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14
If your problem is not listed, please contact Customer Support (see page 16).
TROUBLESHOOTING (CONT.)
Problem Possible Solution
Poor air purification quality.
Tap to increase the fan speed.
Make sure no objects are blocking the sides or top of the
air purifier (the inlet or outlet).
Make sure the filter is removed from its packaging and
properly in place (see page 6).
Close doors and windows while using the air purifier.
Make sure the room is smaller than 300 ft² / 28 m². The
air purifier may not be as eective in larger rooms.
Replace the air filter (see page 12).
is still on after replacing
the air filter.
Reset the Check Filter Indicator (see page 11).
has not turned on within 8
months.
is a reminder for you to check the air filter and will
light up based on how long the air purifier has been
used (see page 10). If you don’t use your air purifier
often, will take longer to turn on.
turned on before 6 months. is a reminder for you to check the air filter and will
light up based on how long the air purifier has been used
(see page 10). If you run your air purifier frequently,
will turn on sooner.
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