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7. Troubleshooting
You can solve many common problems by referring the troubleshooting suggestions
listed below.
Symptoms
Possible causes
Solutions
The wine cooler
does not turn on.
There is a power failure.
The cooler is not plugged in.
A house fuse has blown or the
circuit breaker is tripped.
Ensure the cooler is plugged in and the power outlet
has power.
Replace the broken fuse or reset the breaker.
The wine cooler is
not reaching the
desired
temperature.
The cooler is placed too close to
a heat source.
The cooler does not have
sufficient ventilation.
The door is opened too frequently
or for a long period of time.
Keep the cooler away from sunshine or other heat
sources.
Make sure the wine cooler has at least 4” of
ventilation on the sides and 6” at the back.
Close the door tightly and do not open the door too
frequently or for a long period of time.
Frost forming inside
the wine cooler.
The environment is too humid.
The ambient temperature is too
low.
The door is opened too frequently
or for a long period of time.
Although this unit uses an auto-defrost system, under
certain conditions, manual defrosting may required. If
frost builds up, try running the cooler on a warmer
temperature setting.
Close the door tightly and do not open the door too
frequently or for a long period of time.
Unplug the unit to allow the frost to melt.
The wine cooler
turns on and off
frequently.
The ambient temperature is too
low or high.
The door is being opened often.
The door is not completely
closed.
The door gasket is not sealing
properly.
The cooler does not have the
suggested ventilation.
Decrease or increase the ambient temperature.
Minimize the number of times the door is opened.
Make sure the door is tightly closed.
Make sure the door gasket is properly sealed.
Make sure the cooler has at least 4” on the sides and
6” in the back for clearance.
The wine cooler
makes too much
noise.
If the noise is from the fan, it may
be normal operating noise.
The unit is not level.
Popping or cracking noises are
coming from the unit.
The fan makes normal fan noises.
Make sure the cooler is on a hard and level surface.
Do not place the wine cooler on carpet.
Some popping or cracking noises are normal. They
are caused by expansion and contraction of the
inside walls due to temperature changes.
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