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Problem and alarm code Possible cause and solution
You cannot activate the appliance. • Make sure that the mains plug is connected to the
mains socket.
• Make sure that there is no damaged fuse in the fuse
box.
The programme does not start. • Make sure that the appliance door is closed.
• Press .
• If the delay start is set, cancel the setting or wait for
the end of the countdown.
• The appliance has started the procedure to re-
charge the resin inside the water softener. The dura-
tion of the procedure is approximately 5 minutes.
The appliance does not fill with water.
• The end indicator flashes 1 time inter-
mittently.
• The indicator flashes continuously.
• Make sure that the water tap is open.
• Make sure that the pressure of the water supply is
not too low. For this information, contact your local
water authority.
• Make sure that the water tap is not clogged.
• Make sure that the filter in the inlet hose is not clog-
ged.
• Make sure that the inlet hose has no kinks or bends.
The appliance does not drain the water.
• The end indicator flashes 2 times inter-
mittently.
• The indicator flashes continuously.
• Make sure that the sink spigot is not clogged.
• Make sure that the drain hose has no kinks or
bends.
The anti-flood device is on.
• The end indicator flashes 3 times inter-
mittently.
• The indicator flashes continuously.
• Close the water tap and contact an Authorised
Service Centre.
The appliance stops and starts more
times during operation.
• It is normal. It provides optimal cleaning results and
energy savings.
The program lasts too long. • If the delayed start option is set, cancel the delay
setting or wait for the end of the countdown.
Small leak from the appliance door. • The appliance is not levelled. Loosen or tighten the
adjustable feet (if applicable).
• The appliance door is not centred on the tub. Adjust
the rear foot (if applicable).
The appliance door is difficult to close. • The appliance is not levelled. Loosen or tighten the
adjustable feet (if applicable).
• Parts of the tableware are protruding from the bas-
kets.
Rattling/knocking sounds from inside the
appliance.
• The tableware is not properly arranged in the bas-
kets. Refer to basket loading leaflet.
• Make sure that the spray arms can rotate freely.
15
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