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Problem Possible cause Remedy
The oven does not heat up. The Child Lock is on. Refer to "Using the Child
Lock".
The oven does not heat up. The fuse is blown. Make sure that the fuse is
the cause of the malfunction.
If the fuse is blown again
and again, contact a quali-
fied electrician.
The lamp does not operate. The lamp is defective. Replace the lamp.
The display does not show
the time during the off sta-
tus.
The display is deactivated.
Touch and at the
same time to activate the
display again.
It takes too long to cook the
dishes or they cook too
quickly.
The temperature is too low
or too high.
Adjust the temperature if
necessary. Follow the advice
in the user manual.
Steam and condensation
settle on the food and in the
cavity of the oven.
You left the dish in the oven
for too long.
Do not leave the dishes in
the oven for longer than 15 -
20 minutes after the cooking
process ends.
The display shows "C3". The cleaning function does
not operate. You did not
fully close the door, or the
door lock is defective.
Fully close the door.
The display shows an error
code that is not in this table.
There is an electrical fault. • Deactivate the oven with
the house fuse or the
safety switch in the fuse
box and activate it again.
• If the display shows the
error code again, contact
the Customer Care De-
partment.
The appliance is activated
and does not heat up. The
fan does not operate. The
display shows "Demo".
The demo mode is activa-
ted.
Refer to "Using the settings
menu" in "Additional func-
tions" chapter.
12.2 Service data
If you cannot find a solution to the
problem yourself, contact your dealer or
an Authorised Service Centre.
The necessary data for the service centre
is on the rating plate. The rating plate is
on the front frame of the oven cavity. Do
not remove the rating plate from the
oven cavity.
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