USER MANUAL Washer Dryer
This washing machine automatically adjusts the level of the water to the type and quantity of washing. This system gives a reduction in energy consumption and a saving in washing times.
For any type of wash, see the program table and follow the operating sequence as indicated.
Water pressure: min 0.05 Mpa / max 0.8 Mpa (0.05 MPa dispenses approximately 1 litre of water in 10 seconds)
Spin r.p.m.: See rating plate.
Power input / Power current fuse amp / Supply voltage: See rating plate.
A. Programme selector with OFF position
B. START/PAUSE button
C. DELAY START button
D. DRYING SELECTION / STEAM FUNCTION button
E. RAPID / STAIN LEVEL button
F. TEMPERATURE SELECTION button
G. SPIN SPEED button
F+G KEY LOCK
H. Digital display
I. DRYING SELECTION indicator lights
L. DOOR LOCKED indicator light
M. KG DETECTOR indicator light
N. KEY LOCK indicator light
O. TEMPERATURE SELECTION indicator lights
P. SPIN SPEED indicator lights
Q. SMART TOUCH area
ADD OR REMOVE ITEMS AFTER THE PROGRAMMES HAS STARTED (PAUSE)
CANCELLING THE PROGRAMME
- Select the required programme.
- Press the delay start button once to activate it (h00 appears on the display) and then press it again to set a 1 hour delay (h01 appears on the display). The pre-set delay increases by 1 hour each time the button is pressed, until h24 appears on the display, at which point pressing the button again will reset the delay start to zero.
- Confirm by pressing the START/PAUSE button. The delay countdown will begin and when it has finished the programme will start automatically.
If there is any break in the power supply while the machine is operating, a special memory stores the selected programme and, when the power is restored, it continues where it left OFF.
This button allows you to choose between two different options:
- DRYING SELECTION
If a washing programme is not compatible with automatic drying selected, this function will not be activated.
- STEAM FUNCTION
After the selection of "EASY IRON" programme, select between three different intensity of steam treatments that are suitable for dry or wet clothes and according to fabric type:
- Easy Iron Synthetics/Mixed
(default selection) +1 appears on the display
This programme is suitable for synthetics and mixed clothes. In the case of wet clothes (i.e. after washing) If relax creases is selected after spin the dry clothes will reach the ideal moisture level for an easy ironing. Medium time.
- Easy Iron Cotton
(only a button push) +2 appears on the display
This programme is for cotton clothes. In the case of wet clothes (i.e. after washing) If relax creases is selected after spin the dry clothes will reach the ideal moisture level for an easy ironing. Medium time.
- Steam Refresh
(two button pushes) +3 appears on the display
Thanks to the steam action, the cycle lets to refresh and relax clothes’ creases after use. This programme consists of a start phase in which the steam in introduced and the excess moisture is removed at the final stage to allow prompt use. This cycle is suitable for dry clothes.
The function is suitable for max up to 1,5 kg load.
This button allows you to choose between two different options, depending on the selected programme:
- RAPID
The button becomes active when you select the RAPID (14/30/44 Min.) programme on the knob and allows you to select one of three durations indicated.
- STAIN LEVEL button
To clean the washing machine exterior, use a damp cloth, avoiding abrasives, alcohol and/or solvents. To maintain a good wash performance we recommend that the soap drawer and pump filters are regularly cleaned. A monthly service wash, using a proprietary cleaner is also recommended.
If you believe the washing machine is not working correctly, consult the quick guide provided below which includes some practical tips on how to fix the most common problems.
FOR SMART TOUCH MODELS
The Candy simply-Fi app has a Smart Check-up function that allows you to confirm the functionality and status of the product at any time. To use the Candy simply-Fi app you will need an Android smartphone with NFC technology. More info can be found on the App.
If the display of the machine is showing an error (by a code or blinking LEDs), you should turn on the App on your Android smartphone, with NFC on. Place your smart phone against the Smart Touch logo on the control panel. You should now be able to read the fault directory to solve the issue.
ERROR CODE FORMAT
| Error shown | Possible causes and practical solutions |
E2 (with display) 2 flashes of the LEDs (without display) | The machine cannot load water. Make sure the water supply tap is open. Make sure the water supply hose isn’t bent, kinked or trapped. Make sure the drain pipe is at the proper height (see installation section). Close the water supply tap, unscrew the filler hose from the back of the washing machine and make sure the “anti-sand” filter is clean and not blocked. |
E3 (with display) 3 flashes of the LEDs (without display) | The washing machine does not drain water. Make sure the filter is not clogged. Make sure the drain hose isn’t bent, kinked or trapped. Make sure the home drainage system is not blocked and is allowing water to flow through without obstruction. Try to drain the water in the sink. |
E4 (with display) 4 flashes of the LEDs (without display) | There is too much foam and/or water. Ensure the correct amount of detergent is being used and the detergent is designed for use in a washing machine. |
E7 (with display) 7 flashes of the LEDs (without display) | Door problem. Make sure the door is correctly closed. Make sure the clothes inside the drum are not preventing the door from closing fully. If the door is locked, turn off and unplug the washing machine from the electrical supply socket, wait 2-3 minutes and reopen the door. |
| Any other code | Turn off and unplug the washing machine, wait a minute. Turn on the machine and restart a program. If the error occurs again contact an Authorised Customer Service Centre directly |
OTHER ANOMALIES
| Problem | Possible causes and practical solutions |
| The washing machine does not work / start | Make sure the product is plugged into a working supply socket. Make sure power is on. Make sure the wall socket is working, testing it with another appliance such as a lamp. The door may not be correctly closed: open and close it again. Check whether the required program was correctly selected and the start button pressed. |
| Water leaked on the floor near the washing machine | This may be due to a leak from the seal between the tap, supply hose and fill valve; in this case, replace it and tighten the hose connections correctly. Make sure the front filter is correctly closed |
| The washing machine does not spin | The machine is fitted with a detection system that protects the load and product from damage if the load is not balanced before spinning. This may result in: • The machine attempts to balance the load, increasing the time of spin. • Reduction of the speed of spin to decrease vibrations and noise. • The spin cycle aborting to protect the machine and load. If this is experienced remove the load de-tangle it, reload it and restart the spin program. This could be due to the fact that water has not been completely drained: wait a few minutes. If the problem persists, see Error 3 section. Some models include a "no spin" function: make sure it is not selected. Check which options are selected and their effect on the spin cycle. Excessive detergent can impede the spin cycle, ensure the correct amount of detergent is being used. |
| Strong vibrations / noises are heard during the spin cycle | The washing machine may not be fully levelled: if necessary, adjust the feet as indicated in the specific section. Make sure transport screws, rubber bungs and spacer tubes were removed. Make sure there are no foreign objects inside the drum (coins, hinges, buttons, etc…). |
The standard manufacturer warranty covers faults caused by electrical or mechanical faults in the product due to an act or omission of the manufacturer. If a fault is found to be caused by factors outside the product supplied, miss-use or as a result of the instructions on use not being followed, a charge may be applied.
The use of ecological detergents without phosphates may cause the following effects:
- cloudier rinse drain water: This effect is tied to the suspended zeolites which do not have negative effects on rinse efficiency.
- white powder (zeolites) on laundry at the end of the wash: this is normal, the powder is not absorbed by fabric and does not change its colour. To remove the zeolites, select a rinse programme. In the future consider using slightly less detergent.
- foam in the water at last rinse: this does not necessary indicate poor rinsing. Consider using less detergent in future washes.
- abundant foam: This is often due to the anionic surfactants found in the detergents which are hard to eliminate from laundry. In this case, do not re-rinse to eliminate these effects: it will not help at all. We suggest conducting a maintenance wash using a proprietary cleaner.
If the problem persists or if you suspect a malfunction, immediately contact an Authorised Customer Service Centre.
It is always recommended to use original spare parts, that are available at our Authorised Customer Service Centres.
WIRELESS PARAMETERS
(for model with NFC function)