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Temperature is too warm:
Are the air vents blocked?
This prevents cold air movement. Move objects away from the air vents.
Is the door opened often?
Be aware that the appliance will warm up when this occurs. In order to keep the unit
cool, try to get everything you need out at one time. Keep contents organized so they
are easy to find and close the door as soon as the items are removed.
Has a large amount of contents just been added to the freezer?
Adding a large number of items warms the unit. It can take several hours for it to
return to normal temperature.
The door will not close completely or is difficult to open:
Are any packages blocking the door?
Rearrange containers so that they fit more tightly and take up less space.
Are the shelves or drawers out of position (on some models)?
Put the shelves and drawers back into their correct positions.
Note: If the problem is not due to any of the above, remember that the compressor on
your new appliance will operate longer than your old one due to its high-efficiency
motor.
TROUBLESHOOTING (cont’d)
ASSISTANCE OR SERVICE
Before calling for assistance or service, please check Troubleshooting. It
may save you the cost of a service call. If you still need help, follow the
instructions below.
When calling, please know the purchase date and the complete model
and serial numbers of your appliance. This information will help us to
respond better to your request.
Replacement Parts
If you need to order replacement parts, we recommend that you only use
factory-specified parts. Factory-specified parts will fit right and work right
because they are made with the same precision used to build every new
SUMMIT® appliance.
Call customer service toll free in the USA:
1-800-287-8799 Monday to Friday 9:00 a.m. – 5:00 p.m. (ET)
Order parts online at www.summitappliance.com/support
Felix Storch, Inc.
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