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25
EN
Symptoms Possible Cause & Solution
It is difficult to open the
appliance door.
Did you open the door right after you closed it?
• If you try to open the appliance door within one minute after you closed it, you
may have difficulties because of the pressure inside the appliance. Try to open the
appliance door again in a few minutes so that the internal pressure stabilizes.
There is condensation
inside the appliance or
on the bottom of the
vegetable drawer cover.
Did you store hot food without cooling it first?
• Cool the hot food first before putting it in the fridge or freezer compartment.
Did you leave the appliance door open?
• Although the condensation will disappear soon after you close the appliance door,
you can wipe it with a dry cloth.
Do you open and close the appliance door too frequently?
• Condensation can form due to the temperature difference from the outside. Wipe out
the dampness with a dry cloth.
Did you put warm or moist food inside without sealing it in a container?
• Store food in a covered or sealed container.
Frost has formed in the
freezer compartment.
Doors may not be closed properly?
• Check if the food item inside the appliance is blocking the door and make sure that
the door is tightly closed.
Did you store hot food without cooling it first?
• Cool the hot food first before putting it in the fridge or freezer compartment.
Frost has formed in the
freezer compartment.
Is the air entry or exit of the freezer compartment blocked?
• Make sure that air entry or exit is not blocked so that the air can circulate inside.
Is the freezer compartment overfilled?
• Maintain an appropriate space between items.
Frost or condensation
has formed inside or
outside the appliance.
Did you open and close the appliance door frequently or is the appliance door
improperly closed?
• Frost or condensation can form if the outside air penetrates inside the appliance.
Is the installation environment humid?
• Condensation can appear on the exterior of the appliance if the installation area is too
humid or on a humid day such as a rainy day. Wipe off any moisture with a dry cloth.
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