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5
USING YOUR DYSON APPLIANCE
Please read the 'Important Safety Instructions' in this Dyson
Operating Manual before proceeding.
LOOKING AFTER YOUR DYSON APPLIANCE
• Do not carry out any maintenance or repair work other than that shown in this
Dyson Operating Manual, or advised by the Dyson Customer Care Helpline.
• Always disconnect the plug from the mains before inspecting for problems. If the
appliance will not operate, first check the mains socket has electricity supply and
that the plug is properly inserted into the socket.
CONTROL WITHOUT THE REMOTE
• Press the Standby button on the appliance to turn ON/OFF.
• Press and hold the Standby button on the appliance to adjust the airflow. Airflow
will increase to a maximum before decreasing.
• The oscillation function and sleep timer cannot be operated without the
remote control.
BATTERY REPLACEMENT
CAUTION
• Unscrew the battery compartment on the remote control. Loosen the base and
pull to remove the battery.
• Do not install backwards or short circuit the batteries.
• Do not attempt to dismantle or charge the batteries. Keep away from fire.
• Follow battery manufacturers' instructions when installing new batteries (battery
type CR 2032).
• Limited functionality is available without the remote control (see 'Control without
the remote').
AUSTRALIAN CONSUMER LAW
The details of the Dyson guarantee are set out below. In addition to your rights
under the Dyson guarantee, we also provide the following statement as required
by the Australian Consumer Law: In Australia, your Dyson appliance comes with
statutory guarantees that cannot be excluded under the Australian Consumer
Law. You are entitled to a replacement or refund for a major failure and for
compensation for any other reasonably foreseeable loss or damage. You are
also entitled to have your Dyson appliance repaired or replaced if it fails to be of
acceptable quality and the failure does not amount to a major failure.
DYSON 2 YEAR GUARANTEE
TERMS AND CONDITIONS OF YOUR DYSON
2 YEAR GUARANTEE.
• The Dyson guarantee becomes effective from the date of purchase.
• All work will be carried out by Dyson Appliances (Aust) Pty Ltd. or Avery
Robinson Ltd. (NZ) or their authorised agents.
• Any parts replaced by Dyson or its service agents will become the property of
Dyson Appliances (Aust) Pty Ltd. or Avery Robinson Ltd. (NZ).
• The repair or replacement of your Dyson appliance under Dyson guarantee will
not extend the Dyson guarantee period.
• The Dyson guarantee provides benefits which are additional to and do not affect
your statutory rights as a consumer.
• You must provide proof of (both the original and any subsequent) delivery/
purchase before any work can be carried out on your Dyson appliance. Without
this proof, any work carried out pursuant to the Dyson guarantee and any
associated delivery charges (both to and from us) will be at your cost, subject to
your statutory rights and remedies as a consumer. Please keep your receipt or
delivery note.
WHAT IS COVERED
Your Dyson guarantee covers:
• The repair or replacement of your Dyson appliance if your Dyson appliance is
found to be defective due to faulty materials, workmanship or function within
2 years of purchase or delivery (if any part is no longer available or out of
manufacture, Dyson will replace it with a functional replacement part).
• This Dyson guarantee will only be valid if the appliance is used in the country in
which it was sold.
WHAT IS NOT COVERED
Under your Dyson guarantee, Dyson shall not be liable for costs of repair or
replacement of a product incurred as a result of:
• Accidental damage, faults caused by negligent use or care, misuse, neglect,
careless operation or handling of the Dyson appliance which is not in
accordance with this Dyson Operating Manual.
• Use of the Dyson appliance for anything other than normal domestic purposes
in the country of purchase.
• Use of parts not assembled or installed in accordance with the instructions
of Dyson.
• Use of parts and accessories other than those produced or recommended
by Dyson.
• Faulty installation (except where installed by Dyson).
• Repairs or alterations carried out by parties other than Dyson or its
authorised agents.
• Blockages – please refer to the illustrations and the section ’Clearing
blockages‘ in this Dyson Operating Manual for details of how to look for and
clear blockages.
• Normal wear and tear (e.g. fuse etc.).
If your Dyson guarantee does not apply, you may have statutory rights
and remedies available to you as a consumer. If you are in any doubt as to
what is covered by your Dyson guarantee, please call the Dyson Customer
Care Helpline.
REGISTERING YOUR DYSON GUARANTEE
To help us ensure you receive prompt and efficient service, please register as a
Dyson appliance owner. There are three ways to do this:
• Online:
AU: www.dyson.com.au/register
NZ: www.dyson.co.nz/register
• By calling the Dyson Customer Care Helpline.
• By completing and returning the enclosed form to us by mail.
This will confirm ownership of your Dyson appliance in the event of an insurance
loss, and enable us to contact you if necessary.
ABOUT YOUR PRIVACY
• Dyson may use this information for future marketing and research purposes
(including sending commercial electronic messages) and may disclose it to third
parties for the purposes of providing the services you have requested or to our
business partners or professional advisers.
• If you wish to access your personal information or see our full privacy policy,
please contact us at: [email protected]
DISPOSAL INFORMATION
Dyson products are made from high grade recyclable materials. Please dispose
of this product responsibly and recycle where possible. The battery should be
removed from the product before disposal. Dispose of or recycle the battery in
accordance with local ordinances or regulations.
When your Dyson appliance reaches the end of its life, we are responsible for
its safe disposal. You can send your old Dyson appliance back to us (at our
cost) and we will organise for it to be recycled. Please note that not all parts are
recyclable. Recycling of parts is subject to the capabilities of 3rd party suppliers.
Available in Australia only.
Simply:
1. Box up your old Dyson appliance.
2. Take the package to your local post office and send to the address below:
Dyson We Recycle
Reply Paid 83215
Dyson Service Centre
8–10 Mangrove Lane
Taren Point, NSW 2229
PRODUCT INFORMATION
Please note: Small details may vary from those shown.
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