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11
Before You Call
Problem Cause Correction
Freezer Does Not Run
Freezer does not run. •Freezerispluggedintoacircuit
that has a ground fault interrupt.
•Temperaturecontrolisinthe
OFF position.
•Freezermaynotbepluggedin,
or plug may be loose.
•Housefuseblownortripped
circuit breaker.
•Poweroutage.
•Useanothercircuit.Ifyouareunsureabout
the outlet, have it checked by a certified
technician.
•See“Temperature Control” Section.
•Ensureplugistightlypushedintooutlet
•Check/replacefusewitha15amptime-delay
fuse. Reset circuit breaker.
•Checkhouselights.CalllocalElectric
Company.
Freezer runs too much
or too long.
•Roomoroutsideweatherishot.
•Freezerhasrecentlybeen
disconnected for a period of
time.
•Largeamountsofwarmorhot
food have been stored recently.
•Doorsareopenedtoofrequently
or too long.
•Freezerdoormaybeslightly
open.
•TemperatureControlissettoo
low.
•Freezergasketisdirty,worn,
cracked, or poorly fitted.
•It’snormalforthefreezertoworkharderunder
these conditions.
•Ittakes4hoursforthefreezertocooldown
completely.
•Warmfoodwillcausefreezertorunmoreuntil
the desired temperature is reached.
•Warmairenteringthefreezercausesittorun
more. Open doors less often.
•See“Door Problems” in the “Before You Call”
Section.
•Turncontrolknobtoawarmersetting.Allow
several hours for the temperature to stabilize.
•Cleanorchangegasket.Leaksinthedoor
seal will cause freezer to run longer in order to
maintain desired temperature.
Interior freezer
temperature is too cold.
•Temperaturecontrolissettoo
low.
•Turnthecontroltoawarmersetting.Allow
several hours for the temperature to stabilize.
Interior freezer
temperature is too warm.
•Temperaturecontrolissettoo
warm.
•Dooriskeptopentoolongoris
opened too frequently.
•Doormaynotbesealing
properly.
•Largeamountsofwarmorhot
food may have been stored
recently.
•Freezerhasrecentlybeen
disconnected for a period of
time.
•Turncontroltoacoldersetting.Allowseveral
hours for the temperature to stabilize.
•Warmairentersthefreezereverytimethe
door is opened. Open the door less often.
•See“Door Problems” in the “Before You Call”
Section.
•Waituntilthefreezerhashadachanceto
reach its selected temperature.
•Freezerrequires4hourstocooldown
completely.
Freezer external surface
temperature is warm.
•Theexternalfreezerwallscan
be as much as 30°F warmer
than room temperature.
•Thisisnormalwhilethecompressorworksto
transfer heat from inside the freezer cabinet.
TROUBLESHOOTING GUIDE
Before calling for service, review this list. It may save you time and expense. This list includes common occurrences
that are not the result of defective workmanship or materials in this appliance.
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