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31
ENGLISH
TROUBLESHOOTING
BEFORE CALLING FOR SERVICE (continued)
Problem Possible Cause Solutions
Washer will not operate
Control panel has powered off due
to inactivity.
This is normal. Press the POWER button to turn the
washer on.
Washer is unplugged. Make sure cord is plugged securely into a working
outlet.
Water supply is turned off. Turn both hot and cold faucets fully on.
Controls are not set properly. Make sure the cycle was set correctly, close the lid
and press the START/PAUSE button.
Lid is open
The washer will not operate if the lid is open. Close
the lid and make sure that nothing is caught under
the lid preventing it from closing completely.
Circuit breaker/fuse is tripped/
blown.
Check house circuit breakers/fuses. Replace fuses
or reset breaker. The washer should be on a dedicat-
ed branch circuit. The washer will resume the cycle
where it stopped once power is restored.
Control needs to be reset. Press the POWER button, then re-select the desired
cycle and press the START/PAUSE button.
START/PAUSE was not pressed
after a cycle was set.
Press the POWER button then re-select the desired
cycle and press the START/PAUSE button. The
washer will shut off if the START/PAUSE button is
not pressed within 60 minutes.
Extremely low water pressure. Check another faucet in the house to make sure that
household water pressure is adequate.
Washer is too cold. If the washer has been exposed to temperatures be-
low freezing for an extended period of time, allow
it to warm up before pressing the POWER button.
Otherwise, the display will not come on.
Washer is heating the water or
making steam.
The washer tub may stop operating temporarily dur-
ing certain cycles, while water is safely heated to a
set temperature.
Washer not filling properly Filter clogged. Make sure the inlet filters on the fill valves are not
clogged. Refer to the filter cleaning instructions.
Inlet hoses may be kinked. Check that inlet hoses are not kinked or clogged.
Energy efficiency. This is a High Efficiency (HE) washer. As a result, the
water level settings for this washer may be different
than for conventional washers.
Insufficient water supply. Make sure that both hot and cold water faucets are
turned on all the way.
The washer lid is open. The washer will not operate if the lid is open. Close
the lid and make sure that nothing is caught under
the lid preventing it from closing completely.
Hot and cold inlet hoses are
reversed.
Check inlet hose connections. Make sure the hot
water supply is connected to the hot inlet valve, and
the cold water supply is connected to the cold inlet
valve.
Water level is too low. This is a high efficiency washer. The water will not
normally cover the clothes. The fill level is optimized
for the wash motion to achieve the best wash per-
formance.
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