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• For information on airbag deployment, refer to the Supplementary
Restraints System chapter.
• For information on the fuel pump shut-off, refer to the Roadside
Emergencies chapter.
Setting 911 Assist™ On
Press the information button > SYNC Apps. > 911 Assist, then
select ON.
You can also access 911 Assist by:
• Pressing Menu > Settings> Phone > 911 Assist, or
• Pressing Menu > Help > 911 Assist.
To Ensure that 911 Assist™ Works Properly
• SYNC威 must be powered and working properly at the time of the
incident and throughout feature activation and use.
• SYNC威 911 Assist™ feature must be set on prior to the incident.
• A Bluetooth-enabled and compatible phone has to be paired and
connected to SYNC威.
• A connected Bluetooth-enabled phone must have the ability to make
and maintain an outgoing call at the time of the incident.
• A connected Bluetooth-enabled phone must have adequate network
coverage, battery power and signal strength.
• The vehicle must have battery power and be located in the U.S.,
Canada or in a territory in which 911 is the emergency number.
In the Event of a Crash
Not all crashes deploy an airbag or activate the fuel pump shut-off
(which would activate 911 Assist™); however, if 911 Assist™ is
triggered, SYNC威 tries to contact emergency services. If a connected
phone is damaged or loses connection to SYNC威, SYNC威 searches for,
and tries to connect to, any available previously paired phone and tries to
make the call to 911.
Before making the call:
• SYNC威 provides a short window of time (about 10 seconds) to cancel
the call. Failure to cancel the call results in SYNC威 attempting to dial
911.
• SYNC威 says the following, or a similar message: “SYNC威 will attempt
to call 911, to cancel the call, press Cancel on your screen or press
and hold the phone button on your steering wheel.”
MyLincoln Touch™ 403
2013 MKS (mks)
Owners Guide gf, 1st Printing
USA (fus)
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