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49-60787 Rev. 2 17
The Problem Solver
Bottom Freezer Refrigerator
PROBLEM POSSIBLE CAUSE
REFRIGERATOR DOES
NOT OPERATE
May be in defrost cycle when motor does not operate for about 45 minutes.
Temperature control in the OFF position.
If interior light is not on, refrigerator may not be plugged in at wall outlet.
The house fuse is blown/house circuit breaker is tripped. Replace fuse or
reset the breaker.
MOTOR OPERATES
FOR LONG PERIODS
OR CYCLES ON AND
OFF FREQUENTLY
(Modern refrigerators
and with more
storage space and a
larger freezer require
more operating time.
They start and stop
often to maintain
even temperatures.)
Normal when refrigerator is first plugged in. Wait 24 hours for the refrigerator
to completely cool down.
The new variable speed compressor is designed to run for longer periods of
time to optimize efficiency and noise. You may notice the compressor and/
or fan speeds accelerate based upon door openings and/or increased food
loads.
You may hear the fans spinning at high speeds. This happens when the
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a large amount of food is added to the refrigerator or freezer compartments.
The fans are helping to maintain the correct temperatures.
Door left open or package holding door open.
If either door is open for over 3 minutes, you may hear the fans come on in
order to cool the light.
Hot weather or frequent door openings. This is normal.
Temperature controls set at the coldest setting. See Temperature Controls.
THUMPING SOUND
WHEN DOOR IS
CLOSED
This is a normal operating sound.
The mechanism that closes the door makes a slight thumping sound as it
passes over its lever point, at approximately 80 degrees.
Closing the door slowly will minimize the sound.
OPERATING SOUNDS The refrigerator is so quiet, that most of the time you will hear low or no
operating noise.
Normal fan air flow - fans blow cold air through the fresh food and freezer
compartments - another fan cools the compressor motor.
The fans change speeds in order to provide optimal cooling and energy
savings.
These NORMAL sounds will also be heard from time to time:
– You may hear a whooshing or gurgling sound when the doors close. This
is due to pressure equalizing within the refrigerator.
– A water dripping noise may occur during the defrost cycle as ice melts
from the evaporator and flows into the drain pan.
– The flow of refrigerant through the refrigerator cooling coils may make a
gurgling noise like boiling water.
– Water dropping on the defrost heater can cause a sizzling, popping or
buzzing sound during the defrost cycle.
– You may hear cracking or popping sounds when the refrigerator is
first plugged in or during/after the defrost cycle. This happens as the
refrigerator cools to the correct temperature.
– Electronic dampers click open and closed to provide optimal cooling and
energy savings.
– The compressor may cause a clicking or chirping sound when attempting
to restart (this could take up to 5 minutes).
– The electronic control board may cause a clicking sound when relays
activate to control refrigerator components.
– Ice cubes dropping into the bin and water running in pipes as icemaker
refills..
– The icemaker water valve will buzz when the icemaker fills with water.
VIBRATION OR
RATTLING (Slight
vibration is normal.)
Refrigerator may not be properly installed.
Questions?
Use this
problem
solver!
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