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TROUBLESHOOTING
032.
Turn and push the SOURCE
knob to choose a different
sound source.
Slightly increase the volume
on your sound source or the
speaker.
Enable Wi-Fi on your device.
In most cases, no pin code
(password) is needed.
If a pin code is requested, use
the pin code 0000 .
PROBLEM CAUSE ACTION
THERE IS NO
SOUND
CANNOT CONNECT
OR PAIR WITH A
Bluetooth DEVICE
The wrong sound source is
selected.
Volume is set too low on
either the sound source or the
speaker.
Wi-Fi is not enabled on your
device (smartphone, tablet,
computer).
Wi-Fi is not enabled on your
speaker.
Bluetooth is not enabled on
your device (smartphone,
tablet, computer).
Your device prompts you for a
pin code.
Turn the SOURCE knob to
Wi-Fi and push and hold for 3
seconds to make the speaker
discoverable by the device.
CANNOT CONNECT
TO A Wi-Fi DEVICE
Activate Bluetooth on your
device.
THE SPEAKER IS
NOT RESPONDING
A software problem has
occurred.
Unplug the speaker powerplug
from the wall socket, wait for
15 seconds, then plug it in
again
Reset the speaker to its
factory state.
Turn the SOURCE knob to
Bluetooth and push and hold
for 3 seconds to make the
speaker discoverable by the
device.
Bluetooth is not enabled on
your speaker.
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