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Problem Possible Causes What To Do
Heater does not start The heater is unplugged. • Make sure the heater plug is pushed completely
into the outlet.
The fuse is blown/circuit • Check the house fuse/circuit breaker box and replace
breaker is tripped. the fuse or reset the breaker.
Power failure. • If a power failure occurs, turn the heater off.
When power is restored, restart the heater.
Heater stopped running Power interruption or • When the power is restored, restart the heater.
power failure occurred.
Heater knocked or tipped over. • See the Tip-Over Switch (on some models) section.
Heater does not heat Airflow is restricted. • Make sure there are no curtains, blinds or furniture
as it should blocking the inlet or outlet of the heater. Make sure
there is at least 3 feet (0.9 m) of space on all sides of
the unit.
The temp control may not • In LO heat or HI heat mode, press the Increase pad.
be set correctly.
The room may have been cold. • When the heater is first turned on, you need to allow
time for the room to warm up.
The remote control The batteries are inserted • Check the position of the batteries. They should be
(on some models) is incorrectly. inserted in the opposite (+) and (–) direction.
not working
The batteries may be dead. • Replace the batteries.
Heater is turned off, This is normal. After turning • Wait—when internal parts are cool, the fan will
but unit still runs the heater off, the fan will automatically turn off.
continue to run for up to one
minute to cool internal parts.
Troubleshooting tips.
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Troubleshooting Tips
Operating Instructions Safety InstructionsCare and Cleaning
6
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