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24 49-2001076 Rev. 0
Problem Possible Cause What To Do
FAN
Fan continues to run after
cooking stops
The oven is cooling. The fan will automatically shut off when the internal parts of
the oven have cooled.
Oven vent emits warm air
while oven is on
This is normal.
Fan comes on automatically
when using the microwave
This is normal.
COOKING
The oven makes unusual
sounds while cooking
Clicks and fans blowing are normal. The
relay board is turning the components on
and off.
These sounds are normal.
Smoke comes out of the
oven when I open the door
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used on the pans.
Smoke is normal when cooking high-fat foods.
Food is not fully cooked
or browned at the end of a
cooking program
Programmed times may not match the size
or amount of food you are cooking.
Adjust time for doneness or adjust the upper or
lower lamps for browning and doneness.
SENSOR ERROR displayed
along with an oven signal
)RRGDPRXQWRUW\SHSODFHGLQWKHRYHQ
does not match the program that was set.
Press the Clear/Off pad. Set the oven program to match
the food or liquid to be cooked or heated.
Steam was not sensed by the oven because
plastic wrap was not vented, a lid too tight
was on the dish or a liquid was covered.
Vent plastic wrap, use a looser lid or uncover liquids when
cooking or heating.
DISPLAY
The display is blank Power saver mode may be activated. Check the Settings menu for clock display settings. Turn
the display on.
A fuse in your home may be blown or the
circuit breaker tripped.
Replace the fuse or reset the circuit breaker.
Power outage or surge Reset the clock. If the oven was in use, you must reset it by
pressing the Clear/Off pad, setting the clock and resetting
any cooking function.
“Control is LOCKED”
appears in display
The control has been locked. Press and hold Settings pad for 3 seconds to unlock the
control.
TROUBLESHOOTING TIPS (Upper Oven)
Save time and money! Review the charts on the following pages first and you may not need to schedule service.
Troubleshooting tips ... Before you schedule service
Control display is lit yet oven
will not start
Clock is not set. Set the clock.
Door not securely closed. Open the door and close securely.
Start/Pause pad or selector dial not
pressed after entering cooking selection.
Press Start/Pause pad or selector dial.
Another selection already entered in oven
and Clear/Off pad not pressed to cancel it.
Press Clear/Off pad.
Size, quantity or cooking time not entered
after final selection.
Make sure you have entered cooking time after selecting.
Clear/Off pad was pressed accidentally. Reset cooking program and press Start/Pause pad.
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