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Error Message Cause Action
No Paper T1
No Paper T2
No Paper T3
No Paper T4
The machine failed to feed
paper from the indicated
paper tray.
Do one of the following:
• Refill paper in the paper tray
indicated on the LCD. Make sure
the paper guides are set to the
correct size.
• If paper is in the tray, remove it and
load it again. Make sure the paper
guides are set to the correct size.
• Do not overfill the paper tray.
No Toner
The toner cartridge or the
toner cartridge and drum
unit assembly is not
installed correctly.
Remove the toner cartridge and drum
unit assembly. Remove the toner
cartridge from the drum unit, and
reinstall the toner cartridge back in
the drum unit. Reinstall the toner
cartridge and drum unit assembly
back in the machine. If the problem
continues, replace the toner cartridge
with a new one.
Replace Drum
It is time to replace the
drum unit.
Replace the drum unit with a new
one.
The drum unit counter was
not reset when a new drum
was installed.
Reset the drum unit counter.
See the instructions included with the
new drum unit.
Replace Toner
The toner cartridge is at the
end of its life. The machine
stops all print operations.
Replace the toner cartridge with a
new one.
Toner Low
If the LCD displays this
message, you can still print.
The toner cartridge is near
the end of its life.
Order a new toner cartridge now so
you have it ready when the LCD
displays Replace Toner.
A
Troubleshooting
13
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