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Customer Relations Information
Your satisfaction and goodwill are
important to your Honda dealer
and to us, American Honda Motor
Co., Inc. Honda dealership
personnel are trained
professionals. They should be
able to answer all your questions.
If you encounter a problem that
your dealership does not solve to
your satisfaction, please discuss it
with the dealership's
management. The Service
Manager or General Manager can
help. Almost all problems are
solved in this way.
If you are dissatisfied with the
decision made by the dealership's
management, contact your Honda
Customer Relations Zone Office.
Refer to the U.S. Zone Office map
on the following page.
When you call or write, please
give us this information:
1. Your name, address and
telephone number
2. Vehicle Identification Numbe:
(see page 232)
3. The name and address of the
dealer who services your
vehicle
4. Date of purchase
5. Mileage on your vehicle
6. Name and address of the
dealer who sold you the
vehicle
7. A detailed description of the
problem
Owner Assistance
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