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•
Unlock your device and reset it by erasing its content.
•
Activate the ringer, even if the sound is turned off.
Your device must be turned on, have an internet connection, and have the location
service activated. The Find my device service may not be available in all countries or
regions.
For additional information about Find my device, go to
https://www.support.google.com/
and search for “Find my device.”
If you erased the content on your device using Find my device, you must enter the username
and password for a Google account in order to use your device again. This can be any Google
account you have set up on your device as an owner. If you can’t provide this information
during the setup, you won’t be able to use your device at all after a reset.
To verify that your device can be found
•
Go to
https://www.google.com/android/find
and sign in using your Google
account.
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