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Service 25
Troubleshooting
Power Cycling
If a problem occurs that cannot be corrected with the
instructions in this user manual (see also the help
below), follow the steps given here.
1 Switch the device off using the on/off switch on the
side.
2 Wait at least ten seconds.
3 Switch the device on using the on/off switch on the
side.
4 If the problem repeats, please contact our technical
customer service or your retailer.
Problems Solutions
The Pocket Projector cannot be switched on rConnect the supplied power supply to recharge the
internal battery.
ehtgnisuemulovehttsujdArdnuosoN O / N key on the
remote control.
No sound from the external connected device rCheck the cables to the external device
rSet the volume on the external device
rOnly the original cables from the device manufac-
turer may function
Bad sound quality with your computer connection rCheck if the audio cable is connected to the comput-
ers headphone socket or the line-out socket.
rThe volume setting on the computer should not be
too high.
Only the initial screen appears and not the image from
the external device
rCheck if the cables are connected to the right sock-
ets.
rPlease check that the external device is switched on
rCheck if the video output of the external device is
switched on.
Only the initial screen appears and not the image from
the connected computer
rPlease check that the VGA-output of the computer
is switched on.
rCheck if the resolution of the computer is set to
800x600.
Device switches to stand-by mode rWhen the device is running for a long period of time,
the surface becomes hot and a warning symbol
appears on the projection. The device switches auto-
matically to stand-by mode when it gets too hot.
After the device has cooled down, you can continue
playback by pressing any key.
rWhen the battery does not
have sufcient capacity,
the device switches to stand-by mode. Connect the
device to the power supply.
Devices changes from maximum level of brightness to
minimum level of brightness when the device is connect-
ed over USB to play videos.
rWhen the environment temperature is too high, the
devices turns automatically from maximum level of
brightness to minimum level of brightness in order to
protect the high power LED.
rUse the device with lower environment tempera-
tures.
Device can not connect with an Android device (for ex-
ample mobilephone/smartphone with Android operating
system) when connected via USB.
rDeactivate the function „USB debugging“ in the set-
tings menu of your Android device before connect-
ing the Pocket Projector via USB; your Android
device should be recognized as USB storage me
dium.
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