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16
Questions?
Use this
problem
solver!
PROBLEM POSSIBLE CAUSE
DOOR NOT CLOSING • Package holding door open.
PROPERLY
• Check the door gasket; it may be out of position.
• Refrigerator not level. See Installation Instructions.
VIBRATION OR • Refrigerator may not be properly installed.
RATTLING (Slight
vibration is normal.)
FRESH FOOD • Temperature controls not set cold enough. See Temperature Controls.
FREEZER OR
• Warm weather or frequent door openings.
COMPARTMENT
• Door left open for long time or freezer door left ajar.
TOO WARM
• Package may be holding door open.
FROST OR ICE CRYSTALS • Door left open or package holding door open.
ON FROZEN FOOD
• Frequent or long door openings.
(Frost within package
• Freezer door left ajar.
is normal.)
SLOW ICE CUBE • Door may have been left open or freezer door left ajar.
FREEZING
• Temperature of freezer compartment too warm.
ICE CUBES HAVE • Old cubes need to be discarded.
ODOR/TASTE
• Ice storage bin needs to be emptied and washed.
• Unsealed packages in freezer compartment may be transmitting
odor/taste to ice cubes.
• Keep open box of baking soda in refrigerator; replace every 3 months.
• Interior of refrigerator needs cleaning. See Care and Cleaning.
• Poor-tasting incoming water. Replace water filter.
AUTOMATIC • Icemaker power switch is in the O (off) position.
ICEMAKER
• Water supply turned off, restricted or not connected. Call your
DOES NOT WORK
installer for proper water supply line connection.
• Water filter clogged. Replace the filter or use the filter bypass plug.
• Freezer compartment too warm.
• Piled up cubes in storage bin may cause icemaker to shut off too
soon. Level cubes in bin.
• Ice cubes stuck in icemaker. Turn off the icemaker, remove cubes
and turn the icemaker back on.
MOISTURE FORMS • Not unusual during periods of high humidity. Wipe surface dry.
ON OUTSIDE OF
• Door left open or package holding door open.
REFRIGERATOR
• Controlling humidity and temperature in the kitchen with air
conditioning will eliminate this condition.
MOISTURE • In humid weather, air carries moisture into refrigerator when doors
COLLECTS INSIDE are opened.
• Controlling humidity and temperature in the kitchen with air
conditioning will eliminate this condition.
REFRIGERATOR • Foods with strong odors should be tightly covered.
HAS ODOR
• Check for spoiled food.
• Interior needs cleaning. See Care and Cleaning.
• Keep open box of baking soda in refrigerator; replace every 3 months.
INTERIOR LIGHT • No power at outlet.
DOES NOT WORK
• Light bulb needs replacing. See Care and Cleaning.
• Master Light switch is in the OFF position.
SMALL OR • Water filter clogged. Replace the filter or use the filter bypass plug.
HOLLOW CUBES
• Check for a connection to a Reverse Osmosis water system.
If an RO is connected, remove the water filter and install the
original bypass plug that came with the unit.
The Problem Solver
Bottom Freezer Refrigerator
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