, then hand-wash with
soap and water only. Let parts air-dry fully before reinstalling.
4. To reinstall, slide the tab on the dust cup into the slot on the
bottom of the nozzle until it clicks into place.
Do not wash any parts of this vacuum or its accessories in a
dishwasher.
registeryourshark.com
Scan QR code using mobile device
Battery Voltage: 10.8V
Motor Watts: 120W
Amps: 11.1A
Shark ION W1 Cord-Free
Handheld Vacuum charger
part number: 1076FI200
The RBRC™ (Rechargeable Battery Recycling Corporation) seal on the lithium-ion
battery indicates that the costs to recycle the battery at the end of its useful life have
already been paid by SharkNinja. In some areas, it is illegal to place spent lithium-ion
batteries in the trash or municipal solid waste stream and the RBRC program provides
an environmentally conscious alternative.
RBRC, in cooperation with SharkNinja and other battery users, has established
programs in the United States and Canada to facilitate the collection of spent
lithium-ion batteries. Help protect our environment and conserve natural resources
by returning the spent lithium-ion battery to an authorized SharkNinja service center
or to your local retailer for recycling. You may also contact your local recycling center
for information on where to drop o the spent battery, or call 1-800-798-7398.
LITHIUM-ION BATTERY
MUST BE RECYCLED OR
DISPOSED OF PROPERLY
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RECORD THIS INFORMATION
Model Number: _________________________________________
Date of Purchase: _______________________________________
(Keep receipt)
Store of Purchase: _______________________________________
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