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Problems Solutions
The rolling brush
does not rotate.
• Clean the rolling brush.
• Check if the rolling brush and brush guard have been installed
properly.
RoboVac’s
movements or travel
path are abnormal.
• Clean the sensors carefully with a dry cloth.
• Restart RoboVac by turning the power switch o and on.
Error Tones
When RoboVac is in trouble, it will emit a series of short or long beeps and the red indicator
on RoboVac will be solid or flashing.
Flashing red indicator light
Error Tone Cause Solution
One beep
• RoboVac is stuck and one of the
wheels is not making contact with
the floor (hanging in mid-air).
• RoboVac may be in an extremely
large room and the bumper is not
registering obstacles.
Restart cleaning in a new location.
Two beeps RoboVac’s bumper is stuck.
Tap RoboVac’s bumper several times
to dislodge any debris that may be
trapped underneath.
Three beeps
• RoboVac’s drop sensors are dirty.
• RoboVac is stuck on the ledge of a
staircase and cannot reverse.
• Clean the drop sensors gently
with a dry cloth.
• Place RoboVac in a new location.
• Use a physical barrier to block o
the problem area.
Four beeps RoboVac’s power level is too low.
Manually charge RoboVac for at least
5 hours.
Solid red indicator light
Error Tone Cause Solution
One beep
RoboVac’s left/right wheel is
stuck.
Turn o RoboVac and remove any hair or
debris from the left/right wheel.
Two beeps RoboVac’s side brush is stuck.
Turn o RoboVac and remove any hair or
debris from the side brush.
Three beeps RoboVac’s suction fan is stuck.
• Turn o RoboVac, then remove and
empty the dust collector.
• Make sure the suction inlet is not
blocked by any hair or debris.
Four beeps RoboVac’s rolling brush is stuck.
Turn o RoboVac and remove any hair or
debris from the rolling brush.
Specifications
Product Model T2116
Input
19 V 0.6 A
Battery Voltage
DC 14.4 V
Power Consumption 25 W
Battery Type
DC 14.4 V
Li-ion 2600 mAh
Dust Collector Capacity
0.6 L
Cleaning Time Max. 100 mins
Charging Time 300 - 360 mins
Input
19 V 0.6 A
Output
19 V 0.6 A
Customer Service
@EufyOcial
@EufyOcial
@EufyOcial @EufyOcial
Anker Innovations Limited
Room 1318-19, Hollywood Plaza, 610 Nathan Road, Mongkok, Kowloon, Hong Kong
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